Essential Job Details

• Position Title: Club Manager
• Location: Nairobi (Ngong Racecourse, Ngong Road) & Nanyuki (Cape Chesnut)
• Employment Type: Full-Time
• Number of Vacancies: Not specified
• Salary: Not specified (details provided during interview)
• Category/Department: Sports Management / Hospitality
• Reporting To: General Manager
• Application Deadline: Not specified (apply immediately)

Introduction

An exciting opportunity awaits dynamic and motivated individuals to join The Padel Point Kenya as a Club Manager in Nairobi and Nanyuki in 2025. This role offers a unique chance to lead operations at Kenya’s premier padel clubs, fostering a vibrant community of players and enthusiasts. Ideal for candidates with a passion for sports, hospitality, and marketing, this position involves overseeing daily operations, ensuring exceptional customer experiences, and promoting the fast-growing sport of padel. With state-of-the-art facilities at Ngong Racecourse and Cape Chesnut, this Club Manager role is perfect for social, sporty individuals ready to make an impact in Kenya’s sports industry.

About The Padel Point Kenya

The Padel Point Kenya is a leading padel club operator, offering state-of-the-art courts at Ngong Racecourse in Nairobi and Cape Chesnut in Nanyuki. Committed to growing the sport of padel, the organization provides professional-grade courts, top-notch amenities, and expert coaching to players of all levels. Padel, a fast-paced sport combining elements of tennis and squash, is Kenya’s latest craze and the world’s fastest-growing sport. The Padel Point Kenya fosters a welcoming community, hosting group events, tournaments, and social activities to bring people together through sport. Their mission is to deliver exceptional experiences while promoting fitness, fun, and camaraderie.

Key Responsibilities

• Oversee front desk operations, ensuring a seamless and welcoming customer experience for all members and visitors
• Manage online booking systems to facilitate easy court reservations and optimize scheduling efficiency
• Handle inventory and stock management, including padel equipment, food, and beverage supplies
• Supervise facility operations, ensuring courts, showers, changing rooms, and amenities meet high standards
• Lead a team of staff, providing training, mentorship, and performance feedback to maintain service excellence
• Support marketing initiatives, including social media campaigns, event promotions, and community outreach
• Organize and execute events such as tournaments, team-building activities, and social gatherings
• Ensure compliance with safety and hygiene standards across all club facilities
• Monitor customer feedback and address inquiries or concerns promptly to enhance member satisfaction
• Collaborate with external vendors for equipment maintenance, supplies, and event partnerships
• Develop strategies to increase membership and engagement within the padel community
• Track operational metrics, such as court usage and event attendance, to inform business decisions
• Promote padel as an inclusive and accessible sport to attract new players and retain existing members
• Coordinate with coaches and instructors to schedule lessons and clinics for players of all skill levels
• Maintain accurate records of bookings, inventory, and financial transactions for reporting purposes

Qualifications and Skills

• Experience: Proven background in hospitality or sports management (e.g., managing clubs, gyms, or recreational facilities)
• Communication Skills: Strong verbal and written skills to engage with members, staff, and stakeholders
• Organizational Skills: Exceptional ability to manage multiple tasks, schedules, and priorities effectively
• Computer Proficiency: Familiarity with booking systems, Microsoft Office, and social media platforms
• Customer-First Mindset: Passion for delivering outstanding service and building a welcoming community
• Flexibility: Availability to work evenings, weekends, and holidays to support club operations
• Marketing Acumen: Experience with marketing strategies, including social media and event promotion
• Team Leadership: Ability to lead, motivate, and develop a team to achieve operational goals
• Sporty Attitude: Enthusiasm for sports, particularly padel, to connect with players and promote the sport
• Preferred: Knowledge of padel or similar sports (e.g., tennis, squash) to understand member needs
• Preferred: Experience with inventory management or financial reporting in a hospitality setting
• Preferred: Existing network in Nairobi’s sports or hospitality community for marketing and partnerships

Company Culture and Values

The Padel Point Kenya fosters a vibrant and inclusive culture that celebrates community, fitness, and fun. The organization values passion, teamwork, and innovation, encouraging staff to create memorable experiences for members. With a focus on customer satisfaction and community engagement, The Padel Point Kenya empowers employees to take initiative, collaborate with colleagues, and contribute to the growth of padel in Kenya. The workplace is dynamic and social, offering opportunities to connect with players, coaches, and industry partners while promoting a healthy, active lifestyle.

How to Apply

Apply now for the Club Manager position. Interested candidates should send their updated CV and a cover letter highlighting relevant experience to info@thepadelpointkenya.com with the subject line “Club Manager Application.” For more details, visit www.thepadelpointkenya.com or contact 0703503000. Only shortlisted candidates will be contacted for interviews. The Padel Point Kenya is an equal opportunity employer, and applications are reviewed based on merit.

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Tags

club manager, padel club jobs, sports management careers, Nairobi job opportunities, hospitality management

Why Choose This Club Manager Role?

A Leadership Role in Kenya’s Fastest-Growing Sport

The Club Manager position at The Padel Point Kenya offers a unique opportunity to lead operations at cutting-edge padel clubs in Nairobi and Nanyuki. As padel gains popularity as Kenya’s latest sporting craze, this role places you at the forefront of a dynamic industry. You’ll oversee state-of-the-art facilities, manage a passionate team, and build a vibrant community of players, all while promoting a sport that combines fun, fitness, and social interaction. This position is ideal for individuals who thrive in fast-paced, customer-focused environments and are eager to make a lasting impact.

The Rise of Padel in Kenya

Padel is the world’s fastest-growing sport, blending elements of tennis and squash into an accessible, action-packed game. The Padel Point Kenya, with its professional-grade courts at Ngong Racecourse and Cape Chesnut, is leading the charge in making padel a household name in Kenya. The Club Manager will play a pivotal role in driving this growth, attracting new players, and fostering a sense of community. With four courts in Nairobi and two in Nanyuki, the club offers top-notch amenities, including food and drink options, showers, and changing rooms, creating a premium experience for members.

Career Benefits of the Role

As a Club Manager, you’ll gain:

• Leadership Experience: Oversee operations, manage teams, and drive strategic initiatives for a leading sports club.
• Industry Exposure: Build expertise in sports management and hospitality within Kenya’s growing padel industry.
• Networking Opportunities: Connect with players, coaches, and industry partners in Nairobi and Nanyuki.
• Marketing Skills: Develop and execute campaigns to promote padel and attract new members.
• Community Impact: Foster a welcoming environment that brings people together through sport.

This role offers a platform to grow your career while contributing to the expansion of a trending sport in Kenya.

Day-to-Day Responsibilities in Detail

The Club Manager role is dynamic and multifaceted, involving:

• Front Desk Oversight: Ensure a warm, professional welcome for all members and guests, addressing inquiries promptly.
• Booking Management: Monitor and optimize the online booking system to maximize court usage and member convenience.
• Inventory Control: Manage stock levels for padel equipment, food, and beverages, ensuring timely restocking.
• Facility Supervision: Maintain clean, safe, and high-quality facilities, including courts, showers, and amenities.
• Team Leadership: Train and motivate staff to deliver exceptional service and uphold club standards.
• Event Planning: Organize tournaments, social events, and team-building activities to engage the community.
• Marketing Support: Create social media content, promote events, and collaborate with local businesses to boost visibility.

These tasks ensure a seamless and enjoyable experience for members while driving operational success.

Technical and Soft Skills Development

The Club Manager role hones a range of skills, including:

• Leadership: Guide and inspire a team to achieve operational and service goals.
• Customer Service: Deliver exceptional experiences to build member loyalty and satisfaction.
• Marketing: Develop promotional strategies to grow the club’s reach and membership base.
• Organizational Skills: Manage schedules, inventory, and events with precision and efficiency.
• Communication: Engage with diverse stakeholders, from players to vendors, with clarity and professionalism.
• Adaptability: Thrive in a fast-paced environment with flexible hours, including evenings and weekends.

These skills are transferable across sports management, hospitality, and event planning roles, enhancing your career versatility.

Why Nairobi and Nanyuki?

Nairobi, Kenya’s vibrant capital, is a hub for sports and recreation, with Ngong Racecourse serving as a premier venue for events like horse racing and padel. The Padel Point Kenya’s Nairobi location, with four state-of-the-art courts, offers a dynamic work environment in a bustling urban setting. Nanyuki, located in Cape Chesnut, provides a serene backdrop with two professional-grade courts, appealing to both locals and tourists. Working across these locations offers a unique blend of urban energy and regional charm, ideal for a Club Manager passionate about community-building.

Industry Trends in Padel

Padel is experiencing explosive growth globally and in Kenya, driven by its accessibility and social appeal. The sport’s low learning curve makes it ideal for players of all ages and skill levels, fueling demand for professional facilities like those at The Padel Point Kenya. As a Club Manager, you’ll contribute to this trend by creating engaging experiences and promoting padel as a lifestyle sport. With the sport’s popularity expected to rise through 2025, this role positions you at the forefront of an exciting industry.

Application Tips

To stand out as a candidate for the Club Manager role:

• Tailor your CV to highlight experience in hospitality, sports management, or event planning.
• Include specific examples of leadership, customer service, or marketing projects.
• Write a cover letter emphasizing your passion for sports and community engagement.
• Ensure your availability for evening and weekend shifts is clearly stated.

Submit your application to info@thepadelpointkenya.com with the subject line “Club Manager Application” to ensure prompt review.

Work Environment and Culture

The Padel Point Kenya offers a social and energetic work environment where staff collaborate to create memorable experiences for members. The club’s focus on community and inclusivity fosters a sense of belonging for both employees and players. As a Club Manager, you’ll work closely with coaches, staff, and members, building relationships that enhance the club’s reputation. The flexible schedule, including evenings and weekends, ensures a dynamic and engaging role.

How This Role Contributes to Kenya’s Sports Scene

By leading operations at The Padel Point Kenya, the Club Manager will drive the growth of padel, contributing to Kenya’s vibrant sports culture. Your efforts will promote fitness, social interaction, and community engagement, aligning with national goals for health and recreation. By fostering a welcoming environment, you’ll help make padel a cornerstone of Kenya’s recreational landscape.

Networking and Professional Growth

The Club Manager role offers opportunities to connect with sports professionals, event organizers, and local businesses in Nairobi and Nanyuki. You’ll build a network that enhances your career prospects in sports management and hospitality. Engaging with professional bodies like the Kenya Sports Federation can further boost your visibility in the industry.

Final Call to Action

Don’t miss the chance to lead Kenya’s premier padel clubs as a Club Manager with The Padel Point Kenya. Apply today by sending your CV and cover letter to info@thepadelpointkenya.com with the subject line “Club Manager Application.” Join a dynamic team and shape the future of padel in Nairobi and Nanyuki. Visit www.thepadelpointkenya.com or call 0703503000 for more details.