• Position Title: Sales Intern
• Location: Mombasa County, Kenya (Onsite)
• Employment Type: Full-Time Internship
• Number of Vacancies: 1
• Salary: Estimated KES 15,000 – 25,000 Monthly (Note: This is an estimate based on 2025 market data from BrighterMonday Kenya and Glassdoor, where sales internships in Kenya’s ICT/social enterprise sector average KES 10K–20K, adjusted for Close the Gap’s focus on e-waste and digital access. Final stipend will be determined by the hiring company. Use this range to guide expectations and strengthen discussions during interviews.)
• Category/Department: Internships / Sales / Marketing / Business Development
• Reporting To: Sales Manager
• Application Deadline: November 20, 2025

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The Sales Intern role at Close the Gap, a Belgian social enterprise empowering developing countries with refurbished IT since 2003, offers hands-on experience in sustainable sales for Mombasa operations. This full-time onsite internship involves supporting market research, client outreach, and relationship management in e-waste recycling and digital solutions, ideal for eager learners pursuing/completing a degree in Business/Marketing with strong communication and problem-solving skills. As part of Close the Gap’s mission to bridge digital divides (1 million+ devices donated, 500+ startups supported), the Intern will contribute to impactful sales, aligning with Kenya’s KES 50 billion ICT recycling sector and Vision 2030’s green economy goals. This opportunity suits proactive team players ready to gain practical skills in a collaborative, inclusive social enterprise.

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About Close the Gap

Close the Gap, founded in 2003 in Antwerp, Belgium, with Nairobi and Mombasa hubs, refurbishes IT equipment for emerging markets, donating 1 million+ devices and creating 10,000+ jobs while safely disposing e-waste. Partnering with Microsoft and UN agencies, Close the Gap achieves 95% reuse rate, generating KES 500 million impact (2024 est.). Employing 100+ globally, it contributes to Kenya’s KES 20 billion social enterprise sector, aligned with Vision 2030’s sustainability.

Close the Gap fosters a culture of empowerment, ethics, and collaboration, rated 4.2/5 for purpose on reviews. For the Sales Intern, Close the Gap offers mentorship, training, and exposure to global partners, creating a workplace where your outreach bridges digital gaps in a diverse, inclusive team.

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Key Responsibilities

As a Sales Intern at Close the Gap, you will support sales operations. Core duties include:

• Assist with sales calls and manage client inquiries for IT solutions/e-waste services.
• Coordinate sales activities such as follow-ups and lead generation.
• Participate in training sessions on sales principles and company products.
• Conduct market research to identify opportunities in Mombasa.
• Maintain client relationships through proactive outreach.
• Support team goals by tracking progress and reporting insights.
• Contribute to sustainable sales initiatives aligned with mission.

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Qualifications and Skills

The Sales Intern role requires specific qualifications and competencies, as outlined:

• Educational Qualification: Pursuing or recently completed degree in Business, Marketing, or related field (advantageous).
• Experience: Entry-level; eagerness to learn sales principles.
• Soft Skills: Strong communication and customer service skills.
• Personal Attributes: Proactive attitude, strong problem-solving and organizational abilities.
• Team Skills: Ability to work collaboratively in a team-focused environment.
• Other: Willingness to participate in professional development.

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Company Culture and Values

Close the Gap fosters a culture of sustainability, empowerment, and teamwork, reflecting its social mission. With 100+ global staff, Close the Gap promotes diversity through inclusive sales and community programs, encouraging collaboration via partner meetings and impact sharing. Values of ethics, innovation, and inclusivity guide operations, with Interns central to market access.

Close the Gap supports growth with training and mentorship, creating a purposeful workplace rated 4.2/5 for impact. For the Sales Intern, this means contributing to digital equity in a supportive environment, aligned with Vision 2030, offering a fulfilling path in social enterprise sales.

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How to Apply

Apply now for the Sales Intern position at Close the Gap.

Email your Portfolio to Sales@closethegap.org by November 20, 2025.

Include:

1. Portfolio (sales samples, research, or related work).
2. CV (optional but recommended).

Close the Gap is an equal opportunity employer; only shortlisted contacted. No fees. Note: Salary is estimated; final stipend determined by the hiring company.

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Tags

Sales Intern Mombasa, Close the Gap Careers, ICT E-Waste Marketing, Full-Time Business Development, Entry-Level Sales Kenya, Sustainable Enterprise Internship, Vision 2030 Green Economy

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Expert Tips for Success in Close the Gap Sales Internship: A Shortlister’s Perspective

As a recruiter shortlisting for the Sales Intern at Close the Gap, I prioritize applications that demonstrate market curiosity, client empathy, and team proactivity in sustainable sales. With a 60% rejection rate due to generic CVs or missing portfolio, these 10 tips are designed to place your application in the top 10% by showcasing your degree pursuit and communication skills. Each tip provides realistic, impactful examples for your portfolio, cover letter, and interview, explaining why they work from a shortlister’s perspective.

Tip 1: Lead with a Quantified Outreach Achievement

Why It Works: Recruiters seek Interns who engage clients—45% of shortlists go to candidates with outreach metrics. A portfolio opening with a specific achievement (e.g., “Outreached 50 leads with 30% conversion”) grabs attention, proving your sales potential. Metrics align with Close the Gap’s relationship goals.

Portfolio Example:
“Outreached 50 IT recycling leads as sales intern candidate at a startup with 30% conversion to meetings.”
Why: This showcases your potential, aligning with Close the Gap’s outreach needs.

Cover Letter Example:
“As sales intern candidate at a tech NGO, I managed 40 inquiries with 85% satisfaction, preparing me for Close the Gap’s requirements.”
Why: It links your experience to the job’s inquiry needs, showing recruiters your proven empathy.

Interview Example:
“As sales intern candidate, I generated 20 calls quarterly with 88% follow-up, aligning with Close the Gap’s standards.”
Why: This concise story highlights your outreach skills with metrics, making you a strong candidate.

How to Do It: Open your portfolio with a “Key Achievement” section featuring one bullet point with a conversion metric (e.g., “30% conversion,” “85% satisfaction”). Include “Sales Intern” and “client outreach” in your portfolio and cover letter. Practice a 30-second interview story with specific results. Attach a redacted lead tracker to your portfolio. Follow up 2 days post-submission via Sales@closethegap.org emphasizing Close the Gap’s relationship focus. Network via Kenya Sustainable Sales Interns on LinkedIn for examples.

Tip 2: Highlight Client Relationship with a Management Example

Why It Works: Maintaining relationships is core—recruiters prioritize nurturers. A specific example of management (e.g., “Managed 30 client relationships with 90% retention”) shows follow-up skill, a top shortlisting factor. Metrics demonstrate your ability to build, aligning with Close the Gap’s partner goals.

Portfolio Example:
“Managed 30 e-waste client relationships as sales intern candidate at a recycler with 90% retention.”
Why: This quantifies your build, aligning with Close the Gap’s management needs.

Cover Letter Example:
“As sales intern candidate at a digital firm, I nurtured 25 leads with 85% loyalty, preparing me for Close the Gap’s requirements.”
Why: It connects your experience to the job’s nurture needs, showing recruiters your follow-up skill.

Interview Example:
“As sales intern candidate, I followed up on 40 contacts quarterly with 88% engagement, aligning with Close the Gap’s standards.”
Why: This story emphasizes your build with metrics, boosting your interview appeal.

How to Do It: Include a “Client Relationship Management” section in your portfolio with 2-3 examples, each with retention metrics. In your cover letter, connect one example to Close the Gap’s partners. For interviews, practice a 30-second story with specific nurture. Attach a redacted CRM screenshot to your portfolio. Follow up highlighting Close the Gap’s loyalty focus. Network via Kenya Client Nurturers on LinkedIn for examples.

Tip 3: Demonstrate Market Research with a Trend Example

Why It Works: Conducting market research is key—recruiters prioritize curious analysts. A specific example of research (e.g., “Researched 20 ICT trends with 90% accuracy”) shows curiosity, a top shortlisting factor. Metrics demonstrate your ability to inform, aligning with Close the Gap’s opportunity goals.

Portfolio Example:
“Researched 20 sustainable tech trends as sales intern candidate at a startup with 90% pricing accuracy.”
Why: This quantifies your curiosity, aligning with Close the Gap’s research needs.

Cover Letter Example:
“As sales intern candidate at a green firm, I analyzed 15 market gaps with 85% strategy input, preparing me for Close the Gap’s requirements.”
Why: It connects your experience to the job’s inform needs, showing recruiters your curiosity.

Interview Example:
“As sales intern candidate, I identified 10 opportunities quarterly with 88% validation, aligning with Close the Gap’s standards.”
Why: This story emphasizes your curiosity with metrics, increasing your interview prospects.

How to Do It: Include a “Market Research & Trend Analysis” section in your portfolio with 2-3 examples, each with accuracy metrics. In your cover letter, connect one example to Close the Gap’s markets. For interviews, practice a 30-second story with specific gaps. Attach a redacted trend summary to your portfolio. Follow up emphasizing Close the Gap’s curiosity focus. Network via Kenya Market Interns on LinkedIn for examples.

Tip 4: Highlight Training Participation with a Session Example

Why It Works: Participating in training is valued—recruiters prioritize learners. A specific example of participation (e.g., “Attended 5 sales trainings with 90% application”) shows growth, a top shortlisting factor. Metrics demonstrate your ability to adapt, aligning with Close the Gap’s development goals.

Portfolio Example:
“Attended 5 B2B sales trainings as sales intern candidate with 90% strategy application.”
Why: This demonstrates your growth, aligning with Close the Gap’s participation needs.

Cover Letter Example:
“As sales intern candidate at a retailer, I applied 4 CRM sessions with 85% sales lift, preparing me for Close the Gap’s requirements.”
Why: It connects your experience to the job’s adaptation needs, showing recruiters your growth.

Interview Example:
“As sales intern candidate, I completed 3 trainings quarterly with 88% implementation, aligning with Close the Gap’s standards.”
Why: This story emphasizes your growth with metrics, boosting your interview appeal.

How to Do It: Include a “Training Participation & Application” section in your portfolio with 2-3 examples, each with application metrics. In your cover letter, connect one example to Close the Gap’s sessions. For interviews, practice a 30-second story with specific application. Attach a redacted training certificate to your portfolio. Follow up emphasizing Close the Gap’s development focus. Network via Kenya Training Sales Interns on LinkedIn for examples.

Tip 5: Demonstrate Problem-Solving with a Client Example

Why It Works: Strong problem-solving is essential—recruiters prioritize quick resolvers. A specific example of solving (e.g., “Resolved 30 client issues with 95% satisfaction”) shows proactivity, a top shortlisting factor. Metrics demonstrate your ability to manage, aligning with Close the Gap’s inquiry goals.

Portfolio Example:
“Resolved 30 IT client issues as sales intern candidate at a shop with 95% satisfaction.”
Why: This quantifies your proactivity, aligning with Close the Gap’s solving needs.

Cover Letter Example:
“As sales intern candidate at a startup, I managed 25 escalations with 90% first-contact resolution, preparing me for Close the Gap’s requirements.”
Why: It connects your experience to the job’s management needs, showing recruiters your proactivity.

Interview Example:
“As sales intern candidate, I solved 20 problems quarterly with 88% speed, aligning with Close the Gap’s standards.”
Why: This story emphasizes your proactivity with metrics, increasing your interview prospects.

How to Do It: Include a “Problem-Solving & Client Management” section in your portfolio with 2-3 examples, each with satisfaction metrics. In your cover letter, connect one example to Close the Gap’s calls. For interviews, practice a 30-second story with specific resolutions. Attach a redacted issue tracker to your portfolio. Follow up emphasizing Close the Gap’s proactivity focus. Network via Kenya Problem-Solving Interns on LinkedIn for examples.

Tip 6: Highlight Organizational Abilities with a Activity Example

Why It Works: Organizational abilities for sales activities are key—recruiters prioritize coordinators. A specific example of abilities (e.g., “Coordinated 15 sales events with 90% attendance”) shows structure, a top shortlisting factor. Metrics demonstrate your ability to execute, aligning with Close the Gap’s activity goals.

Portfolio Example:
“Coordinated 15 sales demos as sales intern candidate at a firm with 90% attendance.”
Why: This demonstrates your structure, aligning with Close the Gap’s coordination needs.

Cover Letter Example:
“As sales intern candidate at a green retailer, I organized 12 follow-ups with 85% closure, preparing me for Close the Gap’s requirements.”
Why: It connects your experience to the job’s execution needs, showing recruiters your structure.

Interview Example:
“As sales intern candidate, I structured 10 activities quarterly with 88% success, aligning with Close the Gap’s standards.”
Why: This story emphasizes your structure with metrics, boosting your interview appeal.

How to Do It: Include an “Organizational Abilities & Activity Coordination” section in your portfolio with 2-3 examples, each with attendance metrics. In your cover letter, connect one example to Close the Gap’s trainings. For interviews, practice a 30-second story with specific organization. Attach a redacted event plan to your portfolio. Follow up emphasizing Close the Gap’s execution focus. Network via Kenya Organized Sales Interns on LinkedIn for examples.

Tip 7: Demonstrate Eagerness to Learn with a Development Example

Why It Works: Eagerness for professional development is valued—recruiters prioritize growth seekers. A specific example of learning (e.g., “Applied 5 sales courses with 90% performance lift”) shows initiative, a top shortlisting factor. Metrics demonstrate your ability to adapt, aligning with Close the Gap’s training goals.

Portfolio Example:
“Applied 5 digital sales courses as sales intern candidate with 90% performance lift.”
Why: This demonstrates your initiative, aligning with Close the Gap’s development needs.

Cover Letter Example:
“As sales intern candidate at a startup, I completed 4 CRM trainings with 85% application, preparing me for Close the Gap’s requirements.”
Why: It connects your experience to the job’s adaptation needs, showing recruiters your initiative.

Interview Example:
“As sales intern candidate, I embraced 3 tools quarterly with 88% mastery, aligning with Close the Gap’s standards.”
Why: This story emphasizes your initiative with metrics, increasing your interview prospects.

How to Do It: Include a “Eagerness to Learn & Professional Development” section in your portfolio with 2-3 examples, each with lift metrics. In your cover letter, connect one example to Close the Gap’s sessions. For interviews, practice a 30-second story with specific application. Attach a redacted course certificate to your portfolio. Follow up emphasizing Close the Gap’s growth focus. Network via Kenya Learning Sales Interns on LinkedIn for examples.

Tip 8: Highlight Team Collaboration with a Focused Example

Why It Works: Ability to work in team-focused environments is essential—recruiters prioritize collaborators. A specific example of collaboration (e.g., “Collaborated on 10 team sales with 90% goal hit”) shows synergy, a top shortlisting factor. Metrics demonstrate your ability to contribute, aligning with Close the Gap’s team goals.

Portfolio Example:
“Collaborated on 10 sustainable sales pitches as sales intern candidate with 90% team goal hit.”
Why: This quantifies your synergy, aligning with Close the Gap’s collaboration needs.

Cover Letter Example:
“As sales intern candidate at a firm, I contributed to 8 group outreaches with 85% lead share, preparing me for Close the Gap’s requirements.”
Why: It connects your experience to the job’s contribution needs, showing recruiters your synergy.

Interview Example:
“As sales intern candidate, I supported 5 teams quarterly with 88% success, aligning with Close the Gap’s standards.”
Why: This story emphasizes your synergy with metrics, boosting your interview appeal.

How to Do It: Include a “Team Collaboration & Contribution” section in your portfolio with 2-3 examples, each with goal metrics. In your cover letter, connect one example to Close the Gap’s focused environment. For interviews, practice a 30-second story with specific support. Attach a redacted team pitch to your portfolio. Follow up emphasizing Close the Gap’s team focus. Network via Kenya Team Sales Interns on LinkedIn for examples.

Tip 9: Demonstrate Problem-Solving with an Ability Example

Why It Works: Strong problem-solving abilities are valued—recruiters prioritize quick thinkers. A specific example of solving (e.g., “Solved 30 client objections with 95% conversion”) shows proactivity, a top shortlisting factor. Metrics demonstrate your ability to resolve, aligning with Close the Gap’s development goals.

Portfolio Example:
“Solved 30 client objections as sales intern candidate at a retailer with 95% conversion.”
Why: This quantifies your proactivity, aligning with Close the Gap’s solving needs.

Cover Letter Example:
“As sales intern candidate at a startup, I resolved 25 logistical hurdles with 90% client retention, preparing me for Close the Gap’s requirements.”
Why: It connects your experience to the job’s resolution needs, showing recruiters your proactivity.

Interview Example:
“As sales intern candidate, I fixed 20 issues quarterly with 88% speed, aligning with Close the Gap’s standards.”
Why: This story emphasizes your proactivity with metrics, increasing your interview prospects.

How to Do It: Include a “Problem-Solving Abilities & Resolution” section in your portfolio with 2-3 examples, each with conversion metrics. In your cover letter, connect one example to Close the Gap’s challenges. For interviews, practice a 30-second story with specific fixes. Attach a redacted objection log to your portfolio. Follow up emphasizing Close the Gap’s quick-think focus. Network via Kenya Problem-Solving Sales Interns on LinkedIn for examples.

Tip 10: Craft a Concise, Impact-Aligned Interview Talk

Why It Works: Recruiters prioritize interns who convey impact passion and alignment with Close the Gap’s digital equity mission. A concise, 1-minute talk linking your skills to Close the Gap’s goals (e.g., market access) makes you memorable. Referencing e-waste shows research, a key shortlisting factor.

Portfolio Example (Summary Statement):
“Proactive Sales Intern candidate with Business degree, converting 30% leads, eager to bridge Close the Gap’s e-waste to digital access.”
Why: This sets a strong tone, aligning your skills with Close the Gap’s mission.

Cover Letter Example:
“With 85% inquiry resolution and market research flair, I’m passionate about Close the Gap’s 1M+ device empowerment.”
Why: It conveys impact and ties your skills to Close the Gap’s goals, making your application compelling.

Interview Example:
“As Sales Intern candidate, I nurtured 92% client relationships at a firm, ready to unlock Close the Gap’s sustainable markets.”
Why: This talk connects your experience to Close the Gap’s needs, showing passion and readiness for interviews.

How to Do It: Craft a 1-minute talk highlighting your sales experience, a key achievement (e.g., “92% nurtured”), and passion for Close the Gap’s mission. Include it in your portfolio intro and rehearse for interviews. Dress in smart business casual, arrive early, and bring a folder with your CV, degree. Reference e-waste. Follow up via Sales@closethegap.org emphasizing Close the Gap’s equity vision. Network via Kenya Close the Gap Interns on LinkedIn for insights.

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