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- Posted: September 29, 2025
- Application Deadline: October 3, 2025
- Location: Nairobi, Kenya
I&M Bank, a wholly owned subsidiary of I&M Holdings Limited (publicly quoted on the Nairobi Securities Exchange), is a heritage banking institution with a rich legacy of excellence. Committed to delivering innovative financial solutions, I&M Bank is expanding its team to support transactional banking, digital channels, ecosystem partnerships, and marketing initiatives.
I&M Bank is recruiting for eight full-time positions: ASSISTANT MANAGER, BRANDING AND MARKETING, ASSOCIATE – DIGITAL CHANNEL SYSTEMS, MANAGER, TRANSACTIONAL BANKING, PRODUCT LEAD, ECOSYSTEM PARTNERSHIPS, SENIOR ASSOCIATE – DIGITAL CHANNEL SYSTEMS, SENIOR ASSOCIATE – ESB INTEGRATIONS, SENIOR ASSOCIATE, BRAND AND PRODUCT MARKETING, and SENIOR ASSOCIATE, DIGITAL MARKETING & CREATIVE. These I&M Bank Jobs offer dynamic professionals the opportunity to contribute to cutting-edge banking solutions in a high-performance environment.
Important Note: I&M Bank’s recruitment process is free of charge. Applicants should beware of fraudsters requesting payment for recruitment assistance and report suspicious activity to the authorities. I&M Bank is an equal opportunity employer, encouraging applications from diverse candidates who align with its values of integrity and innovation. Only shortlisted candidates will be contacted by October 3, 2025.
Open Positions at I&M Bank
I&M Bank is recruiting for the following full-time positions in Nairobi, Kenya:
| Position | Details | Reference |
|---|---|---|
| ASSISTANT MANAGER, BRANDING AND MARKETING | 1 Post, Full Time | Not specified |
| ASSOCIATE – DIGITAL CHANNEL SYSTEMS | 1 Post, Full Time | Not specified |
| MANAGER, TRANSACTIONAL BANKING | 1 Post, Full Time | Not specified |
| PRODUCT LEAD, ECOSYSTEM PARTNERSHIPS | 1 Post, Full Time | Not specified |
| SENIOR ASSOCIATE – DIGITAL CHANNEL SYSTEMS | 1 Post, Full Time | Not specified |
| SENIOR ASSOCIATE – ESB INTEGRATIONS | 1 Post, Full Time | Not specified |
| SENIOR ASSOCIATE, BRAND AND PRODUCT MARKETING | 1 Post, Full Time | Not specified |
| SENIOR ASSOCIATE, DIGITAL MARKETING & CREATIVE | 1 Post, Full Time | Not specified |
General Application Requirements
- Application Process: Candidates must apply through the official I&M Bank careers portal at Apply for I&M Bank Jobs, submitting a Cover Letter, detailed CV, certified copies of academic and professional certificates/transcripts, and supporting documents (e.g., Kenya Revenue Authority Tax Compliance Certificate, Certificate of Good Conduct) in PDF format.
- Location: Nairobi, Kenya (all roles).
- Deadline: October 3, 2025. Early submission is critical due to the competitive nature of these I&M Bank Jobs.
- Communication: Only shortlisted candidates will be contacted. Monitor email (including spam/junk folders) for updates from I&M Bank’s HR team.
- Fraud Prevention: I&M Bank does not charge fees for recruitment, including CBTs, tests, or assessments. Verify communications through the official portal and report suspicious activity.
- Eligibility: Candidates must have legal authorization to work in Kenya. Fluency in English is required; Swahili is an advantage.
- Qualifications: Vary by role (detailed below), generally including a Bachelor’s degree and relevant experience.
- Canvassing: Canvassing will lead to automatic disqualification, ensuring a fair and transparent process for all applicants seeking I&M Bank Jobs.
Please Note:
- Applications must include a Cover Letter, CV, and supporting documents in PDF format, clearly specifying the position applied for. Incomplete applications will not be considered.
- I&M Bank encourages applications from diverse candidates, reflecting its commitment to innovation and inclusivity.
- Tailor applications to highlight alignment with I&M Bank’s legacy of banking excellence.
Detailed Job Descriptions and Requirements
Explore the roles below to discover how you can contribute to I&M Bank’s innovative banking solutions in Nairobi.
1. ASSISTANT MANAGER, BRANDING AND MARKETING
Job Type: Full Time
Qualification: Bachelor’s degree in Marketing, Business, or related field; Diploma in Marketing; CIM or CIPR certification
Experience: Over 5 years in a similar sized organization
Location: Nairobi, Kenya
Job Field: Media / Advertising / Branding
Apply: Apply for Assistant Manager, Branding and Marketing Job at I&M Bank
Deadline: October 3, 2025
Role Overview
The ASSISTANT MANAGER, BRANDING AND MARKETING at I&M Bank assists in developing and executing brand and marketing campaigns, ensuring corporate brand awareness and product positioning.
Key Responsibilities
- Develop and execute Go-to-Market strategies and campaigns with agencies and managers.
- Plan, execute, and manage on-ground events and activations, coordinating vendors.
- Coordinate internal marketing campaigns across departments and branches.
- Monitor bank exposure on contracted media and ensure timely reports.
- Conduct branch quality audits for branding consistency.
- Coordinate media buying, ad placement, and campaign execution.
- Supervise design and production of marketing materials.
- Oversee event and sponsorship branding activities.
- Coordinate with Procurement for quotes, LPOs, and branded gifts.
- Provide branding support to Group subsidiaries.
Key Outputs/Deliverables
- Successful marketing campaigns for I&M Bank.
- Consistent branding and event activations.
- Comprehensive reports and vendor coordination.
Qualifications and Skills
- Bachelor’s degree in Marketing, Business, or a related field from a recognized institution.
- Diploma in Marketing.
- CIM or CIPR certification.
- Over 5 years’ relevant experience in a similar sized organization.
- Planning & organizational skills.
- Analytical skills and attention to detail.
- Strong oral and written communication skills.
- Interpersonal skills for stakeholder management.
- Ethics and integrity.
- Strong commercial awareness.
Why Join
- Shape I&M Bank’s brand in Nairobi, driving customer engagement.
- Join I&M Bank Jobs offering marketing opportunities.
- Contribute to innovative banking campaigns.
2. ASSOCIATE – DIGITAL CHANNEL SYSTEMS
Job Type: Full Time
Qualification: Bachelor’s degree in Computer Science, IT, or related field
Experience: Minimum 1 year in supporting channel systems
Location: Nairobi, Kenya
Job Field: ICT / Computer
Apply: Apply for Associate – Digital Channel Systems Job at I&M Bank
Deadline: October 3, 2025
Role Overview
The ASSOCIATE – DIGITAL CHANNEL SYSTEMS at I&M Bank provides L1/L2 technical and functional support for channel applications, ensuring resolution within SLAs and operational improvements.
Key Responsibilities
- Ensure 24×7 channel operations and provide L1/L2 support.
- Monitor channels for availability and performance.
- Resolve issues and coordinate with vendors.
- Adhere to bank policies for banking applications.
- Support ICT BCM and DR drills.
- Resolve user issues on service desk portals.
- Proactively monitor services and transactions.
- Test patches within SLA time frames.
Key Outputs/Deliverables
- Reliable digital channel systems for I&M Bank.
- Resolved issues and compliant operations.
- Proactive monitoring and SLA adherence.
Qualifications and Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related field from a recognized institution.
- Minimum of 1 year of experience in supporting/managing channel systems in a banking environment.
- Exposure to application support models and emerging technologies.
- Good understanding of banking applications, services, standards, and best practices.
- Excellent oral and written communication skills.
- Strong analytical, troubleshooting, and problem-solving skills.
- Flexibility to work in a 24×7 environment.
Why Join
- Support digital banking at I&M Bank, ensuring seamless customer experiences in Nairobi.
- Join I&M Bank Jobs offering IT support opportunities.
- Contribute to innovative channel systems.
3. MANAGER, TRANSACTIONAL BANKING
Job Type: Full Time
Qualification: Bachelor’s degree in Business Administration, Finance, or Economics; Master’s degree an advantage
Experience: At least 7 years in banking, with 5 years in cash management
Location: Nairobi, Kenya
Job Field: Banking
Apply: Apply for Manager, Transactional Banking Job at I&M Bank
Deadline: October 3, 2025
Role Overview
The MANAGER, TRANSACTIONAL BANKING at I&M Bank grows revenue by offering cash management solutions, owning products, and managing client portfolios.
Key Responsibilities
- Increase market penetration and share of wallet for cash management products.
- Partner with relationship teams in account planning.
- Identify and pursue new business opportunities.
- Review cash management revenue lines and address leakages.
- Drive digitization and liquidity management for clients.
- Understand client ecosystems for cash management opportunities.
- Create cash pipelines from initiation to revenue.
- Ensure attainment of sales targets and fee collection.
- Oversee prospect qualification, presentations, and proposals.
- Promote bank channels and product capabilities.
Key Outputs/Deliverables
- Revenue growth for I&M Bank’s transactional banking.
- Optimized client portfolios and digitized solutions.
- Accurate sales targets and market penetration.
Qualifications and Skills
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field from a recognized institution.
- Master’s degree in business is an advantage.
- At least 7 years’ experience in banking.
- More than 5 years in cash management products (e-payments, collections, liquidity).
- Proven knowledge of all Transaction Banking products.
- People management, entrepreneurial, and leadership skills.
- Strong interpersonal, communication, and presentation skills.
- Integrity, dependability, and project management skills.
Why Join
- Grow transactional banking at I&M Bank, empowering clients in Nairobi.
- Join I&M Bank Jobs offering banking leadership opportunities.
- Contribute to innovative financial solutions.
4. PRODUCT LEAD, ECOSYSTEM PARTNERSHIPS
Job Type: Full Time
Qualification: Bachelor’s degree in Business or related field; Relevant professional qualifications
Experience: Over 8 years, with 4 years in leadership
Location: Nairobi, Kenya
Job Field: Project Management
Apply: Apply for Product Lead, Ecosystem Partnerships Job at I&M Bank
Deadline: October 3, 2025
Role Overview
The PRODUCT LEAD, ECOSYSTEM PARTNERSHIPS at I&M Bank designs, develops, and scales ecosystem-driven products, managing partnerships to drive customer value and growth.
Key Responsibilities
- Develop and implement ecosystem product roadmap aligned with bank strategy.
- Manage full product lifecycle: ideation, business case, testing, launch, scaling.
- Leverage customer insights for innovation opportunities.
- Onboard and manage strategic ecosystem partners (fintechs, agritechs, telcos, etc.).
- Build mutually beneficial relationships and negotiate commercial agreements.
- Serve as primary relationship manager for partners.
- Champion co-creation of financial/non-financial solutions.
- Track adoption, profitability, and impact of partnerships.
- Deliver KPIs (acquisition, revenue, volumes, penetration).
- Ensure regulatory compliance and risk management.
Key Outputs/Deliverables
- Scaled ecosystem products for I&M Bank.
- Strong partner relationships and commercial agreements.
- Impactful KPIs and compliant operations.
Qualifications and Skills
- Bachelor’s Degree in a business field from a recognized institution.
- Relevant professional qualifications.
- Member of a relevant professional body.
- Over 8 years’ relevant experience, with over 4 years in leadership.
- Led successful business/product development projects.
- Experience with EXCO reporting.
- Understanding of tech-enabled business and banking intersection.
- Experience in Fintech, Payments, Lending, Cards.
- Executive disposition and high integrity.
Why Join
- Lead ecosystem partnerships at I&M Bank, fostering innovation in Nairobi.
- Join I&M Bank Jobs offering product leadership opportunities.
- Contribute to financial inclusion and growth.
5. SENIOR ASSOCIATE – DIGITAL CHANNEL SYSTEMS
Job Type: Full Time
Qualification: Bachelor’s degree in Computer Science or IT
Experience: Minimum 3 years in channel systems
Location: Nairobi, Kenya
Job Field: ICT / Computer
Apply: Apply for Senior Associate – Digital Channel Systems Job at I&M Bank
Deadline: October 3, 2025
Role Overview
The SENIOR ASSOCIATE – DIGITAL CHANNEL SYSTEMS at I&M Bank provides L2/L3 technical and functional support for channel applications, ensuring resolution within SLAs and operational enhancements.
Key Responsibilities
- Provide L2/L3 support for channel products.
- Administer ESB systems, troubleshooting and coordinating with vendors.
- Monitor channels for availability and performance.
- Resolve issues and prepare reports with recommendations.
- Implement parameter changes and patch deployments per Change Management.
- Maintain technical documentation.
- Participate in SIT and UAT exercises.
- Adhere to bank policies for applications.
- Coordinate preventive maintenance with vendors.
- Support BCM and DR drills.
- Ensure uptime per SLA and proactive monitoring.
Key Outputs/Deliverables
- Reliable digital channel systems for I&M Bank.
- Resolved issues and compliant operations.
- Proactive monitoring and SLA adherence.
Qualifications and Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related field from a recognized institution.
- Minimum of 3 years of experience in supporting/managing channel systems in a banking environment.
- Exposure to application support models and emerging technologies.
- Good understanding of banking applications, services, standards, and best practices.
- Excellent oral and written communication skills.
- Strong analytical, troubleshooting, and problem-solving skills.
- Flexibility to work in a 24×7 environment.
Why Join
- Enhance digital banking at I&M Bank, ensuring seamless operations in Nairobi.
- Join I&M Bank Jobs offering senior IT support opportunities.
- Contribute to innovative channel enhancements.
6. SENIOR ASSOCIATE – ESB INTEGRATIONS
Job Type: Full Time
Qualification: Bachelor’s degree in Computer Science or IT
Experience: Minimum 4 years in channel systems
Location: Nairobi, Kenya
Job Field: ICT / Computer
Apply: Apply for Senior Associate – ESB Integrations Job at I&M Bank
Deadline: October 3, 2025
Role Overview
The SENIOR ASSOCIATE – ESB INTEGRATIONS at I&M Bank provides technical and functional support for ESB, API services, and payment gateways, ensuring issue resolution within SLAs.
Key Responsibilities
- Provide comprehensive support across digital channels for Group entities.
- Administer ESB systems, troubleshooting, and vendor coordination.
- Monitor channels for availability and performance.
- Resolve issues and prepare reports with recommendations.
- Implement parameter changes and patch deployments per Change Management.
- Maintain technical documentation.
- Participate in SIT and UAT exercises.
- Adhere to bank policies for applications.
- Coordinate preventive maintenance with vendors.
- Support BCM and DR drills.
- Ensure uptime per SLA and proactive monitoring.
Key Outputs/Deliverables
- Integrated ESB and API systems for I&M Bank.
- Resolved integration issues and compliant operations.
- Proactive monitoring and SLA adherence.
Qualifications and Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related field from a recognized institution.
- Minimum of 4 years of experience in managing and supporting Channels Systems in a banking environment.
- Exposure to application support models and emerging technologies.
- Good understanding of banking applications, services, standards, and best practices.
- Proficient in Oracle, SQL, PL-SQL, Java, C++, C#, .NET, JavaScript, XML, JSON.
- Hands-on experience with ESB systems.
- Knowledgeable in Alternate Banking Channels Systems.
- Familiar with UNIX/Linux/MS Windows Server, REST, SOAP.
Why Join
- Lead ESB integrations at I&M Bank, enabling seamless digital services in Nairobi.
- Join I&M Bank Jobs offering senior integration opportunities.
- Contribute to advanced banking technology.
7. SENIOR ASSOCIATE, BRAND AND PRODUCT MARKETING
Job Type: Full Time
Qualification: Bachelor’s degree in Marketing, Business, or related field; Diploma in Marketing; CIM certification
Experience: Over 3 years in a similar sized organization
Location: Nairobi, Kenya
Job Field: Media / Advertising / Branding
Apply: Apply for Senior Associate, Brand and Product Marketing Job at I&M Bank
Deadline: October 3, 2025
Role Overview
The SENIOR ASSOCIATE, BRAND AND PRODUCT MARKETING at I&M Bank assists in developing and executing brand and marketing campaigns to build awareness and drive product usage.
Key Responsibilities
- Support development and execution of Go-to-Market plans and campaigns.
- Plan, execute, and manage on-ground events and activations.
- Coordinate internal marketing campaigns across departments and branches.
- Support media management, buying, ad placement, and campaign execution.
- Review marketing collateral from agencies.
- Oversee design and production of marketing materials.
- Provide support to Group subsidiaries on branding guidelines.
- Maintain promotional material and banner stocks.
- Prepare monthly Marketing Expenditure Reports.
Key Outputs/Deliverables
- Effective brand and product marketing campaigns for I&M Bank.
- Coordinated events and internal initiatives.
- Accurate expenditure reports and compliant branding.
Qualifications and Skills
- Bachelor’s degree in Marketing, Business, or a related field from a recognized institution.
- Diploma in Marketing.
- CIM certification.
- Over 3 years’ relevant experience in a similar sized organization.
- Planning & organizational skills.
- Analytical skills and attention to detail.
- Strong oral and written communication skills.
- Collaboration and interpersonal skills.
Why Join
- Elevate brand marketing at I&M Bank, engaging customers in Nairobi.
- Join I&M Bank Jobs offering senior marketing opportunities.
- Contribute to product positioning and awareness.
8. SENIOR ASSOCIATE, DIGITAL MARKETING & CREATIVE
Job Type: Full Time
Qualification: Bachelor’s degree in Marketing, Business, or related field; Graphic Design; Diploma in Marketing; Film Production an advantage
Experience: At least 3 years in a similar role
Location: Nairobi, Kenya
Job Field: Media / Advertising / Branding
Apply: Apply for Senior Associate, Digital Marketing & Creative Job at I&M Bank
Deadline: October 3, 2025
Role Overview
The SENIOR ASSOCIATE, DIGITAL MARKETING & CREATIVE at I&M Bank executes digital marketing campaigns and develops creative designs for multiple platforms, enhancing brand visibility.
Key Responsibilities
- Design and develop creatives for digital assets and campaigns (images, GIFs, videos).
- Design marketing collaterals (brochures, flyers, newsletters, banners).
- Write monthly blog articles for SEO with strategic keywords.
- Develop marketing communications materials for internal/external stakeholders.
- Cover events with photography/videography and conduct video interviews.
- Develop 360-degree marketing plans for digital campaigns.
- Use analytics tools to mine and report digital customer service performance.
- Monitor adverse comments and channel complaints to departments.
- Develop content calendars and maintain social media presence.
Key Outputs/Deliverables
- Engaging digital marketing creatives for I&M Bank.
- Optimized social media and blog content.
- Comprehensive performance reports and event coverage.
Qualifications and Skills
- Bachelor’s degree in Marketing, Business, or a related field from a recognized institution.
- Graphic Design qualification.
- Diploma in Marketing and experience in Digital Marketing.
- Film Production is an advantage.
- At least 3 years’ relevant experience in a similar role.
- Planning & organizational skills.
- Analytical skills and attention to detail.
- Strong oral and written communication skills.
- Digital marketing expertise (SEO, SEM, Programmatic Ad-buying, analytics, UX/UI).
Why Join
- Innovate digital marketing at I&M Bank, boosting online engagement in Nairobi.
- Join I&M Bank Jobs offering creative digital roles.
- Contribute to cutting-edge banking campaigns.
Why Join I&M Bank?
I&M Bank Jobs offer professionals the opportunity to drive banking innovation. The ASSISTANT MANAGER, BRANDING AND MARKETING and SENIOR ASSOCIATE, BRAND AND PRODUCT MARKETING build brand equity, SENIOR ASSOCIATE, DIGITAL MARKETING & CREATIVE crafts digital experiences, MANAGER, TRANSACTIONAL BANKING grows revenue, PRODUCT LEAD, ECOSYSTEM PARTNERSHIPS scales partnerships, and ASSOCIATE/SENIOR ASSOCIATE – DIGITAL CHANNEL SYSTEMS/ESB INTEGRATIONS ensure seamless technology. Employees benefit from:
- Innovative Environment: Work in a heritage bank with cutting-edge financial solutions.
- Professional Growth: Develop skills in banking, marketing, and technology.
- Impactful Contributions: Enhance customer value and financial inclusion.
- Inclusive Culture: Join a diverse team committed to excellence.
About I&M Bank
I&M Bank, a subsidiary of I&M Holdings Limited (NSE-quoted), is a heritage banking institution based in Nairobi, Kenya. I&M Bank Jobs support innovative solutions in transactional banking and digital channels, competing with KCB and Equity Bank.
Commitment to Banking Excellence
I&M Bank is dedicated to customer-centric innovation. Marketing roles drive engagement, while technical positions ensure seamless operations. I&M Bank Jobs embody this commitment.
Impact in Kenya
I&M Bank impacts Kenya’s economy through financial services. I&M Bank Jobs empower professionals to contribute to growth and inclusion.
Inclusive Culture
I&M Bank fosters inclusivity, encouraging diverse candidates. Employees in I&M Bank Jobs benefit from a collaborative environment.
Tips for a Successful Application
To secure these I&M Bank Jobs:
- Tailor Your Application: Highlight banking experience for MANAGER, TRANSACTIONAL BANKING, digital skills for ASSOCIATE – DIGITAL CHANNEL SYSTEMS, marketing for BRANDING roles.
- Showcase Achievements: Include examples like “Grew revenue by 20%” or “Resolved 95% of channel issues.”
- Apply Online: Use I&M Bank Careers Portal.
- Apply Early: Submit by October 3, 2025.
- Prepare Documentation: Include Tax Compliance and Good Conduct certificates.
- Follow Instructions: Use the portal for seamless processing.
Method of Application
Interested candidates must apply through the I&M Bank careers portal at Apply for I&M Bank Jobs. Submit a Cover Letter, detailed CV, certified academic and professional certificates, and supporting documents in PDF format. Clearly specify the position applied for. Applications are open until October 3, 2025. Monitor email for updates from I&M Bank’s HR team. Verify communications through the official portal and report suspicious activity.
Sources:
- Job details: Provided I&M Bank job advertisements, received September 29, 2025.
- Additional context: imbankgroup.com, accessed September 30, 2025.
Note: Apply via Apply for I&M Bank Jobs by October 3, 2025, to join I&M Bank’s mission of banking excellence in Nairobi, Kenya.
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