• Posted: October 7, 2025
• Application Deadline: October 21, 2025
• Location: Nairobi, Kenya

National Bank of Kenya, a major player in Kenya’s banking industry, is committed to providing comprehensive financial services to all sectors of the economy, with a strong focus on Islamic banking through its Amanah segment. National Bank of Kenya is recruiting for 8 full-time positions to support the growth of its Amanah Retail and SME portfolio. These National Bank of Kenya Jobs offer professionals the opportunity to drive business development, customer relationships, and Islamic banking initiatives in a dynamic environment. National Bank of Kenya emphasizes innovation, compliance with Sharia’h principles, and customer-centric service.

Important Note: National Bank of Kenya’s recruitment process is free of charge. Applicants should beware of fraudsters requesting payment for recruitment assistance and report suspicious activity immediately. National Bank of Kenya is an equal opportunity employer, encouraging applications from diverse candidates who align with its values of integrity and financial inclusion. Only shortlisted candidates will be contacted by National Bank of Kenya.

Open Positions at National Bank of Kenya

National Bank of Kenya is recruiting for the following full-time positions in Nairobi, Kenya, listed in alphabetical order:

General Application Requirements

• Application Process: Candidates must email their application, including a Cover Letter, detailed CV, and certified copies of academic and professional certificates in PDF format. Clearly indicate the name of the job and reference number (e.g., “Business Banker – NBK/RET/07/2025”) in the email subject line.
• Location: Nairobi, Kenya (all roles).
• Deadline: October 21, 2025. Early submission is recommended due to the competitive nature of these National Bank of Kenya Jobs.
• Communication: Only shortlisted candidates will be contacted. Monitor email (including spam/junk folders) for updates from National Bank of Kenya’s HR team.
• Fraud Prevention: National Bank of Kenya does not charge fees for recruitment, including CBTs, tests, or assessments. Verify communications through the official email (Recruitment@nationalbank.co.ke) and report suspicious activity.
• Eligibility: Candidates must have legal authorization to work in Kenya. Fluency in English is required; Swahili is an advantage for client-facing roles.
• Qualifications: Vary by role (detailed below), generally including a BA/BSc/HND and 3–6 years of experience in banking, with a focus on Islamic banking principles. Professional certifications in Sales & Marketing and Islamic Banking are an added advantage.
• Canvassing: Canvassing will lead to automatic disqualification, ensuring a fair and transparent process for all applicants seeking National Bank of Kenya Jobs.

Please Note:

• Applications must include a Cover Letter, CV, and certified certificates in PDF format, with the job name and reference number in the email subject. Applications received after the deadline will not be considered by National Bank of Kenya.
• National Bank of Kenya encourages applications from diverse candidates, reflecting its commitment to financial inclusion and Sharia’h-compliant services.
• Tailor applications to highlight alignment with National Bank of Kenya’s Amanah segment and Islamic banking focus.

Detailed Job Descriptions and Requirements

Explore the roles below, listed in alphabetical order, to discover how you can contribute to National Bank of Kenya’s mission of transforming lives through Islamic banking in Nairobi.

1. BUSINESS BANKER

Job Type: Full Time
Qualification: BA/BSc/HND in Commerce, Economics, or business-related field
Experience: 3 years in banking with bias in business development
Location: Nairobi, Kenya
Job Field: Banking
Reference No.: NBK/RET/07/2025

Role Overview

The BUSINESS BANKER at National Bank of Kenya is responsible for growing and retaining the Amanah Retail and SME business within the assigned area, offering experiential service and deepening relationships to meet customer needs.

Key Responsibilities

• Identify potential new business opportunities and generate ideas for implementing business initiatives to open Amanah Retail and SME accounts and grow the liability book.
• Develop an understanding of Amanah clients’ business by analyzing their management practices, market conditions, and effectively cross-sell Bank products to maximize wallet share.
• Take responsibility for business growth in own portfolio and advance the One Bank one Agenda objective.
• Work closely with Credit Managers to initiate business deal proposals for new facilities or modifications.
• Proactively identify potential non-performing accounts and formulate mitigating initiatives.
• Act as single point of accountability for Amanah Retail & SME business and deliver high-quality service while maintaining confidentiality.
• Keep abreast with product knowledge and support awareness of Amanah Retail & SME products at the Branch level.
• Plan and co-ordinate marketing approaches for new business and develop existing relationships.
• Conduct review of customers’ borrowing facilities to assess changes.
• Keep abreast with the latest trends and gather market intelligence for product competitiveness.
• Maintain agreed upon Service Level Agreements and TATs for customer service.
• Ensure 100% compliance to KYC and AML policies.
• Stay updated on security controls to protect the branch against criminal activities.
• Ensure compliance with regulatory requirements, Enterprise-Wide Risk Framework, and internal policies.
• Lead the adoption and implementation of change initiatives at the Branch Level.
• Participate in local events to support sustainability agenda.
• Any other duties as may be assigned by Management.

Key Outputs/Deliverables

• Grown Amanah Retail and SME portfolio for National Bank of Kenya.
• Deepened client relationships and cross-selling success.

Qualifications and Skills

• BA/BSc/HND in Commerce, Economics, or business-related field from a recognized University.
• Professional Certification in Sales & Marketing & Islamic Banking is an added advantage.
• 3 years of experience in Banking with a bias in business development.
• Relationship management skills.
• Passionate, dynamic, and ability to adapt quickly.
• Strong commercial acumen and analytical skills.
• Team player with ability to deliver with cross-functional teams.
• Negotiation and stakeholder engagement skills.
• Excellent interpersonal and communication skills.
• Ability to make operational and routine decisions in a timely manner.

Why Join

• Grow Islamic banking at National Bank of Kenya in Nairobi.
• Join National Bank of Kenya Jobs for business banking careers.
• Contribute to customer-centric financial services.

Apply for Business Banker Job

2. MANAGER MSME, RETAIL BANKING

Job Type: Full Time
Qualification: BA/BSc/HND in Commerce, Economics, or business-related field
Experience: 4 years in banking
Location: Nairobi, Kenya
Job Field: Banking
Reference No.: NBK/RET/05/2025

Role Overview

The MANAGER MSME, RETAIL BANKING at National Bank of Kenya implements strategies to achieve business growth objectives for the Amanah Retail and MSME portfolio, ensuring customer growth, retention, and profitability.

Key Responsibilities

• Implement sales strategies to deliver superior sales performance through efficient resource allocation.
• Set targets and drive the team towards achieving and exceeding targets through monitoring and communication.
• Drive cross-selling and tailor solutions to deepen client relationships at the Branch level.
• Collaborate with Product partners to develop bundles, pricing, and campaigns to improve cross-product holding.
• Initiate collaboration with channels, product, and functional teams to identify product solutions for the Islamic Banking segment.
• Liaise with credit division to ensure robust credit criteria for Islamic Banking growth.
• Ensure portfolio quality of new/existing Islamic Banking retail products and manage the loan book.
• Promote excellent customer experience by advocating requirements through bank functions.
• Ensure full compliance with Islamic Banking standards and Bank policies.
• Collaborate with Branch Managers to drive account utilization and sustainable MSME deposits.
• Drive transactional income through effective customer service and cross-selling.
• Ensure quality portfolio management by identifying risks and mitigations.
• Ensure customer value proposition compliance with regulations and policies.
• Any other duties as may be assigned by Management.

Key Outputs/Deliverables

• Achieved business growth targets for Amanah Retail and MSME at National Bank of Kenya.
• Improved product holding and portfolio quality.

Qualifications and Skills

• BA/BSc/HND in Commerce, Economics, or business-related field from a recognized University.
• Professional Certification in Sales & Marketing & Islamic Banking is an added advantage.
• 4 years of experience in Banking, of which at least 2 years in Relationship Management.
• In-depth knowledge of Islamic banking principles and Sharia’h law application.
• Relationship management skills.
• Passionate, dynamic, and ability to adapt quickly.
• Strong commercial acumen and analytical skills.
• Team player and ability to deliver with cross-functional teams.

Why Join

• Lead MSME retail banking at National Bank of Kenya in Nairobi.
• Join National Bank of Kenya Jobs for MSME management careers.
• Contribute to profitable customer growth.

Apply for Manager MSME, Retail Banking Job

3. RELATIONSHIP MANAGER, ISLAMIC BANKING (4 POSTS)

Job Type: Full Time
Qualification: BA/BSc/HND in Commerce, Economics, or business-related field
Experience: 4 years in banking
Location: Nairobi, Kenya
Job Field: Banking
Reference No.: NBK/RET/04/2025

Role Overview

The RELATIONSHIP MANAGER, ISLAMIC BANKING at National Bank of Kenya implements Commercial & Corporate Islamic Banking Business Development initiatives to increase market share and reduce non-performing loans.

Key Responsibilities

• Implement Islamic Banking Business Development initiatives in line with Bank strategy.
• Work with Regional Management, Branch teams, and Credit Division to increase market share in customer numbers, products, and revenues.
• Actively market Islamic Banking services to new and existing clients and identify cross-selling opportunities.
• Ensure day-to-day client relationship management to foster lasting partnerships.
• Identify and capitalize on new market opportunities to expand presence and profitability.
• Promote excellent customer experience by advocating requirements through bank functions.
• Ensure full compliance with Islamic Banking standards and Bank policies.
• Collaborate with Branch Managers to drive account utilization and sustainable deposits.
• Drive transactional income through effective customer service and cross-selling.
• Ensure quality portfolio management by identifying risks and mitigations.
• Conduct preliminary credit reviews for new/existing facilities per Bank credit policy and Islamic Banking Compliance.
• Regularly monitor performing/non-performing accounts in the assigned portfolio.
• Any other duties as may be assigned by Management.

Key Outputs/Deliverables

• Increased Islamic Banking market share for National Bank of Kenya.
• Reduced non-performing loans and deepened client relationships.

Qualifications and Skills

• BA/BSc/HND in Commerce, Economics, or business-related field from a recognized University.
• Professional Certification in Sales & Marketing & Islamic Banking is an added advantage.
• 4 years of experience in Banking, of which at least 2 years in Relationship Management.
• In-depth knowledge of Islamic banking principles and Sharia’h law application.
• Relationship management skills.
• Passionate, dynamic, and ability to adapt quickly.
• Strong commercial acumen and analytical skills.
• Team player and ability to deliver with cross-functional teams.

Why Join

• Build Islamic banking relationships at National Bank of Kenya in Nairobi.
• Join National Bank of Kenya Jobs for Islamic banking careers.
• Contribute to Sharia’h-compliant growth.

Apply for Relationship Manager, Islamic Banking Job

4. RETAIL SALES MANAGER

Job Type: Full Time
Qualification: BA/BSc/HND in Commerce, Economics, or business-related field
Experience: 4 years in banking
Location: Nairobi, Kenya
Job Field: Banking / Sales / Marketing / Retail / Business Development
Reference No.: NBK/RET/06/2025

Role Overview

The RETAIL SALES MANAGER at National Bank of Kenya implements strategies to drive sales performance of Retail Islamic Banking products, managing resources to deliver profitability goals.

Key Responsibilities

• Implement sales strategies to deliver superior sales performance through efficient resource allocation.
• Set targets and drive the retail sales team towards exceeding targets through monitoring and communication.
• Drive cross-selling and tailor solutions to deepen client relationships at the Branch level.
• Collaborate with Product partners to develop bundles, pricing, and campaigns to improve cross-product holding.
• Initiate collaboration with channels, product, and functional teams to identify product solutions for the Islamic Banking segment.
• Liaise with credit division to ensure robust credit criteria for Islamic Banking growth.
• Ensure portfolio quality of new/existing Islamic Banking retail products and manage the loan book.
• Promote excellent customer experience by advocating requirements through bank functions.
• Ensure full compliance with Islamic Banking standards and Bank policies.
• Collaborate with Branch Managers to drive account utilization and sustainable deposits.
• Drive transactional income through effective customer service and cross-selling.
• Ensure quality portfolio management by identifying risks and mitigations.
• Ensure customer value proposition compliance with regulations and policies.
• Any other duties as may be assigned by Management.

Key Outputs/Deliverables

• Superior retail sales performance for National Bank of Kenya.
• Increased cross-product holding and portfolio growth.

Qualifications and Skills

• BA/BSc/HND in Commerce, Economics, or business-related field from a recognized University.
• Professional Certification in Sales & Marketing & Islamic Banking is an added advantage.
• 4 years of experience in Banking, of which at least 2 years in Relationship Management.
• In-depth knowledge of Islamic banking principles and Sharia’h law application.
• Relationship management skills.
• Passionate, dynamic, and ability to adapt quickly.
• Strong commercial acumen and analytical skills.
• Team player and ability to deliver with cross-functional teams.

Why Join

• Lead retail sales at National Bank of Kenya in Nairobi.
• Join National Bank of Kenya Jobs for retail sales management careers.
• Contribute to Islamic banking expansion.

Apply for Retail Sales Manager Job

5. SENIOR RELATIONSHIP MANAGER, ISLAMIC BANKING (2 POSTS)

Job Type: Full Time
Qualification: BA/BSc/HND in Commerce, Economics, or business-related field
Experience: 6 years in banking
Location: Nairobi, Kenya
Job Field: Banking
Reference No.: NBK/RET/03/2025

Role Overview

The SENIOR RELATIONSHIP MANAGER, ISLAMIC BANKING at National Bank of Kenya implements Commercial & Corporate Islamic Banking initiatives, focusing on innovative solutions and exceptional customer experience.

Key Responsibilities

• Implement Islamic Banking Business Development initiatives in line with Bank strategy.
• Work with Regional Management, Branch teams, and Credit Division to increase market share.
• Actively market Islamic Banking services to new and existing clients and identify cross-selling opportunities.
• Ensure day-to-day client relationship management to foster lasting partnerships.
• Identify and capitalize on new market opportunities to expand presence and profitability.
• Promote excellent customer experience by advocating requirements through bank functions.
• Ensure full compliance with Islamic Banking standards and Bank policies.
• Collaborate with Branch Managers to drive account utilization and sustainable deposits.
• Drive transactional income through effective customer service and cross-selling.
• Ensure quality portfolio management by identifying risks and mitigations.
• Conduct preliminary credit reviews for new/existing facilities per Bank credit policy and Islamic Banking Compliance.
• Regularly monitor performing/non-performing accounts in the assigned portfolio.
• Any other duties as may be assigned by Management.

Key Outputs/Deliverables

• Enhanced Islamic Banking market share and customer relationships for National Bank of Kenya.
• Reduced non-performing loans and innovative solutions.

Qualifications and Skills

• BA/BSc/HND in Commerce, Economics, or business-related field from a recognized University.
• Professional Certification in Sales & Marketing & Islamic Banking is an added advantage.
• 6 years of experience in Banking, of which at least 3 years in Relationship Management.
• In-depth knowledge of Islamic banking principles and Sharia’h law application.
• Strategic focus/orientation.
• Integrity and discretion.
• Passionate, dynamic, and ability to adapt quickly.
• Strong commercial acumen and analytical skills.
• Team player and ability to deliver with cross-functional teams.

Why Join

• Lead senior Islamic banking relationships at National Bank of Kenya in Nairobi.
• Join National Bank of Kenya Jobs for senior relationship management careers.
• Contribute to Sharia’h-compliant business growth.

Apply for Senior Relationship Manager, Islamic Banking Job

Why Join National Bank of Kenya?

National Bank of Kenya Jobs offer professionals the opportunity to drive Islamic banking excellence and business growth. The BUSINESS BANKER and RETAIL SALES MANAGER expand the Amanah portfolio, while RELATIONSHIP MANAGER, ISLAMIC BANKING and SENIOR RELATIONSHIP MANAGER, ISLAMIC BANKING deepen client relationships, and MANAGER MSME, RETAIL BANKING ensures profitability. Employees benefit from:

• Innovative Environment: Work in a major player offering traditional and progressive financial services at National Bank of Kenya.
• Professional Growth: Develop expertise in sales, relationship management, and Islamic banking.
• Impactful Contributions: Enhance customer experiences and market share in Islamic banking.
• Inclusive Culture: Join a diverse team committed to integrity and inclusion.

About National Bank of Kenya

National Bank of Kenya, one of Kenya’s largest banks, provides financial services to all sectors, with a strong emphasis on Islamic banking through Amanah. National Bank of Kenya Jobs support its mission, competing with KCB and Equity Bank. National Bank of Kenya’s focus on Sharia’h-compliant innovation defines its leadership.

Commitment to Islamic Banking Excellence

National Bank of Kenya excels in Amanah Retail and SME services. National Bank of Kenya Jobs in relationship management and sales ensure growth and compliance.

Impact in Kenya

National Bank of Kenya transforms the economy with inclusive finance. National Bank of Kenya Jobs empower professionals to contribute to customer empowerment.

Inclusive Culture

National Bank of Kenya fosters inclusivity, encouraging diverse applicants. Employees in National Bank of Kenya Jobs thrive in a collaborative environment.

Tips for a Successful Application

To secure these National Bank of Kenya Jobs:

• Tailor Your Application: Highlight business development for BUSINESS BANKER, MSME experience for MANAGER MSME, RETAIL BANKING, or Islamic banking knowledge for RELATIONSHIP MANAGER, ISLAMIC BANKING.
• Showcase Achievements: Include examples like “Grew SME portfolio by 25%” or “Managed 100+ client relationships with 95% retention.”
• Apply by Email: Send to Recruitment@nationalbank.co.ke with job name and reference in subject.
• Apply Early: Submit by October 21, 2025.
• Prepare Documentation: Include certified certificates in PDF format.
• Follow Instructions: Use correct subject line for processing.

Method of Application

Interested candidates must email their applications to Recruitment@nationalbank.co.ke by October 21, 2025, with the subject line indicating the job name and reference number (e.g., “Business Banker – NBK/RET/07/2025”). Applications must include a Cover Letter, detailed CV, and certified copies of academic and professional certificates in PDF format. Applications received after the deadline will not be considered. Monitor email for updates from National Bank of Kenya’s HR team. Verify communications through the official email and report suspicious activity.

Sources:

• Job details: Provided National Bank of Kenya job advertisements, received October 7, 2025.
• Additional context: nationalbank.co.ke, accessed October 7, 2025.

Note: Email applications to Recruitment@nationalbank.co.ke by October 21, 2025, to join National Bank of Kenya’s mission of Islamic banking excellence in Nairobi, Kenya.

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