Essential Job Details

• Position Title: Hotel Security Supervisor
• Location: Airport, Mombasa Road, Nairobi, Kenya
• Employment Type: Full-Time
• Number of Vacancies: 1
• Salary: KShs 40,000
• Category/Department: Security
• Industry: Hospitality
• Application Deadline: Not specified (interviews conducted on a rolling basis until filled)

Introduction

The Hotel Security Supervisor role at Brites Management, located along Mombasa Road near the airport in Nairobi, Kenya, offers a vital opportunity to lead security operations for a hospitality establishment. This position is ideal for a professional, experienced individual with strong leadership skills, eager to ensure the safety and security of guests, staff, and premises in a dynamic hotel environment. The role involves supervising a security team, monitoring operations, and ensuring compliance with safety protocols, making it a key position for maintaining a secure and welcoming environment for hotel guests and staff.

About Brites Management

Brites Management Services Limited is a leading recruitment and HR consultancy firm in Kenya, specializing in connecting qualified professionals with opportunities across various industries, including hospitality. The Hotel Security Supervisor role is part of their placement services for a client in the hospitality sector, located along Mombasa Road, a strategic area near Nairobi’s airport, known for its vibrant hospitality and business activities. This role supports the client’s commitment to providing a safe and secure environment for guests and staff.

Key Responsibilities

The Hotel Security Supervisor will lead the security team and oversee all security operations to ensure a safe environment. Key responsibilities include:

Supervision of Security Team

• Lead and Train: Manage, train, and guide security staff, ensuring adherence to security protocols and procedures.
• Monitor Performance: Assign tasks, oversee shift operations, monitor performance, and maintain discipline among security personnel.

Monitoring and Patrolling

• Secure Premises: Conduct regular rounds to ensure all areas, including guest rooms, common areas, and back-of-house operations, are secure.
• CCTV Monitoring: Oversee CCTV systems to identify and address security concerns promptly.

Guest and Staff Safety

• Respond to Incidents: Handle emergencies and security incidents efficiently, prioritizing the safety of guests and staff.
• Implement Safety Procedures: Manage protocols for guest safety, including handling lost items and responding to security-related guest inquiries.

Reporting and Documentation

• Maintain Records: Keep detailed records of security incidents, accidents, and suspicious activities.
• Report to Management: Provide regular updates to management on security issues, incidents, and recommended improvements.

Coordination with Authorities

• Liaise with Authorities: Collaborate with local law enforcement and emergency services for incidents, investigations, or other security matters.

Compliance

• Ensure Compliance: Adhere to hotel security policies, local regulations, and legal requirements.
• Stay Updated: Maintain current knowledge of security practices and industry trends.

Customer Service

• Provide High-Level Service: Maintain a professional and approachable demeanor while ensuring security.
• Ensure Team Professionalism: Train security staff to interact politely and professionally with guests and colleagues.

These responsibilities ensure the Hotel Security Supervisor maintains a safe, secure, and welcoming environment for all stakeholders.

Qualifications and Skills

To excel in the Hotel Security Supervisor role, candidates should meet the following qualifications and demonstrate the listed skills:

• Experience: At least 2 years of experience as a security supervisor or in a similar supervisory role within the hospitality or security industry.
• Leadership Skills: Strong ability to lead, train, and manage a security team effectively.
• Communication Skills: Excellent verbal and interpersonal skills for interacting with staff, guests, and authorities.
• Crisis Management: Ability to remain calm under pressure and manage emergencies efficiently.
• Technical Skills: Proficiency in using security equipment, such as CCTV systems and alarms.
• Knowledge: Good understanding of security procedures, risk management, and safety protocols.
• Core Competencies:
  • Leadership: Guides and motivates the security team to maintain high standards.
  • Professionalism: Upholds ethical conduct and ensures a secure environment.
  • Problem-Solving: Addresses security concerns and incidents with sound judgment.
  • Customer Service: Balances security duties with a positive, guest-focused approach.
  • Attention to Detail: Maintains accurate records and ensures compliance with protocols.
  • Adaptability: Thrives in a fast-paced hospitality environment with evolving priorities.

These qualifications ensure the candidate can effectively lead security operations and contribute to a safe hotel environment.

Company Culture and Values

Brites Management and its hospitality client prioritize safety, professionalism, and exceptional customer service. The Hotel Security Supervisor will work in a dynamic, guest-focused environment that values teamwork, integrity, and responsiveness. The role supports a culture of inclusivity and high standards, ensuring a secure and welcoming experience for guests and staff near Nairobi’s airport hub.

How to Apply

To apply for the Hotel Security Supervisor position, candidates must submit the following document:

• Detailed CV: Outlining qualifications, experience, and skills relevant to the role.

Submission Instructions

• Email: Send your CV to jobs@britesmanagement.com with the subject line “Hotel Security Supervisor Application.”
• Note: Interviews are conducted on a rolling basis until the position is filled. Only shortlisted candidates will be contacted.

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Tags

Hotel Security Supervisor jobs, hospitality jobs in Nairobi, Mombasa Road employment opportunities, Brites Management careers, security jobs in Kenya

Detailed Role Overview

The Hotel Security Supervisor position, facilitated by Brites Management, is a critical role designed to ensure the safety and security of a hotel located along Mombasa Road, near Nairobi’s airport. This role involves leading a security team, monitoring premises, responding to incidents, and ensuring compliance with safety protocols. The position offers a unique opportunity to work in a vibrant hospitality setting, contributing to guest and staff safety in a key business and travel hub.

Why This Role Matters

The Hotel Security Supervisor is essential to maintaining a safe and welcoming environment for hotel guests and staff. By leading security operations, ensuring compliance, and providing excellent customer service, the supervisor supports the hotel’s reputation and operational success. This role is ideal for professionals passionate about security and hospitality, with a knack for leadership and crisis management.

Career Growth Opportunities

The Hotel Security Supervisor role offers significant professional development, including:

• Leadership Development: Enhance skills in managing and motivating a security team.
• Security Expertise: Gain experience in advanced security practices, including CCTV monitoring and risk management.
• Hospitality Exposure: Build expertise in balancing security with customer service in a high-traffic hotel environment.
• Networking: Collaborate with law enforcement and hotel management, expanding professional connections.

Mombasa Road: A Strategic Work Environment

Located along Mombasa Road near Nairobi’s airport, the Hotel Security Supervisor will work in a bustling area known for its proximity to Jomo Kenyatta International Airport and key business districts. This dynamic environment is ideal for professionals dedicated to ensuring safety in a high-profile hospitality setting.

Security Leadership: Driving Safety

The Hotel Security Supervisor will lead the security team, ensuring effective training, task allocation, and discipline. By overseeing CCTV systems and conducting regular patrols, the supervisor will maintain a secure environment across all hotel areas.

Customer Service: Enhancing Guest Experience

The Hotel Security Supervisor will balance security duties with a guest-focused approach, ensuring the team interacts professionally and courteously. Handling guest inquiries and lost items, the supervisor will contribute to a positive guest experience while prioritizing safety.

Who Should Apply

The ideal candidate for the Hotel Security Supervisor role is a professional with at least 2 years of supervisory experience in security or hospitality. Candidates with strong leadership, communication, and technical skills, along with a commitment to safety and customer service, are particularly encouraged to apply. This role suits individuals who thrive in fast-paced, high-stakes environments and are dedicated to maintaining a secure hotel setting.

Application Process: Step-by-Step

1. Prepare CV: Compile a detailed CV highlighting relevant experience and skills.
2. Submit Application: Email to jobs@britesmanagement.com with the subject “Hotel Security Supervisor Application.”
3. Ensure Compliance: Verify the CV includes all relevant qualifications to avoid disqualification.
4. Await Response: Interviews are conducted on a rolling basis, and only shortlisted candidates will be contacted.

Why Choose This Role

The Hotel Security Supervisor position offers:

• Impactful Work: Ensure the safety of guests and staff in a prominent Nairobi hotel.
• Professional Growth: Build expertise in security leadership and hospitality operations.
• Dynamic Environment: Work in a vibrant, high-traffic location near Nairobi’s airport.
• Competitive Salary: Earn KShs 40,000 in a rewarding, full-time role.

Nairobi’s Hospitality Landscape

Mombasa Road, near Nairobi’s airport, is a hub for hospitality and business, hosting numerous hotels catering to travelers and professionals. The Hotel Security Supervisor will play a pivotal role in supporting the hotel’s operations, contributing to Nairobi’s reputation as a key travel and business destination in Kenya.

Final Notes

The Hotel Security Supervisor role, facilitated by Brites Management, is an opportunity to make a lasting impact in Nairobi’s hospitality sector while advancing your career in security leadership. With a competitive salary of KShs 40,000 and a dynamic work environment, this position is ideal for dedicated professionals ready to drive safety and excellence. Apply as soon as possible, as interviews are conducted on a rolling basis until the position is filled.

Disclaimer: JobKenya.org is not the hiring company. For inquiries, contact Brites Management directly at jobs@britesmanagement.com. Do not send applications to JobKenya.org, as we cannot process them. Due to high email volumes, we may not respond to all inquiries. Thank you for your understanding.

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