• Position Title: Sales and Collections Internship
• Locations: Bomet, Eldoret, Embu, Nanyuki, Kapsabet, Kerugoya, Kakamega, Waiyaki Way, Karatina, Bungoma, Kericho, Mbale, Nakuru, Kenya
• Employment Type: Full-Time Internship (3–6 Months)
• Number of Vacancies: Multiple
• Salary/Stipend: Unpaid (Note: Professional training program – no stipend. Gain hands-on experience in MSME financial literacy, lead generation, and collections in a tech platform for African businesses. Potential for future paid roles based on performance. Cover own transport/living costs.)
• Category/Department: Internships / Sales / Collections / Financial Services
• Reporting To: Business Development Officer / Collections Officer
• Application Deadline: January 31, 2026

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Introduction

The Sales and Collections Internship at Tenakata Enterprises Limited, a business technology platform empowering MSMEs in Africa through financial record-keeping, literacy accelerators, and credit access via transactional data sharing, offers recent graduates hands-on exposure in sales, customer education, and debt recovery. Requiring a Diploma/Degree in Sales/Marketing or related fields with computer literacy, the role involves working in pairs with BDOs/Collections Officers to support branch targets, deliver customer service, and report market insights.

This unpaid 3–6 month internship immerses participants in Tenakata’s mission to fuel MSME growth through fintech, aligning with Kenya’s KES 500 billion MSME sector and Vision 2030’s financial inclusion goals. Ideal for deadline-driven, communicative individuals eager to generate leads and resolve payments, this opportunity suits proactive learners ready for field-based, inclusive impact in a growing enterprise.

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About Tenakata Enterprises Limited

Tenakata Enterprises Limited, a fintech innovator focused on African MSMEs, provides tools for financial tracking, literacy, and credit access, serving thousands of businesses with 90% user satisfaction. Recognized for bridging data to finance, Tenakata drives 20%+ growth in client enterprises. Contributing to Kenya’s KES 500 billion MSME sector, Tenakata aligns with Vision 2030’s entrepreneurship.

Tenakata fosters a culture of empowerment, innovation, and customer focus, offering training and field autonomy. For Sales & Collections Interns, Tenakata provides mentorship, real leads, and performance feedback, creating a workplace where your efforts transform businesses in a diverse, inclusive team.

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Key Responsibilities

As Sales and Collections Intern at Tenakata, you will support field operations. Core duties include:

• Work in pairs with Business Development Officers and Collections Officers.
• Support and maintain an excellent work environment to achieve branch targets.
• Deliver first rate customer service.
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities.
• Assist in contacting debtors to receive payment.
• Assist in following up on defaulters to recover payments.
• Carry out customer education and maintain relationships.
• Generating sales leads.

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Qualifications and Skills

The Sales and Collections Internship role requires:

• Education: Diploma or Degree in Sales/Marketing or related.
• Experience: 1 year in related field (advantage).
• Technical: Computer literacy (MS Office).
• Skills: Communication; customer service; lead generation.
• Attributes: Deadline-driven; team player.
• Advantage: Experience in financial institution.

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Company Culture and Values

Tenakata Enterprises Limited fosters a culture of empowerment, innovation, and customer focus, reflecting its MSME transformation mission. With growing staff, Tenakata promotes diversity through inclusive services and youth hiring, encouraging collaboration via field pairs and feedback. Values of integrity, growth, and impact guide operations, with Interns central to leads.

Tenakata supports growth with mentorship and exposure, creating a dynamic workplace. For the Sales & Collections Intern, this means driving business access in a supportive environment, aligned with Vision 2030, offering a fulfilling path in fintech.

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How to Apply

Apply now for the Sales and Collections Internship at Tenakata Enterprises Limited.

Submit via https://jobsboard.site/y8eno/j9gae2oy by January 31, 2026.

Include:

1. Resume.
2. Cover letter.

Tenakata is an equal opportunity employer; only shortlisted contacted. No fees.

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Tags

Sales Collections Intern Tenakata Kenya, MSME Fintech Lead Generation, Full-Time Financial Services Attachment, Diploma Sales Marketing, Vision 2030 MSME Empowerment

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Expert Tips for Success as Sales and Collections Intern at Tenakata: A Shortlister’s Perspective

As a recruiter shortlisting for Tenakata’s Sales and Collections Internship, I prioritize applications that demonstrate lead generation drive, customer education passion, and debt recovery resilience in fintech/MSMEs. With a 70% rejection rate due to generic CVs or no 1 year, these 10 tips are designed to place your application in the top 5% by showcasing your Diploma/Degree and computer skills. Each tip provides realistic, impactful examples for your CV, cover letter, and interview, explaining why they work from a shortlister’s perspective.

Tip 1: Lead with a Quantified Lead Generation Achievement

Why It Works: Recruiters seek interns who drive sales—50% of shortlists go to candidates with lead/conversion metrics. A CV opening with a specific achievement (e.g., “Generated 300 MSME leads with 85% conversion”) grabs attention, proving your hustle. Metrics align with Tenakata’s business goals.

CV Example:
“Generated 300 MSME leads as Sales Intern candidate with 85% conversion.”
Why: This showcases your hustle, aligning with Tenakata’s generation needs.

Cover Letter Example:
“As Marketing graduate, I followed up 200 prospects with 90% engagement, preparing me for Tenakata’s requirements.”
Why: It links your experience to the job’s outreach needs, showing recruiters your proven skill.

Interview Example:
“As student, I closed 50 deals quarterly with 92% follow-up, aligning with Tenakata’s standards.”
Why: This concise story highlights your generation skills with metrics, making you a strong candidate.

How to Do It: Open your CV with a “Key Achievement” section featuring one bullet point with a lead/conversion metric. Include “Sales and Collections Internship” and “lead generation” in your CV and cover letter. Practice a 30-second interview story. Attach a redacted lead tracker. Follow up via jobsboard.site emphasizing Tenakata’s MSME focus. Network via Kenya Fintech Interns on LinkedIn.

Tip 2: Highlight Customer Education with a Session Example

Why It Works: Carrying out customer education is core—recruiters prioritize knowledge sharers. A specific example of education (e.g., “Educated 200 clients on finance with 95% retention”) shows impact, a top shortlisting factor. Metrics demonstrate your ability to maintain, aligning with Tenakata’s literacy goals.

CV Example:
“Educated 200 MSME clients on finance as Collections Intern candidate with 95% retention.”
Why: This quantifies your impact, aligning with Tenakata’s education needs.

Cover Letter Example:
“As student, I conducted 30 sessions with 90% understanding, preparing me for Tenakata’s requirements.”
Why: It connects your experience to the job’s maintenance needs, showing recruiters your impact.

Interview Example:
“As student, I trained 100 users quarterly with 92% adoption, aligning with Tenakata’s standards.”
Why: This story emphasizes your impact with metrics, boosting your interview appeal.

How to Do It: Include a “Customer Education & Literacy Impact” section in your CV with 2-3 examples. In your cover letter, connect one example to Tenakata’s accelerators. For interviews, practice a 30-second story with specific conducting. Attach a redacted session feedback. Follow up highlighting Tenakata’s knowledge focus. Network via Kenya Education Fintech Interns on LinkedIn.

Tip 3: Demonstrate Debt Recovery Resilience with a Follow-Up Example

Why It Works: Assisting in debtor follow-up/recovery is key—recruiters prioritize resilient closers. A specific example of recovery (e.g., “Recovered 80% overdue payments from 200 accounts”) shows tenacity, a top shortlisting factor. Metrics demonstrate your ability to contact, aligning with Tenakata’s collections goals.

CV Example:
“Recovered 80% overdue payments from 200 accounts as Collections Intern candidate.”
Why: This quantifies your tenacity, aligning with Tenakata’s recovery needs.

Cover Letter Example:
“As student, I followed up 150 defaulters with 95% resolution, preparing me for Tenakata’s requirements.”
Why: It connects your experience to the job’s contact needs, showing recruiters your tenacity.

Interview Example:
“As student, I resolved 40 debts quarterly with 92% success, aligning with Tenakata’s standards.”
Why: This story emphasizes your tenacity with metrics, increasing your interview prospects.

How to Do It: Include a “Debt Recovery Resilience & Follow-Up Tenacity” section in your CV with 2-3 examples. In your cover letter, connect one example to Tenakata’s defaulters. For interviews, practice a 30-second story with specific assisting. Attach a redacted recovery log. Follow up highlighting Tenakata’s resilient focus. Network via Kenya Collections Interns on LinkedIn.

Tip 4: Highlight Market Feedback Reporting with an Insight Example

Why It Works: Assisting in market reporting/insights is valued—recruiters prioritize data sharers. A specific example of reporting (e.g., “Reported 50 market insights with 90% actionable”) shows analytical, a top shortlisting factor. Metrics demonstrate your ability to identify, aligning with Tenakata’s trends goals.

CV Example:
“Reported 50 market insights as Sales Intern candidate with 90% actionable outcomes.”
Why: This quantifies your analytical, aligning with Tenakata’s reporting needs.

Cover Letter Example:
“As Business student, I tracked 200 preferences with 95% trend accuracy, preparing me for Tenakata’s requirements.”
Why: It connects your experience to the job’s identification needs, showing recruiters your analytical.

Interview Example:
“As student, I analyzed 30 opportunities quarterly with 92% value, aligning with Tenakata’s standards.”
Why: This story emphasizes your analytical with metrics, boosting your interview appeal.

How to Do It: Include a “Market Feedback Reporting & Insight Analytical” section in your CV with 2-3 examples. In your cover letter, connect one example to Tenakata’s customer preferences. For interviews, practice a 30-second story with specific reporting. Attach a redacted insight summary. Follow up highlighting Tenakata’s trends focus. Network via Kenya Market Interns on LinkedIn.

Tip 5: Demonstrate Customer Service Excellence with a Branch Example

Why It Works: Delivering first-rate service is required—recruiters prioritize service stars. A specific example of service (e.g., “Served 500 clients with 98% satisfaction”) shows warmth, a top shortlisting factor. Metrics demonstrate your ability to maintain, aligning with Tenakata’s environment goals.

CV Example:
“Served 500 branch clients as Collections Intern candidate with 98% satisfaction.”
Why: This quantifies your warmth, aligning with Tenakata’s service needs.

Cover Letter Example:
“As student, I handled 200 interactions with 95% courtesy, preparing me for Tenakata’s requirements.”
Why: It connects your experience to the job’s maintenance needs, showing recruiters your warmth.

Interview Example:
“As student, I delighted 100 customers quarterly with 92% loyalty, aligning with Tenakata’s standards.”
Why: This story emphasizes your warmth with metrics, increasing your interview prospects.

How to Do It: Include a “Customer Service Excellence & Branch Delivery” section in your CV with 2-3 examples. In your cover letter, connect one example to Tenakata’s targets. For interviews, practice a 30-second story with specific serving. Attach a redacted service feedback. Follow up highlighting Tenakata’s first-rate focus. Network via Kenya Service Fintech Interns on LinkedIn.

Tip 6: Highlight Pair Work with a BDO Example

Why It Works: Working in pairs with BDOs/Collections Officers is core—recruiters prioritize team players. A specific example of pair work (e.g., “Partnered with 10 BDOs for 200 collections with 95% synergy”) shows collaboration, a top shortlisting factor. Metrics demonstrate your ability to support, aligning with Tenakata’s field goals.

CV Example:
“Partnered with 10 BDOs for 200 collections as Sales Intern candidate with 95% synergy.”
Why: This quantifies your collaboration, aligning with Tenakata’s pair needs.

Cover Letter Example:
“As student, I teamed with 20 officers for 150 leads with 90% success, preparing me for Tenakata’s requirements.”
Why: It connects your experience to the job’s support needs, showing recruiters your collaboration.

Interview Example:
“As student, I collaborated 30 pairs quarterly with 92% targets, aligning with Tenakata’s standards.”
Why: This story emphasizes your collaboration with metrics, boosting your interview appeal.

How to Do It: Include a “Pair Work & BDO Collaboration” section in your CV with 2-3 examples. In your cover letter, connect one example to Tenakata’s officers. For interviews, practice a 30-second story with specific partnering. Attach a redacted pair log. Follow up highlighting Tenakata’s team focus. Network via Kenya Pair Fintech Interns on LinkedIn.

Tip 7: Highlight Computer Literacy with an MS Office Example

Why It Works: Computer literacy (MS Office) is required—recruiters prioritize digital natives. A specific example of literacy (e.g., “Used Excel for 500 entries with 98% accuracy”) shows proficiency, a top shortlisting factor. Metrics demonstrate your ability to report, aligning with Tenakata’s MI goals.

CV Example:
“Used Excel for 500 sales entries as Collections Intern candidate with 98% accuracy.”
Why: This quantifies your proficiency, aligning with Tenakata’s literacy needs.

Cover Letter Example:
“As IT student, I created 30 Word reports with 95% format, preparing me for Tenakata’s requirements.”
Why: It connects your experience to the job’s reporting needs, showing recruiters your proficiency.

Interview Example:
“As student, I supported 20 digital tasks quarterly with 92% speed, aligning with Tenakata’s standards.”
Why: This story emphasizes