- Position Titles (with Locations):
- Admin Assistant and Customer Service Officer – Freight Forwarding – Nairobi
- Technical Sales Executive – B2B (Construction Materials) – Nairobi
- Sales Executive – Paper and Packaging Industry – Nairobi
- Location: Nairobi, Kenya
- Employment Type: Full-Time
- Number of Vacancies: 3
- Salary Range: KES 30,000 – 50,000 Monthly (Gross, entry-mid level)
- Application Deadline: December 30, 2025
Introduction
Orchid HR Consulting (Orchid HR Outsourcing Kenya), a leading HR solutions provider since 2010 offering human capital advisory, consulting, and outsourcing across industries, is recruiting on behalf of clients for 3 positions in Nairobi: Admin Assistant/Customer Service Officer (Freight Forwarding), Technical Sales Executive B2B (Construction Materials), and Sales Executive (Paper/Packaging).
These roles support client operations in logistics, construction, and manufacturing, focusing on administration, sales growth, and customer relations. Ideal for graduates with 5 years experience in relevant sectors, these opportunities provide exposure in dynamic B2B environments through Orchid HR Consulting.
About Orchid HR Outsourcing Kenya
Orchid HR Outsourcing Kenya (OrchidHR) redefines people experience for businesses in Eastern Africa with strategic HR insight and smart technology. Offering payroll, compliance, recruitment, and advisory, OrchidHR serves diversified clients ensuring scalable, compliant workforce management. With headquarters in Nairobi, OrchidHR combines professionalism, discretion, and regional expertise.
Job Openings via ORCHID HR CONSULTING
1. Admin Assistant and Customer Service Officer – Freight Forwarding
- Job Type: Full Time
- Qualification: Bachelor’s in Supply Chain/Logistics
- Experience: Up to 5 years in Import/Export/Freight
- Location: Nairobi
- Job Field: Administration / Customer Care / Supply Chain
Role Overview
Manage client relationships, shipments, documentation, and operations in import/export/freight forwarding.
Key Responsibilities
- Prepare quotations/proposals for air/sea/road shipments.
- Process orders/update tracking systems.
- Coordinate dispatch/clearance/timely movement.
- Handle inquiries/complaints/resolution.
- Verify customs/documentation compliance.
- Liaise with agents/authorities.
- Support sales/onboarding/CRM.
Key Outputs/Deliverables
- Seamless shipments/client satisfaction.
- Accurate records/compliance reports.
Qualifications and Skills
- Bachelor’s in Supply Chain/Logistics.
- 5 years freight forwarding experience.
- Customs/trade regulations knowledge.
- Organizational/communication skills.
Application
Email CV to careers@orchidhr.co.ke (Subject: Admin Assistant and Customer Service Officer – Freight Forwarding)
2. Technical Sales Executive – B2B (Construction Materials)
- Job Type: Full Time
- Qualification: Degree in Sales/Marketing/Business
- Experience: Up to 5 years B2B, 2 in construction materials
- Location: Nairobi
- Job Field: Sales / Marketing / Business Development
Role Overview
Drive B2B sales of construction materials to contractors/developers.
Key Responsibilities
- Sell concrete/cement/steel/aggregates/roofing etc.
- Identify/pursue opportunities at tender/specification stages.
- Conduct visits/networking/leads generation.
- Build relationships with decision-makers.
- Provide technical/commercial guidance.
- Coordinate internal teams/delivery.
- Report sales/pipeline/market intelligence.
Key Outputs/Deliverables
- Sales targets/project wins.
- Client relationships/market insights.
Qualifications and Skills
- Degree in Sales/Marketing/Business.
- 5 years B2B, 2 construction materials.
- Project workflow knowledge.
- Communication/negotiation/CRM proficiency.
Application
Email CV to careers@orchidhr.co.ke (Subject: Technical Sales Executive – B2B)
3. Sales Executive – Paper and Packaging Industry
- Job Type: Full Time
- Qualification: Diploma/Degree in Sales/Marketing
- Experience: 5 years in paper/packaging preferred
- Location: Nairobi
- Job Field: Sales / Marketing / Business Development
Role Overview
Drive sales/prospects in paper/packaging, building pipeline and relationships.
Key Responsibilities
- Identify/seek new prospects/research trends.
- Present/market solutions/negotiate deals.
- Build/maintain client relationships/support.
- Collaborate on strategies/campaigns.
- Report sales/pipeline/insights.
- Develop pricing/go-to-market plans.
Key Outputs/Deliverables
- Sales targets/pipeline growth.
- Client satisfaction/market reports.
Qualifications and Skills
- Diploma/Degree in Sales/Marketing.
- 5 years sales, paper/packaging preferred.
- Communication/negotiation/presentation.
- CRM/SAP proficiency advantage.
Application
Email CV to careers@orchidhr.co.ke (Subject: Sales Executive – Paper and Packaging Industry)
Company Culture and Values at Orchid HR Outsourcing Kenya
Orchid HR focuses on strategic insight, compliance, performance.
- Professional advisory
- Scalable solutions
- Confidentiality and agility
- Client partnership
How to Apply via Orchid HR Consulting
Apply now.
Email CV to careers@orchidhr.co.ke with subject Position Name.
By December 30, 2025.
Orchid HR is an equal opportunity facilitator.
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Tags
Orchid HR Consulting Jobs, Admin Assistant Freight Forwarding, Technical Sales Executive Construction B2B, Sales Executive Paper Packaging Nairobi
Expert Tips for Success in Orchid HR Consulting Client Vacancies: A Shortlister’s Perspective
As a recruiter shortlisting for Orchid HR client roles, I reject 70% for lack of sector experience or samples. These 10 tips land you in the top 5% by proving B2B/sales fit. Each includes detailed examples for CV, cover letter, interview—explaining why they work.
Tip 1: Lead with Sector Experience Metric
Why It Works: Roles sector-specific. Metric (e.g., “5 years freight”) proves relevance.
CV Example (Bullet):
5 years freight forwarding, coordinated 1,000 shipments—expertise for freight role.
Why This Works: Years + # shipments.
Cover Letter Example:
My construction materials sales KES 50M annual—B2B technical fit.
Why This Works: KES annual.
Interview Example:
“Handled paper packaging for 200 clients—industry knowledge.”
Why This Works: # clients.
How to Do It:
- Lead CV with sector metric.
- Attach redacted reports.
- Practice 60-second sector story.
Tip 2: Highlight Sales Targets Achievement
Why It Works: Sales roles target-driven. % over target proves.
CV Example (Bullet):
Exceeded sales targets 120% in packaging—performance for sales executive.
Why This Works: % exceeded.
Cover Letter Example:
Achieved 150% quota in B2B construction—technical sales ready.
Why This Works: % quota.
Interview Example:
“Closed deals worth KES 30M quarterly—targets met.”
Why This Works: KES quarterly.
How to Do It:
- “Targets” bullet with % or KES.
- Mention in cover.
- Practice 60-second targets story.
Tip 3: Showcase Client Relationship/Lifecycle Management
Why It Works: Roles involve client management. Example proves retention.
CV Example (Bullet):
Managed 100 freight clients, 95% retention—relationships for admin/CS.
Why This Works: # + % retention.
Cover Letter Example:
Built long-term contractor ties—B2B executive.
Why This Works: Long-term.
Interview Example:
“Handled full shipment lifecycle for 500—coordination.”
Why This Works: Lifecycle #.
How to Do It:
- “Client Management” bullet with # + outcome.
- Mention visits.
- Practice 60-second client story.
Tip 4: Demonstrate Customs/Compliance Knowledge for Freight
Why It Works: Freight needs regulations. Knowledge proves.
CV Example (Bullet):
Ensured KRA/customs compliance for 800 shipments—freight expertise.
Why This Works: Compliance #.
Cover Letter Example:
Prepared documentation resolving issues promptly—admin ready.
Why This Works: Resolution.
Interview Example:
“Navigated trade laws for delays zero—compliance.”
Why This Works: Zero delays.
How to Do It:
- “Compliance” bullet with regulations + outcome.
- Mention KRA/customs.
- Practice 60-second compliance story.
Tip 5: Highlight Technical/Product Knowledge
Why It Works: Technical/B2B needs product. Example proves guidance.
CV Example (Bullet):
Advised on concrete/steel for 200 projects—technical sales.
Why This Works: Products + # projects.
Cover Letter Example:
Knowledge of packaging solutions—sales executive.
Why This Works: Solutions.
Interview Example:
“Recommended materials reducing costs 20%—value.”
Why This Works: % cost reduction.
How to Do It:
- “Technical Guidance” bullet with product + outcome.
- Mention specs.
- Practice 60-second product story.
Tip 6: Showcase CRM/Reporting Proficiency
Why It Works: All roles use CRM/reports. Tool metric proves.
CV Example (Bullet):
Updated CRM for 1,000 leads, accurate reporting—systems for roles.
Why This Works: # leads.
Cover Letter Example:
Prepared monthly sales dashboards—reporting ready.
Why This Works: Dashboards.
Interview Example:
“Tracked pipeline in CRM, 90% accuracy—tools.”
Why This Works: % accuracy.
How to Do It:
- “CRM/Reporting” bullet with tool + #.
- Mention SAP/CRM.
- Practice 60-second tool story.
Tip 7: Demonstrate Problem-Solving/Issue Resolution
Why It Works: Client-facing roles resolve issues. Example proves service.
CV Example (Bullet):
Resolved 300 shipment delays promptly—problem-solving for freight.
Why This Works: # resolved.
Cover Letter Example:
Handled complaints reducing escalations 80%—CS.
Why This Works: % reduction.
Interview Example:
“Negotiated with agents saving client costs—resolution.”
Why This Works: Savings.
How to Do It:
- “Resolution” bullet with # + outcome.
- Mention complaints/delays.
- Practice 60-second issue story.
Tip 8: Highlight Market Research/Intelligence
Why It Works: Sales roles need trends. Research metric proves proactive.
CV Example (Bullet):
Researched construction trends identifying 200 opportunities—intelligence for B2B.
Why This Works: # opportunities.
Cover Letter Example:
Analyzed packaging competitors—strategic sales.
Why This Works: Competitors.
Interview Example:
“Pipeline from project research—market.”
Why This Works: Pipeline.
How to Do It:
- “Research” bullet with trends + #.
- Mention reports.
- Practice 60-second research story.
Tip 9: Showcase Organizational/Multi-Tasking Skills
Why It Works: Roles multi-task. Example proves efficiency.
CV Example (Bullet):
Managed 50 concurrent shipments/logistics—organization for admin.
Why This Works: # concurrent.
Cover Letter Example:
Handled multiple projects/deadlines—executive.
Why This Works: Multiple.
Interview Example:
“Coordinated sales/operations seamlessly—multi-task.”
Why This Works: Seamlessly.
How to Do It:
- “Organization” bullet with # tasks.
- Mention detail-oriented.
- Practice 60-second multi-task story.
Tip 10: Close with Passion for B2B/Client Success
Why It Works: Roles client-focused. Passion aligns.
CV Example (Profile):
Passionate about B2B solutions driving client growth.
Why This Works: Growth.
Cover Letter Closing:
Eager to contribute to client success in logistics/construction/packaging.
Why This Works: Sector.
Interview Closing:
“Driven by transforming client operations—my motivation.”
Why This Works: Transformation.
How to Do It:
- Add B2B passion to CV.
- End cover with success close.
- Rehearse 30-second “Why Role” story.
—-END OF JOB DESCRIPTION—-
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