Business Development Manager – Recruitment & Payroll Services | Nairobi

Essential Job Details

  • Position Title: Business Development Manager – Recruitment & Payroll Services
  • Location: Nairobi, Kenya
  • Employment Type: Full-Time, On-site
  • Number of Vacancies: 1
  • Salary: Competitive
  • Category/Department: Business Development
  • Reporting To: CEO
  • Application Deadline: Monday, 21st July 2025
  • Reference Number: LR83XY4X

Introduction

A dynamic Business Development Manager opportunity awaits a strategic and motivated professional in Nairobi, Kenya, to drive growth for a leading recruitment and talent solutions firm. This role focuses on expanding the firm’s footprint in recruitment, payroll outsourcing, and HR advisory services, targeting diverse sectors such as SMEs, NGOs, and multinationals. With a competitive salary and performance incentives, this position offers a chance to shape business success, build meaningful client relationships, and contribute to Kenya’s thriving HR and outsourcing industry. Ideal for goal-oriented professionals passionate about B2B sales and talent solutions, this career opportunity promises autonomy, visibility, and impact.

About the Employer

The employer is a well-established and rapidly growing recruitment and talent solutions firm based in Nairobi, renowned for delivering tailored staffing, payroll outsourcing, and HR advisory services across East Africa. With a strong presence in Kenya, the firm serves a diverse clientele, including small and medium enterprises, non-governmental organizations, and multinational corporations. Committed to excellence, the organization leverages innovative strategies and a client-centric approach to connect businesses with top talent. The firm fosters a dynamic and supportive team culture, empowering employees to drive business growth while offering opportunities for professional development and recognition.

Key Responsibilities

  • Identify and engage potential clients across SMEs, NGOs, corporates, and multinationals to expand the client base.
  • Pitch customized recruitment, payroll outsourcing, and HR advisory solutions to meet client-specific needs.
  • Prepare and respond to Requests for Proposals (RFPs), Expressions of Interest (EOIs), and partnership proposals with precision.
  • Build a robust sales pipeline using CRM tools to manage leads, prospects, and opportunities effectively.
  • Track outreach activities, sales meetings, proposals, and conversion rates to ensure consistent progress.
  • Share weekly reports and revenue forecasts with the leadership team to support strategic decision-making.
  • Nurture long-term client relationships to ensure high satisfaction and repeat business opportunities.
  • Cross-sell and upsell additional services, such as employer branding, assessments, and HR tools, to maximize client value.
  • Ensure seamless handover of accounts to the delivery team for smooth service implementation.
  • Monitor hiring trends, industry shifts, and competitor offerings to stay ahead in the market.
  • Represent the company at networking events, business expos, and industry forums to enhance brand visibility.
  • Develop strategies to tap into new market segments and drive revenue growth.
  • Collaborate with internal teams to align business development efforts with operational capabilities.
  • Negotiate contracts and agreements to secure favorable terms for both the firm and clients.

Qualifications and Skills

  • Minimum 3 Years’ Experience in B2B sales, preferably in recruitment, HR services, or outsourcing.
  • Proven Ability in prospecting, proposal development, pitching, and closing deals in a competitive environment.
  • Proficiency in CRM Platforms, such as Zoho, and tools like LinkedIn Sales Navigator for digital prospecting.
  • Confident Communication Skills with expertise in presentations and negotiations.
  • Goal-Oriented Mindset with the ability to thrive under revenue targets and performance pressure.
  • Strong Professional Network in HR, procurement, or executive circles is a significant advantage.
  • Excellent Organizational Skills to manage multiple leads and projects simultaneously.
  • Strategic Thinking to identify and capitalize on new business opportunities.
  • Adaptability to navigate evolving market dynamics and client needs.
  • Negotiation Expertise to secure favorable contracts and partnerships.
  • Knowledge of Recruitment Trends and HR outsourcing practices in Kenya.
  • Team Collaboration Skills to work effectively with internal and external stakeholders.
  • Analytical Abilities to track performance metrics and optimize sales strategies.
  • Passion for Talent Solutions and helping organizations succeed through effective staffing.
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Company Culture and Values

The employer fosters a dynamic, collaborative, and high-trust work environment that encourages autonomy and creativity. Employees are empowered to take initiative, contribute innovative ideas, and drive meaningful outcomes in a fast-paced industry. The organization is committed to diversity, inclusion, and equal opportunity, ensuring all team members are valued and supported. With a focus on professional growth, the firm provides opportunities for skill development, networking, and visibility, making it an ideal workplace for a Business Development Manager to thrive and make a lasting impact.

How to Apply

Apply now for the Business Development Manager position in Nairobi. Submit your updated CV and a brief cover letter highlighting relevant experience via the employer’s career page at Careers Page. Ensure all documents are complete and clearly state the job title in your application. The application deadline is Monday, 21st July 2025. For inquiries or difficulties with the online application process, contact the employer at +254 784 155 512. Gap Recruitment Services Limited, the agency facilitating this recruitment, does not charge candidates for placement and is committed to fair, non-discriminatory hiring practices. Only shortlisted candidates will be contacted due to the high volume of applications.

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Tags

Business Development Manager, recruitment jobs in Nairobi, payroll services careers, B2B sales opportunities, Kenya HR jobs

Expanded Job Overview

The Business Development Manager role in Nairobi is a pivotal opportunity for a strategic professional to drive growth in recruitment, payroll outsourcing, and HR advisory services. This position, based in Kenya’s vibrant capital, offers the chance to work with a leading firm that connects organizations with top talent across diverse sectors. With a competitive salary and performance incentives, this role combines autonomy, creativity, and high visibility, making it ideal for ambitious individuals passionate about B2B sales and talent solutions. Below is an in-depth exploration of the role’s responsibilities, impact, and growth potential.

Why Pursue a Career in Business Development for Recruitment and Payroll Services?

The recruitment and HR outsourcing industry in Kenya is experiencing significant growth, driven by the increasing demand for efficient talent solutions and streamlined payroll processes. As a Business Development Manager, you will play a critical role in helping organizations address their staffing and HR needs, contributing to their operational success. This role offers the opportunity to engage with a wide range of clients, from SMEs to multinationals, while leveraging strategic sales skills to drive revenue and build long-term partnerships. The position provides a platform for professional growth, networking, and impact in Nairobi’s dynamic business landscape.

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The Role’s Impact in Nairobi’s Business Ecosystem

Nairobi, as Kenya’s economic hub, is a prime location for a Business Development Manager to make a significant impact. The employer’s focus on recruitment and payroll services positions it as a key player in supporting businesses across East Africa. By identifying and securing new clients, you will help organizations optimize their workforce, enhance operational efficiency, and achieve their strategic goals. Your work will contribute to the firm’s reputation as a trusted partner in talent solutions, strengthening its presence in a competitive market and driving economic growth in the region.

Day-to-Day Responsibilities in Detail

The Business Development Manager role involves a blend of strategic sales, client relationship management, and market analysis. Below is a detailed breakdown of daily responsibilities:

  • Client Acquisition: Proactively identify and engage potential clients across sectors like SMEs, NGOs, corporates, and multinationals, tailoring pitches to their specific needs.
  • Proposal Development: Craft compelling RFPs, EOIs, and partnership proposals that highlight the firm’s expertise in recruitment, payroll outsourcing, and HR advisory services.
  • Pipeline Management: Use CRM tools to build and manage a healthy pipeline of leads, tracking outreach, meetings, and conversions to ensure consistent progress toward revenue goals.
  • Client Relationship Building: Foster strong, long-term relationships with clients to ensure satisfaction, repeat business, and opportunities for cross-selling additional services.
  • Market Intelligence: Stay informed about hiring trends, industry shifts, and competitor offerings to position the firm as a market leader.

Skills Development and Career Growth

This role offers significant opportunities for professional development in B2B sales, client relationship management, and strategic business development. As a Business Development Manager, you will enhance your skills in prospecting, negotiation, and CRM management, while gaining exposure to tools like Zoho and LinkedIn Sales Navigator. The employer’s commitment to growth ensures access to training, mentorship, and networking opportunities, positioning you for future roles in sales leadership or executive management. The skills developed in this role—such as strategic planning, client engagement, and market analysis—are highly transferable across industries.

Working in Nairobi’s Thriving Business Hub

Nairobi’s status as a regional business hub makes it an ideal location for this role. As a Business Development Manager, you will work in a dynamic environment surrounded by innovative businesses, NGOs, and multinational corporations. The role requires adaptability to meet ambitious targets and navigate complex client needs, but it also offers the chance to build a strong professional network and contribute to high-impact projects. Nairobi’s vibrant business community provides endless opportunities for networking, collaboration, and career advancement.

Industry Trends and Opportunities

Kenya’s recruitment and payroll outsourcing sector is growing rapidly, driven by the need for efficient HR solutions in a competitive market. The rise of digital tools like CRM platforms and LinkedIn Sales Navigator has transformed how businesses engage with clients, creating opportunities for innovative sales strategies. As a Business Development Manager, you will leverage these trends to build a robust client pipeline, drive revenue growth, and position the firm as a leader in talent solutions. Staying updated on industry trends, such as employer branding and HR technology, will be key to your success.

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Qualifications in Depth

To excel in this role, candidates must bring a combination of sales expertise, industry knowledge, and strategic thinking. A minimum of 3 years in B2B sales, preferably in recruitment or HR services, is required, along with a proven track record in prospecting, pitching, and closing deals. Proficiency in CRM platforms and digital prospecting tools like LinkedIn Sales Navigator is essential for managing leads and tracking performance. Strong communication and negotiation skills, coupled with a goal-oriented mindset, are critical for meeting revenue targets and building client relationships.

Why This Role Stands Out

The Business Development Manager position is a unique opportunity to drive the growth of a leading recruitment and talent solutions firm while enjoying autonomy, creativity, and competitive compensation. Unlike traditional sales roles, this position focuses on strategic client acquisition and relationship management, offering visibility and impact within a dynamic industry. The supportive team culture, performance incentives, and opportunities for professional growth make this role an attractive choice for ambitious professionals passionate about talent solutions and business development.

Application Tips

When applying for the Business Development Manager role, ensure your CV highlights your relevant experience in B2B sales, client acquisition, and relationship management. Your cover letter should emphasize your ability to meet revenue targets, leverage CRM tools, and build strategic partnerships. Be sure to include specific achievements, such as successful client pitches or revenue growth, to demonstrate your suitability for the role. Clearly state the job title in your application to ensure it is processed correctly.

Commitment to Equal Opportunity

The recruitment process for this Business Development Manager position is facilitated by Gap Recruitment Services Limited, a professional firm committed to fair and inclusive hiring practices. The employer values diversity and does not discriminate based on gender, age, or background. All qualified candidates are encouraged to apply, and only those shortlisted will be contacted due to the high volume of applications.

Conclusion

The Business Development Manager role in Nairobi offers a remarkable opportunity to drive growth for a leading recruitment and talent solutions firm. With a competitive salary, performance incentives, and a supportive team culture, this position is ideal for strategic professionals eager to make an impact in Kenya’s HR and outsourcing industry. Apply today to join a dynamic organization and take the next step in your career.