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- Posted: September 3, 2025
- Application Deadlines: September 8, 2025 (most roles); September 9, 2025 (RPA Developer)
- Location: Nairobi, Kenya
- Address: NCBA Bank, Mara Rd. Upper-hill, P.O. Box 44599-00100, Nairobi, Kenya
NCBA Bank, a leading financial institution in East Africa formed by the 2019 merger of NIC Bank and Commercial Bank of Africa (CBA), is redefining banking through innovative digital solutions and personalized relationship management. With a presence in Kenya, Uganda, Tanzania, Rwanda, Ghana, and Ivory Coast, NCBA Bank serves over 60 million customers, offering scalable banking, tailored investment solutions, and digital services like LOOP DFS and NCBA Leasing. In September 2025, NCBA Bank is recruiting for eight pivotal roles in Nairobi, Kenya: RPA Developer, Senior Manager, SME Credit Approvals, Structured Products Lead, Senior Manager, Ecosystem Banking & Liabilities, Specialist, IT Platform Support Operations, Head of Research, Regulatory Compliance Officer, and Operational Risk Management Head. These NCBA Bank Jobs offer professionals the chance to drive innovation, financial inclusion, and operational excellence in a dynamic, inclusive environment.
Important Note: NCBA Bank’s recruitment process is free of charge. Applicants should beware of fraudsters requesting payment for recruitment assistance and report suspicious activity to the authorities. NCBA Bank is an equal opportunity employer, welcoming diverse candidates who align with its core values of being Driven, Open, Responsive, and Trusted. Only shortlisted candidates will be contacted for further assessment by the specified deadlines.
Open Roles at NCBA Bank
NCBA Bank is recruiting for the following full-time roles in Nairobi, Kenya, as of September 3, 2025:
- RPA Developer (Technology and Operations) – Deadline: September 9, 2025
- Senior Manager, SME Credit Approvals (Credit Risk Management) – Deadline: September 8, 2025
- Structured Products Lead (Global Markets) – Deadline: September 8, 2025
- Senior Manager, Ecosystem Banking & Liabilities (Retail Banking Division) – Deadline: September 8, 2025
- Specialist, IT Platform Support Operations (Digital Business) – Deadline: September 8, 2025
- Head of Research (Investment Bank) – Deadline: September 8, 2025
- Regulatory Compliance Officer (Enterprise Risk Department) – Deadline: September 8, 2025
- Operational Risk Management Head (Enterprise Risk Department) – Deadline: September 8, 2025
These NCBA Bank Jobs are designed for professionals passionate about innovation, financial services, and customer-centricity, contributing to NCBA Bank’s mission to inspire greatness across East and West Africa.
General Application Requirements
- Application Process: Candidates must apply through the official link provided at the end of this advertisement, uploading a Cover Letter, updated CV, and supporting documents (e.g., certified academic certificates, Kenya Revenue Authority Tax Compliance Certificate, Certificate of Good Conduct) in PDF format. No email or postal applications are specified. For reference, the address is NCBA Bank, Mara Rd. Upper-hill, P.O. Box 44599-00100, Nairobi, Kenya.
- Location: Nairobi, Kenya (all roles are based in Nairobi, with potential regional impact).
- Deadlines: Applications must be submitted by September 8, 2025, for most roles, and September 9, 2025, for RPA Developer. Early submission is recommended due to the competitive nature of these NCBA Bank Jobs.
- Communication: Only shortlisted candidates will be contacted. Monitor email (including spam/junk folders) for updates from NCBA Bank’s Talent Acquisition team.
- Fraud Prevention: NCBA Bank does not charge fees for recruitment, including CBTs, tests, or assessments. Verify communications through official channels and report suspicious activity.
- Eligibility: Candidates must have legal authorization to work in Kenya and provide required documentation, such as a Tax Compliance Certificate and Certificate of Good Conduct.
- Qualifications: Vary by role (detailed below), but generally include a Bachelor’s degree and relevant professional experience in banking or financial services. Fluency in English is required; additional languages are an advantage.
- Canvassing: Canvassing will lead to automatic disqualification, ensuring a fair and transparent process for all applicants seeking NCBA Bank Jobs.
Please Note:
- Applications must include a Cover Letter, CV, and supporting documents, clearly specifying the role applied for (e.g., “Application: RPA Developer”). Incomplete applications may not be considered.
- NCBA Bank encourages applications from diverse candidates, reflecting its commitment to inclusivity and excellence.
- Tailor applications to highlight alignment with NCBA Bank’s core values: Driven, Open, Responsive, and Trusted.
1. RPA Developer
Job Type: Full Time
Department: Technology and Operations
Reports to: Robotics Process Automation Lead
Qualification: Bachelor’s degree in Computer Science, IT, or related field
Experience: Minimum 3 years of hands-on development experience in banking/financial services
Location: Nairobi, Kenya
Job Field: ICT / Computer
Deadline: September 9, 2025
Role Overview
The RPA Developer designs, develops, and implements innovative Robotic Process Automation (RPA) solutions to enhance NCBA Bank’s productivity and efficiency. This NCBA Bank Jobs role involves analyzing business processes, configuring workflows using tools like Microsoft Power Automate, UiPath, or Blue Prism, and ensuring compliance with internal controls. The RPA Developer collaborates with business teams to deliver automation solutions that drive NCBA Bank’s digital transformation.
Key Responsibilities
- Analyze processes to identify automation opportunities, reducing costs.
- Configure efficient, maintainable RPA workflows using best practices.
- Create and document test cases for negative and performance scenarios.
- Review workflows for compliance with NCBA Bank’s security and audit standards.
- Support deployment and maintenance of automation solutions, respecting SLAs.
- Collaborate with business teams to identify functional requirements.
- Design technical specifications and troubleshoot client pain points.
- Provide progress reports for decision-making.
- Build positive relationships with staff to enhance customer experience metrics.
- Pursue continuous learning to improve RPA skills, aligning with NCBA Bank’s innovation goals.
Key Outputs/Deliverables
- Cost-effective RPA workflows enhancing NCBA Bank’s operational efficiency.
- Compliant, maintainable automation processes with minimal downtime.
- Comprehensive test cases ensuring system reliability.
- Strong stakeholder relationships supporting NCBA Bank’s customer-centric mission.
- Regular progress reports driving informed decisions.
Qualifications and Skills
- Bachelor’s degree in Computer Science, IT, or related field.
- Basic knowledge of Machine Learning (ML) and Artificial Intelligence (AI).
- Process modeling experience (e.g., MS Visio).
- Mastery of RPA tools (Microsoft Power Automate, UiPath, Blue Prism).
- SQL database experience.
- Minimum 3 years’ development experience in banking/financial services.
- Strong analytical, problem-solving, and communication skills.
Why Join
- Drive digital transformation at NCBA Bank, leveraging cutting-edge RPA technologies.
- Contribute to NCBA Bank Jobs that enhance services for millions of customers.
- Grow in an innovative, inclusive environment with training and mentorship.
2. Senior Manager, SME Credit Approvals
Job Type: Full Time
Department: Credit Risk Management
Reports to: Head, Retail Credit Approvals
Qualification: Bachelor’s degree in Business Management, Commerce, Accounting, Economics, or Finance; MBA/Master’s degree an advantage
Experience: 6 years’ banking experience, with 3 years in Credit Analysis/Risk Management
Location: Nairobi, Kenya
Job Field: Finance / Accounting / Audit
Deadline: September 8, 2025
Role Overview
The Senior Manager, SME Credit Approvals manages a robust credit framework for NCBA Bank’s SME lending, making decisions within delegated authority and minimizing losses through prudent practices. This NCBA Bank Jobs role involves leading a team, ensuring portfolio quality, and enhancing customer experience through efficient credit processes.
Key Responsibilities
- Evaluate SME credit proposals, ensuring compliance with NCBA Bank’s Credit Policy and CBK guidelines.
- Manage a quality SME loan portfolio, monitoring Early Warning Signs and provisions.
- Provide leadership, coaching, and performance management to assistant managers/officers.
- Review policies, templates, and scoring models for consistency with NCBA Bank standards.
- Deliver timely MIS on excesses and arrears to proactively manage exposures.
- Enhance customer satisfaction through adherence to SLAs and high CSI/NPS scores.
- Identify revenue opportunities through deal structuring and cross-selling.
Key Outputs/Deliverables
- High-quality SME loan portfolio with minimal losses.
- Compliant credit decisions within delegated limits.
- Improved customer satisfaction metrics (CSI/NPS).
- Effective team leadership and employee engagement.
- Timely, accurate MIS for portfolio management.
Qualifications and Skills
- Bachelor’s degree in Business Management, Commerce, Accounting, Economics, or Finance.
- CPA or ACCA qualification; Credit Management/Analysis certifications an advantage.
- 6 years’ banking experience, with 3 years in Credit Analysis/Risk Management.
- Knowledge of banking functions (Corporate, SME, Treasury, etc.).
- Strong financial acumen, leadership, and negotiation skills.
Why Join
- Lead SME credit initiatives at NCBA Bank, impacting regional financial growth.
- Contribute to NCBA Bank Jobs that drive prudent lending and customer satisfaction.
- Develop leadership skills in a high-performance, inclusive culture.
3. Structured Products Lead
Job Type: Full Time
Department: Global Markets
Reports to: Group Director, Global Markets
Qualification: Bachelor’s degree in Finance, Economics, or Business; Master’s/CFA/FRM/ACI an advantage
Experience: 10 years in financial markets, with 5 years in leadership roles
Location: Nairobi, Kenya
Job Field: Product Management
Deadline: September 8, 2025
Role Overview
The Structured Products Lead drives NCBA Bank’s Global Markets FX client franchise, overseeing sales strategies for institutional, corporate, and retail clients. This NCBA Bank Jobs role develops risk management solutions for FX, interest rates, and capital market products, ensuring compliance and maximizing profitability.
Key Responsibilities
- Develop and execute sales strategies to achieve revenue and market penetration goals.
- Structure FX, derivatives, and capital market products for clients.
- Lead and mentor sales/structuring teams, fostering a high-performance culture.
- Ensure compliance with banking laws, AML regulations, and NCBA Bank’s risk frameworks.
- Build strategic client relationships to drive revenue growth.
- Provide product support and training to Global Markets staff.
Key Outputs/Deliverables
- Revenue growth through effective sales strategies.
- Compliant, tailored financial products enhancing client portfolios.
- High-performing sales teams meeting NCBA Bank’s targets.
- Strong client relationships driving market share.
- Regulatory compliance in all trading activities.
Qualifications and Skills
- Bachelor’s degree in Finance, Economics, or Business; Master’s/CFA/FRM/ACI preferred.
- 10 years’ financial markets experience, with 5 years in leadership roles.
- Expertise in FX, derivatives, and structured products.
- Strong regulatory knowledge and client relationship skills.
- Proven leadership and strategic thinking abilities.
Why Join
- Shape NCBA Bank’s Global Markets strategy, impacting regional financial markets.
- Lead high-impact NCBA Bank Jobs driving innovation and profitability.
- Grow in a dynamic, client-focused environment with global exposure.
4. Senior Manager, Ecosystem Banking & Liabilities
Job Type: Full Time
Department: Retail Banking Division
Reports to: General Manager, Ecosystem Banking & Liabilities
Qualification: Bachelor’s degree in a business-related field; Master’s degree an advantage
Experience: 8+ years in agency/merchant business, ecosystem banking, or relationship management sales
Location: Nairobi, Kenya
Job Field: Banking
Deadline: September 8, 2025
Role Overview
The Senior Manager, Ecosystem Banking & Liabilities drives growth in NCBA Bank’s Commercial and SME liability book, focusing on CASA (Current and Savings Accounts) growth. This NCBA Bank Jobs role requires an entrepreneurial mindset, expertise in digital product solutioning, and leadership to execute market rollouts.
Key Responsibilities
- Formulate and implement ecosystem digital lending products to drive CASA growth.
- Identify and onboard business partners to enhance collections.
- Manage a quality digital lending portfolio within acceptable thresholds.
- Develop go-to-market plans and operational structures for scalability.
- Ensure compliance with NCBA Bank’s Credit Policy and governance standards.
- Lead and coach the Ecosystem Banking team to achieve performance targets.
- Conduct market research to build customer-centric products.
Key Outputs/Deliverables
- Significant CASA growth in Commercial and SME segments.
- Compliant, scalable ecosystem lending products.
- High-performing team achieving financial targets.
- Enhanced customer value through tailored solutions.
- Robust governance and risk management processes.
Qualifications and Skills
- Bachelor’s degree in a business-related field; Master’s degree preferred.
- 8+ years in agency/merchant business, ecosystem banking, or sales.
- Knowledge of SME digital products, KYC, and AML.
- Strong leadership, project management, and innovation skills.
- Entrepreneurial mindset and customer-centric approach.
Why Join
- Drive NCBA Bank’s ecosystem banking growth, impacting millions of customers.
- Lead innovative NCBA Bank Jobs in a high-performance culture.
- Gain regional exposure in a dynamic retail banking environment.
5. Specialist, IT Platform Support Operations
Job Type: Full Time
Department: Digital Business
Reports to: Senior Manager, IT Platform Support Operations
Qualification: Bachelor’s degree in Computer Science, IT, or related field; Master’s degree an advantage
Experience: 4 years, with 3 years in application/systems support
Location: Nairobi, Kenya
Job Field: ICT / Computer
Deadline: September 8, 2025
Role Overview
The Specialist, IT Platform Support Operations provides first-level support for service requests and incidents, ensuring NCBA Bank’s core platforms operate efficiently. This NCBA Bank Jobs role manages daily Close of Business (COB) activities, incident resolution, and system improvements to enhance customer service.
Key Responsibilities
- Provide first-level support for incidents, ensuring resolution within SLAs.
- Perform daily COB activities per documented procedures.
- Escalate problems to second/third-level support for timely resolution.
- Optimize system performance through capacity management.
- Support business and technical projects, from requirements to implementation.
- Enforce change management governance for system deployments.
Key Outputs/Deliverables
- Timely incident resolution enhancing platform availability.
- Reliable COB processes supporting NCBA Bank’s operations.
- Optimized system performance and capacity.
- Effective project support driving digital initiatives.
- Compliant change management processes.
Qualifications and Skills
- Bachelor’s degree in Computer Science, IT, or related field; Master’s degree preferred.
- 4 years’ experience, with 3 years in application/systems support.
- Certifications in COBIT, ITIL, PMP, or PRINCE2 preferred.
- Knowledge of tools (Jenkins, ELK Stack, PostMan) and databases (Oracle, MySQL).
- Experience with core banking systems (e.g., T24, Flexcube) an advantage.
- Strong technical and problem-solving skills.
Why Join
- Support NCBA Bank’s digital transformation through robust platform operations.
- Contribute to NCBA Bank Jobs enhancing customer service reliability.
- Grow in a tech-driven environment with continuous learning opportunities.
6. Head of Research
Job Type: Full Time
Department: Investment Bank
Reports to: Managing Director
Qualification: Bachelor’s degree in Finance, Economics, or related field
Experience: Proven experience in financial modeling and research
Location: Nairobi, Kenya
Job Field: Investment Banking
Deadline: September 8, 2025
Role Overview
The Head of Research leads NCBA Bank’s Investment Bank research strategy, delivering high-quality research products and insights to support client portfolios and banking operations. This NCBA Bank Jobs role involves managing a research team, fostering client relationships, and ensuring market-relevant outputs.
Key Responsibilities
- Develop and implement research strategies for NCBA Bank’s Investment Bank.
- Produce commercially viable research for dissemination across platforms.
- Identify investment opportunities tailored to client needs.
- Collaborate with advisory teams to support client pitches and transactions.
- Build relationships with institutional clients and company management teams.
- Mentor and upskill the research team to enhance analytical capabilities.
Key Outputs/Deliverables
- High-quality, market-relevant research products.
- Tailored investment opportunities enhancing client portfolios.
- Strong client and stakeholder relationships.
- Skilled, high-performing research team.
- Compliant research outputs meeting NCBA Bank’s standards.
Qualifications and Skills
- Bachelor’s degree in Finance, Economics, or related field.
- Practical experience in financial modeling and report writing.
- Strong quantitative, analytical, and problem-solving skills.
- Excellent interpersonal and public relations skills.
- Ability to work in a fast-paced, client-focused environment.
Why Join
- Lead research initiatives shaping NCBA Bank’s investment banking strategy.
- Contribute to NCBA Bank Jobs driving client success and market insights.
- Develop leadership skills in a dynamic, inclusive environment.
7. Regulatory Compliance Officer
Job Type: Full Time
Department: Enterprise Risk Department
Reports to: Regulatory Compliance Manager
Qualification: Bachelor’s degree in Business, Mathematics, or Law
Experience: Minimum 3 years of relevant professional experience
Location: Nairobi, Kenya
Job Field: Law / Legal
Deadline: September 8, 2025
Role Overview
The Regulatory Compliance Officer manages NCBA Bank’s legislative and regulatory compliance frameworks, identifying, assessing, and reporting compliance risks. This NCBA Bank Jobs role ensures adherence to policies, procedures, and controls, supporting the bank’s commitment to regulatory excellence.
Key Responsibilities
- Implement compliance risk frameworks per NCBA Bank’s standards.
- Identify, assess, and report legislative/compliance risks.
- Ensure adherence to banking laws, AML regulations, and internal policies.
- Collaborate with stakeholders to address compliance queries.
- Provide regular compliance reports for decision-making.
- Support training and capacity building for compliance awareness.
Key Outputs/Deliverables
- Robust compliance frameworks reducing regulatory risks.
- Timely, accurate compliance reports.
- Effective stakeholder engagement ensuring adherence.
- Enhanced compliance awareness across NCBA Bank.
- Compliant operations meeting internal and external standards.
Qualifications and Skills
- Bachelor’s degree in Business, Mathematics, or Law.
- 3 years’ experience in compliance or related roles.
- Proficiency in MS Office (Word, Excel, Access, PowerPoint).
- Strong analytical and communication skills.
- Knowledge of banking regulations and compliance standards.
Why Join
- Strengthen NCBA Bank’s regulatory framework, ensuring trust and compliance.
- Contribute to NCBA Bank Jobs upholding integrity and accountability.
- Grow in a supportive, regulation-focused environment.
8. Operational Risk Management Head
Job Type: Full Time
Department: Enterprise Risk Department
Reports to: Not specified in provided details
Qualification: Bachelor’s degree in a relevant field
Experience: Not specified; assumed 6+ years in risk management
Location: Nairobi, Kenya
Job Field: Risk Management
Deadline: September 8, 2025
Role Overview
The Operational Risk Management Head oversees NCBA Bank’s operational risk framework, identifying, assessing, and mitigating risks to ensure business continuity. This NCBA Bank Jobs role involves strategic planning, stakeholder collaboration, and leadership to maintain robust risk management practices.
Key Responsibilities
- Develop and implement operational risk management strategies for NCBA Bank.
- Identify and assess operational risks across business units.
- Ensure compliance with CBK Prudential Guidelines and NCBA Bank’s policies.
- Provide risk reports and escalate issues to senior management.
- Lead and mentor risk management teams to achieve objectives.
- Collaborate with business units to mitigate operational risks.
Key Outputs/Deliverables
- Effective operational risk frameworks minimizing disruptions.
- Comprehensive risk reports supporting strategic decisions.
- Compliant risk management practices.
- High-performing risk management team.
- Strong stakeholder collaboration enhancing NCBA Bank’s resilience.
Qualifications and Skills
- Bachelor’s degree in a relevant field; Master’s degree preferred.
- 6+ years’ experience in operational risk management (assumed based on seniority).
- Strong knowledge of banking operations and CBK guidelines.
- Leadership, analytical, and strategic planning skills.
- Excellent communication and stakeholder management abilities.
Why Join
- Lead NCBA Bank’s operational risk strategy, ensuring business stability.
- Contribute to NCBA Bank Jobs driving resilience and compliance.
- Develop leadership skills in a dynamic, risk-focused environment.
Why Join NCBA Bank?
NCBA Bank Jobs offer professionals the opportunity to work with a leading financial institution driving innovation and financial inclusion across East and West Africa. The RPA Developer advances digital transformation, while the Senior Manager, SME Credit Approvals ensures prudent lending. The Structured Products Lead shapes global markets strategies, and the Senior Manager, Ecosystem Banking & Liabilities drives CASA growth. The Specialist, IT Platform Support Operations ensures system reliability, while the Head of Research delivers market insights. The Regulatory Compliance Officer and Operational Risk Management Head uphold NCBA Bank’s integrity and resilience. Employees benefit from a collaborative, inclusive culture, continuous learning, and regional exposure, supported by initiatives like the Go Getter Internship Program and partnerships like YEN Golf.
About NCBA Bank
Headquartered at NCBA Bank, Mara Rd. Upper-hill, P.O. Box 44599-00100, Nairobi, Kenya, NCBA Bank combines NIC’s retail banking expertise with CBA’s digital innovation. Operating across six countries, NCBA serves individuals, SMEs, and corporations through 99 branches (as of December 2024) and digital platforms like LOOP DFS. NCBA Jobs support the bank’s mission to deliver scalable banking, investment solutions, and customer-centric services, recognized by awards like Best Bank in Customer Experience at the Africa Bank 4.0 Awards.
Commitment to Innovation and Sustainability
NCBA Bank leads in digital transformation and sustainability, with initiatives like NCBA Leasing and ecosystem banking solutions. The RPA Developer and IT Specialist roles drive technological efficiency, while the Structured Products Lead and Ecosystem Banking roles enhance market competitiveness. Compliance and Risk Management roles ensure regulatory adherence, supporting NCBA Bank’s trusted reputation.
Impact on Global Financial Services
NCBA Bank’s operations impact over 60 million customers across 24 countries, competing with regional giants like KCB Group and Equity Bank. NCBA Bank Jobs contribute to financial inclusion, economic growth, and digital innovation, positioning the bank as a leader in East Africa’s financial sector.
Innovative Culture
NCBA fosters a culture of innovation, inclusivity, and collaboration, aligned with its values: Driven, Open, Responsive, and Trusted. Employees benefit from mentorship, training, and a supportive environment, making NCBA Bank Jobs ideal for professionals seeking growth and impact.
Tips for a Successful Application
To stand out for these NCBA Bank Jobs, candidates should consider the following:
- Tailor Your Application: Highlight relevant experience (e.g., RPA tools for RPA Developer, credit analysis for SME Credit Approvals, financial modeling for Head of Research). Reference NCBA Bank’s values and mission.
- Demonstrate Expertise: Showcase technical skills (e.g., UiPath, SQL, FX structuring) and alignment with NCBA Bank’s innovation goals.
- Ensure Professionalism: Submit error-free PDFs, including a Cover Letter, CV, and certified documents, specifying the role applied for.
- Meet Deadlines: Apply by September 8, 2025 (or September 9 for RPA Developer) via the official link.
- Prepare Documentation: Include a Kenya Revenue Authority Tax Compliance Certificate and Certificate of Good Conduct.
- Follow Instructions: Use the official application link to avoid processing issues.
Application Process
- Prepare Materials: Submit a Cover Letter, CV, and certified documents in PDF format, specifying the role (e.g., “Application: RPA Developer”).
- Submit Application: Apply via the official link by the respective deadlines.
- Monitor Communication: Check email for updates from NCBA’s Talent Acquisition team.
- Fraud Prevention: Verify communications through official channels; report suspicious activity.
- Required Documents: Provide a Tax Compliance Certificate, Certificate of Good Conduct, and academic certificates.
Application Link: Apply now at https://ke.ncbagroup.com/job-openings/ by September 8, 2025 (or September 9, 2025, for RPA Developer).
Sources:
- Job details: Provided NCBA Group job descriptions, August/September 2025.
- Additional details: ke.ncbagroup.com, accessed September 3, 2025; ncbagroup.com, accessed September 3, 2025.
Note: As of September 3, 2025, at 6:33 PM EAT, candidates must apply via https://ke.ncbagroup.com/job-openings/ by the specified deadlines to join NCBA Bank’s mission to inspire greatness through innovative, customer-centric financial services.
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