• Position Titles & Vacancies:

1. Merchant Acquisition Agents (Nairobi – Multiple Posts)
2. Full Stack Engineer (Nairobi – 1 Post)
3. Governance Officer (Nairobi – 1 Post)
4. AML/CFT Compliance Officer (Nairobi – 1 Post)
5. Digital Channels Support Officer (Nairobi – 1 Post)

• Location: Nairobi, Kenya
• Employment Type: Full-Time
• Number of Vacancies: 5+ (Multiple Merchant Agents)
• Application Deadline: January 6, 2026
• Category/Department: Banking / Sales / Marketing / ICT / Compliance / Governance

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Introduction

HF Group (Housing Finance Company of Kenya), premier mortgage finance institution licensed Banking Act (CDC/GoK ownership origins), leading banking/financial services provider, is recruiting 5+ positions in Nairobi: Merchant Acquisition Agents (multiple), Full Stack Engineer, Governance Officer, AML/CFT Compliance Officer, and Digital Channels Support Officer to drive sales/digital innovation/compliance/governance.

Requiring Bachelor’s relevant fields + 2–5 years experience (banking/sales/ICT/compliance), professional certifications advantage (CIM/MSK/EBK/ITIL), these full-time roles demand analytical/communication/leadership skills. Ideal for results-driven professionals passionate financial services/digital banking, these opportunities offer impactful contribution established group aligned Vision 2030’s financial inclusion goals.

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About HF Group

Housing Finance Company of Kenya incorporated premier mortgage Finance Institution Kenya licensed Banking Act CDC/GoK owning 60%/40% respectively. Housing Finance started operations main objective implementing government’s policy promoting thrift home ownership lending funds long-term basis qualified persons.

HF Group leading integrated financial services Kenya banking/mortgage/insurance/property/development.

HF Group fosters culture integrity/innovation/customer focus, delivering accessible financial solutions.

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Job Descriptions

1. Merchant Acquisition Agents (Nairobi – Multiple Posts)

Principle Accountabilities

• Selling Tills/Accounts/CTO/loans/deposits mobilization.
• Sales planning/tracking daily sales activity/reporting Team Leader Merchant Acquisition.
• Mapping/scoping business opportunity catchments/environs liaising Sales Team Leader activations.
• Presentations prospects individual/schemes/business owners.
• Customer interviews/interactions Branch/place work/Business understand needs offer right products.

Key Competencies and Skills

• Computer literacy MS Office Suite.
• Excellent communication oral/written.
• Confident self-driven strong interpersonal/negotiation.
• Integrity good negotiation.
• Agent change/innovation strong desire excel.
• Deliver business targets/service minimal supervision.
• Flexible travel short notice.
• Strong communication/presentation.
• Coordination.
• Analytical.
• Interpersonal.
• Negotiation/Selling.
• Leadership/management added advantage.

Minimum Qualifications, Knowledge and Experience

• Degree business-related recognized institution.
• Minimum 3 years banking direct responsibility SME sales.

Apply for Merchant Acquisition Agents at HF Group Nairobi – Deadline January 6, 2026

2. Full Stack Engineer (Nairobi – 1 Post)

Principle Accountabilities
Front-End Development

• Design/implement responsive interactive visually appealing interfaces.
• Ensure application performs devices/browsers/screen sizes.
• Collaborate designers intuitive user-friendly experiences.

Back-End Development

• Build/maintain business logic processes requests/manages data/integrates systems.
• Design/query/manage databases store/retrieve data efficiently.
• Implement authentication/authorization/data encryption.

Integration Front-End/Back-End

• Seamless communication user-facing front-end server-side back-end.
• Use APIs/middleware/message queues manage data flow/system interactions.

Deployment/Maintenance

• Set/manage CI/CD pipelines automate testing/building/deployment.
• Monitor performance resolve bugs/issues promptly.

Collaboration

• Work designers/product managers/stakeholders understand requirements.
• Collaborate developers front-end/back-end/specialized ensure cohesive development.
• Participate code reviews maintain quality/share knowledge.

Outputs

• User Interface (UI) Components seamless interactive responsive experience.
• Back-End Outputs server-side logic/infrastructure smooth.
• DevOps/Deployment Outputs deployed/maintained/monitored effectively.
• Security Outputs protection data/applications/infrastructure.
• Cross-Cutting Outputs documentation/API/architecture/codebase/testing/error-handling/collaborations/sprint/project/stakeholder.

Key Competencies and Skills

• Programming Languages/Software Design/Architecture/Algorithms/Data Structures/Databases/Version Control/Testing/Debugging/Frameworks/Cloud/DevOps/Networking/Security/Operating Systems/Tools/Documentation/Communication/Problem-Solving/Collaboration/Project Management.

Minimum Qualifications, Knowledge and Experience

• Bachelor’s computer science/related.
• Experience Front End/Back End Spring Boot/React/PHP Laravel/Databases MySQL/MS SQL/PostgreSQL/Oracle/REST/JSON/SOAP/XML/Python/Linux.
• 3+ years busy software development.
• Building Back-End/Front-End applications.
• Securing APIs OAuth 2.0/JWT/TLS/SSL.
• Languages Java/Python/Node.js/C#/Go.
• DevOps CI/CD Jenkins/GitLab CI/CD.

Apply for Full Stack Engineer at HF Group Nairobi – Deadline January 6, 2026

3. Governance Officer (Nairobi – 1 Post)

Principle Accountabilities

• Receiving account opening documents Sales Teams vetting compliance KYC requirements.
• Validating cheques Inward Clearing authenticity compliance AML guidelines.
• Daily edit checks postings accuracy/authenticity/completeness processed work/integrity data.
• Ensuring source documents provided transaction manually posted CPC investigating missing items.
• Maintaining record errors sharing management monthly trend analysis.
• Following resolution errors conclusion.
• Performing quality assessments checks CPC compliance policies/procedures.
• Promoting business maintaining good operational standards.
• Ensuring resolution audit queries no repeat issues.
• Provision quality professional service professional image Bank internally/externally.
• Adherence Bank’s operating policies/procedures.
• Other duties assigned.

Key Competencies and Skills

• Computer/IT MS Office.
• In-depth banking operations/products/policies/procedures.
• Banking regulations prudential guidelines.
• Process orientation.
• Excellent written/oral communication professional image.
• Interpersonal lead/work individuals/groups organization levels independent/team.
• Customer service respond inquiries/complaints effectively/timely.
• Initiative prioritize tasks time-management/organization/problem-prevention/problem-solving.
• Accuracy close attention detail eye details scrutinize/examine.
• Confidentiality sensitive information.
• Study/apply new information.
• Adapt changing business needs/deadlines.

Minimum Qualifications, Knowledge and Experience

• Bachelor’s relevant field.
• One-year banking operations.
• Hands-on core-banking system (Profits).
• Account opening experience.

Apply for Governance Officer at HF Group Nairobi – Deadline January 6, 2026

4. AML/CFT Compliance Officer (Nairobi – 1 Post)

Principle Accountabilities

• Conduct/regularly update Bank’s AML/CFT/CPF risk assessment.
• Champion initiatives strengthen culture AML/CFT/CPF Compliance lines business visibility agenda.
• Point reference business AML/CFT/CPF issues.
• Work Business identify suspicious transactions ML/TF/PF higher risk customers/transactions.
• Receive/review/investigate Suspicious Transaction Reports forward MLRO review.
• Perform sanctions/PEP/adverse media screening.
• Researching/advising business emerging trends/regulations AML/CFT/CPF.
• Escalate/report AML/CFT/CPF compliance issues MLRO plans resolution.
• Review company AML/CFT/CPF policy regular completeness consistency emerging requirements.
• Monitoring transactions suspicious activities closure/escalation alerts.
• Screening customers onboarding periodically sanction lists/internal caution/Blacklists/PEP database.
• High-risk customer regular reviews newly opened accounts compliance.
• Conduct AML/CFT/CPF risk checks new products/services introduction.
• Preparation/filing compliance reports.
• Prompt response regulatory requests FRC/CBK/EACC/KRA/KBA etc.
• Attend AML/CFT/CPF compliance meetings external stakeholders representative.
• Assist implementing bank-wide AML/CFT/CPF program risk awareness training staff identification/reporting suspicious transactions.
• Maintain detailed knowledge current AML/CFT/CPF regulations track developments scope sanctions/terrorist financing policies/procedures/industry best practice/criminal typologies/developing trends.
• Maintain strong working relationships internal stakeholders compliance issues discussed/addressed.
• Monitor/track closure management actions compliance reviews/regulator’/External auditor’ reports.
• Prepare monthly/quarterly reports state AML/CFT/CPF program Risk Management Committee/Board.
• Report control weaknesses/lapses senior compliance manager/MLRO timely recommend mitigation controls/process/policy changes follow implementation agreed actions.
• Execution instructions other duties Senior Manager Compliance assigned time time.

Key Competencies and Skills

• Deep knowledge regulatory environment AML/CFT regulations.
• Understand/document workflows/business processes.
• Strong analytical/monitoring.
• Good report writing/presentation.
• Working knowledge Go-AML System.
• Working knowledge AML software applications.
• High professionalism/professional development.
• Honest impeccable integrity high ethical standards.
• Good communication.
• Conversant MS Office.

Minimum Qualifications, Knowledge and Experience

• Bachelor’s commerce/Finance/Banking/Law/Risk Management/related.
• Certification Anti-Money Laundering.
• 3 years Banking industry 1 year AMLCFT/CPF compliance role enterprise risk management framework.

Apply for AML/CFT Compliance Officer at HF Group Nairobi – Deadline January 6, 2026

5. Digital Channels Support Officer (Nairobi – 1 Post)

Principle Accountabilities

• Resolution system related problems Bank’s Installed Banking Systems/Digital Channels handling queries users resolve/advise attending systems failures resolve/coordinate resolution liaising software vendors/escalating necessary.
• Participate implementation/upgrade projects Digital Channels/Banking Systems support assigned Project Manager collaboration internal/external teams ensuring systems designed requirements users conceptualizing/providing best approach achieve/automate business requirements users.
• Provide Test systems User Acceptance Testing (UAT) ensuring functions/features tested live system assist user training applicable.
• Speedy closure issues/problems assigned pro-active prioritization/feedback.
• Resolve recurring difficulties minimal user disruption educate users resolve simple recurring problems themselves.
• Identify performance degradation trends/problem areas actively participate resolution.
• Proactively monitor bank’s Digital Channels/assigned Banking Systems availability identifying performance degradation trends/problem areas actively participate resolution.
• Adhere bank’s policies/procedures administering/supporting Digital Channels/Banking Systems.
• Avail scheduled reports generate ad-hoc reports requested Business Users undertake other tasks assigned seniors bank’s IT function.
• Carry BCP Assigned Digital Channels/Banking systems Running Periodic Tests Compliance.
• Documentation Digital Channels/Banking Systems Operational procedures/Fixes/Release Deployment Procedures/Checklists use team.
• Support Digitization/Automation Back Office Processes Digital Channels/other Support Applications Clearing/Custody System others.

Key Competencies and Skills

• ITIL Certification.
• One/more IT Certification MCITP/Scripting/Oracle etc added advantage.
• In-depth technical knowledge Information Technology/current trends.
• Excellent communication/interpersonal/project management good analytical/problem-solving.
• Knowledge Operating Environments Platforms Windows/Linux etc.
• Good knowledge bank’s products interpret user needs general awareness bank’s operating procedure detailed knowledge Bank’s Information Security Policy.
• Evaluate situations provide guidance make decisions forecast/plan/organize work effective achievement job tasks.
• General awareness bank’s operating procedures detailed knowledge Bank’s Information Security Policy.

Minimum Qualifications, Knowledge and Experience

• IT related Degree other IT related courses.
• Minimum 2 years busy IT environment Digital Channels/Banking Systems Support analyst hands-on Technical Banking applications administration.

Apply for Digital Channels Support Officer at HF Group Nairobi – Deadline January 6, 2026

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Method of Application

Click buttons above apply directly HF Group Careers Portal.

HF Group equal opportunity employer.

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Tags

HF Group Vacancies Nairobi, Merchant Acquisition Full Stack Engineer Governance AML Digital Channels Jobs, Banking Financial Services Sales ICT Compliance, Full-Time Deadline January 2026, Bachelor’s 2-5 Years Experience, Vision 2030 Financial Inclusion Opportunities

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