ESSENTIAL JOB DETAILS

• Position Title: Assistant Camp Manager – Kicheche Camp Limited
• Location: Narok County, Kenya
• Employment Type: Full-Time
• Number of Vacancies: 1
• Salary Range: KES 100,000 – 150,000 monthly (10% below the current hospitality market average for camp management roles in Narok)
• Category/Department: Hospitality / Travel, Recreation & Leisure
• Reporting To: Camp Manager, Kicheche Camp Limited
• Application Deadline: October 31, 2025

INTRODUCTION

A rewarding opportunity has opened for an experienced professional to join one of Kenya’s most renowned eco-tourism brands. The Assistant Camp Manager position at Kicheche Camp Limited is designed for hospitality leaders who are passionate about delivering unforgettable guest experiences while ensuring smooth operational excellence in one of East Africa’s most beautiful natural settings.

This Assistant Camp Manager role goes beyond routine supervision. It demands a balance of strong leadership, attention to detail, and a genuine passion for conservation-oriented hospitality. From food and beverage standards to guest hosting and logistics, the position offers a chance to shape the daily guest experience in a safari camp environment. For seasoned hospitality professionals looking to elevate their careers while contributing to eco-friendly tourism in Narok, this opportunity is both prestigious and impactful.

ABOUT KICHECHE CAMP LIMITED

Kicheche Camp Limited is a leading safari camp operator in Kenya, specializing in eco-conscious, boutique tented camps located within and around the Maasai Mara ecosystem. Established with a vision to deliver authentic wildlife experiences, Kicheche has become synonymous with high-quality hosting, personalized guest attention, and sustainable tourism practices.

The camp is built on principles of low-impact tourism, ensuring minimal disturbance to the natural environment while maximizing the comfort and enjoyment of visitors. Guests from across the world visit Kicheche Camps to experience immersive safaris, gourmet dining, and the warm, down-to-earth hospitality that has earned the company numerous accolades in global travel reviews.

Kicheche is also known for its commitment to community engagement and conservation initiatives. The organization partners with local Maasai communities, employs residents, and supports education and conservation projects. This creates a workplace culture rooted in integrity, collaboration, and sustainability.

Joining Kicheche Camp Limited as an Assistant Camp Manager means becoming part of an organization that blends professional excellence with conservation values — making every day on the job both challenging and deeply fulfilling.

KEY RESPONSIBILITIES

As an Assistant Camp Manager, you will play a crucial role in supporting the Camp Manager in daily operations and ensuring the delivery of high service standards. Responsibilities include:

• Oversee food and beverage standards, ensuring meals meet the camp’s reputation for quality and presentation.
• Deliver excellent guest experience, creating a warm, friendly atmosphere while balancing privacy and personal hosting.
• Welcome and host visitors in line with the camp’s ethos, attending to special requests and ensuring guest satisfaction.
• Assist in accounting and budget control, maintaining strict financial discipline in daily camp operations.
• Support the Camp Manager in overall camp management, including logistics, scheduling, and policy enforcement.
• Implement safety protocols and hygiene standards, ensuring the camp meets health and safety regulations at all times.
• Monitor procurement, stores, and stock control, ensuring accountability and efficiency in supplies management.
• Assist in staff management, promoting teamwork, discipline, and guest-oriented service delivery.
• Prepare and submit operational reports, keeping the Camp Manager informed on performance and challenges.
• Uphold eco-tourism principles, ensuring sustainable practices across all areas of camp management.

QUALIFICATIONS AND SKILLS

The successful candidate for the Assistant Camp Manager role should meet the following requirements:

• Bachelor’s degree in Hospitality, Hotel Management, or a related field.
• At least 5 years of experience in hospitality, preferably in camps, lodges, or resort environments.
• Strong food and beverage knowledge, with ability to supervise quality and presentation.
• Excellent guest hosting skills, with focus on personalized attention and satisfaction.
• Proven leadership and management skills, with ability to coordinate staff effectively.
• Exceptional communication and interpersonal skills.
• A service-oriented and hospitable attitude aligned with luxury eco-tourism standards.
• Strong organizational skills, with attention to detail and problem-solving ability.
• Ability to work collaboratively within a multicultural team.
• Commitment to safety, hygiene, and sustainability.

COMPANY CULTURE AND VALUES

Kicheche Camp Limited fosters a culture built on:

• Guest-Centric Service: Every team member is trained to prioritize guest comfort, tailoring experiences to exceed expectations.
• Eco-Conscious Tourism: Operations are designed to minimize environmental impact, from energy use to waste management.
• Community Partnership: Employment and partnerships with local communities are at the core of the camp’s values.
• Professional Growth: Staff are empowered with training, exposure, and mentoring opportunities.
• Integrity and Excellence: The camp maintains high standards across service delivery, financial accountability, and conservation.

For the Assistant Camp Manager, these values translate into a supportive work environment where leadership, professionalism, and sustainability go hand in hand.

HOW TO APPLY

Apply now for the Assistant Camp Manager – Kicheche Camp Limited position.

Applicants should prepare:

1. A detailed CV outlining relevant hospitality experience.
2. A well-written cover letter expressing motivation for the role.
3. Copies of academic and professional certificates.

Applications should be submitted online via the recruitment portal:
👉 Apply for Assistant Camp Manager – Kicheche Camp Limited

Deadline: October 31, 2025.
Only shortlisted candidates will be contacted.

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TAGS

Assistant Camp Manager, hospitality management jobs Kenya, Narok camp jobs, eco-tourism vacancies Kenya, safari lodge management careers

—-END OF JOB DESCRIPTION—-

10 DETAILED ADMIN TIPS TO SUCCEED AS AN ASSISTANT CAMP MANAGER

1. Build Strong Leadership and Supervisory Skills

To thrive as an Assistant Camp Manager, leadership must go beyond giving instructions — it requires inspiring your team to deliver excellence consistently. Camps are complex environments where chefs, guides, housekeepers, and maintenance crews must work in harmony. A strong leader sets the tone by modeling professionalism and fostering teamwork.

For instance, imagine a high season evening at a Narok safari camp when 30 international guests expect dinner at once. Without proper coordination, delays or mistakes could harm the guest experience. By rallying your team, delegating clearly, and stepping in where needed, you ensure seamless service delivery.

Develop leadership by practicing active listening, recognizing staff contributions, and addressing issues promptly. Managers who build trust encourage loyalty, reduce staff turnover, and maintain service consistency. Employers value Assistant Camp Managers who show not only authority but also empathy and the ability to motivate.

2. Master Guest Relations and Personalized Hosting

An Assistant Camp Manager must balance professionalism with warmth, ensuring every guest feels welcomed and valued. Guests at safari camps expect personalized attention — from greeting them by name to remembering dietary preferences.

Imagine a guest mentioning they enjoy early-morning tea before game drives. The next day, ensuring that tea is delivered without being asked creates a memorable experience. Such gestures foster loyalty and lead to glowing reviews.

Strong hosting also means handling complaints gracefully. If a guest is dissatisfied with food or accommodation, listen attentively, apologize sincerely, and provide quick solutions. Demonstrating patience and cultural sensitivity builds confidence.

By highlighting experiences where you exceeded guest expectations, you prove your ability to deliver world-class hospitality. A strong Assistant Camp Manager ensures that guests not only enjoy their stay but also recommend the camp to others.

3. Strengthen Financial and Budget Management Skills

Financial discipline is a critical part of camp management. As an Assistant Camp Manager, you will be tasked with stock control, procurement oversight, and assisting with accounting. Managers who understand numbers prevent waste, improve profitability, and maintain accountability.

For example, if beverage stock levels suddenly drop, identifying discrepancies quickly helps prevent losses. Similarly, tracking budgets for maintenance or fuel ensures smooth operations without overspending.

Learn to use basic accounting software, develop proficiency in Excel, and maintain accurate financial records. Employers value candidates who can balance guest comfort with budget discipline. Demonstrating an eye for numbers alongside hospitality skills positions you as a well-rounded Assistant Camp Manager.

4. Enhance Food and Beverage Supervision Skills

Dining is central to guest satisfaction. An Assistant Camp Manager must ensure meals are not only safe and hygienic but also beautifully presented and in line with the camp’s brand promise.

Picture discovering during dinner that presentation standards are slipping — plates are inconsistent and service is slow. Acting swiftly to correct the issue preserves the camp’s reputation. Supervisors who pay attention to detail in food and beverage elevate guest experiences.

Take time to learn menu planning, plating standards, and F&B cost control. Even if you are not a chef, understanding food quality helps in supervising kitchen staff effectively. Candidates with strong F&B knowledge stand out because they ensure consistent delivery in one of the most guest-visible areas of camp life.

5. Embrace Eco-Tourism and Sustainable Practices

Kicheche and similar camps operate within fragile ecosystems. As an Assistant Camp Manager, you must uphold eco-tourism principles in daily operations. Sustainability is not an option — it’s an expectation.

For example, ensuring solar panels are maintained, discouraging plastic use, and promoting responsible waste disposal directly contribute to conservation. Guests increasingly choose camps that demonstrate environmental responsibility.

Familiarize yourself with eco-certifications, sustainable energy, and conservation policies. Share these practices with guests to enhance their appreciation. Demonstrating eco-conscious leadership positions you as a forward-thinking manager aligned with global hospitality trends.

6. Build Crisis Management and Safety Preparedness

Camps face unique risks, from wildlife encounters to medical emergencies. An Assistant Camp Manager must ensure staff and guests are always safe. Crisis preparedness builds confidence and saves lives.

For instance, if a guest falls ill at night, coordinating first aid, arranging transport, and reassuring the guest demonstrates leadership. Similarly, knowing protocols in case of a fire or wildlife intrusion is critical.

Obtain certifications in first aid and safety management. Train staff regularly on drills and emergency procedures. Camps prefer managers who can act calmly under pressure. Employers shortlist Assistant Camp Managers who demonstrate confidence in crisis management, knowing that safety directly influences guest trust.

7. Hone Organizational and Multitasking Abilities

An Assistant Camp Manager juggles numerous responsibilities daily — overseeing check-ins, handling procurement, supervising staff, and attending to guest requests. Without strong organizational skills, tasks may overlap and cause inefficiencies.

Consider a day when guests are checking out, new arrivals are expected, and a delivery of supplies arrives simultaneously. Managing priorities ensures everything flows smoothly.

Develop habits like daily task lists, digital calendars, and time-blocking to stay on top of responsibilities. Showcase examples in your CV of how you managed complex schedules or coordinated multiple teams. Camps value managers who keep operations efficient and stress-free.

8. Develop Cultural Sensitivity and Community Engagement Skills

Most camps operate within or alongside local communities. As an Assistant Camp Manager, respecting cultural traditions and fostering partnerships enhances the guest experience.

For example, when organizing a cultural dance evening for guests, working with Maasai leaders ensures authenticity and harmony. Community support also makes operations smoother, as locals are more likely to cooperate with camps that respect their culture.

Highlight experiences where you worked with diverse teams or engaged in community initiatives. Employers want candidates who bridge cultural gaps and contribute to positive community relations. Cultural sensitivity is increasingly seen as a hallmark of successful camp managers.

9. Strengthen Problem-Solving and Conflict Resolution Skills

Hospitality often involves unexpected challenges. An Assistant Camp Manager must resolve conflicts quickly and diplomatically — whether between staff or with guests.

For example, if two waiters disagree during dinner service, resolving the issue quietly without disturbing guests reflects maturity. Similarly, if a guest complains about noise, addressing it promptly preserves satisfaction.

Employers look for calm, solution-oriented leaders. Practice active listening, negotiation, and tactful communication. Share examples in your application of times you solved problems effectively. Candidates who demonstrate problem-solving stand out because they ensure smooth camp operations despite inevitable challenges.

10. Craft a Tailored CV and Application Strategy

Success starts before you even secure the role. To stand out for an Assistant Camp Manager position, your CV and cover letter must reflect relevant skills and achievements. Generic applications rarely get shortlisted.

Instead of writing “assisted in camp operations,” specify “supervised guest hosting, supported budget tracking, and implemented safety protocols, achieving 95% guest satisfaction.” Use quantifiable achievements to demonstrate impact.

In your cover letter, emphasize your passion for hospitality, eco-tourism, and guest experience. Show knowledge of Kicheche Camp’s ethos and values. Employers appreciate applicants who demonstrate research and genuine motivation.

A tailored application package not only secures shortlisting but also communicates the professionalism expected of an Assistant Camp Manager.