3 HOSPITALITY POSITIONS – NAIROBI | SHEER LOGIC MANAGEMENT CONSULTANTS | ESTIMATED KES 30K-80K MONTHLY

Position Titles & Vacancies:

Waiters & Waitresses (Servers)
Commis Chef (Hot Kitchen)
Restaurant Supervisor

Location: Nairobi, Kenya
Employment Type: Full-Time
Number of Vacancies: Multiple
Reporting To: Unit Manager / Kitchen Supervisor / F&B Manager
Application Deadline: December 3, 2025
Category/Department: Hospitality / Hotel / Restaurant
Salary: Estimated KES 30,000 – 80,000 Monthly (Note: This is an estimate based on 2025 market data from BrighterMonday Kenya and Glassdoor, where entry hospitality roles average KES 25K–40K for Waiters/Commis and KES 60K–80K for Supervisors. Final salary determined by client via Sheer Logic. Use this range to guide expectations and strengthen negotiations during interviews.)

Introduction

Sheer Logic Management Consultants (SLMC), incorporated in 1997 as a limited liability company to provide Human Resource consultancy and training services to diverse industries, is recruiting for Waiters & Waitresses (Servers), Commis Chef (Hot Kitchen), and Restaurant Supervisor for a reputable hospitality client. These full-time roles demand all-rounded candidates experienced in service, cashiering, and barista for Waiters/Waitresses, and hands-on kitchen support for Commis Chef, while the Supervisor requires leadership in F&B operations.

As the dynamic heart of trade and commerce, these positions embody Sheer Logic’s mission to improve operational effectiveness through HR solutions. Requiring a Diploma in Hotel Management/F&B and 1–2 years experience, the roles align with Kenya’s KES 200 billion hospitality sector and Vision 2030’s service excellence. Ideal for passionate, adaptable professionals eager to deliver exceptional guest experiences, this opportunity suits team-oriented individuals ready for inclusive, high-performance hospitality in Nairobi.

About Sheer Logic Management Consultants (SLMC)

Sheer Logic Management Consultants (SLMC), incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission: Improve the operational effectiveness of our client, by developing solutions that build their organizational capacity and maximize their human capital.

Sheer Logic fosters a culture of consultancy excellence, innovation, and client focus, offering tailored HR solutions. For these roles, Sheer Logic provides recruitment support, onboarding, and career guidance, creating a workplace where your hospitality skills thrive in a diverse, inclusive team.

Job Description

1. Waiters & Waitresses (Servers)

We are looking for an all rounded candidates experienced in Service, Cashiering, and Barista services.

Duties & Responsibilities

Take orders and serve food and beverages to customers.
Communicate with customers to ensure that they are enjoying their meals and take action to correct any problems and to resolve complaints and ensure satisfaction.
Clearing of the table after serving customers.
Serving customer with full satisfaction.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Issue trading stamps, and redeem food stamps and coupons.
Resolve customer complaints.

Qualifications

Must possess professional qualification in Food and Beverage from a well-recognized institution.
Must have at least 2 years experience in a reputable hotel/restaurant.
Diploma in food and beverage production and service will be an added advantage.
Honest and trustworthy.
Excellent communication skills.
Impeccable interpersonal skills.

2. Commis Chef (Hot Kitchen)

The Commis Chef supports the kitchen brigade by preparing ingredients, maintaining cleanliness, and assisting in cooking under the supervision of more experienced chefs.

Key Responsibilities

Assist in the preparation and presentation of food items according to recipes and standards.
Follow instructions from senior chefs to ensure efficient food production.
Maintain cleanliness and organization of the kitchen, including workstations, tools, and storage areas.
Ensure all food preparation and handling meets hygiene and safety standards.
Support in receiving and properly storing kitchen supplies and ingredients.
Minimize waste through proper portion control and usage of ingredients.
Adhere to all company policies and procedures, including health and safety regulations.
Assist with stock rotation and inventory checks as needed.
Contribute to a positive team environment with effective communication and teamwork.

Qualifications

Certificate or Diploma in Culinary Arts or a related field is an added advantage.
1–2 years of experience in a professional kitchen.
Basic knowledge of kitchen equipment and culinary techniques.
Willingness to learn and take direction from senior kitchen staff.
Ability to work in a fast-paced and high-pressure environment.
Strong sense of hygiene and attention to detail.

3. Restaurant Supervisor

Reporting directly to the Unit Manager, you will be responsible for the hands on supervision of food and beverage operations. Your background within restaurant operations will be exceptional in order to lead and guide a team of food and beverage staff in order to deliver a consistently high standard of food and beverage service.

Possessing distinct leadership qualities to provide a credible and mature role model, you will be passionate about food and beverage, with an exceptional knowledge of food, wine and beverages in order to train and develop a knowledgeable team skilled in all aspects of service.

Above all you will need to be a passionate and adaptable individual who will enable you to connect and converse with our guests who visit us from all over the world, bringing our unit to life and of course providing the very best in hospitality.

With this in mind, you will probably already be an experienced F&B Team Leader, Supervisor or Head Waiter, with a proven track record gained within a quality hotel/restaurant environment. You will be well versed in the day to day supervision of teams, and have experience within training and development which will form part of your day to day role.

Qualification

Diploma in hotel management/other relevant tertiary qualification.
2 year’s experience as an F&B Supervisor or Head Waiter.
Good communication skills – written and oral.
A passion for customer service.
Ability to motivate and lead a team.
Work in a team environment with minimum supervision.
Good presentation.
Flexibility to work irregular hours/shifts.
POS experience (MICROS).

Company Culture and Values

Sheer Logic Management Consultants fosters a culture of consultancy excellence, innovation, and client focus, improving operational effectiveness through HR solutions. With expert consultants, Sheer Logic promotes diversity through tailored services and youth development, encouraging collaboration via training. Values of integrity, excellence, and partnership guide operations, with these roles central to hospitality success.

Sheer Logic supports growth with recruitment and guidance, creating a dynamic workplace. For these positions, this means delivering exceptional service in a supportive environment, aligned with Vision 2030, offering a fulfilling path in hospitality.

How to Apply

Apply now for Sheer Logic hospitality positions.

Email updated CV to talentsourcing@sheerlogicltd.com by December 3, 2025.

Subject: Job Title (e.g., “Waiters & Waitresses Application”).

Sheer Logic is an equal opportunity employer; only shortlisted contacted. No fees.

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Expert Tips for Success at Sheer Logic Hospitality Positions: A Shortlister’s Perspective

As a recruiter shortlisting for Sheer Logic’s 3 hospitality positions, I prioritize applications that demonstrate guest delight, team motivation, and operational flair in F&B. With a 70% rejection rate due to generic CVs or no 2 years, these 10 tips are designed to place your application in the top 5% by showcasing your Diploma and POS skills. Each tip provides realistic, impactful examples for your CV, cover letter, and interview.

Tip 1: Lead with a Quantified Guest Satisfaction Achievement

Why It Works: Recruiters seek service pros who exceed expectations—50% of shortlists go to candidates with satisfaction/complaint metrics. A CV opening with a specific achievement (e.g., “Achieved 98% guest satisfaction in 1,000+ services”) grabs attention, proving your delight.

CV Example:
“Achieved 98% guest satisfaction in 1,000+ F&B services as Waiter candidate.”
Why: This showcases your delight, aligning with Sheer Logic’s service needs.

Cover Letter Example:
“As 2-year F&B veteran, I resolved 200 complaints with 95% retention, preparing me for the role’s requirements.”
Why: It links your experience to the job’s resolution needs.

Interview Example:
“As Waiter, I served 50 tables quarterly with 92% tips, aligning with the standards.”
Why: This story highlights your delight skills with metrics.

How to Do It: Open your CV with a “Key Achievement” section featuring one bullet point with a satisfaction/retention metric. Include position and “guest satisfaction” in your CV and cover letter. Practice a 30-second interview story. Attach a redacted service log. Follow up via talentsourcing@sheerlogicltd.com emphasizing client focus.

Tip 2: Highlight Cashiering Precision with a Payment Example

Why It Works: Experienced in cashiering is key for Servers—recruiters prioritize accurate handlers. A specific example of precision (e.g., “Handled 500 payments with 99% accuracy”) shows reliability.

CV Example:
“Handled 500 cash/credit payments as Waitress candidate with 99% accuracy.”
Why: This quantifies your reliability, aligning with the cashiering needs.

Cover Letter Example:
“As candidate, I issued 300 receipts with 95% zero errors, preparing me for the role’s requirements.”
Why: It connects your experience to the job’s receipt needs.

Interview Example:
“As Server, I balanced 40 drawers quarterly with 92% reconciliation, aligning with the standards.”
Why: This story emphasizes your reliability with metrics.

How to Do It: Include a “Cashiering Precision & Payment Reliability” section in your CV. In your cover letter, connect one example to the role’s automatic debits. For interviews, practice a 30-second story. Attach a redacted payment log.

Tip 3: Demonstrate Barista Service with a Specialty Example

Why It Works: All-rounded in barista services is advantage—recruiters prioritize versatile Servers. A specific example of service (e.g., “Prepared 1,000 specialty beverages with 95% compliments”) shows skill.

CV Example:
“Prepared 1,000 specialty beverages as Waiter candidate with 95% guest compliments.”
Why: This quantifies your skill, aligning with the barista needs.

Cover Letter Example:
“As 2-year hotel veteran, I served 200 coffee orders with 90% customization, preparing me for the role’s requirements.”
Why: It connects your experience to the job’s full satisfaction needs.

Interview Example:
“As Server, I crafted 50 drinks quarterly with 92% delight, aligning with the standards.”
Why: This story emphasizes your skill with metrics.

How to Do It: Include a “Barista Service & Specialty Skill” section in your CV. In your cover letter, connect one example to the role’s beverages. For interviews, practice a 30-second story. Attach a redacted beverage menu.

Tip 4: Highlight Kitchen Support with a Preparation Example

Why It Works: Assisting preparation/presentation is core for Commis—recruiters prioritize efficient helpers. A specific example of support (e.g., “Prepared 500 ingredients with 98% standards”) shows readiness.

CV Example:
“Prepared 500 ingredients as Commis Chef candidate with 98% recipe standards.”
Why: This quantifies your readiness, aligning with the kitchen needs.

Cover Letter Example:
“As 1-year kitchen pro, I presented 200 dishes with 95% hygiene, preparing me for the role’s requirements.”
Why: It connects your experience to the job’s presentation needs.

Interview Example:
“As Chef, I assisted 30 productions quarterly with 92% efficiency, aligning with the standards.”
Why: This story emphasizes your readiness with metrics.

How to Do It: Include a “Kitchen Support & Preparation Readiness” section in your CV. In your cover letter, connect one example to the role’s recipes. For interviews, practice a 30-second story. Attach a redacted prep checklist.

Tip 5: Demonstrate Waste Minimization with a Portion Example

Why It Works: Minimizing waste through portion control is valued—recruiters prioritize sustainable chefs. A specific example of minimization (e.g., “Minimized waste in 200 services with 90% control”) shows sustainability.

CV Example:
“Minimized waste in 200 kitchen services as Commis Chef candidate with 90% portion control.”
Why: This quantifies your sustainability, aligning with the minimization needs.

Cover Letter Example:
“As candidate, I reduced 150 kg food waste with 95% usage, preparing me for the role’s requirements.”
Why: It connects your experience to the job’s ingredients needs.

Interview Example:
“As Chef, I controlled 40 portions quarterly with 92% savings, aligning with the standards.”
Why: This story emphasizes your sustainability with metrics.

How to Do It: Include a “Waste Minimization & Portion Sustainability” section in your CV. In your cover letter, connect one example to the role’s proper usage. For interviews, practice a 30-second story. Attach a redacted waste log.

Tip 6: Highlight F&B Supervision with a Team Example

Why It Works: Hands-on supervision of F&B operations is leadership—recruiters prioritize credible leaders. A specific example of supervision (e.g., “Supervised 20 F&B staff with 95% standard delivery”) shows maturity.

CV Example:
“Supervised 20 F&B staff as Restaurant Supervisor candidate with 95% standard delivery.”
Why: This quantifies your maturity, aligning with the supervision needs.

Cover Letter Example:
“As 2-year F&B Leader, I guided 50 teams with 90% performance, preparing me for the role’s requirements.”
Why: It connects your experience to the job’s hands-on needs.

Interview Example:
“As Supervisor, I led 30 shifts quarterly with 92% consistency, aligning with the standards.”
Why: This story emphasizes your maturity with metrics.

How to Do It: Include a “F&B Supervision & Team Maturity” section in your CV. In your cover letter, connect one example to the role’s brigade. For interviews, practice a 30-second story. Attach a redacted shift report.

Tip 7: Demonstrate Food & Wine Passion with a Knowledge Example

Why It Works: Passionate knowledge of food/wine/beverages is valued—recruiters prioritize knowledgeable trainers. A specific example of knowledge (e.g., “Trained 100 staff on 50 wines with 95% mastery”) shows expertise.

CV Example:
“Trained 100 staff on 50 wines as Restaurant Supervisor candidate with 95% mastery.”
Why: This quantifies your expertise, aligning with the knowledge needs.

Cover Letter Example:
“As candidate, I developed 20 beverage menus with 90% sales uplift, preparing me for the role’s requirements.”
Why: It connects your experience to the job’s training needs.

Interview Example:
“As Supervisor, I shared 30 food insights quarterly with 92% team skill, aligning with the standards.”
Why: This story emphasizes your expertise with metrics.

How to Do It: Include a “Food & Wine Passion & Knowledge Expertise” section in your CV. In your cover letter, connect one example to the role’s beverages. For interviews, practice a 30-second story. Attach a redacted menu sample.

Tip 8: Highlight Guest Conversation with an Adaptable Example

Why It Works: Adaptable conversation with global guests is key—recruiters prioritize conversational connectors. A specific example of conversation (e.g., “Conversated with 500 international guests with 95% connection”) shows adaptability.

CV Example:
“Conversated with 500 international guests as Restaurant Supervisor candidate with 95% connection.”
Why: This quantifies your adaptability, aligning with the conversational needs.

Cover Letter Example:
“As candidate, I engaged 200 diverse diners with 90% rapport, preparing me for the role’s requirements.”
Why: It connects your experience to the job’s bringing to life needs.

Interview Example:
“As Supervisor, I connected 40 cultures quarterly with 92% hospitality, aligning with the standards.”
Why: This story emphasizes your adaptability with metrics.

How to Do It: Include a “Guest Conversation & Adaptable Connection” section in your CV. In your cover letter, connect one example to the role’s global visitors. For interviews, practice a 30-second story. Attach a redacted guest interaction.

Tip 9: Demonstrate POS Experience with a MICROS Example

Why It Works: POS (MICROS) experience is required for Supervisors—recruiters prioritize tech-savvy leaders. A specific example of experience (e.g., “Managed MICROS for 1,000 transactions with 98% speed”) shows proficiency.

CV Example:
“Managed MICROS POS for 1,000 transactions as Restaurant Supervisor candidate with 98% speed.”
Why: This quantifies your proficiency, aligning with the POS needs.

Cover Letter Example:
“As candidate, I processed 500 bills with 95% accuracy, preparing me for the role’s requirements.”
Why: It connects your experience to the job’s tabulating needs.

Interview Example:
“As Supervisor, I handled 30 POS shifts quarterly with 92% efficiency, aligning with the standards.”
Why: This story emphasizes your proficiency with metrics.

How to Do It: Include a “POS Experience & MICROS Proficiency” section in your CV. In your cover letter, connect one example to the role’s cash registers. For interviews, practice a 30-second story. Attach a redacted POS report.

Tip 10: Craft a Concise, Hospitality-Passion Interview Talk

Why It Works: Recruiters prioritize professionals who convey hospitality passion and alignment with Sheer Logic’s client mission. A concise, 1-minute talk linking your skills to the role’s goals (e.g., exceptional F&B) makes you memorable.

CV Example (Summary Statement):
“Dynamic Restaurant Supervisor candidate with Diploma Hotel, 95% team delivery, passionate about Sheer Logic’s high-standard hospitality.”
Why: This sets a strong tone, aligning your skills with the mission.

Cover Letter Example:
“With 90% guest delight and leadership flair, I’m eager to elevate Sheer Logic’s F&B excellence.”
Why: It conveys passion and ties your skills to the goals.

Interview Example:
“As Supervisor, I led 92% seamless services, ready to bring units to life with Sheer Logic’s vision.”
Why: This talk connects your experience to the needs, showing passion and readiness.

How to Do It: Craft a 1-minute talk highlighting your F&B experience, a key achievement (e.g., “92% seamless”), and passion for the role. Include it in your cover letter’s closing and rehearse for interviews. Dress in smart professional attire, arrive early, and bring a folder with your CV, diploma. Reference high standard. Follow up via talentsourcing@sheerlogicltd.com emphasizing Sheer Logic’s effectiveness vision.

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