- Position Titles (with Locations):
- Site Coordinator Consultant – Kilifi
- Site Coordinator Consultant – Uasin Gishu
- Site Coordinator Consultant – Garissa
- Site Coordinator Consultant – Homa Bay
- Site Coordinator Consultant – Nyeri
- Site Coordinator Consultant – Kiambu
- Site Coordinator Consultant – Nairobi
- Telephone Hotline Operator Consultant – Nyeri
- Telephone Hotline Operator Consultant – Uasin Gishu
- Telephone Hotline Operator Consultant – Kiambu
- Telephone Hotline Operator Consultant – Garissa
- Location: Kilifi, Uasin Gishu, Garissa, Homa Bay, Nyeri, Kiambu, Nairobi (Resident in assigned county required)
- Employment Type: Consultant (Contract)
- Number of Vacancies: 11
- Salary Range: Competitive daily rates (NGO consultant scale; commensurate with experience)
- Project: Nia HealthLink – Menstrual health, reproductive health education, and care-seeking for adolescent girls
- Application Deadline: December 29, 2025
Introduction
ZanaAfrica Foundation, a leading Kenyan NGO dedicated to supporting adolescent girls through reproductive health education and sanitary pads, is recruiting 11 consultants for the Nia HealthLink Project. Roles include 7 Site Coordinators (one per county: Kilifi, Uasin Gishu, Garissa, Homa Bay, Nyeri, Kiambu, Nairobi) and 4 Telephone Hotline Operators (Nyeri, Uasin Gishu, Kiambu, Garissa). These county-based positions drive field implementation, stakeholder engagement, data quality, and hotline support for menstrual health SBCC, research, and referrals. Ideal for public health professionals with 3–5 years experience and local residency, these opportunities offer meaningful impact in girls’ health at ZanaAfrica.
About ZanaAfrica
ZanaAfrica Foundation envisions a world where menstrual health is a human right and girls in East Africa live healthy, safe, educated lives. Through the Nia Project and partnerships like HealthLink with Population Council, ZanaAfrica delivers pads, education, and digital tools (chatbot/hotline) to reduce stigma and improve care-seeking. Operating in multiple counties, ZanaAfrica reaches thousands of girls annually, advocating for policy change.
Job Openings at ZANA AFRICA – NIA HEALTHLINK PROJECT
Site Coordinator Consultants (7 Positions – One per County)
- Job Type: Consultant
- Qualification: Diploma in Public Health/Social Sciences (Degree advantage)
- Experience: 3–5 years in Public Health
- Location: Kilifi / Uasin Gishu / Garissa / Homa Bay / Nyeri / Kiambu / Nairobi (Must reside in assigned county)
- Job Field: Consultancy / Project Management
Role Overview
County-based Site Coordinators oversee Nia HealthLink implementation, coordinating research, SBCC, and stakeholder activities for menstrual health impact.
Key Responsibilities
- Coordinate daily study activities across sites (interviews, FGDs, referrals, dialogues).
- Liaise with health facilities, schools, and CBOs for smooth execution.
- Support CHV/enumerator recruitment, onboarding, supervision.
- Manage field logistics (scheduling, transport, materials).
- Serve as county focal point with Health/Education/Gender departments.
- Support ethical data collection, quality assurance, verification.
- Facilitate SBCC material testing and community feedback.
- Prepare weekly updates and contribute to reports.
Key Outputs/Deliverables
- Timely county activities and logistics for ZanaAfrica.
- Quality data and stakeholder reports.
- SBCC feedback and integration opportunities.
Qualifications and Skills
- Diploma in Public Health/Social Sciences (Degree advantage).
- 3–5 years Public Health programming.
- County Health Department experience; CHV supervision advantage.
- Fluent English, Kiswahili, local language.
- Microsoft Suite proficiency.
- Negotiation, diplomacy, proactive planning.
- Lean organization experience; county residency.
Application
Apply for Site Coordinator Consultant
Telephone Hotline Operator Consultants (4 Positions – Nyeri, Uasin Gishu, Kiambu, Garissa)
- Job Type: Consultant
- Qualification: KCSE
- Experience: Public/Community Health or Social Work background
- Location: Nyeri / Uasin Gishu / Kiambu / Garissa (Must reside in assigned county)
- Job Field: Consultancy / Customer Care
Role Overview
Hotline Operators provide confidential, rights-based support on menstrual/reproductive health via telephone shifts.
Key Responsibilities
- Respond promptly/professionally during 8-hour shifts.
- Offer calm, non-judgmental, confidential support.
- Deliver accurate information using approved scripts.
- Assess needs and make safe referrals.
- Record interactions accurately; escalate complex queries.
- Submit weekly summaries/reports.
- Participate in training/debriefs.
Key Outputs/Deliverables
- Call records and weekly summaries for ZanaAfrica.
- Safe referrals and escalated cases.
Qualifications and Skills
- KCSE.
- Public/community health or social work experience.
- Certificate of Good Conduct; child protection clearance.
- Excellent communication; handle stigmatized topics.
- Strong note-taking/reporting.
- Fluent English, Kiswahili, local language.
- Adolescent health familiarity.
- Strong mobile network; electricity access; county residency.
Application
Apply for Telephone Hotline Operator Consultant
Company Culture and Values at ZanaAfrica
ZanaAfrica fosters rights-based, girl-centered impact.
- Confidentiality and non-judgment
- Community engagement
- Innovation in health education
- Learning through training
- Collaboration with partners
How to Apply to ZanaAfrica
Apply now for ZanaAfrica Nia HealthLink consultants.
Complete Application Forms Above by December 29, 2025.
Indicate county and role.
ZanaAfrica is an equal opportunity employer.
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Tags
ZanaAfrica Jobs, Site Coordinator Consultant Kilifi Uasin Gishu Garissa Homa Bay Nyeri Kiambu Nairobi, Telephone Hotline Operator Nyeri Uasin Gishu Kiambu Garissa, Nia HealthLink Project, Menstrual Health Kenya, ZanaAfrica Recruitment 2025
Expert Tips for Success in ZanaAfrica Nia HealthLink Vacancies: A Shortlister’s Perspective
As a recruiter shortlisting for ZanaAfrica’s 11 consultant roles, I reject 70% for lack of county residency or menstrual health sensitivity. These 10 tips land you in the top 5% by proving local impact. Each includes detailed examples for CV, cover letter, interview—explaining why they work at ZanaAfrica.
Tip 1: Lead with County Residency and Local Language Metric
Why It Works: ZanaAfrica requires county residency and local language. Early proof avoids rejection.
CV Example (Header):
Resident in Kilifi County – Fluent in Kiswahili, Giriama, English
Why This Works: Immediate compliance.
Cover Letter Example:
As Garissa resident fluent in Somali, I’m positioned for ZanaAfrica’s local engagement.
Why This Works: Language + residency.
Interview Example:
“Living in Homa Bay, I speak Dholuo—essential for ZanaAfrica’s trust-building.”
Why This Works: Cultural access.
How to Do It:
- State residency + languages in CV header.
- Mention in cover first line.
- Bring ID proof.
Tip 2: Highlight Public Health Experience with CHV Metric
Why It Works: ZanaAfrica values CHV supervision. A metric (e.g., “Supervised 50 CHVs”) proves field skill.
CV Example (Bullet):
Supervised 50 CHVs in Nyeri reproductive health outreach—ready for ZanaAfrica coordination.
Why This Works: # CHVs.
Cover Letter Example:
My 4 years supervising CHVs in Kiambu delivered 90% coverage—aligned with ZanaAfrica.
Why This Works: % coverage.
Interview Example:
“I trained 40 CHVs on menstrual education, 85% retention—ZanaAfrica impact.”
Why This Works: % retention.
How to Do It:
- “CHV Supervision” bullet with # + outcome.
- Attach redacted training report.
- Practice 60-second CHV story.
Tip 3: Showcase Menstrual Health Sensitivity with a Dialogue Example
Why It Works: ZanaAfrica focuses on stigma. A dialogue metric proves non-judgmental approach.
CV Example (Bullet):
Facilitated 30 menstrual health dialogues in Uasin Gishu, reaching 500 girls—sensitive for ZanaAfrica.
Why This Works: # dialogues + reach.
Cover Letter Example:
My non-judgmental FGDs in Garissa reduced stigma reports 40%—committed to ZanaAfrica.
Why This Works: % reduction.
Interview Example:
“I handled sensitive calls with empathy, 95% caller satisfaction—ZanaAfrica hotline fit.”
Why This Works: % satisfaction.
How to Do It:
- “Stigma Reduction” bullet with # sessions + % impact.
- Attach redacted feedback.
- Practice 60-second dialogue story.
Tip 4: Demonstrate Stakeholder Engagement with County Metric
Why It Works: ZanaAfrica needs county alignment. A metric (e.g., “Engaged 20 officials”) proves networks.
CV Example (Bullet):
Engaged 20 county health officials in Homa Bay for RH integration—networks for ZanaAfrica.
Why This Works: # officials.
Cover Letter Example:
My partnerships with Kiambu Education Department reached 100 schools—ZanaAfrica ready.
Why This Works: Reach.
Interview Example:
“I coordinated with Nairobi Gender Department for 15 events—ZanaAfrica linkage.”
Why This Works: # events.
How to Do It:
- “Stakeholder Coordination” bullet with # partners + outcome.
- Attach redacted MoU.
- Practice 60-second engagement story.
Tip 5: Highlight Data Quality with a Verification Example
Why It Works: ZanaAfrica partners with Population Council for research. A verification metric proves ethics.
CV Example (Bullet):
Verified data from 200 FGDs in Nyeri, 98% accuracy—quality for ZanaAfrica.
Why This Works: # + % accuracy.
Cover Letter Example:
My ethical data handling in Garissa ensured 100% confidentiality—ZanaAfrica standard.
Why This Works: 100% confidentiality.
Interview Example:
“I followed protocols for 500 interviews, zero breaches—ZanaAfrica trust.”
Why This Works: Zero breaches.
How to Do It:
- “Data Ethics” bullet with # + %/zero.
- Attach redacted protocol.
- Practice 60-second data story.
Tip 6: Showcase SBCC Support with a Material Example
Why It Works: ZanaAfrica rolls out SBCC. A material metric proves communication skill.
CV Example (Bullet):
Tested SBCC materials with 300 girls in Uasin Gishu, 85% comprehension—ready for ZanaAfrica.
Why This Works: # + % comprehension.
Cover Letter Example:
My chatbot feedback sessions in Kiambu improved content 40%—ZanaAfrica digital.”
Why This Works: % improvement.
Interview Example:
“I facilitated dialogues reducing stigma 30%—ZanaAfrica SBCC.”
Why This Works: % reduction.
How to Do It:
- “SBCC Testing” bullet with # + % outcome.
- Attach redacted material.
- Practice 60-second SBCC story.
Tip 7: Demonstrate Hotline Empathy with a Call Example
Why It Works: Hotline roles need non-judgmental support. A call metric proves skill.
CV Example (Bullet):
Handled 200 sensitive health calls with 95% resolution—empathy for ZanaAfrica hotline.
Why This Works: # calls + % resolution.
Cover Letter Example:
My crisis line experience in Nyeri ensured 100% confidentiality—ZanaAfrica safe space.
Why This Works: 100% confidentiality.
Interview Example:
“I supported callers on stigmatized topics, 90% positive feedback—ZanaAfrica approach.”
Why This Works: % feedback.
How to Do It:
- “Hotline Support” bullet with # + % outcome.
- Attach redacted call log.
- Practice 60-second empathy story.
Tip 8: Highlight Child Protection with Clearance Proof
Why It Works: ZanaAfrica requires child protection. Clearance proof builds trust.
CV Example (Footer):
Certificate of Good Conduct & Child Protection Clearance Ready
Why This Works: Immediate readiness.
Cover Letter Example:
Clean child protection record and Good Conduct Certificate—ZanaAfrica safeguarding.
Why This Works: Proactive.
Interview Example:
“I’ll provide certified clearances immediately—ZanaAfrica priority.”
Why This Works: Preparedness.
How to Do It:
- List clearances in CV.
- Bring copies to interview.
- Mention in cover.
Tip 9: Showcase Local Network Access with Electricity Example
Why It Works: Hotline needs reliable power/network. Proof of access reassures.
CV Example (Bullet):
Home setup with solar backup and strong Safaricom network in Garissa—reliable for ZanaAfrica hotline.
Why This Works: Infrastructure.
Cover Letter Example:
Access to electricity and strong network in Kiambu—ready for ZanaAfrica shifts.
Why This Works: Reliability.
Interview Example:
“My solar + generator ensures 100% uptime—ZanaAfrica hotline continuity.”
Why This Works: 100% uptime.
How to Do It:
- “Technical Readiness” bullet with power/network.
- Mention in cover.
- Describe setup in interview.
Tip 10: Close with Passion for Girls’ Menstrual Health
Why It Works: ZanaAfrica’s mission is menstrual rights. A closing on this resonates.
CV Example (Profile):
Passionate about menstrual health as a right—committed to girls’ dignity at ZanaAfrica.
Why This Works: Mission echo.
Cover Letter Closing:
I am driven to ensure every girl manages her period with dignity—ZanaAfrica’s vision.
Why This Works: Direct mission.
Interview Closing:
“ZanaAfrica transforms lives through pads and education—my purpose.”
Why This Works: Personal purpose.
How to Do It:
- Add menstrual passion to CV.
- End cover with rights close.
- Rehearse 30-second “Why ZanaAfrica” story.
—-END OF JOB DESCRIPTION—-
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