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Property Agent – Fantom Capital Limited | KES 20K-30K Monthly

Essential Job Details

  • Position Title: Property Agent
  • Location: Nairobi, Kenya
  • Employment Type: Full-Time (Onsite)
  • Number of Vacancies: Not specified
  • Salary: KES 20,000 – KES 30,000 Monthly (Estimated based on market research from reputable sources: PayScale and Glassdoor for property agents with 1 year experience in Nairobi’s real estate sector)
  • Category/Department: Real Estate
  • Reporting To: Property Manager
  • Application Deadline: Not specified (apply as soon as possible)
  • Additional Requirement: Must have motorcycle riding experience and a valid license

Introduction

A rewarding property agent opportunity is now available at Fantom Capital Limited in Nairobi, Kenya, for a proactive and customer-focused professional eager to facilitate the daily operations of residential and commercial properties. This role focuses on ensuring properties are well-maintained, fully occupied, and rents are collected efficiently, while marketing vacant units and managing tenant relationships.

Designed for individuals with a Diploma and at least 1 year of experience, this property agent position provides a platform to drive occupancy, handle maintenance, and contribute to financial management in the vibrant real estate sector. By joining Fantom Capital Limited, you’ll play a key role in supporting property owners through comprehensive management services, advancing your career in a dynamic, growth-oriented environment.

About Fantom Capital Limited

Fantom Capital Limited is a dynamic real estate firm specializing in the management of residential and commercial properties, committed to delivering exceptional value to owners and tenants alike. Operating in Nairobi, the company excels in tenant sourcing, maintenance coordination, and financial oversight, ensuring properties remain productive assets.

With a focus on efficiency, compliance, and client satisfaction, Fantom Capital Limited fosters a professional culture that values innovation, integrity, and teamwork. The firm supports Kenya’s growing real estate market by providing reliable services that maximize occupancy and revenue, making it an ideal workplace for a property agent to thrive in a supportive team dedicated to property excellence.

Key Responsibilities

Tenant Management

  • Market vacant properties through listings, open houses, and networking to attract potential tenants in the property agent role.
  • Screen potential tenants by conducting background checks, credit verifications, and reference calls to ensure reliable occupants.
  • Prepare and manage lease agreements, including drafting, reviewing, and executing contracts with legal compliance.
  • Respond promptly to tenant inquiries, concerns, and maintenance requests to maintain high satisfaction levels.
  • Enforce lease terms, handling violations, late payments, and disputes through mediation or legal processes when necessary.
  • Manage evictions if required, coordinating with legal authorities and ensuring minimal disruption to property operations.
  • Conduct move-in and move-out inspections to document property condition and assess damages.
  • Organize tenant orientations to explain rules, amenities, and procedures.
  • Track lease renewals and negotiate terms to retain quality tenants.
  • Build a database of prospective tenants for quick filling of vacancies.
  • Collaborate with marketing teams to create promotional materials for properties.
  • Monitor tenant satisfaction through surveys and feedback sessions.
  • Handle security deposit processing and refunds upon move-out.
  • Ensure compliance with fair housing laws in all tenant interactions.
  • Support emergency tenant issues, such as lockouts or urgent repairs.
  • Document all tenant communications for record-keeping and dispute resolution.
  • Facilitate rent collection reminders and escalation processes.
  • Train new staff on tenant management best practices.
  • Analyze tenant turnover trends to recommend retention strategies.
  • Coordinate with property owners on tenant selection decisions.

Property Maintenance

  • Schedule and oversee regular maintenance, such as plumbing, electrical, and HVAC services, to keep properties in optimal condition.
  • Handle emergency repairs, responding quickly to tenant reports of issues like leaks or breakdowns.
  • Conduct periodic property inspections to identify potential problems and ensure safety standards are met.
  • Coordinate with vendors, contractors, and service providers to secure quotes and supervise work.
  • Maintain a vendor list with reliable partners for various services.
  • Track maintenance budgets to control costs and ensure value for money.
  • Document all maintenance activities, including work orders and completion reports.
  • Ensure compliance with health, safety, and building codes during repairs.
  • Prioritize maintenance requests based on urgency and impact.
  • Follow up with tenants post-maintenance to confirm satisfaction.
  • Negotiate service contracts for ongoing maintenance needs.
  • Monitor property condition through regular walkthroughs.
  • Implement preventive maintenance schedules to avoid major issues.
  • Liaise with local authorities for required inspections or permits.
  • Manage inventory of maintenance supplies and tools.
  • Train on-site staff or tenants on basic property care.
  • Analyze maintenance costs to identify savings opportunities.
  • Coordinate seasonal preparations, like winterizing or summer AC checks.
  • Ensure eco-friendly practices in maintenance activities.
  • Report on property condition to owners quarterly.

Financial Management

  • Prepare and manage property budgets, forecasting expenses and revenues for optimal financial health.
  • Collect rent, security deposits, and other payments, following up on delinquencies promptly.
  • Maintain accurate records of income, expenses, and financial transactions.
  • Provide detailed financial reports to property owners on occupancy, revenue, and performance metrics.
  • Reconcile bank statements and financial accounts monthly.
  • Track utility bills and allocate costs appropriately.
  • Prepare tax-related documents and liaise with accountants.
  • Analyze financial data to identify trends and recommend improvements.
  • Manage insurance claims for property damages.
  • Forecast cash flow to ensure liquidity for maintenance.
  • Implement cost-control measures without compromising quality.
  • Generate invoices for additional services like repairs.
  • Monitor market rental rates to adjust pricing competitively.
  • Support audits by providing financial documentation.
  • Collaborate with finance teams for accurate reporting.
  • Track capital expenditures for property upgrades.
  • Ensure compliance with financial regulations.
  • Prepare annual financial summaries for owners.
  • Identify opportunities for revenue enhancement.
  • Maintain financial software for accurate tracking.
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Administrative Duties

  • Maintain organized files for leases, tenants, maintenance, and financial records using digital systems.
  • Utilize property management software and tools to streamline tasks and reporting.
  • Prepare comprehensive reports for ownership on occupancy rates, revenue, and property performance.
  • Recruit new landlords and properties to expand the portfolio.
  • Handle administrative correspondence, including emails and calls from stakeholders.
  • Schedule meetings, inspections, and vendor visits efficiently.
  • Manage office supplies and administrative resources.
  • Coordinate with legal teams for contract reviews.
  • Update property databases with current information.
  • Prepare marketing materials for property listings.
  • Organize files for easy access during audits.
  • Track administrative expenses and budgets.
  • Support team with general admin tasks.
  • Ensure data backup and security.
  • Facilitate virtual tours or showings.
  • Maintain calendar for property events.
  • Process administrative forms and applications.
  • Collaborate with IT for software support.
  • Archive old records per retention policies.
  • Perform any other duties as assigned.

Qualifications and Skills

  • Education: Diploma in a relevant field, such as Real Estate Management or Business Administration; a Bachelor’s degree is an added advantage.
  • Experience: 1 year in property management, real estate, or related roles.
  • License: Motorcycle riding experience and a valid license mandatory for site visits and mobility.
  • Tenant Management Skills: Ability to market properties, screen tenants, and manage leases effectively.
  • Maintenance Coordination: Skills in scheduling repairs and working with vendors.
  • Financial Acumen: Knowledge of budgeting, rent collection, and financial reporting.
  • Administrative Proficiency: Experience with property management software and record-keeping.
  • Business Development: Ability to recruit new landlords and expand property portfolios.
  • Communication Skills: Strong verbal and written skills for tenant and owner interactions.
  • Problem-Solving: Capacity to handle disputes, maintenance issues, and financial challenges.
  • Organizational Skills: Ability to manage multiple properties and tasks efficiently.
  • Attention to Detail: Precision in documentation and compliance.
  • Customer Service: Focus on tenant satisfaction and retention.
  • Legal Knowledge: Familiarity with Kenyan real estate laws and lease agreements.
  • Technical Skills: Proficiency in MS Office and property software.
  • Mobility: Comfort with motorcycle travel for property inspections.
  • Preferred Skills: Experience in residential and commercial property management.
  • Analytical Skills: Ability to analyze occupancy and financial trends.
  • Teamwork: Collaboration with maintenance and finance teams.
  • Adaptability: Flexibility to handle varying workloads.
  • Ethical Standards: Commitment to fair housing practices.
  • Sales Skills: Ability to market properties effectively.
  • Time Management: Prioritizing tasks in a fast-paced environment.
  • Cultural Awareness: Sensitivity to diverse tenant backgrounds.
  • Negotiation Skills: Handling lease terms and vendor contracts.

Company Culture and Values

Fantom Capital Limited fosters a professional and client-focused work environment where integrity, efficiency, and innovation drive real estate success. Committed to maximizing property value through comprehensive management, the company values collaboration, accountability, and adaptability, empowering employees to deliver exceptional service to owners and tenants. With a emphasis on compliance and growth, Fantom Capital promotes a culture of teamwork and continuous improvement, ensuring every property agent contributes to portfolio expansion and operational excellence. The firm supports work-life balance and professional development, making it an ideal workplace for motivated professionals in Nairobi’s real estate sector.

How to Apply

Apply now for the Property Agent position. Submit your application by emailing the following to hr@fantomgrp.com:

  • A detailed CV highlighting your education, experience, and relevant skills.
  • A cover letter explaining your interest in the property agent role and how your qualifications align with Fantom Capital Limited’s mission.
    Use the position title Property Agent as the subject of the email. Only shortlisted candidates will be contacted. Fantom Capital Limited is an equal opportunity employer, encouraging applications from all qualified individuals, including those from underrepresented groups. Never pay for any CBT, test, or assessment as part of the recruitment process. When in doubt, contact the company directly.

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property agent, Nairobi jobs, real estate jobs Kenya, property management 2025, tenant management careers


Extended Content for Depth and Context

The property agent role at Fantom Capital Limited is a multifaceted position essential for the successful management of residential and commercial properties in Nairobi’s competitive real estate market. As a property agent, you’ll facilitate daily operations, from marketing vacancies to collecting rents, ensuring properties remain fully occupied and well-maintained. This role is ideal for Diploma holders with 1 year of experience and motorcycle riding skills, offering hands-on involvement in tenant management, maintenance coordination, and financial oversight while contributing to portfolio growth through landlord recruitment.

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Why Choose This Property Agent Role?

The property agent position at Fantom Capital Limited offers a chance to join a dynamic real estate firm, gaining comprehensive experience in property operations and business development. You’ll build skills in tenant relations, financial management, and market analysis, with opportunities for commissions on new properties. This property agent role provides professional growth, mobile fieldwork, and a platform to impact Nairobi’s real estate landscape while supporting client success.

The Role in Real Estate Industry

In the real estate sector, the property agent ensures properties are productive assets by managing tenants, maintenance, and finances. At Fantom Capital Limited, you’ll market units, screen tenants, and oversee repairs to maximize occupancy and revenue. The property agent role combines sales, administration, and coordination to drive property performance in residential and commercial segments.

Tenant Management in Detail

Tenant management is a core focus for the property agent, involving proactive strategies to fill vacancies and retain occupants. Key tasks include:

  • Marketing properties through online listings, social media, and networking events to attract qualified tenants.
  • Screening applicants with thorough background, credit, and reference checks to select reliable renters.
  • Preparing lease agreements, ensuring they comply with Kenyan laws and include clear terms.
  • Responding to inquiries within 24 hours to maintain high response rates and tenant interest.
  • Enforcing lease terms by addressing violations, such as late payments or unauthorized modifications.
  • Handling disputes through mediation, legal notices, or eviction processes if needed.
  • Conducting detailed move-in inspections with photos and checklists to document condition.
  • Organizing tenant orientations to explain rules, payment methods, and amenities.
  • Tracking lease renewals and negotiating competitive terms to reduce turnover.
  • Building a tenant database for quick matching with available properties.
  • Collaborating with marketing teams to create compelling property brochures.
  • Monitoring tenant satisfaction via regular check-ins and surveys.
  • Processing security deposits securely and refunding upon move-out after inspections.
  • Ensuring compliance with fair housing laws to promote diversity and equality.
  • Supporting emergency tenant needs, like after-hours lockouts or urgent repairs.
  • Documenting all interactions in a CRM system for record-keeping.
  • Facilitating rent collection through digital platforms or bank transfers.
  • Training junior staff on tenant management protocols.
  • Analyzing turnover reasons to develop retention strategies.
  • Coordinating with owners on final tenant approvals.
    This comprehensive approach ensures high occupancy and tenant satisfaction.

Property Maintenance Coordination

Coordinating maintenance is crucial for the property agent to keep properties in top condition. Responsibilities include:

  • Scheduling routine services like plumbing, electrical, and landscaping to prevent issues.
  • Responding to emergency repairs, such as burst pipes or electrical faults, within hours.
  • Conducting quarterly inspections to identify wear and tear or safety hazards.
  • Coordinating with vendors by obtaining quotes, supervising work, and verifying quality.
  • Maintaining a vetted vendor list for reliable, cost-effective services.
  • Tracking maintenance budgets to avoid overruns and ensure value.
  • Documenting work orders with before-and-after photos and reports.
  • Ensuring all repairs comply with building codes and safety standards.
  • Prioritizing requests based on urgency, impact on tenants, and cost.
  • Following up with tenants to confirm satisfaction after services.
  • Negotiating long-term contracts for recurring maintenance needs.
  • Monitoring property exteriors and common areas for upkeep.
  • Implementing preventive plans, like annual HVAC servicing.
  • Liaising with local authorities for inspections or permits.
  • Managing supply inventory for minor repairs.
  • Training on-site staff on basic maintenance tasks.
  • Analyzing maintenance costs for efficiency improvements.
  • Coordinating seasonal work, such as gutter cleaning or pest control.
  • Promoting eco-friendly maintenance practices.
  • Reporting on property condition to owners regularly.
    This proactive maintenance minimizes downtime and enhances property value.

Financial Management Responsibilities

Financial management is key for the property agent to ensure profitability. Tasks include:

  • Preparing annual budgets for properties, forecasting revenues and expenses.
  • Collecting rents and deposits through various methods, following up on delays.
  • Maintaining detailed records of all financial transactions in software.
  • Providing monthly reports to owners on occupancy, income, and expenses.
  • Reconciling bank statements to verify accuracy.
  • Tracking utility bills and allocating costs to tenants.
  • Preparing documents for tax filings and working with accountants.
  • Analyzing financial data for trends and forecasting.
  • Managing insurance claims for damages or losses.
  • Forecasting cash flow for upcoming maintenance or vacancies.
  • Implementing cost-control measures like energy-efficient upgrades.
  • Generating invoices for additional services.
  • Monitoring market rents to adjust pricing competitively.
  • Supporting financial audits with complete documentation.
  • Collaborating with finance teams for integrated reporting.
  • Tracking capital expenditures for improvements.
  • Ensuring compliance with financial regulations.
  • Preparing year-end financial summaries.
  • Identifying revenue opportunities like upselling amenities.
  • Maintaining financial software for real-time tracking.
    This financial oversight maximizes returns for owners.

Administrative Duties and Business Growth

Administrative duties support the property agent‘s efficiency. Responsibilities include:

  • Maintaining organized digital and physical files for leases and records.
  • Utilizing property management software like Yardi or AppFolio for tasks.
  • Preparing performance reports on occupancy and revenue.
  • Recruiting new landlords and properties to grow the portfolio.
  • Handling correspondence with tenants and owners professionally.
  • Scheduling all property-related activities in calendars.
  • Managing administrative supplies and budgets.
  • Coordinating with legal for contract reviews.
  • Updating property databases with current data.
  • Creating marketing materials for listings.
  • Organizing files for audit readiness.
  • Tracking admin expenses for control.
  • Supporting team with general tasks.
  • Ensuring data backups and security.
  • Facilitating property showings or virtual tours.
  • Maintaining event calendars for property activities.
  • Processing applications and forms.
  • Collaborating with IT for software support.
  • Archiving records per policies.
  • Performing other duties to support operations.
    These duties ensure smooth property management.
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Recruitment of New Landlords and Properties

Business growth through recruiting landlords is key for the property agent. Tasks include:

  • Networking with potential owners at events and online.
  • Presenting services to highlight benefits.
  • Assessing properties for management suitability.
  • Negotiating management agreements.
  • Onboarding new properties into the portfolio.
  • Marketing to attract landlords.
  • Tracking recruitment metrics.
  • Building partnerships for referrals.
  • Following up on leads.
  • Expanding the portfolio strategically.
    This drives company growth.

Motorcycle Riding Experience and License

Motorcycle riding experience and a valid license are mandatory for the property agent to facilitate site visits. This includes:

  • Safe navigation of Nairobi traffic.
  • Efficient travel to multiple properties.
  • Carrying documents or samples.
  • Compliance with road rules.
    This mobility enhances effectiveness.

Educational Background

A Diploma in a relevant field provides the property agent with foundational knowledge. A Bachelor’s degree adds advantage for advanced roles. This education supports:

  • Real estate principles.
  • Administrative skills.
  • Financial basics.
  • Legal awareness.
    This prepares the property agent for success.

Communication and Negotiation Skills

Strong communication and negotiation skills are essential for the property agent. Responsibilities include:

  • Discussing lease terms with tenants.
  • Negotiating rents and contracts.
  • Handling disputes amicably.
  • Presenting reports to owners.
    This builds effective relationships.

Organizational and Administrative Skills

High organizational skills enable the property agent to manage tasks. Key aspects include:

  • Filing documents systematically.
  • Scheduling inspections.
  • Tracking payments.
  • Using software efficiently.
    This ensures smooth operations.

Problem-Solving and Customer Service

A problem-solving mindset helps the property agent address issues. Tasks include:

  • Resolving tenant complaints.
  • Coordinating repairs.
  • Managing financial discrepancies.
  • Supporting owners proactively.
    This maintains property performance.

Adaptability in Real Estate Environment

Adaptability is crucial for the property agent in a changing market. This includes:

  • Adjusting to new regulations.
  • Handling seasonal demands.
  • Embracing technology.
  • Managing multiple properties.
    This ensures resilience.

A Day in the Life

A typical day as a property agent starts with reviewing tenant inquiries and scheduling viewings. You’ll ride the motorbike to inspect properties, meet potential tenants, and collect rents. Coordinating maintenance, updating records, and reporting to owners follow, ending with market analysis for growth. This varied routine drives real estate success.

Why Nairobi Is Ideal

Nairobi’s booming real estate market makes it perfect for the property agent role. With high demand for residential and commercial spaces, the city offers:

  • Diverse properties to manage.
  • Growth opportunities in urban areas.
  • Efficient motorbike mobility.
  • Networking hubs for landlords.
    This positions the property agent for impact.

Preparing for Success

To excel as a property agent, focus on:

  • Gaining motorcycle license and riding experience.
  • Mastering property software.
  • Building tenant management skills.
  • Staying updated on laws.
  • Networking for landlords.
    This ensures success.

The Broader Impact

As a property agent, you’ll enhance property value, support tenants, and grow Fantom Capital’s portfolio. Your work contributes to:

  • Economic stability through occupancy.
  • Community development.
  • Business expansion.
    This drives real estate growth.

Career Growth Opportunities

The property agent role leads to Property Manager or Broker positions. Opportunities include:

  • Advancing in management.
  • Specializing in commercial properties.
  • Gaining certifications.
    This builds a real estate career.

Importance of Role in Real Estate Sector

The property agent ensures property productivity. By managing tenants and maintenance, you:

  • Maximize occupancy.
  • Minimize costs.
  • Enhance value.
    This is vital for the sector.

Technical Proficiency

Proficiency in property software and MS Office enhances the property agent’s efficiency. Skills include:

  • Data entry for records.
  • Report generation.
  • Email management.
    This streamlines tasks.

Ethical Practices

Ethical practices guide the property agent, ensuring:

  • Fair tenant treatment.
  • Transparent finances.
  • Compliance with laws.
    This builds trust.

Collaboration

The property agent collaborates with teams for success, fostering integrated property management.

Final Thoughts

The property agent role at Fantom Capital Limited is an entry to real estate, combining management and growth. Apply to contribute to Nairobi’s property landscape.



Salary Estimate: KES 20,000–30,000 monthly, estimated based on market research from reputable sources PayScale (average KSh 270,000 annually or ~KES 22,500 monthly for real estate agents) and Glassdoor (average KES 30,447–1,672,500 annually or ~KES 2,537–139,375 monthly, adjusted for 1 year experience to KES 20,000–30,000 monthly), reflecting the role’s responsibilities in Nairobi’s real estate sector.


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