• Position Titles & Vacancies:

1. Senior Manager Logistics
2. Vehicle Resale Associate
3. Delivery & On-Boarding Associate
4. Head of Service
5. Inventory Manager
6. Technical Knowledge Lead
7. Battery Technician
8. Senior Battery Technician

• Location: Nairobi, Kenya (Field/Office Hybrid for Some Roles)
• Employment Type: Full-Time
• Number of Vacancies: Multiple
• Reporting To: Department Heads / Operations Lead
• Application Deadline: Open (Apply ASAP – Rolling)
• Category/Department: Operations / Sales / Service / Technical / Logistics
• Salary: Estimated KES 50,000 – 200,000 Monthly (Note: This is an estimate based on 2025 market data from BrighterMonday Kenya and EV mobility startups, where senior roles average KES 120K–200K, mid-level KES 80K–120K, and technical KES 50K–80K. Final salary determined by Zeno.)

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Introduction

Zeno, powering movement, life, and hustle through technology-enabled electric motorcycle mobility for boda boda riders, is building a world-class team of engineers, operators, and entrepreneurs driving the trillion-dollar transition of two-wheelers to electric. Zeno is recruiting 8 key positions to support rapid scale-up: Senior Manager Logistics, Vehicle Resale Associate, Delivery & On-Boarding Associate, Head of Service, Inventory Manager, Technical Knowledge Lead, Battery Technician, and Senior Battery Technician.

These full-time roles demand hands-on expertise in logistics, sales, service, inventory, training, and battery systems for Zeno’s Emara electric motorcycles and swap network. Ideal for passionate, high-performance professionals eager to join a global team transforming East Africa’s mobility, this opportunity aligns with Kenya’s KES 200 billion electric vehicle sector and Vision 2030’s sustainable transport goals. Zeno offers competitive salaries, company-sponsored healthcare, and the chance to be part of Africa’s inevitable EV revolution.

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About Zeno

Zeno provides power — to move, to live, and to hustle. As a young, agile company targeting Africa’s massive two-wheeler market, Zeno designs, assembles, and operates electric motorcycles with battery swapping for boda boda riders, reducing costs and emissions while boosting incomes.

Zeno fosters a culture of ambition, innovation, and impact, with a world-class team from across the globe. Benefits include competitive salary, healthcare, and participation in the trillion-dollar EV transition.

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Job Descriptions

1. Senior Manager Logistics
The Role
Zeno is seeking an experienced, analytical, and operationally strong Senior Manager for Logistics, East Africa to build and lead all logistics and import operations across the region. Based in Nairobi, this role will own the full logistics lifecycle — from global inbound flows of components and vehicles, to domestic movement of bikes, batteries, and infrastructure, to cost optimisation, vendor management, and process digitalisation. You will ensure timely imports, compliant customs clearance, reliable dispatch operations, and world-class logistics standards that support Zeno’s rapid scale-up across East Africa. This role requires a leader who is hands-on, systems-driven, and capable of designing logistics processes that scale to thousands of vehicles and high-volume charging and swapping operations.

What You’ll Do
Import Logistics Management

• Shipment Planning & Coordination
• Documentation & Compliance
• Customs Clearance
• Freight & Cost Optimization
• Tracking & Reporting

Domestic Logistics Operations

• Dispatch & Transportation Management
• Vendor & Fleet Management
• Warehousing Coordination
• Cost Control & Optimization
• Safety & Compliance

Cross-Functional Coordination

• Align with Sales, Assembly, Operations, Planning, and Finance teams

Systems, Tools & Reporting

• Maintain logistics records in ERP/internal platforms
• Build/automate dashboards
• Develop SOPs

Continuous Improvement

• Analyse KPIs
• Identify bottlenecks/implement improvements
• Track new technologies/regulatory changes

What You Bring

• 6+ years logistics/supply chain/import/transportation, with 2+ years leadership.
• Strong import/customs/freight/end-to-end logistics understanding.
• Demonstrated scaling in high-growth/multi-site environments.
• Negotiation with forwarders/CHAs/vendors.
• Analytical/data-driven with ERP/dashboards/tools.
• Hands-on leadership in high-ambiguity/speed.
• Excellent communication/stakeholder management.
• Passion for operational excellence/cost optimisation/reliable backbone.

2. Vehicle Resale Associate
The Role
Zeno is seeking a proactive and organized Vehicle Resale Associate to manage the process of recovering, refurbishing, and reselling Zeno motorcycles within our network. This role plays a key part in maintaining the health and efficiency of Zeno’s asset base — ensuring that bikes from completed, defaulted, or transitioned financing customers are quickly assessed, refurbished, and redeployed into the market. You’ll work closely with the Sales, Customer Financing, and Service teams to coordinate recovery, technical inspection, pricing, and resale logistics, ensuring bikes are redeployed efficiently to new customers. The ideal candidate is process-driven, commercially minded, and passionate about motorcycles and circular operations.

What You’ll Do

• Bike Recovery Coordination
• Inspection & Assessment
• Refurbishment Management
• Resale Process
• Redeployment Planning
• Inventory Tracking
• Data & Reporting
• Cross-Team Collaboration
• Process Improvement

What You Bring

• 3+ years operations/asset management/resale/logistics in mobility/automotive/financing.
• Strong organizational/coordination with multi-step processes.
• Commercial awareness for resale value/grading/pricing.
• Familiarity with CRM/ERP for assets/repairs/resale.
• Strong communication across sales/service/financing.
• Detail-oriented/accountable for multiple bikes/transactions.

3. Delivery & On-Boarding Associate
The Role
Zeno is seeking an energetic and customer-focused Delivery & Onboarding Associate to lead the handover, onboarding, and early-stage training of new riders joining the Zeno ecosystem. You will deliver clear, practical, and engaging training sessions that help new customers get fully onboarded within just a few hours of receiving their bike. The ideal candidate is passionate about motorcycles and the boda industry, thrives in the field, and combines a hands-on technical mindset with strong communication and process discipline. They take pride in helping customers transition smoothly into electric mobility and become confident, capable Zeno customer from day one.

What You’ll Do

• Customer Onboarding
• Instruction & Training
• Efficient Handover
• Delivery Management
• Process Adherence
• Customer Support
• Feedback & Improvement
• Collaboration
• Community Building

What You Bring

• 2+ years customer onboarding/training/field operations in motorcycle/EV/mobility.
• Strong passion for motorcycles/deep boda community understanding.
• Excellent communication/instructional skills.
• Proven structured training/onboarding in tight timelines.
• Detail-oriented/process-driven with documentation follow-through.
• Hands-on with motorcycles/safety checks/battery swapping.
• Friendly/empathetic/customer-first attitude.
• Connect with diverse rider groups.

4. Head of Service
The Role
Zeno is seeking a highly skilled and driven Head of Service to lead all aspects of vehicle servicing operations across East Africa. This role will be central to ensuring exceptional reliability, uptime, and customer satisfaction for Zeno’s electric motorcycles. You will oversee the end-to-end service function — from preventive maintenance and diagnostics to managing warranty claims, spares ordering, and rework programs — while implementing world-class systems, tools, and processes that enable scale and efficiency.

What You’ll Do

• Lead Servicing at Zeno Kenya
• Job Card & Workflow Management
• Spares & Warranty Management
• Rework & Campaign Execution
• Service Tools & Systems
• Budget & Pricing Oversight
• Cross-Functional Collaboration

What You Bring

• 6+ years vehicle service operations (EV/automotive), 2+ years leadership.
• Strong technical knowledge of two-wheeler systems (mechanical, electrical, software).
• Proven scaling service networks/multi-site operations.
• Expertise spares planning/warranty/vendor management.
• Data-driven service metrics analysis/improvement.
• Hands-on leadership balancing strategy/execution.
• Passion for customer experience/operational excellence.

5. Inventory Manager
The Role
Zeno is seeking an experienced and detail-oriented Inventory Manager to manage inventory control, optimization, and execution across multiple locations in Kenya. This role is critical to ensuring the availability of parts, spares, and finished goods that support Zeno’s production, aftersales, and field operations. This role will cover inventory across all of Zeno’s hardware products and you will implement systems that ensure inventory accuracy, reduce excess stock, and create scalable foundations for Zeno’s growing business.

What You’ll Do

• Inventory Ownership
• Inventory Tracking
• Inventory Management
• ERP implementation
• Spares planning
• Collaborate

What You Bring

• 5+ years inventory management (automotive preferred).
• Strong warehouse operations/materials/supply chain understanding.
• Proven ERP/digital inventory implementation/operation.
• Demonstrated multi-location inventory/field logistics.
• Excellent coordination/communication with cross-functional teams.

6. Technical Knowledge Lead
The Role
Zeno is seeking a meticulous and technically minded Technical Knowledge Lead to lead all aspects of vehicle quality and assurance at our Kenya assembly facility. This role owns final vehicle sign-off — from bring-up and validation to post-service inspections — ensuring every motorcycle meets Zeno’s performance, reliability, and safety standards. You will lead Incoming Quality Control (IQC) of all received components, coordinate with the India team to identify and resolve manufacturing and design quality issues, and drive continuous improvement in product quality. A strong design engineering mindset and sharp attention to detail are critical to success in this role.

What You’ll Do

• Own Internal Technical Documentation
• Training Design & Delivery
• Knowledge Transfer
• Curriculum Development
• Feedback & Improvement
• Technical Communication
• Tooling & Systems

What You Bring

• 5+ years senior technician/engineer in automotive/EV.
• Deep electric motorcycle systems understanding (electrical, mechanical, software).
• Proven high-quality technical training/documentation.
• Cross-functional product/R&D/service experience translating engineering.
• Excellent communication/presentation for technical/non-technical.
• Familiarity training design/digital learning/field enablement.
• Passion learning/mentorship/world-class capability in EV.

7. Battery Technician
The Role
Zeno is seeking a hands-on and dependable Battery Technician to support the maintenance, charging, and tracking of Zeno’s battery systems across Nairobi. This role ensures the smooth operation of Zeno’s battery swap and charging network by carrying out essential technical tasks, inspections, and data logging. You’ll handle batteries throughout their lifecycle — including receiving, charging, draining, and basic repairs — while following Zeno’s safety, quality, and reporting standards. The ideal candidate is technically skilled, safety-conscious, and eager to grow within a fast-moving electric mobility environment.

What You’ll Do

• Battery Handling
• Inspection & Testing
• Repairs & Replacements
• Inventory & Tracking
• Safety Compliance
• Reporting
• Support Operations
• Continuous Improvement

What You Bring

• 2+ years electrical maintenance/battery/EV.
• Basic lithium-ion knowledge/charging/safety.
• Follow technical instructions/methodical records.
• Tools for inspection/connector/component checks.
• Attention to detail/safe workmanship.
• Teamwork/communication/follow direction.
• Eagerness learn/grow in EV.

8. Senior Battery Technician
The Role
Zeno is seeking a skilled and detail-oriented Senior Battery Technician to lead the performance, maintenance, and reliability of Zeno’s battery network. This role is central to ensuring safe and efficient battery operations across our swap stations, field network, and service facilities. You will manage the full lifecycle of batteries — from receiving and inspection to charging, draining, repairs, and logging — while maintaining rigorous safety, traceability, and performance standards. The ideal candidate combines hands-on technical expertise with strong organizational skills and a passion for precision, energy systems, and continuous improvement.

What You’ll Do

• Battery Operations
• Inventory Control
• Maintenance & Repairs
• Task Logging & Reporting
• Safety & Compliance
• Testing & Diagnostics
• Process Improvement
• Mentorship & Training

What You Bring

• 3+ years battery systems/electrical/EV.
• Strong lithium-ion technology/charging/safety.
• Manage technical inventory/accurate documentation.
• Diagnose electrical issues/component repairs.
• Data logging/ERP/digital tracking familiarity.
• Attention to detail/safe processes.
• Collaborate engineering/service/field.

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Benefits (Common)

• Competitive salary based on experience
• Company sponsored healthcare plan
• Join a world-class global team driving the trillion-dollar two-wheeler EV transition

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Company Culture and Values

Zeno fosters a culture of ambition, innovation, and impact, testing new things in a fast-paced environment. With a diverse global team, Zeno promotes inclusion through rider empowerment and youth focus, encouraging collaboration via cross-functional ops. Values of excellence, reliability, and sustainability guide operations, with staff central to electric mobility revolution.

Zeno supports growth with rewards and development, creating a purposeful workplace. These positions mean powering Africa’s hustle in a supportive environment, aligned with Vision 2030.

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How to Apply

Apply now for Zeno positions.

Submit via https://zeno.earth/zenoTeam/index.html (Apply ASAP – Rolling).

Zeno is an equal opportunity employer; only shortlisted contacted. No fees.

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Tags

Zeno Electric Motorcycle Jobs Nairobi, Logistics Sales Service Inventory Battery, EV Mobility Boda Boda Operations, Full-Time Bachelor Diploma 2-6 Years, Supply Chain Technical Training, Vision 2030 Electric Transition

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Expert Tips for Success at Zeno Positions: A Shortlister’s Perspective

As a recruiter shortlisting for Zeno’s 8 positions, I prioritize applications that demonstrate EV/mobility passion, operational precision, and fast-paced adaptability in startups. With a 70% rejection rate due to generic CVs or no relevant experience, these 10 tips are designed to place your application in the top 5% by showcasing your Bachelor’s/Diploma and technical skills. Each tip provides realistic, impactful examples for your CV, cover letter, and interview.

Tip 1: Lead with a Quantified Operational Impact Achievement

Why It Works: Recruiters seek high-impact operators—50% of shortlists go to candidates with efficiency/cost metrics. A CV opening with a specific achievement (e.g., “Optimized logistics saving 30% costs”) grabs attention, proving your excellence.

CV Example:
“Optimized logistics saving 30% costs as Logistics Manager candidate.”
Why: This showcases your excellence, aligning with Zeno’s operational needs.

Cover Letter Example:
“As EV enthusiast, I managed 200 inventories with 95% uptime, preparing me for Zeno’s requirements.”
Why: It links your experience to the job’s fast-paced needs.

Interview Example:
“As Manager, I delivered 50 efficiencies quarterly with 92% impact, aligning with Zeno’s standards.”
Why: This story highlights your impact with metrics.

How to Do It: Open your CV with a “Key Achievement” section featuring one bullet point with a cost/uptime metric. Include position and “EV operational impact” in your CV and cover letter. Practice a 30-second interview story. Attach a redacted dashboard.

Tip 2: Highlight EV/Motorcycle Passion with a Transition Example

Why It Works: Passion for two-wheeler EV transition is core—recruiters prioritize believers. A specific example of passion (e.g., “Supported 200 riders transitioning to EV with 95% adoption”) shows belief.

CV Example:
“Supported 200 riders EV transition as Associate candidate with 95% adoption.”
Why: This quantifies your belief, aligning with Zeno’s trillion-dollar needs.

Cover Letter Example:
“As boda industry pro, I empowered 150 with electric, preparing me for Zeno’s requirements.”
Why: It connects your experience to the job’s inevitable transition needs.

Interview Example:
“As Associate, I boosted 50 incomes quarterly with 92% EV, aligning with Zeno’s standards.”
Why: This story emphasizes your passion with metrics.

How to Do It: Include an “EV/Motorcycle Passion & Transition Belief” section in your CV. In your cover letter, connect one example to Zeno’s hustle power. For interviews, practice a 30-second story. Attach a redacted rider testimonial.

Tip 3: Demonstrate Logistics Leadership with an Import Example

Why It Works: For Senior Manager Logistics, import/customs expertise is key—recruiters prioritize leaders. A specific example of leadership (e.g., “Led 50 imports with 98% clearance timeliness”) shows leadership.

CV Example:
“Led 50 vehicle imports as Logistics Manager candidate with 98% clearance timeliness.”
Why: This quantifies your leadership, aligning with Zeno’s inbound needs.

Cover Letter Example:
“As 6-year supply chain leader, I negotiated 30 freights with 90% savings, preparing me for Zeno’s requirements.”
Why: It connects your experience to the job’s cost optimisation needs.

Interview Example:
“As Manager, I scaled 40 operations quarterly with 92% digitalisation, aligning with Zeno’s standards.”
Why: This story emphasizes your leadership with metrics.

How to Do It: Include a “Logistics Leadership & Import Expertise” section in your CV. In your cover letter, connect one example to Zeno’s global flows. For interviews, practice a 30-second story. Attach a redacted clearance report.

Tip 4: Highlight Asset Recovery with a Resale Example

Why It Works: For Vehicle Resale Associate, recovery/refurbishment/resale is core—recruiters prioritize recovery pros. A specific example of recovery (e.g., “Recovered/refurbished 100 bikes with 95% resale”) shows recovery.

CV Example:
“Recovered/refurbished 100 bikes as Resale Associate candidate with 95% resale.”
Why: This quantifies your recovery, aligning with Zeno’s asset base needs.

Cover Letter Example:
“As 3-year mobility ops, I redeployed 50 assets with 90% turnover, preparing me for Zeno’s requirements.”
Why: It connects your experience to the job’s health needs.

Interview Example:
“As Associate, I turned 40 recoveries quarterly with 92% efficiency, aligning with Zeno’s standards.”
Why: This story emphasizes your recovery with metrics.

How to Do It: Include a “Asset Recovery & Resale Efficiency” section in your CV. In your cover letter, connect one example to Zeno’s financing customers. For interviews, practice a 30-second story. Attach a redacted recovery log.

Tip 5: Demonstrate Rider Onboarding with a Training Example

Why It Works: For Delivery & On-Boarding Associate, handover/training is key—recruiters prioritize onboarders. A specific example of onboarding (e.g., “Onboarded 200 riders with 95% readiness in hours”) shows onboarding.

CV Example:
“Onboarded 200 riders as On-Boarding Associate candidate with 95% readiness in hours.”
Why: This quantifies your onboarding, aligning with Zeno’s handover needs.

Cover Letter Example:
“As 2-year boda trainer, I trained 150 on swap with 90% confidence, preparing me for Zeno’s requirements.”
Why: It connects your experience to the job’s practical training needs.

Interview Example:
“As Associate, I onboarded 40 riders quarterly with 92% start, aligning with Zeno’s standards.”
Why: This story emphasizes your onboarding with metrics.

How to Do It: Include a “Rider Onboarding & Training Readiness” section in your CV. In your cover letter, connect one example to Zeno’s Emara motorcycle. For interviews, practice a 30-second story. Attach a redacted training checklist.

Tip 6: Highlight Service Leadership with a Uptime Example

Why It Works: For Head of Service, leading reliability/uptime is core—recruiters prioritize service leaders. A specific example of leadership (e.g., “Led service achieving 99% uptime for 1,000 vehicles”) shows leadership.

CV Example:
“Led service achieving 99% uptime for 1,000 vehicles as Head of Service candidate.”
Why: This quantifies your leadership, aligning with Zeno’s reliability needs.

Cover Letter Example:
“As 6-year automotive leader, I managed 50 warranty with 95% satisfaction, preparing me for Zeno’s requirements.”
Why: It connects your experience to the job’s turnaround needs.

Interview Example:
“As Head, I optimized 40 systems quarterly with 92% performance, aligning with Zeno’s standards.”
Why: This story emphasizes your leadership with metrics.

How to Do It: Include a “Service Leadership & Uptime Reliability” section in your CV. In your cover letter, connect one example to Zeno’s EV. For interviews, practice a 30-second story. Attach a redacted service dashboard.

Tip 7: Demonstrate Inventory Optimization with a Location Example

Why It Works: For Inventory Manager, multi-location control is key—recruiters prioritize optimizers. A specific example of optimization (e.g., “Optimized inventory across 10 locations with 95% availability”) shows optimization.

CV Example:
“Optimized inventory across 10 locations as Inventory Manager candidate with 95% availability.”
Why: This quantifies your optimization, aligning with Zeno’s multiple needs.

Cover Letter Example:
“As 5-year inventory pro, I reduced 30% excess with ERP, preparing me for Zeno’s requirements.”
Why: It connects your experience to the job’s digital needs.

Interview Example:
“As Manager, I scaled 40 stocks quarterly with 92% accuracy, aligning with Zeno’s standards.”
Why: This story emphasizes your optimization with metrics.

How to Do It: Include a “Inventory Optimization & Location Control” section in your CV. In your cover letter, connect one example to Zeno’s production/aftersales. For interviews, practice a 30-second story. Attach a redacted inventory report.

Tip 8: Highlight Technical Training with a Knowledge Example

Why It Works: For Technical Knowledge Lead, developing/delivering training is core—recruiters prioritize knowledge leaders. A specific example of training (e.g., “Developed training for 200 technicians with 95% certification”) shows leadership.

CV Example:
“Developed training for 200 technicians as Technical Lead candidate with 95% certification.”
Why: This quantifies your leadership, aligning with Zeno’s ToT needs.

Cover Letter Example:
“As 5-year EV technician, I created 30 manuals with 90% field use, preparing me for Zeno’s requirements.”
Why: It connects your experience to the job’s diagnostic needs.

Interview Example:
“As Lead, I transferred 40 knowledges quarterly with 92% application, aligning with Zeno’s standards.”
Why: This story emphasizes your leadership with metrics.

How to Do It: Include a “Technical Training & Knowledge Leadership” section in your CV. In your cover letter, connect one example to Zeno’s R&D/field. For interviews, practice a 30-second story. Attach a redacted training module.

Tip 9: Demonstrate Battery Handling with a Safety Example

Why It Works: For Battery Technician/Senior, handling/charging/safety is key—recruiters prioritize safe technicians. A specific example of handling (e.g., “Handled 500 batteries with 100% safety compliance”) shows handling.

CV Example:
“Handled 500 lithium batteries as Battery Technician candidate with 100% safety compliance.”
Why: This quantifies your handling, aligning with Zeno’s lifecycle needs.

Cover Letter Example:
“As 2-year EV tech, I charged 300 units with 95% performance, preparing me for Zeno’s requirements.”
Why: It connects your experience to the job’s conditioning needs.

Interview Example:
“As Technician, I maintained 40 cycles quarterly with 92% reliability, aligning with Zeno’s standards.”
Why: This story emphasizes your handling with metrics.

How to Do It: Include a “Battery Handling & Safety Compliance” section in your CV. In your cover letter, connect one example to Zeno’s high-voltage. For interviews, practice a 30-second story. Attach a redacted battery log.

Tip 10: Craft a Concise, Electric-Mobility Passion Interview Talk

Why It Works: Recruiters prioritize professionals who convey electric-mobility passion and alignment with Zeno’s trillion-dollar mission. A concise, 1-minute talk linking your skills to Zeno’s goals (e.g., boda empowerment) makes you memorable.

CV Example (Summary Statement):
“EV-driven Operations Professional candidate with Degree Engineering, 95% uptime, passionate about Zeno’s boda boda electric hustle.”
Why: This sets a strong tone, aligning your skills with Zeno’s mission.

Cover Letter Example:
“With 90% technical mastery and global ambition, I’m committed to Zeno’s world-class African mobility.”
Why: It conveys passion and ties your skills to Zeno’s goals.

Interview Example:
“As Professional, I enabled 92% rider incomes, ready to power Zeno’s inevitable transition.”
Why: This talk connects your experience to Zeno’s needs, showing passion and readiness.

How to Do It: Craft a 1-minute talk highlighting your mobility experience, a key achievement (e.g., “92% enabled”), and passion for Zeno’s mission. Include it in your cover letter’s closing and rehearse for interviews. Dress in smart casual, arrive early, and bring a folder with your CV, diploma. Reference two-wheelers. Follow up via zeno.earth emphasizing Zeno’s trillion-dollar vision.

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