- Position Title: Host/Hostess (Est. Monthly Salary KSh 25,000–45,000 Including Tips)
- Location: Nairobi, Kenya
- Employment Type: Full-Time
- Number of Vacancies: 15
- Application Deadline: January 31, 2026
- Category/Department: Hospitality / Customer Service / Restaurant Operations
- Salary Expectation: Estimated KSh 25,000–45,000 monthly (base + tips/service charge). This estimate is based on employee-reported data from Glassdoor/PayScale/MySalaryScale for similar roles at Java House and Nairobi restaurants (base often KSh 18,000–30,000 for entry-level hospitality, supplemented by tips/service charge common in upscale cafes/restaurants pushing total to higher range), current Nairobi hospitality market rates for host/hostess positions, and inclusion of typical benefits like meals/transport. Actual pay varies by branch/location/performance; this is an independent approximation to guide expectations and negotiation – no legal implication intended.
Introduction
Java House, one of Kenya’s leading coffeehouse and restaurant chains known for premium coffee/gourmet food/vibrant atmosphere multiple branches Nairobi, is hiring 15 Host/Hostess positions create welcoming/exceptional guest experiences front-of-house operations.
No prior experience required (0 years) entry-level role ideal enthusiastic individuals strong customer service skills eager start hospitality career dynamic/fast-paced environment. Responsibilities focus greeting/seating guests/managing reservations/ensuring smooth dining experience/contributing team customer satisfaction.
Applications online dedicated portal deadline January 31, 2026.
About Java House
Java House popular Kenyan brand synonymous quality coffee/casual dining/inviting ambiance. Multiple locations Nairobi offers blend local/international flavors relaxed/yet upscale setting.
Java House fosters culture excellent service/teamwork/guest satisfaction, opportunities growth hospitality industry.
Job Description
Key Responsibilities
- Meet/greet/seat all guests restaurant warm/professional manner.
- Organize/reserve tables large groups/bookings ensure smooth flow.
- Ensure key service touch points checked maintained high standards.
- Maintain clean menus/baby chairs/crockery/cutlery takeaway stations.
- Ensure seated/takeaway guests addressed promptly needs met.
- Assist manager/chef communications specials day/run-outs.
- Ensure necessary orders proper mise-en-place given manager ordering.
- Assist taking/fulfilling takeaway orders via phone.
- Ensure guests’ needs met entire dining experience.
- Contribute team effort achieve customer satisfaction.
- Bid farewell guests exiting branch positive note.
Requirements
- Minimum Qualification: Not specified (entry-level – KCSE/KCSE equivalent sufficient).
- Experience Length: 0 Years (no prior experience required).
- Skills & Attributes:
- Excellent communication/interpersonal skills.
- Friendly/outgoing personality genuine smile.
- Ability multitask fast-paced environment.
- Strong organizational skills manage reservations/waiting lists.
- Customer-focused mindset commitment guest satisfaction.
- Professional appearance/grooming standards.
- Basic computer literacy advantage reservations systems.
- Fluency English/Kiswahili.
How to Apply
Apply for Host/Hostess at Java House Nairobi
Applications reviewed ongoing basis – apply early.
Java House equal opportunity employer.
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Tags
Java House Host Hostess Vacancies Nairobi, Restaurant Hospitality Customer Service Greeting Seating Jobs, Entry Level No Experience Required, Full-Time Deadline January 2026, Coffee House Cafe Dining Experience Opportunities, Vision 2030 Hospitality Tourism Growth
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