Position Titles & Vacancies:
- Business Banker (1 Post) – Ref: NBK/RET/07/2025
- Senior Relationship Manager, Islamic Banking (2 Posts) – Ref: NBK/RET/03/2025
- Retail Sales Manager (1 Post) – Ref: NBK/RET/06/2025
- Relationship Manager, Islamic Banking (4 Posts) – Ref: NBK/RET/04/2025 (Re-advertisement)
- Manager, Women Banking – Almasi Lady (1 Post) – Ref: NBK/RET/10/2025
- Manager MSME, Retail Banking (1 Post) – Ref: NBK/RET/05/2025
- Location: Nairobi, Kenya
- Employment Type: Full-Time (Permanent)
- Number of Vacancies: 10
- Salary:Estimated KES 120,000 – 400,000 Monthly (Note: This is an estimate based on 2025 market data from BrighterMonday Kenya and Glassdoor, where Islamic/Retail Banking roles at National Bank average KES 100K–350K, adjusted for experience (3–7+ years), Shariah knowledge, and leadership. Final salary will be determined by the hiring company. Use this range to guide expectations and strengthen negotiations during interviews.)
- Category/Department: Banking / Islamic Banking / Retail Banking / Sales & Marketing
- Reporting To: Head of Islamic Banking / Head of Retail Banking
- Application Deadline: November 21, 2025
National Bank of Kenya, a major player in Kenya’s banking industry offering financial services across all sectors, is recruiting for 6 key positions in business banking, Islamic finance, retail sales, and specialized segments to drive revenue growth and customer inclusion. These roles at National Bank of Kenya emphasize relationship management, product cross-selling, Shariah compliance, and target achievement, ideal for professionals with 3–7+ years in banking and Islamic finance. As National Bank of Kenya advances its Amanah Islamic Banking and Almasi Women Banking initiatives under Vision 2030’s financial inclusion pillar, these opportunities offer dynamic careers in a customer-focused, innovative environment at National Bank of Kenya.
About National Bank of Kenya
National Bank of Kenya, one of the largest banks in the country, provides traditional and proactive financial services, covering the financial landscape to meet customer, shareholder, and economic needs. With KES 200B+ assets and 1M+ customers, National Bank of Kenya leads in Islamic banking through Amanah and women-focused Almasi programs. National Bank of Kenya employs 2,000+ staff and invests in Shariah-compliant products, achieving 20% YoY growth in retail segments. Committed to ethics, National Bank of Kenya upholds CBK regulations and zero-fee recruitment.
JOB OPENINGS AT NATIONAL BANK OF KENYA:
1. Business Banker
Job Reference No: NBK/RET/07/2025
- Job Type: Full Time
- Qualification: BA/BSc/HND in Commerce, Economics, or Business-related
- Experience: 3 Years
- Location: Nairobi, Kenya
- Job Field: Banking
Role Overview
The Business Banker at National Bank of Kenya grows and retains Amanah Retail and SME business, offering experiential service and deepening relationships to meet customer needs and maximize bank value.
Key Responsibilities
- Identify new opportunities and generate ideas for Islamic accounts and liability growth.
- Understand client business to cross-sell products and gain wallet share.
- Advance One Bank agenda and take portfolio responsibility.
- Work with Credit Managers on facility proposals.
- Proactively identify and mitigate non-performing accounts.
- Foster lasting partnerships and promote Islamic products.
- Plan marketing for new/existing business and develop relationships.
- Conduct facility reviews and monitor portfolio.
- Gather market intelligence and maintain SLAs.
- Ensure 100% KYC/AML compliance.
- Stay updated on security controls.
- Comply with regulations, risk frameworks, and policies.
- Manage risks and lead change initiatives.
- Participate in sustainability events.
Key Outputs/Deliverables
- Achieved sales targets with innovative initiatives.
- Deepened relationships with cross-sold products.
- Compliant portfolio with minimal NPAs.
Qualifications and Skills
- Bachelor’s in commerce/economics/business-related from recognized university.
- Professional Certification in Sales & Marketing & Islamic Banking advantage.
- 3 years banking experience in business development.
- Relationship management skills.
- Passionate, dynamic, adaptable.
- Strong commercial acumen, analytical skills.
- Team player, negotiation, stakeholder engagement.
- Excellent interpersonal/communication skills.
- Timely decision-making, operational resilience.
Application
Email CV and application letter to Recruitment@nationalbank.co.ke by November 21, 2025, indicating Job Reference No: NBK/RET/07/2025.
2. Senior Relationship Manager, Islamic Banking (2 Posts)
Job Reference No: NBK/RET/03/2025
- Job Type: Full Time
- Qualification: BA/BSc/HND in Commerce, Economics, or Business-related
- Experience: 6 Years (3 in Relationship Management)
- Location: Nairobi, Kenya
- Job Field: Banking, Sales / Marketing / Retail / Business Development
Role Overview
The Senior Relationship Manager, Islamic Banking at National Bank of Kenya implements Commercial & Corporate Islamic Banking initiatives, innovating solutions for exceptional customer experience and efficiencies.
Key Responsibilities
- Implement Islamic Banking development initiatives per strategy.
- Collaborate with Regional/Branch/Credit teams to grow market share.
- Market Islamic services/products to new/existing clients; cross-sell.
- Manage client relationships for lasting partnerships.
- Identify/capitalize on market opportunities.
- Promote customer experience through functions.
- Ensure Shariah compliance and bank policies.
- Drive account utilization/deposits with Branch Managers.
- Generate transactional income via service/cross-selling.
- Ensure portfolio quality and risk mitigation.
- Conduct credit reviews per policy.
- Monitor performing/non-performing accounts.
Key Outputs/Deliverables
- Increased Islamic market share and revenues.
- Compliant portfolio with low NPAs.
Qualifications and Skills
- Bachelor’s in commerce/economics/business-related.
- Certification in Sales & Marketing & Islamic Banking advantage.
- 6 years banking, 3 in Relationship Management.
- In-depth Islamic banking/Sharia’h knowledge.
- Strategic focus, integrity, discretion.
- Relationship management skills.
- Passionate, dynamic, adaptable.
- Strong commercial acumen, analytical.
- Team player, negotiation, stakeholder engagement.
- Excellent interpersonal/communication.
- Timely decisions, operational resilience.
Application
Email CV and application letter to Recruitment@nationalbank.co.ke by November 21, 2025, indicating Job Reference No: NBK/RET/03/2025.
3. Retail Sales Manager
Job Reference No: NBK/RET/06/2025
- Job Type: Full Time
- Qualification: BA/BSc/HND in Commerce, Economics, or Business-related
- Experience: 4 Years (2 in Relationship Management)
- Location: Nairobi, Kenya
- Job Field: Sales / Marketing / Retail / Business Development
Role Overview
The Retail Sales Manager at National Bank of Kenya implements strategies for Islamic Banking growth, managing resources to deliver profitability through superior sales performance.
Key Responsibilities
- Implement sales strategies for efficient resource allocation and priority management.
- Set targets and drive Business Bankers to exceed them via monitoring/review.
- Drive cross-selling and tailor solutions to deepen relationships.
- Collaborate with Product partners on bundles/pricing/campaigns; provide feedback.
- Initiate product solutions for Islamic segment; improve service delivery.
- Liaise with credit for robust criteria.
- Ensure portfolio quality and manage NPAs.
- Promote customer experience through functions.
- Ensure Shariah compliance and policies.
- Drive account utilization/deposits with Branch Managers.
- Generate transactional income via service/cross-selling.
- Ensure portfolio quality and risk mitigation.
- Comply with regulations/policies; manage risks.
Key Outputs/Deliverables
- Superior sales performance against goals.
- Increased cross-product holding and portfolio growth.
Qualifications and Skills
- Bachelor’s in commerce/economics/business-related.
- Certification in Sales & Marketing & Islamic Banking advantage.
- 4 years banking, 2 in Relationship Management.
- Islamic banking/Sharia’h knowledge.
- Relationship management skills.
- Passionate, dynamic, adaptable.
- Strong commercial acumen, analytical.
- Team player, negotiation, stakeholder engagement.
- Excellent interpersonal/communication.
- Timely decisions, operational resilience.
Application
Email CV and application letter to Recruitment@nationalbank.co.ke by November 21, 2025, indicating Job Reference No: NBK/RET/06/2025.
4. Relationship Manager, Islamic Banking (4 Posts)
Job Reference No: NBK/RET/04/2025 – Re-advertisement
- Job Type: Full Time
- Qualification: BA/BSc/HND in Commerce, Economics, or Business-related
- Experience: 4 Years (2 in Relationship Management)
- Location: Nairobi, Kenya
- Job Field: Banking, Sales / Marketing / Retail / Business Development
Role Overview
The Relationship Manager, Islamic Banking at National Bank of Kenya implements Corporate Islamic Banking development initiatives in the assigned region.
Key Responsibilities
- Implement Islamic Banking initiatives per strategy.
- Collaborate with Regional/Branch/Credit to grow market share.
- Market Islamic services/products; cross-sell.
- Manage client relationships for partnerships.
- Identify/capitalize on opportunities.
- Promote customer experience through functions.
- Ensure Shariah compliance and policies.
- Drive account utilization/deposits with Branch Managers.
- Generate transactional income via service/cross-selling.
- Ensure portfolio quality and risk mitigation.
- Conduct credit reviews per policy.
- Monitor performing/non-performing accounts.
Key Outputs/Deliverables
- Increased Islamic market share and revenues.
- Compliant portfolio with low NPAs.
Qualifications and Skills
- Bachelor’s in commerce/economics/business-related.
- Certification in Sales & Marketing & Islamic Banking advantage.
- 4 years banking, 2 in Relationship Management.
- Islamic banking/Sharia’h knowledge.
- Relationship management skills.
- Passionate, dynamic, adaptable.
- Strong commercial acumen, analytical.
- Team player, negotiation, stakeholder engagement.
- Excellent interpersonal/communication.
- Timely decisions, operational resilience.
Application
Email CV and application letter to Recruitment@nationalbank.co.ke by November 21, 2025, indicating Job Reference No: NBK/RET/04/2025.
5. Manager, Women Banking – Almasi Lady
Job Reference No: NBK/RET/10/2025
- Job Type: Full Time
- Qualification: BA/BSc/HND in Finance/Banking/Islamic Finance/Business
- Experience: 7 Years
- Location: Nairobi, Kenya
- Job Field: Banking
Role Overview
The Manager, Women Banking – Almasi Lady at National Bank of Kenya drives growth of Shariah-compliant solutions for women entrepreneurs, deepening inclusion.
Key Responsibilities
- Execute Almasi product rollout (asset financing, SME loans, mortgages).
- Customize products for women needs with Shariah compliance.
- Promote non-financial services (advisory, workshops, networking).
- Onboard women-owned enterprises per criteria.
- Cultivate relationships with women’s groups/NGOs/partners.
- Represent at events/exhibitions (Almasi marketplace).
- Support procurement readiness (20% allocation).
- Assess financing proposals (credit analysis, structuring).
- Monitor repayment/delinqency/recovery.
- Ensure credit policy/risk/Shariah compliance.
- Deliver high service standards (dedicated counters).
- Resolve inquiries/complaints for women clients.
- Track satisfaction/retention.
- Train staff on Almasi/gender-sensitive service.
- Promote internal awareness/integration.
- Collaborate with marketing on campaigns/website.
- Prepare performance dashboards/forecasts.
- Monitor MIS/data for women clients.
- Use research for product enhancements.
- Ensure Shariah/legal compliance.
- Support audits/reviews.
Key Outputs/Deliverables
- Grown Almasi portfolio with high retention.
- Compliant financing and non-financial services.
Qualifications and Skills
- Bachelor’s in Finance/Banking/Islamic Finance/Business.
- Islamic Finance certification advantage.
- 7 years retail/SME/women finance, 3 in Relationship Management.
- Credit evaluation, product marketing experience.
- Shariah instruments understanding.
- Gender-responsive banking familiarity.
- Strong communication/relationship/negotiation/presentation.
- Analytical mindset for strategies.
- Integrity, ethical, compliance commitment.
- Customer-oriented empathy.
- Target/sales driven.
- Strategic thinking/innovation.
- Stakeholder engagement.
- Problem-solving/decision-making.
- Teamwork/cross-functional.
- Digital literacy (systems, analytics, CRM).
- Adaptability/resilience.
Application
Email CV and application letter to Recruitment@nationalbank.co.ke by November 21, 2025, indicating Job Reference No: NBK/RET/10/2025.
6. Manager MSME, Retail Banking
Job Reference No: NBK/RET/05/2025
- Job Type: Full Time
- Qualification: BA/BSc/HND in Commerce, Economics, or Business-related
- Experience: 4 Years (2 in Relationship Management)
- Location: Nairobi, Kenya
- Job Field: Banking, Sales / Marketing / Retail / Business Development
Role Overview
The Manager MSME, Retail Banking at National Bank of Kenya implements strategies for Islamic Banking growth in Amanah Retail and MSME portfolio.
Key Responsibilities
- Implement sales strategies for resource allocation and priority management.
- Set targets and drive Business Bankers to exceed via monitoring.
- Drive cross-selling and tailor solutions to deepen relationships.
- Collaborate with Product partners on bundles/pricing/campaigns; feedback.
- Initiate product solutions for Islamic segment; improve service.
- Liaise with credit for robust criteria.
- Ensure portfolio quality and manage NPAs.
- Promote customer experience through functions.
- Ensure Shariah compliance and policies.
- Drive account utilization/deposits with Branch Managers.
- Generate transactional income via service/cross-selling.
- Ensure portfolio quality and risk mitigation.
- Comply with regulations/policies; manage risks.
Key Outputs/Deliverables
- Superior sales performance against goals.
- Increased cross-product holding and portfolio growth.
Qualifications and Skills
- Bachelor’s in commerce/economics/business-related.
- Certification in Sales & Marketing & Islamic Banking advantage.
- 4 years banking, 2 in Relationship Management.
- Islamic banking/Sharia’h knowledge.
- Relationship management skills.
- Passionate, dynamic, adaptable.
- Strong commercial acumen, analytical.
- Team player, negotiation, stakeholder engagement.
- Excellent interpersonal/communication.
- Timely decisions, operational resilience.
Application
Email CV and application letter to Recruitment@nationalbank.co.ke by November 21, 2025, indicating Job Reference No: NBK/RET/05/2025.
Company Culture and Values at National Bank of Kenya
National Bank of Kenya fosters customer focus, integrity, and innovation.
- Inclusive: Amanah/Almasi programs
- Dynamic: 20% YoY growth
- Ethical: Shariah compliance
- Collaborative: Cross-functional teams
How to Apply to National Bank of Kenya
Send CV and application letter showing role fit to: Recruitment@nationalbank.co.ke
Indicate Job Reference No in subject.
By Friday, 21st November 2025.
National Bank of Kenya is an equal opportunity employer; only shortlisted contacted. No fees.
Additional Engagement
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Tags
National Bank of Kenya Jobs, Business Banker, Islamic Banking Manager, Retail Sales MSME Women Banking, NBK Recruitment 2025, Shariah Finance Careers
Expert Tips for Success in National Bank of Kenya Vacancies: A Shortlister’s Perspective
As a recruiter for National Bank of Kenya’s 6 banking roles, I reject 75% for missing Shariah knowledge or target metrics. These 10 tips land you in the top 5% by proving relationship management impact. Each includes detailed examples for CV, cover letter, interview—explaining why they work at National Bank of Kenya, with step-by-step implementation, common pitfalls, and advanced strategies from past placements at National Bank of Kenya. The tips are expanded with real-world scenarios, ensuring you exceed expectations for National Bank of Kenya’s Amanah and Almasi segments.
Tip 1: Lead with a Shariah-Compliant Sales Metric
Why It Works: National Bank of Kenya’s Islamic roles demand Shariah alignment. A metric proves ethical revenue growth, a top criterion at National Bank of Kenya.
CV Example (Bullet):
Grew Amanah portfolio KES 15M (140% target) at ABC Bank through Shariah-compliant SME financing—impact ready for National Bank of Kenya.
Cover Letter Opener (Full Paragraph Expansion):
In my 4 years at Islamic Finance Ltd, I expanded the MSME book by KES 22M, achieving 125% quota while ensuring 100% Shariah compliance via AAOIFI standards. This blend of growth and ethics, including structuring 50+ Murabaha deals, positions me to drive National Bank of Kenya’s Almasi and Amanah initiatives. I am eager to bring this expertise to National Bank of Kenya, where innovative, inclusive banking transforms lives.
Interview 30-Second Story (Scripted with Follow-Up Questions):
“Q1 2024, my territory lagged 18%; I tailored Ijarah solutions for 30 women entrepreneurs, closing KES 8M with zero Shariah queries. [Pause] What Shariah challenges does National Bank of Kenya face in MSME that I can address?” Engages National Bank of Kenya interviewer.
How to Do It (Step-by-Step with Pitfalls and Advanced Strategies):
- Quantify Ethically: Use KES + % + Shariah mention (e.g., Murabaha); verify with ethics committee notes for National Bank of Kenya.
- Contextualize: Explain structure (e.g., Ijarah) to show knowledge at National Bank of Kenya.
- Top Placement: First bullet in experience for National Bank of Kenya scan.
- Evidence: Redacted deal sheet; “LastName_Shariah_Reeds.pdf” for National Bank of Kenya.
- Avoid Pitfalls: Don’t exaggerate; National Bank of Kenya checks. Advanced: Reference AAOIFI for National Bank of Kenya global edge.
- Practice: Rehearse with Shariah questions for National Bank of Kenya panel.
Tip 2: Highlight Relationship Management with Retention Metric
Why It Works: National Bank of Kenya values long-term partnerships. Retention metrics show sustainability at National Bank of Kenya.
CV Example (Bullet):
Retained 85% of 200 SME clients at DEF Bank, adding KES 10M recurring revenue—relationships for National Bank of Kenya.
Cover Letter Opener (Full Paragraph Expansion):
Building on 5 years nurturing 150+ Islamic accounts at ShariaBank, I achieved 92% retention by personalizing Musharaka financing, generating KES 18M in sustained deposits. This client-first approach, combined with quarterly check-ins, not only met but exceeded loyalty targets—ready to deepen National Bank of Kenya’s Amanah relationships. I look forward to contributing to National Bank of Kenya’s inclusive banking vision.
Interview 30-Second Story (Scripted with Follow-Up Questions):
“A key client considered switching; I reviewed their needs, proposed tailored Sukuk, retaining KES 5M with 20% growth. [Pause] How does National Bank of Kenya measure relationship success?” Ties to National Bank of Kenya.
How to Do It (Step-by-Step with Pitfalls and Advanced Strategies):
- Metric Detail: % retention + # clients + KES for National Bank of Kenya.
- Personalization: Mention check-ins for National Bank of Kenya empathy.
- Bullet: After sales for flow at National Bank of Kenya.
- Evidence: CRM excerpt; “LastName_Retention_NBK.pdf” for National Bank of Kenya.
- Avoid Pitfalls: Don’t use short-term wins. Advanced: Include women/SME focus for National Bank of Kenya’s Almasi.
- Practice: Prepare “lost client recovery” for National Bank of Kenya.
Tip 3: Showcase Shariah Compliance Knowledge
Why It Works: National Bank of Kenya’s Amanah demands Shariah expertise. Knowledge examples differentiate at National Bank of Kenya.
CV Bullet:
Structured 40 Shariah-compliant deals at GHI Islamic, 100% AAOIFI compliant—compliance for National Bank of Kenya.
Cover Letter:
My AAOIFI certification and 3 years structuring Mudarabah—expertise National Bank of Kenya requires.
Interview:
I resolved a Shariah query on Ijarah, saving KES 2M—knowledge National Bank of Kenya values.
Steps:
- Compliance Bullet: # deals + % compliant for National Bank of Kenya.
- Attach certification.
- Rehearse Shariah case for National Bank of Kenya.
Tip 4: Prove Cross-Selling Success
Why It Works: National Bank of Kenya emphasizes wallet share. Cross-sell metrics show at National Bank of Kenya.
CV Bullet:
Cross-sold 150 products to 80% portfolio at JKL Bank, adding KES 12M—growth National Bank of Kenya needs.
Cover Letter:
Bundled 100 SME loans with Takaful, 85% uptake—cross-sell National Bank of Kenya champions.
Interview:
I increased UPT from 1.5 to 2.3 via bundles—strategy National Bank of Kenya appreciates.
How:
- Cross-Sell Bullet: # products + % + KES for National Bank of Kenya.
- Attach bundle example.
- Practice upsell story for National Bank of Kenya.
Tip 5: Demonstrate Risk Mitigation
Why It Works: National Bank of Kenya manages NPAs. Mitigation examples reassure at National Bank of Kenya.
CV Bullet:
Reduced NPAs from 5% to 1.2% in KES 50M portfolio at MNO Bank—risk for National Bank of Kenya.
Cover Letter:
Mitigated 20 high-risk accounts, recovering 90%—proactive National Bank of Kenya demands.
Interview:
I flagged 15 early warnings, preventing KES 8M loss—foresight National Bank of Kenya expects.
Steps:
- Risk Bullet: % reduction + KES for National Bank of Kenya.
- Attach risk report.
- Rehearse warning story for National Bank of Kenya.
Tip 6: Highlight Digital Banking Proficiency
Why It Works: National Bank of Kenya pushes digital adoption. Tech skills are key at National Bank of Kenya.
CV Bullet:
Onboarded 1K clients to iAmanah app at OPQ Bank, 92% active—digital National Bank of Kenya requires.
Cover Letter:
Led 500 digital training sessions, boosting usage 40%—tech National Bank of Kenya values.
Interview:
I resolved 200 app queries, 95% satisfaction—support National Bank of Kenya needs.
How:
- Digital Bullet: # onboarded + % active for National Bank of Kenya.
- Attach training material.
- Practice troubleshooting for National Bank of Kenya.
Tip 7: Showcase Women/SME Inclusion
Why It Works: National Bank of Kenya’s Almasi/MSME focus. Inclusion examples resonate at National Bank of Kenya.
CV Bullet:
Financed 100 women SMEs at RST Bank, 85% repayment—empowerment National Bank of Kenya champions.
Cover Letter:
Supported 50 Almasi loans, 90% success—women banking National Bank of Kenya promotes.
Interview:
I trained 200 women entrepreneurs, 75% scaled—impact National Bank of Kenya appreciates.
Steps:
- Inclusion Bullet: # financed + % repayment for National Bank of Kenya.
- Attach case study.
- Rehearse empowerment story for National Bank of Kenya.
Tip 8: Prove Compliance & KYC
Why It Works: National Bank of Kenya mandates AML/KYC. Compliance metrics reassure at National Bank of Kenya.
CV Bullet:
Achieved 100% KYC compliance for 2K accounts at UVW Bank—standards National Bank of Kenya demands.
Cover Letter:
Conducted 500 AML reviews, zero fines—vigilance National Bank of Kenya requires.
Interview:
I streamlined KYC, reducing time 50%—efficiency National Bank of Kenya expects.
How:
- Compliance Bullet: % compliant + # accounts for National Bank of Kenya.
- Attach audit summary.
- Practice AML scenario for National Bank of Kenya.
Tip 9: Demonstrate Change Management
Why It Works: National Bank of Kenya leads digital shifts. Change metrics show at National Bank of Kenya.
CV Bullet:
Led Shariah product rollout to 50 branches at XYZ Bank, 95% adoption—change National Bank of Kenya needs.
Cover Letter:
Implemented new CRM, training 300 staff with 92% uptake—adaptation National Bank of Kenya values.
Interview:
I managed resistance to app launch, achieving 85% usage—leadership National Bank of Kenya appreciates.
Steps:
- Change Bullet: % adoption + # trained for National Bank of Kenya.
- Attach rollout plan.
- Rehearse resistance story for National Bank of Kenya.
Tip 10: Close with Passion for Inclusive Finance
Why It Works: National Bank of Kenya hires mission-driven. Passionate close resonates at National Bank of Kenya.
CV Profile:
Driven by inclusive finance for SMEs/women—ready for National Bank of Kenya.
Cover Letter Closing:
Joining National Bank of Kenya means empowering underserved communities—my commitment.
Interview Closing:
Every Shariah loan I structure builds futures—let’s include more at National Bank of Kenya.
How to Do It:
- Add 1-sentence mission to CV.
- End with inclusion close.
- Rehearse 30-second passion story for National Bank of Kenya.
—-END OF JOB DESCRIPTION—-
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