Essential Job Details

• Position Title: Facility Supervisor
• Location: Karen, Nairobi, Kenya (On-site, NBO1 Data Center)
• Employment Type: Permanent, Full-Time
• Number of Vacancies: Not specified
• Salary: KES 150,000–250,000/month (Glassdoor estimate for data center supervisor roles in Nairobi)
• Category/Department: Operations
• Reports To: Facility Manager
• Direct Reports: None
• Job Grade: Senior Associate
• Application Deadline: September 9, 2025
• Posted Date: September 2025 (based on job posting)

Introduction

The Facility Supervisor role at iColo: A Digital Realty Company in Karen, Nairobi, is a pivotal career opportunity for experienced engineers seeking to lead operations in a state-of-the-art, carrier-neutral data center. Based at the Nairobi One (NBO1) facility, this position involves managing day-to-day operations, ensuring the reliability of critical infrastructure, and supporting the Facility Manager in driving operational excellence. Ideal for Nairobi-based professionals with a background in mechanical or electrical engineering and data center experience, this role offers a competitive salary (KES 150,000–250,000/month), global exposure, and a chance to contribute to Kenya’s digital infrastructure boom. With a focus on technical leadership, safety, and sustainability, this position positions candidates at the heart of Nairobi’s thriving tech ecosystem.

About iColo: A Digital Realty Company

iColo: A Digital Realty Company is East Africa’s leading provider of carrier-neutral data centers, operating facilities in Nairobi (NBO1), Mombasa, and Maputo, Mozambique. As part of Digital Realty’s PlatformDIGITAL®, iColo supports a global connected data community with over 300 facilities across 50+ metros in 25+ countries on six continents. The NBO1 data center in Karen, Nairobi, is a 280-rack hub with robust fiber connectivity, serving telecom carriers, ISPs, cloud providers, content providers, and enterprise clients. iColo is committed to innovation, sustainability, and reliability, with initiatives like 650kW solar installations and partnerships with internet exchange points (e.g., KIXP, LINX). The company fosters a collaborative, safety-driven culture, offering a dynamic environment for Kenyan professionals to excel in the global data center industry.

Key Responsibilities

As a Facility Supervisor, you will oversee the operational integrity of the NBO1 data center, manage critical systems, and support the Facility Manager in team leadership and project execution. Key responsibilities include:

• Management Support:
• Identify training needs for the Operations Team and coordinate mentorship programs to enhance skills.
• Oversee subcontractors, ensuring compliance with quality and safety standards.
• Assign, prioritize, and review work plans, providing technical estimates and inspections.
• Support the Facility Manager on projects, offering expertise on system specifications and implementation.
• Plan shift rotations and leave schedules for the Operations Team, acting as team lead in the Facility Manager’s absence.
• Maintenance and Repair Works:
• Execute preventive and corrective maintenance on critical systems (e.g., UPS, generators, fire suppression) to ensure minimal downtime.
• Conduct daily surveillance and proactive monitoring of data center equipment.
• Assist in planning and executing maintenance schedules, documenting all activities accurately.
• Oversee contractor repairs, ensuring quality and compliance with iColo standards.
• Monitor Service Level Agreements (SLAs), identify gaps, and implement corrective measures.
• Provide input on power usage, capacity planning, and infrastructure optimization.
• Serve as the first point of contact for technical requests and alarms, participating in a 24/7 call-out roster.
• Customer Implementation and Service Delivery:
• Manage physical customer equipment installations, commissioning, and decommissioning processes.
• Collaborate with the Customer Implementation Department to ensure accurate documentation.
• Deliver Value-Added Services (VAS) to clients per agreed standards and timelines.
• Procurement:
• Maintain an up-to-date asset register for all data center equipment.
• Evaluate and submit purchase requests for materials, coordinating with vendors for approvals and cost estimates.
• Health and Safety:
• Develop and implement safety plans with the Facility Manager and Health & Safety Manager.
• Enforce iColo’s safety policies, conducting regular training for staff and contractors.
• Monitor equipment for compliance with safety regulations and support emergency response planning.
• Conduct safety inspections and assist in incident investigations.
• Additional Responsibilities:
• Maintain accurate operational reports and analyze data to provide recommendations.
• Develop and enhance monitoring tools, integrating new systems into service monitoring.
• Track utility consumption and propose initiatives to improve Power Usage Effectiveness (PUE).
• Update monitoring scripts and refine alert mechanisms to meet SLA requirements.
• Share best practices with operations teams and support sustainability initiatives (e.g., solar energy integration).
• Perform other duties as assigned by the Facility Manager or senior management.

Qualifications and Skills

To excel in the Facility Supervisor role, candidates must demonstrate technical expertise, leadership, and a proactive approach to mission-critical operations. Required qualifications and skills include:

• Education: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Experience:
• At least 8 years of progressive engineering experience, with a minimum of 4 years in a data center or mission-critical operations environment (e.g., telecommunications, hospitals).
• Proven leadership experience in guiding and developing technical teams.
• Hard Skills:
• Strong expertise in maintaining critical data center infrastructure, including UPS systems, generators, transformers, power distribution panels, and fire suppression systems.
• Good understanding of data center technologies, industry best practices, and construction/project management processes.
• Proficiency in Microsoft Office Suite (including MS Project) and AutoCAD, with adaptability to iColo’s proprietary software.
• Soft Skills:
• Proactive and Customer-Oriented: Commitment to operational excellence and client satisfaction.
• Attention to Detail: Precision in maintenance, documentation, and safety compliance.
• Leadership: Ability to manage teams, subcontractors, and projects effectively.
• Communication: Strong skills to engage with teams, clients, and vendors across organizational levels.
• Resilience: Ability to remain solution-focused in high-pressure situations.
• Analytical Thinking: Strong problem-solving and decision-making skills for timely, effective solutions.
• Self-Motivation: Ability to work independently while contributing to team goals.

Preferred Qualifications:

• Certifications: Data center certifications like CDCP (Certified Data Center Professional) or equivalent.
• Sustainability Expertise: Experience with green data center practices, such as PUE optimization or renewable energy integration.
• Project Management: Background in leading infrastructure upgrades or facility-related projects.

Company Culture and Values

iColo: A Digital Realty Company fosters a collaborative, innovative, and safety-driven culture, emphasizing reliability, sustainability, and operational excellence. As part of Digital Realty’s global network, iColo values diversity, continuous learning, and community impact, demonstrated through initiatives like 650kW solar installations and CSR activities (e.g., engaging students at Empakasi Mixed Secondary School). The Karen, Nairobi facility offers a strategic, high-tech environment, ideal for professionals passionate about digital infrastructure. iColo’s commitment to green practices and client connectivity makes it a leading employer for Kenyan engineers seeking impactful careers in Nairobi’s tech hub.

Compensation and Benefits

• Salary: KES 150,000–250,000/month (Glassdoor estimate for data center supervisor roles in Nairobi, reflecting the role’s seniority and technical demands).
• Benefits:
• Career Advancement: Opportunities to grow within iColo’s expanding operations, including the NBO2 facility (Q3 2025).
• Global Exposure: Work with Digital Realty’s network of 300+ facilities across 25+ countries.
• Professional Development: Access training in data center operations, safety, and leadership.
• Sustainability Impact: Contribute to green initiatives like solar energy and PUE optimization.
• Dynamic Environment: Engage in a mission-critical, high-tech setting with diverse responsibilities.
• Working Conditions:
• On-site role at NBO1 in Karen, Nairobi, with a 24/7 call-out roster for emergency response.
• Involves shift rotations and high-pressure situations during system failures or escalations.

How to Apply

Apply now for the Facility Supervisor (KES 150,000–250,000/Month) role at iColo: A Digital Realty Company in Karen, Nairobi, to lead operations in a cutting-edge data center. To submit your application:

• Prepare a detailed CV highlighting your 8+ years of engineering experience, including 4+ years in data centers, and leadership roles.
• Include a cover letter emphasizing your technical expertise, leadership skills, and commitment to safety and sustainability.
• Submit your application through the official portal: Apply for Facility Supervisor.
• Apply by September 9, 2025, to meet the deadline.

iColo is an equal opportunity employer. Only shortlisted candidates will be contacted due to the high volume of applications. Recruitment is free; beware of scams requesting payment.

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Facility Supervisor jobs Nairobi, iColo careers Kenya, data center operations roles, Karen Nairobi jobs, Digital Realty opportunities

Comprehensive Role Overview for Facility Supervisor

The Facility Supervisor (KES 150,000–250,000/Month) role at iColo: A Digital Realty Company in Karen, Nairobi, is a high-impact career opportunity for engineers with extensive data center experience. Based at the NBO1 facility, this position ensures the reliability and efficiency of critical infrastructure while supporting team leadership and sustainability initiatives. Below is an in-depth exploration of the role’s responsibilities, qualifications, career growth, and context within Nairobi’s digital infrastructure sector.

The Growing Demand for Data Center Professionals in Nairobi

Nairobi is East Africa’s digital hub, with data centers like iColo’s NBO1 driving connectivity for telecom, cloud, and enterprise clients. Kenya’s data center market is projected to grow at a CAGR of 12.5% through 2030, fueled by cloud adoption, 5G rollout, and digital transformation. Located in Karen, Nairobi, the NBO1 facility benefits from robust fiber connectivity and proximity to the CBD and Jomo Kenyatta International Airport, making it a strategic hub for connectivity. The Facility Supervisor role is central to this growth, ensuring uptime for clients and supporting Kenya’s digital economy.

Why Choose the Facility Supervisor Role?

The Facility Supervisor role is designed for engineers passionate about mission-critical operations, leadership, and sustainability. By joining iColo, you will enjoy:

• Competitive Salary: KES 150,000–250,000/month, reflecting the role’s seniority and technical demands.
• Career Growth: Advance within iColo’s operations, including the upcoming NBO2 facility (Q3 2025).
• Global Exposure: Work with Digital Realty’s network of 300+ facilities across 25+ countries.
• Sustainability Impact: Lead green initiatives, such as solar installations and PUE optimization.
• Technical Leadership: Oversee teams, projects, and critical infrastructure in a high-tech environment.

This role is ideal for Nairobi-based engineers seeking a high-responsibility, future-focused career in data center operations.

Detailed Responsibilities Breakdown

The Facility Supervisor role encompasses operational oversight, maintenance, customer service, procurement, and safety management. Below is a detailed breakdown:

• Management Support:
• Coordinate training and mentorship to upskill the Operations Team.
• Oversee subcontractors, ensuring quality, safety, and compliance with iColo standards.
• Assign and review work plans, providing technical estimates and inspections.
• Lead facility-related projects, reviewing specifications and monitoring implementation.
• Manage shift rotations and leave schedules, stepping in as team lead when needed.
• Maintenance and Repair Works:
• Perform preventive and corrective maintenance on critical systems to ensure 99.999% uptime.
• Monitor data center systems daily, proactively addressing potential issues.
• Support maintenance planning, documenting all activities for compliance and transparency.
• Oversee contractor repairs, ensuring adherence to quality standards.
• Monitor SLA performance, optimizing power usage and infrastructure efficiency.
• Act as the first responder for technical requests and alarms, participating in a 24/7 call-out roster.
• Customer Implementation and Service Delivery:
• Manage customer equipment installations, commissioning, and decommissioning, ensuring documentation.
• Deliver Value-Added Services (VAS) to meet client expectations and timelines.
• Procurement:
• Maintain an accurate asset register for data center equipment.
• Submit purchase requests and coordinate with vendors for materials and cost estimates.
• Health and Safety:
• Develop and enforce safety plans, conducting training for staff and contractors.
• Monitor equipment for regulatory compliance and support emergency response planning.
• Conduct safety inspections and assist in incident investigations.
• Additional Responsibilities:
• Maintain operational reports, analyzing data to provide actionable insights.
• Develop monitoring tools and scripts, integrating new systems into service monitoring.
• Track utility consumption and propose PUE improvement initiatives.
• Share best practices and support sustainability efforts, such as solar energy integration.

Skills Development and Training Opportunities

iColo supports professional growth through targeted training and mentorship. You will benefit from:

• Technical Expertise: Enhance skills in managing UPS, generators, and fire suppression systems.
• Leadership Development: Gain experience in team management, subcontractor oversight, and project leadership.
• Sustainability Training: Learn green data center practices, including PUE optimization and renewable energy integration.
• Software Proficiency: Master Microsoft Office Suite, MS Project, and AutoCAD for operational and project tasks.
• Safety Training: Develop expertise in safety protocols and emergency response planning.

These opportunities will position you for advanced roles in data center management.

Career Growth and Opportunities

The Facility Supervisor role is a gateway to leadership positions in data center operations. By joining iColo, you will:

• Advance to Leadership: Transition to Facility Manager, Operations Manager, or Site Engineer roles.
• Contribute to Expansion: Support iColo’s growth, including the NBO2 facility launch in Q3 2025.
• Gain Global Exposure: Engage with Digital Realty’s network, opening doors to international opportunities.
• Specialize in Sustainability: Lead green initiatives, enhancing expertise in energy-efficient operations.
• Build Industry Networks: Collaborate with clients, vendors, and teams across Kenya and Mozambique.

iColo’s focus on innovation and sustainability ensures your contributions drive long-term career success.

Why This Role Stands Out

The Facility Supervisor role is unique due to its critical impact and alignment with Nairobi’s digital growth. Key differentiators include:

• Mission-Critical Impact: Ensure uptime for clients in a carrier-neutral data center serving East Africa.
• Sustainability Focus: Lead green initiatives like 650kW solar installations and PUE optimization.
• Global Network: Work with Digital Realty’s PlatformDIGITAL®, connecting to 300+ facilities worldwide.
• Strategic Location: Operate from Karen, Nairobi, a hub for connectivity and accessibility.
• Leadership Opportunities: Guide teams and projects in a high-growth industry.

This role is ideal for engineers seeking a high-impact career in Kenya’s digital infrastructure sector.

Who Should Apply?

The Facility Supervisor role is tailored for individuals who are:

• Experienced Engineers: You have 8+ years of engineering experience, with 4+ years in data centers or mission-critical environments.
• Technical Experts: You possess expertise in critical infrastructure like UPS and generators.
• Leaders: You excel at managing teams, subcontractors, and projects.
• Proactive and Analytical: You are solution-focused with strong decision-making skills.
• Sustainability-Driven: You are passionate about green data center practices.

If this describes you, this role offers a chance to lead in Nairobi’s tech hub.

Application Process and Tips for Success

To stand out for the Facility Supervisor role, follow these steps:

• Tailor Your CV: Highlight your 8+ years of engineering experience, 4+ years in data centers, and leadership roles.
• Craft a Cover Letter: Emphasize your technical expertise, leadership, and commitment to sustainability.
• Showcase Certifications: Include data center certifications (e.g., CDCP) or relevant training.
• Apply Early: Submit by September 9, 2025, via Apply for Facility Supervisor.
• Prepare for Interviews: Be ready to discuss critical infrastructure management, PUE optimization, and team leadership.

The Future of Data Centers in Nairobi

Nairobi is East Africa’s digital epicenter, with iColo’s NBO1 facility driving connectivity for a connected region. The upcoming NBO2 facility (Q3 2025) and sustainability initiatives like solar installations position iColo as a leader in Kenya’s data center market, projected to grow at a 12.5% CAGR through 2030. The Facility Supervisor role places you at the forefront of this transformation, supporting digital growth and global connectivity.

The Role of Technology in the Position

Technology is integral to the Facility Supervisor role, enhancing operational efficiency. You will:

• Use Building Management Systems (BMS): Monitor critical systems in real-time for uptime and efficiency.
• Develop Monitoring Scripts: Update scripts to ensure accurate thresholds and SLA compliance.
• Manage Assets Digitally: Maintain equipment registers and track utility consumption using software tools.
• Leverage MS Office and AutoCAD: Document operations and support project planning.

These tools streamline operations and ensure high reliability.

Challenges and Rewards of the Role

Challenges:

• 24/7 Availability: Participation in a call-out roster requires readiness for emergencies.
• High Responsibility: Ensuring uptime for critical systems demands precision and vigilance.
• Complex Coordination: Managing subcontractors, schedules, and safety compliance is demanding.

Rewards:

• Competitive Salary: KES 150,000–250,000/month in a high-growth industry.
• Career Growth: Advance within iColo’s expanding operations and Digital Realty’s global network.
• Sustainability Impact: Lead green initiatives like solar energy and PUE optimization.
• Global Exposure: Work in a high-tech, mission-critical environment with international reach.

How the Role Fits into iColo’s Mission

iColo’s mission is to provide state-of-the-art, carrier-neutral data centers that enable connectivity and digital growth across Africa. The Facility Supervisor role is critical to this mission, ensuring operational reliability, client satisfaction, and sustainability at the NBO1 facility. Your work will support iColo’s vision of driving East Africa’s digital transformation.

Conclusion

The Facility Supervisor (KES 150,000–250,000/Month) role at iColo: A Digital Realty Company in Karen, Nairobi, is a transformative career opportunity for engineers with data center expertise. By managing critical infrastructure, leading teams, and supporting sustainability, you will play a key role in Nairobi’s digital hub. With a competitive salary, global exposure, and opportunities to grow with the NBO2 facility, this position is ideal for Nairobi-based professionals passionate about technical excellence. Apply by September 9, 2025, to join iColo and shape Kenya’s digital future.

Sources:

• Job details from iColo’s posting and icolo.io.
• Salary and industry insights from Glassdoor and Kenya’s data center market trends.
• Company details from icolo.io and LinkedIn.

Disclaimer: JOBKENYA.ORG is not the hiring organization. For inquiries, contact iColo directly via icolohr.bamboohr.com. Please do not send applications to us, as we cannot process them. iColo does not charge recruitment fees; beware of scams. Due to high inquiry volumes, we may not respond to all. Thank you for your understanding.