Essential Job Details

• Position Title: Fashion Retail Manager
• Location: Karen, Nairobi
• Employment Type: Full-Time
• Number of Vacancies: 1
• Salary: KES 80,000 – KES 90,000 Gross Monthly
• Category/Department: Retail Management
• Reporting To: Regional Leadership
• Application Deadline: Tuesday, 15th July 2025
• Reference Number: QW7VXY7W

Introduction

A dynamic Fashion Retail Manager opportunity awaits a driven professional in Karen, Nairobi, to lead a high-performing team in a vibrant menswear retail environment. This role offers a unique chance to spearhead store operations, deliver exceptional customer experiences, and drive sales for a globally recognized brand. Ideal for individuals passionate about fashion retail, this position combines leadership, strategic market analysis, and customer engagement to make a lasting impact in Kenya’s growing retail sector. With a competitive salary range of KES 80,000–90,000 monthly, this career opportunity is perfect for experienced retail professionals seeking growth and leadership in a fast-paced industry.

About the Employer

The employer is a globally renowned menswear brand with over 18 years of expertise in delivering high-quality, stylish wardrobe essentials. Specializing in suits, blazers, shoes, and accessories, the organization is celebrated for its commitment to contemporary design and exceptional craftsmanship. Operating across multiple regions, including a strong presence in Nairobi’s upscale Karen area, the brand is a leader in the fashion retail industry, catering to professionals who value quality and sophistication. With a focus on innovation and customer satisfaction, the employer provides a supportive environment for career growth, empowering employees to excel in a competitive market.

Key Responsibilities

• Oversee daily store operations in Karen to ensure seamless functionality and efficiency.
• Motivate and lead store staff to achieve and surpass monthly sales targets.
• Collect and analyze market trends to inform strategic business decisions.
• Compile detailed market reports and submit them to regional leadership.
• Resolve customer complaints promptly to maintain high satisfaction levels.
• Implement company policies, procedures, and leadership directives effectively.
• Coordinate team schedules and tasks to optimize store performance.
• Monitor inventory levels to ensure stock availability and minimize losses.
• Train staff on product knowledge, customer service standards, and sales techniques.
• Liaise with suppliers and vendors to streamline procurement processes.
• Drive promotional campaigns to boost brand visibility and sales in Karen.
• Maintain a clean, organized, and visually appealing store environment.
• Report on key performance indicators, including sales and customer feedback.
• Collaborate with regional teams to align store goals with company objectives.
• Ensure compliance with health, safety, and retail regulations.

Qualifications and Skills

• Diploma or Degree in Business Management, Retail, Fashion, or a related field.
• 3–5 Years’ Experience in fashion retail, sales, or store management.
• Fluency in English and a local language, such as Swahili; additional languages are a plus.
• Proficient in Basic Computer Operations, including MS Office and retail software.
• Strong Team Management Skills to lead and inspire diverse teams.
• Excellent Communication Skills, both verbal and written, for customer and team interactions.
• Proven Problem-Solving Abilities to address operational and customer challenges.
• Positive Attitude and strong professional ethics.
• High Sense of Responsibility to manage store performance and accountability.
• Knowledge of Fashion Retail Trends and market dynamics in Kenya.
• Preferred Experience in menswear or luxury retail environments.
• Ability to Multitask in a fast-paced retail setting.
• Familiarity with Sales Targets and performance metrics tracking.

Company Culture and Values

The employer fosters a collaborative and dynamic work environment that encourages innovation and excellence. Employees are empowered to take initiative, contribute ideas, and grow professionally through ongoing training and development opportunities. The organization is committed to diversity, inclusion, and equal opportunity, ensuring all staff are valued and supported. With a strong focus on customer satisfaction and quality, the company promotes a culture of accountability, teamwork, and passion for fashion retail. Staff in Karen benefit from a supportive leadership structure that prioritizes career advancement and work-life balance.

How to Apply

Apply now for the Fashion Retail Manager position in Karen. Submit your updated CV, clearly stating your salary expectations and availability, via the employer’s job portal at Careers Page. Ensure all required documents are complete and accurate. The application deadline is Tuesday, 15th July 2025. For any difficulties with the online application process, contact the employer directly at +254 784 155 512. Gap Recruitment Services Limited, the agency facilitating this recruitment, does not charge candidates for placement and is an equal opportunity firm. Only shortlisted candidates will be contacted due to the high volume of applications.

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Tags

Fashion Retail Manager, retail jobs in Karen, Nairobi retail careers, menswear retail management, Kenya job vacancies

Expanded Job Overview

The Fashion Retail Manager role in Karen is a pivotal leadership position within a prestigious international menswear brand. This opportunity is tailored for professionals with a passion for fashion and a proven track record in retail management. As a Fashion Retail Manager, you will play a critical role in shaping the customer experience, driving sales, and leading a dedicated team in one of Nairobi’s most vibrant retail hubs. This section provides deeper insight into the role’s impact, responsibilities, and growth opportunities to help candidates understand the scope and potential of this exciting position.

Why Choose a Career in Fashion Retail Management?

Fashion retail management is a dynamic and rewarding career path that combines creativity, leadership, and business acumen. In Kenya’s growing retail sector, the demand for skilled Fashion Retail Managers is on the rise, particularly in upscale areas like Karen, where discerning customers seek quality and style. This role offers the chance to work with a globally recognized brand, manage high-value inventory, and contribute to the success of a store that serves as a cornerstone of the local fashion community. With a competitive salary of KES 80,000–90,000 monthly, this position provides financial stability and opportunities for career advancement.

The Role’s Impact in Karen’s Retail Landscape

Karen, Nairobi, is known for its affluent clientele and thriving retail environment, making it an ideal location for a Fashion Retail Manager to make a significant impact. The store’s focus on menswear essentials, such as tailored suits, elegant blazers, and premium accessories, caters to professionals who value sophistication and quality. As a manager, you will not only oversee daily operations but also shape the store’s reputation as a go-to destination for high-end fashion. Your leadership will directly influence customer loyalty, brand perception, and sales performance in this competitive market.

Day-to-Day Responsibilities in Detail

The Fashion Retail Manager role requires a hands-on approach to store operations, team leadership, and customer engagement. Below is an expanded look at the daily responsibilities:

• Store Operations Management: Ensure the store is fully stocked, organized, and visually appealing to attract customers. This includes overseeing inventory counts, arranging displays, and maintaining a clean and welcoming environment.
• Team Leadership and Motivation: Inspire a team of sales associates to meet ambitious sales targets. Conduct regular team meetings, provide constructive feedback, and foster a positive work culture.
• Customer Service Excellence: Address customer inquiries and complaints with professionalism, ensuring every interaction reflects the brand’s commitment to quality and satisfaction.
• Market Analysis and Reporting: Use data-driven insights to understand customer preferences and market trends. Prepare weekly reports to inform leadership of sales performance, inventory needs, and competitive activities.
• Compliance and Policy Implementation: Adhere to company policies on pricing, promotions, and workplace safety. Ensure the store complies with local retail regulations and brand standards.

Skills Development and Career Growth

This role offers significant opportunities for professional development. As a Fashion Retail Manager, you will enhance your skills in team management, sales strategy, and customer relationship management. The employer provides access to training programs focused on retail best practices, leadership development, and product knowledge. For ambitious professionals, this position can serve as a stepping stone to regional management roles or other leadership positions within the organization. The skills gained in this role—such as strategic planning, team coordination, and market analysis—are highly transferable across the retail and fashion industries.

Working in Karen, Nairobi

Karen is a prestigious suburb of Nairobi, known for its serene environment, upscale shopping destinations, and vibrant community. As a Fashion Retail Manager in Karen, you will work in a dynamic retail setting that attracts a diverse clientele, from local professionals to international visitors. The store’s location in Karen offers excellent accessibility and a supportive community of retailers, making it an ideal environment for career growth. The role requires flexibility, as you may need to work weekends or extended hours during peak shopping seasons.

Industry Trends and Opportunities

Kenya’s fashion retail sector is experiencing rapid growth, driven by increasing demand for high-quality menswear and accessories. The rise of e-commerce and social media marketing has transformed how retailers engage with customers, and this role offers the chance to leverage these trends. As a Fashion Retail Manager, you will have the opportunity to implement innovative sales strategies, such as in-store promotions and loyalty programs, to drive customer engagement. Staying ahead of fashion trends and consumer preferences will be key to your success in this role.

Qualifications in Depth

To excel as a Fashion Retail Manager, candidates must bring a combination of education, experience, and soft skills. A diploma or degree in a relevant field, such as business management or fashion merchandising, provides a strong foundation for understanding retail operations. Candidates with 3–5 years of experience in fashion retail or sales management are preferred, as this ensures familiarity with the fast-paced nature of the industry. Fluency in English and a local language, such as Swahili, is essential for effective communication with customers and staff. Proficiency in tools like MS Office and retail software streamlines inventory management and reporting tasks.

Why This Role Stands Out

This Fashion Retail Manager position stands out for its blend of leadership, creativity, and customer focus. Unlike traditional retail roles, this opportunity allows you to work with a globally recognized brand while making a tangible impact in Karen’s retail community. The competitive salary, combined with opportunities for professional growth, makes this role an attractive choice for ambitious professionals. Whether you’re passionate about fashion, enjoy leading teams, or thrive in a customer-facing environment, this position offers a rewarding and fulfilling career path.

Preparing for the Role

To succeed as a Fashion Retail Manager, candidates should prepare by honing their leadership and communication skills. Familiarity with retail software, such as point-of-sale systems, and proficiency in data analysis tools like MS Excel will give you an edge. Staying updated on fashion trends, particularly in menswear, will help you connect with customers and drive sales. Additionally, cultivating a positive attitude and strong work ethic is essential for managing a team and maintaining high store standards.

Application Tips

When applying for the Fashion Retail Manager role, ensure your CV highlights your relevant experience in retail management or sales. Include specific achievements, such as meeting sales targets or implementing successful promotions. Your cover letter should emphasize your leadership skills, passion for fashion, and ability to thrive in a fast-paced environment. Be sure to state your salary expectations and availability clearly, as this will help the employer assess your suitability for the role.

Commitment to Equal Opportunity

The recruitment process for this Fashion Retail Manager position is facilitated by Gap Recruitment Services Limited, a professional firm committed to fair and inclusive hiring practices. The employer values diversity and does not discriminate based on gender, age, or background. All qualified candidates are encouraged to apply, and only those shortlisted will be contacted due to the high volume of applications.

Conclusion

The Fashion Retail Manager role in Karen offers a unique opportunity to lead a team, drive sales, and make a lasting impact in Kenya’s fashion retail sector. With a competitive salary, a supportive work environment, and opportunities for career growth, this position is ideal for professionals passionate about fashion and leadership. Apply today to take the first step toward a rewarding career with a globally recognized menswear brand.