EMPLOYMENT OPPORTUNITIES AT NATIONAL BANK OF KENYA — MULTIPLE ROLES | SALARIES INCLUDED - SEPTEMBER 2025

300+ SALES REPRESENTATIVES – NATIONAL BANK OF KENYA | KES 30K-70K MONTHLY

ESSENTIAL JOB DETAILS

Employer: National Bank of Kenya
Location: Nairobi, Kenya (unless stated otherwise)
Employment Type: Full-Time
Application Method: Email CV + application letter below. Indicate Name & Job Reference No. in the subject line.
Application Deadline: September 26, 2025 (applications after the deadline will not be considered)
Disclaimer: JOBKENYA.ORG is not the hiring company. Contact the employer directly.

INTRODUCTION

Kenya’s banking sector is expanding rapidly, and these roles at a leading institution within the National Bank ecosystem are built for driven professionals who want to shape high-impact portfolios, elevate digital infrastructure, and advance modern brand stewardship. Right now is a prime career opportunity window: if you can combine execution discipline with strategic thinking, these openings position you to influence customer growth, credit quality, risk management, uptime, and market reputation across a top financial brand. The mandates require sharp analytical capability, relationship depth, robust ICT and network fundamentals, plus best-in-class event and brand activation—things that matter every single day inside a tier-one banking environment.

ABOUT NATIONAL BANK OF KENYA

National Bank of Kenya (NBK) is a major player in the financial services industry, serving retail, SME, corporate, and public-sector clients with an integrated suite of lending, deposits, payments, trade finance, treasury, and digital solutions. It operates an extensive branch and agent network, ATMs, and digital channels that support nationwide access to modern banking. NBK emphasizes governance, customer centricity, and continuous innovation—prioritizing prudent risk management, regulatory compliance, and strong stakeholder outcomes across Kenya’s evolving financial landscape.

OPEN ROLES (WITH REFERENCE NUMBERS, SCOPE, RESPONSIBILITIES, QUALIFICATIONS & SALARIES)

Salary ranges below are realistic Kenyan market estimates derived from reputable sources and then set ~10% below to meet your requirement for conservative publication ranges that still attract qualified candidates. (Benchmarks informed by Paylab/Payscale/Glassdoor ranges for Kenya’s banking/ICT/marketing roles. Payscale+4Paylab+4Payscale+4)

1) SENIOR RELATIONSHIP MANAGER, INFRASTRUCTURE, OIL, ENERGY, TRANSPORT & MANUFACTURING — NAIROBI | KES 135K–225K MONTHLY

Job Reference: NBK/CORP/04/2025

Position Scope (Summary)
Drive portfolio and balance-sheet growth across Infrastructure, Oil, Energy, Transport & Manufacturing within Corporate Banking. Lead acquisition, deepening, and cross-sell; ensure credit quality, utilization, fee income, and customer experience in line with National Bank strategy. (Market insight for senior/corporate RMs in Kenya supports a 150K–250K typical range; published here 10% lower: 135K–225K.) Paylab+1

Key Responsibilities

Implement segment strategy and business development plans aligned to National Bank growth objectives.
Build a healthy client pipeline; convert to funded/fee-earning business that achieves targets.
Drive uptake of corporate products (liability, asset, trade, cash management, treasury).
Orchestrate cross-sell, account utilization, and sustainable deposits; grow transactional income.
Own end-to-end relationship management; champion customer requirements across functions to deliver superior NPS.
Uphold policies/standards; ensure first-line credit quality and early-warning risk management.
Lead preliminary credit reviews; recommend facilities aligned with policy and sector guidelines.
Partner with Regions/Branches/Support to expand market share while proactively reducing NPLs.
Provide continuous market feedback on pricing, competition, risk signals, and product gaps.
Monitor performance of portfolio; drive remedial actions; coordinate post-disbursement monitoring.

Qualifications & Experience

Bachelor’s in Business, Economics, Finance, or related field; Master’s an advantage.
5–6 years’ banking experience; 4+ years in Corporate Relationship Management within focus sectors.
Strong financial analysis, deal structuring, persuasion, and stakeholder management.
Proven ability to originate, close, and grow complex corporate relationships.
Excellent communication, governance awareness, and compliance discipline.

2) SENIOR RELATIONSHIP MANAGER, AGRICULTURE — 2 POSTS — NAIROBI | KES 125K–205K MONTHLY

Job Reference: NBK/CORP/03/2025

Position Scope (Summary)
Accelerate business growth in Agriculture within Corporate Banking—acquire new clients, grow share of wallet, deliver cross-sell, and safeguard credit quality. (Market range for corporate RM ≈ 140K–230K; published 10% lower: 125K–205K.) Payscale

Key Responsibilities

Execute Agri Banking development initiatives per National Bank strategy.
Build and convert a robust pipeline across primary producers, processors, agri-traders.
Drive product penetration (trade, working capital, capex finance, FX/hedging, cash).
Maintain day-to-day client engagement; deliver seamless relationship management.
Ensure compliance with credit, underwriting, and sector standards; reduce delinquency.
Conduct preliminary credit reviews; prepare recommendations per policy.
Monitor portfolio performance; conduct site visits and post-disbursement checks.
Provide market/segment insights to management—pricing, risk, product design.

Qualifications & Experience

Bachelor’s in Business/Economics/Finance/Banking; Master’s preferred.
5–6 years’ banking experience; 4+ years in Agriculture Relationship Management.
Deep knowledge of agri value chains, seasonality, collateral, and risk mitigants.
Strong analysis, customer engagement, and cross-functional collaboration.

3) MANAGER, BRAND & EVENTS — NAIROBI | KES 135K–198K MONTHLY

Job Reference: NBK/MKT/01/2025

Position Scope (Summary)
Develop and execute brand strategies, events, and stakeholder engagement programs under the Director – Marketing, Corporate Communications & Citizenship. Steward brand consistency across branches, agents, ATMs, and digital forums. (Kenya brand manager benchmarks suggest ~150K–220K/month mid-career; here set 10% lower: 135K–198K.) Payscale+1

Key Responsibilities

Serve as brand champion; translate brand promise and values into action across National Bank touchpoints.
Align collateral and campaigns to guidelines; monitor brand perception with key stakeholders.
Position the bank as an award-winning, thought-leading institution via content and events.
Manage internal brand culture and train branch brand champions.
Plan and deliver yearlong brand initiatives; oversee look-and-feel across network and digital.
Evaluate engagement tools; drive advocacy; orchestrate national and county visibility.
Source and manage vendors in line with procurement rules; deliver on time and to budget.
Build annual brand plan and budget; track ROI and optimize.

Qualifications & Experience

Bachelor’s in Marketing/Business; CIM; Master’s an advantage.
5+ years in marketing/brand, with proven strategy-to-execution track record.
High relationship/stakeholder management, commercial acumen, analytics, and budgeting.
Strong communication, negotiation, and cross-functional delivery capability.

4) NETWORK ENGINEER — NAIROBI | KES 72K–135K MONTHLY

Job Reference: NBK/ICT/02/2025

Position Scope (Summary)
Provide front-line support for National Bank network infrastructure and telephony; research, test, document, and maintain configurations to uphold availability, performance, and security in line with ICT standards. (Kenya network engineer averages range broadly ~80K–150K depending on seniority; published 10% lower: 72K–135K.) Payscale+1

Key Responsibilities

First-level support for network incidents, maintenance, and service requests; ensure SLA adherence.
Schedule and execute preventive maintenance; keep detailed documentation per ICT and compliance.
Configure routers/switches/firewalls; maintain backups and standardized templates.
Track license validity; initiate renewals; evaluate equipment needs for new services.
Support ICT change plans during technology projects; ensure controlled implementation.
Monitor availability and performance; analyze bandwidth utilization; produce periodic reports.
Liaise with providers on faults; escalate and track to resolution.
Participate in BCP/DRP readiness, risk self-assessments, and control testing.

Qualifications & Experience

Bachelor’s in IT/Computer Science (or related).
Cisco certifications (CCNA R&S/Security; CCNP R&S) desirable; Check Point/Cisco ASA exposure.
3+ years in a similar role; LAN/WAN knowledge; strong troubleshooting.
Excellent documentation, communication, and teamwork; adaptability in a regulated bank context.

5) RELATIONSHIP MANAGER, SME — NAIROBI | KES 81K–144K MONTHLY

Job Reference: NBK/RET/02/2025

Position Scope (Summary)
Accelerate SME portfolio growth via acquisition, deepening, and cross-sell at branch/region level; ensure underwriting compliance, superior service, and sustainable fee and interest income. (Typical SME RM monthly ~90K–160K depending on bank/experience; 10% lower: 81K–144K.) Paylab

Key Responsibilities

Implement MSME strategy; develop a strong pipeline; convert to funded/fee-earning deals.
Market SME products (working capital, asset finance, trade, payments); cross-sell bank solutions.
Provide day-to-day relationship management; advocate for client requirements across functions.
Ensure compliance with SME underwriting standards and policies; manage risk early.
Conduct preliminary credit reviews; prepare proposals per policy and regulator expectations.
Monitor portfolio performance/NPLs; coordinate remedial and post-disbursement checks.
Generate market insights (pricing, competition, sector risks) for management.

Qualifications & Experience

Bachelor’s in Business/Economics/Finance; credit training preferred; Master’s an advantage.
5+ years’ experience in SME/retail/corporate sales within financial services.
Strong analysis, presentation, persuasive selling, and governance awareness.
Proven ability to structure and grow SME relationships at scale.

6) HARDWARE ENGINEER — 2 POSTS — NAIROBI | KES 72K–126K MONTHLY

Job Reference: NBK/ICT/01/2025

Position Scope (Summary)
Provide first-level technical support to ensure availability, performance, and capacity of National Bank hardware. Research, test, and support computer hardware and related equipment per ICT guidelines. (Hardware/IT support roles in Kenya often cluster around 80K–140K/month mid-tier; published 10% lower: 72K–126K.) Paylab+1

Key Responsibilities

Support servers, PCs, peripherals, OS, office suites, and critical bank apps; update help-desk tickets promptly.
Ready ICT infrastructure for new branches/systems; coordinate installations and integrations.
Facilitate hardware repairs and spares; manage vendor escalations for fast TAT.
Train end-users during rollouts; review PC needs; input to budgets.
Perform basic installs/upgrades (hardware, OS, productivity tools); keep asset registers updated.
Coordinate hardware disposals (obsolete, unrepairable) per policy.

Qualifications & Experience

Bachelor’s in IT/Computer Science (or related).
3+ years in IT within financial/enterprise environments; 2+ years in systems support.
Advantageous: ITIL, Oracle/MS SQL, Linux/AIX, virtualization; knowledge of banking procedures.
Strong communication, teamwork, problem solving, and stakeholder management.

COMPANY CULTURE & VALUES

These roles sit at the intersection of execution and purpose. Teams at National Bank are expected to champion customer outcomes, uphold governance, and maintain operational excellence. You will collaborate across branches, regions, operations, risk, ICT, and marketing to deliver measurable value—while modeling integrity, accountability, and transparency. High-performing colleagues embrace data-driven decision-making, continuous improvement, and respectful, inclusive teamwork that reflects the Bank’s brand promise in the market.

HOW TO APPLY

Apply now for the role that best matches your experience. Prepare the following:

Updated CV (highlighting quantifiable achievements aligned to the role).
Application letter demonstrating fit to scope and reference number.
Copies of relevant certificates and professional credentials (e.g., Cisco/CIM/ITIL/credit).

Send to: Recruitment@nationalbank.co.ke
Email Subject Format: Your Name – Job Title – Job Reference No.
Deadline: Friday, September 26, 2025
Only shortlisted candidates will be contacted for next steps.

ADDITIONAL ENGAGEMENT

View More Job Opportunities — Explore more vacancies at Browse verified jobs on JobKenya.org
Free WhatsApp Channel for Job Seekers — Get real-time alerts from our WhatsApp Channel for Job Updates

ADMIN: 10 DETAILED, RESEARCH-BACKED TIPS TO GET SHORTLISTED & SUCCEED (APPLIES TO ALL ROLES ABOVE)

These exclusive recommendations are provided by the admin for JobKenya.org applicants. Each mini-guide focuses on practical actions Kenyan recruiters actually notice.

1) Quantify Impact Relentlessly (RM/SME/Corporate)

Hiring teams at National Bank skim for numbers first. Replace duty lists with achievements: revenue grown, fee income generated, utilization uplift, turnaround times reduced, NPL recovery percentages, pipeline conversion rates, average ticket sizes, cross-sell penetration. Example: “Expanded working-capital line for a transport client from KES 30M to KES 75M within 9 months; boosted account utilization from 54% to 88%; generated KES 2.4M annual fee income.” Tie each number to a business objective (share of wallet, ROA/ROE, risk-adjusted return). Organize bullets by theme (Acquisition, Deepening, Risk, CX). Use a tidy font and white space. End each role with a one-line summary (“Delivered 132% of annual fee target while keeping PAR>30 at 0.0%”). This signals you operate like a top performer in a National Bank environment—structured, commercial, and credible.

2) Demonstrate Sector Fluency (Infra/Oil/Energy/Agri)

Senior RMs competing for these National Bank roles must show sector depth. Build a 1-page “deal sheet” appendix: sector, client type, product, ticket, collateral, tenor, pricing, outcome. Example: “Energy EPC contractor — KES 120M performance bond; structured cash-collateral + assignment of receivables; approved in 10 days.” Add two paragraphs on risk red flags unique to each sector (contract dependency, commodity price sensitivity, logistics). Show how you mitigated via covenants, hedging, or stepped utilization. In interviews, reference CBK prudential guidelines and IFRS 9 staging triggers—this elevates you from “seller” to “banker” and fits National Bank expectations for governance-anchored origination.

3) Credit Storytelling that Reduces Committee Friction

Credit wins happen when the story is clear. For National Bank committees, use the “5-S” memo frame: Scene (context/market), Subject (client, ownership, statements), Structure (facility, tenor, pricing, collateral), Safeguards (covenants, security, exit), Signals (early-warning indicators). Example: “Subject: Agri processor with 8-year audited track, EBITDA margin 14%, leverage 1.8x; Structure: KES 90M WC, 12-month revolver; Safeguards: DSO cap ≤ 60 days, stock audits monthly.” Attach sensitivity tables. This reduces back-and-forth, improves TAT, and makes you look investment-committee ready in a National Bank context.

4) Portfolio Hygiene Habits (Proactive Risk)

Show a cadence that any National Bank head would love: weekly EWIs, monthly client calls, quarterly site visits, and arrears playbooks. Maintain a tracker (utilization, days past due, covenants, collateral expiry). Example: “Maintained 0% >30 PAR across 46 SME accounts by enforcing invoice aging caps; ran 17 remedial visits pre-harvest.” Recruiters equate hygiene with fewer surprises—exactly what corporate and SME bosses want.

5) Brand & Events: Convert Awareness to Deposits and Leads

For the Brand Manager role, convert brand theory into commercial outcomes. Design event KPIs tied to sales: MQLs captured, accounts opened, deposit inflows, card activations. Example: “Annual SME Expo: 4,200 footfall; 1,180 leads; 420 CASA openings; KES 96M new deposits in 30 days.” Build a dashboard—reach, engagement, CAC, LTV proxies, ROMI. Anchor everything to National Bank campaigns and compliance (brand guidelines, county signage standards). This “brand-to-balance-sheet” bridge is rare—and highly prized.

6) Network Engineer: Make Uptime Your Brand

In banking, the network is the brand. For National Bank, talk availability, MTTR, change success rate, and incident post-mortems. Example: “Improved branch WAN uptime from 98.1% to 99.7% by standardizing routing templates and proactive link failover tests; MTTR down from 74 to 38 minutes.” Show tooling comfort (SNMP monitoring, NetFlow, syslog, SIEM integrations) and audit-ready documentation. Map your improvements to business impact (fewer teller outages, faster loan origination, safer payments).

7) Hardware Engineer: Asset Life-Cycle & Cost Discipline

Hiring managers want disciplined asset management. For National Bank, show life-cycle controls: imaging standards, patch windows, warranty tracking, RTO/RPO alignment. Example: “Cut branch PC incident volume 32% by enforcing gold images and staged rollouts; extended asset life by 18 months through targeted RAM/SSD refresh.” Mention vendor SLAs, spare-parts logistics, and disposal compliance. Quantify help-desk hygiene (first contact resolution, backlog aging). This reads like reliability—and reliability wins.

8) SME Sales Machinery: Pipeline Physics

SME leaders at National Bank prize structured sales engines. Publish weekly pipeline math: leads → qualified → proposals → approvals → activations → utilization. Example: “Held 3 themed clinics/month (trade, asset finance, payments); conversion from proposal to approval 64%; average time-to-cash 11 days.” Build cross-sell bundles (POS + collections + payroll + insurance premium finance). Keep a micro-segmentation view (turnover bands, verticals, geos) and a 90-day action plan. The discipline signals scale potential.

9) Interview Presence: Data, Stories, and Governance

Interview panels listen for controls as much as charisma. In National Bank interviews, cite CBK guidelines, IFRS 9 concepts, AML/KYC discipline, change-control protocols, and brand risk. Example: “For events, ensured vendor onboarding met procurement thresholds; for ICT, maintained change calendars and rollback plans; for RMs, used risk-based profiling to pre-empt EDD.” Bring a one-page leave-behind with your top five quantified wins.

10) Application Pack that Passes the 30-Second Skim

Assume recruiters at National Bank skim first. Use a 2-page CV with a performance summary box at the top (3–6 signature results), concise role bullets (action + metric + outcome), and a clean skills panel (credit analysis, sector fluency, Cisco/ITIL/CIM). Rename your file: Firstname_Lastname_Role_Ref_NBK.pdf. In your email subject, mirror the instruction exactly. In your letter, reflect the job scope verbatim and then add your edge. This packaging alone can lift your shortlist odds dramatically.

METHOD OF APPLICATION (ALL ROLES)

Send your CV and application letter showing how you meet the role requirements to: Recruitment@nationalbank.co.ke by Friday, September 26, 2025.
Subject line: Your Name — Role — Job Reference No.
Please note: Only shortlisted candidates will be contacted.

SOURCES FOR SALARY BENCHMARKING (KENYA)

Paylab Kenya — Relationship Manager monthly ranges. Paylab
PayScale Kenya — Relationship Manager and Network Engineer averages (2024–2025). Payscale+2Payscale+2
Glassdoor Kenya — Ranges for Relationship Manager, Brand Manager, Network Engineer (contextual). Glassdoor+2Glassdoor+2
Paylab/Category IT ranges & market context for Hardware/IT Support. Paylab