- Position Title: Customer Service Representative (Fully Remote/Work From Home)
- Location: Fully Remote (Global – Kenya Eligible)
- Employment Type: Full-Time
- Number of Vacancies: Multiple
- Application Deadline: Not Specified (Apply ASAP – Rolling Recruitment)
- Category/Department: Customer Support / Client Services / Remote Work
- Salary Expectation: Estimated KSh 40,000–70,000 gross monthly (including base salary and performance incentives). This estimate is based on market rates for remote customer service representatives in global BPO/outsourcing firms targeting English-speaking agents (Glassdoor/PayScale/MySalaryScale data for similar remote roles in Kenya often range KSh 30,000–60,000 base, with incentives/tips pushing higher for high-performance agents in 24/7 support operations). Actual salary competitive and performance-based; this is an independent approximation to guide expectations and negotiation – no legal implication intended.
Introduction
The Customer Service Representative role at Influx offers a fully remote opportunity to deliver exceptional support for online businesses and tech companies worldwide, answering customer questions via calls/chats/video calls in a 24/7 global operation. This position is ideal for detail-oriented, empathetic problem-solvers with excellent English skills and a passion for helping customers resolve issues effectively.
Influx innovates customer support on demand, reaching millions with trustworthy information and seamless service. No prior experience required – perfect entry into remote customer service with training, QA, data-driven improvement.
Applications via Typeform link.
About Influx
Influx innovates customer support online businesses helping clients provide best customer support customers. Operation includes agents/managers working globe make good use training/QA/data/insights provide service 24/7 every day year.
Influx fosters culture problem-solving/empathy/learning, empowering agents deliver high-impact support global brands/tech companies.
Job Description
Key Duties
- Diagnose/solve customer problems effectively.
- Communicate clearly/professionally via chats/calls/video calls customers.
- Coordinate effectively peers/manager ensure smooth resolution.
- Contribute high-performance/friendly workplace culture.
Requirements
- Excellent written/verbal English (Spanish bilingual option).
- Strong problem-solving skills.
- Sense of humour.
How to Apply
Apply for Customer Service Representative (Fully Remote) at Influx
Click ‘Start’ begin application. Good luck!
Influx equal opportunity employer.
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Tags
Influx Customer Service Representative Remote Kenya, Work From Home Call Chat Video Support Jobs, English Problem Solving Empathy No Experience, Full-Time Remote Ongoing Apply ASAP, Global BPO Customer Support Opportunities, Vision 2030 Digital Economy Remote Work
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