Essential Job Details

• Position Title: Insurance Sales Representative
• Location: Olkaria Branch, Nairobi, Kenya
• Employment Type: Full-Time, Permanent
• Number of Vacancies: 1
• Salary: Not disclosed
• Category/Department: Insurance Agency
• Reporting To: Not specified (likely Branch Manager or Insurance Agency Manager)
• Post Date: August 4, 2025
• Application Deadline: Not specified (apply as soon as possible, as applications are reviewed on a rolling basis)
• Experience: Minimum 3 years in the insurance industry
• Education Level: Diploma in Insurance; Bachelor’s Degree preferred
• Professional Qualification: Certificate of Proficiency (COP) or equivalent

Introduction

The Insurance Sales Representative position at Stima Sacco’s Olkaria Branch in Nairobi offers an exceptional career opportunity for a results-oriented professional passionate about driving insurance business growth in a leading Deposit-Taking Sacco. This role is critical to designing and implementing effective marketing strategies to attract new and retain existing clients, ensuring the profitability and expansion of Stima Sacco’s Insurance Agency. Ideal for Kenyan professionals with a strong background in insurance sales and a commitment to customer excellence, this Insurance Sales Representative position provides a platform to contribute to a fast-growing financial institution while advancing your career in Nairobi’s dynamic financial services sector.

The Insurance Sales Representative will play a pivotal role in building long-term client relationships, assessing risk profiles, and delivering tailored insurance solutions. With Stima Sacco’s reputation as a nationwide leader in financial services, this role offers a chance to make a significant impact in Nairobi’s competitive insurance market, fostering trust and delivering value to clients. The position combines strategic marketing, client engagement, and risk assessment, making it perfect for individuals who thrive in a customer-facing, results-driven environment.

About Stima Sacco

Stima DT Savings and Credit Cooperative Society Limited (Stima Sacco) is a leading, licensed Deposit-Taking Sacco headquartered in Nairobi, Kenya. Renowned for its rapid growth and nationwide presence, Stima Sacco provides a wide range of financial services, including savings, credit, and insurance products, to its members and clients. The organization is committed to delivering innovative, customer-centric solutions that empower individuals and businesses, fostering financial inclusion and economic empowerment across Kenya.

The Insurance Agency at Stima Sacco’s Olkaria Branch is a key component of its strategic growth, offering tailored insurance products to meet diverse client needs. With a focus on professionalism, integrity, and excellence, Stima Sacco fosters a collaborative and high-performance culture, aligning with Nairobi’s role as a financial services hub. The Insurance Sales Representative will contribute to this mission by driving insurance business growth, ensuring client satisfaction, and upholding the Sacco’s reputation for trust and reliability.

Key Responsibilities

The Insurance Sales Representative will be responsible for designing and implementing marketing strategies, building client relationships, and ensuring compliance with insurance industry standards. The role involves engaging with clients, assessing their needs, and delivering customized insurance solutions to drive business growth. Below is a detailed breakdown of the key responsibilities:

1. Designing and Implementing Marketing Strategies

• Develop effective marketing strategies to sell new insurance contracts to both new and existing clients, aligning with Stima Sacco’s growth objectives for the Insurance Sales Representative role.
• Identify target markets and create campaigns to promote insurance products, leveraging digital and traditional channels.
• Collaborate with the marketing team to design promotional materials and strategies that enhance brand visibility and client acquisition.
• Monitor the effectiveness of marketing initiatives, adjusting strategies to maximize outreach and conversion rates.

2. Client Engagement and Relationship Building

• Contact potential clients through networking, referrals, cold calling, and other lead-generation methods to build rapport and trust.
• Research and source potential clients, identifying opportunities to expand the insurance business portfolio for the Insurance Sales Representative.
• Build long-term relationships with clients, fostering loyalty and repeat business through exceptional customer service.
• Follow up with existing clients to ensure satisfaction and identify opportunities for upselling or cross-selling insurance products.

3. Client Needs Assessment and Solution Delivery

• Appraise the wishes and demands of business or individual clients to recommend suitable protection plans tailored to their needs.
• Collect detailed information on clients’ risk profiles, including financial, health, or asset-related factors, to offer appropriate insurance solutions.
• Deliver approved policies to new clients, clearly explaining benefits, risks, and terms to ensure transparency and understanding.
• Provide ongoing support to clients, addressing queries and ensuring clarity on policy details.

4. Administrative and Reporting Tasks

• Submit client applications accurately, ensuring compliance with Stima Sacco’s internal processes and industry regulations.
• Issue quotes for insurance products, tailoring proposals to meet client needs and budgetary constraints.
• Maintain accurate client records, including applications, policies, and communications, to support efficient operations for the Insurance Sales Representative.
• Prepare detailed reports on sales activities, client interactions, and business performance for management review.
• Track insurance claims to ensure timely processing, solidifying client trust and safeguarding Stima Sacco’s reputation.

5. Risk Assessment and Compliance

• Conduct risk assessments for proposed and existing insurance products, ensuring alignment with industry standards and client needs.
• Ensure compliance with insurance regulations, including those set by the Insurance Regulatory Authority (IRA) in Kenya.
• Retain continuous awareness of agency transactions, sales terms, and market trends to inform strategic decisions.
• Monitor claims and policy performance to identify potential risks and recommend mitigation strategies.

6. Industry Awareness and Professional Development

• Keep abreast of industry trends, market dynamics, and best practices in insurance sales to remain competitive.
• Stay updated on Stima Sacco’s insurance products, ensuring thorough knowledge to address client queries effectively.
• Participate in training and professional development opportunities to enhance sales and customer service skills for the Insurance Sales Representative.
• Contribute to knowledge sharing within the team, promoting best practices in insurance sales and client management.

Qualifications and Skills

To excel as an Insurance Sales Representative at Stima Sacco, candidates must meet the following qualifications and skills, as outlined in the job description and aligned with industry standards:

• Education:
• Diploma in Insurance from a recognized institution (required).
• Bachelor’s Degree in Insurance, Business Administration, Marketing, or a related field (preferred).
• Professional Qualifications:
• Certificate of Proficiency (COP) or equivalent professional insurance qualification (mandatory).
• Additional certifications, such as Associate of the Chartered Insurance Institute (ACII) or other relevant qualifications, are an advantage.
• Experience:
• Minimum 3 years of working experience in the insurance industry, preferably in sales or client management roles.
• Experience in a Deposit-Taking Sacco or financial services institution is highly desirable.
• Proven track record in designing and implementing marketing strategies for insurance products.
• Technical Skills:
• Knowledge of insurance products, including life, health, property, and casualty insurance, to provide tailored solutions.
• High analytical skills to assess client risk profiles and recommend appropriate coverage plans.
• Excellent report writing skills to prepare detailed sales and performance reports.
• Proficiency in presentation skills to deliver compelling pitches and proposals to clients.
• Familiarity with insurance industry regulations, including compliance with IRA standards.
• Soft Skills:
• Interpersonal skills to build rapport and maintain long-term client relationships.
• Communication and negotiation skills to engage clients effectively and close sales.
• High ethical standards and professionalism to uphold Stima Sacco’s reputation.
• Planning and organization skills to manage sales activities and meet targets.
• Excellent customer experience skills to ensure client satisfaction and loyalty.
• Problem-solving skills to address client queries and mitigate risks effectively.
• Preferred Skills:
• Experience with digital marketing tools to enhance outreach and client acquisition.
• Knowledge of Sacco operations and financial services to align insurance sales with organizational goals.
• Multilingual abilities (e.g., English, Swahili) to engage diverse clients in Nairobi.

Company Culture and Values

Stima Sacco fosters a collaborative, customer-centric, and high-performance culture, guided by its commitment to financial inclusion and empowerment. Based in Nairobi, a hub for financial services, the organization values integrity, professionalism, and excellence, creating a supportive environment for employees to thrive. Stima Sacco is dedicated to delivering innovative, client-focused solutions, ensuring that its Insurance Agency meets the diverse needs of its members and clients. As an Insurance Sales Representative, you will contribute to a culture that prioritizes trust, accountability, and exceptional customer service, aligning with Stima Sacco’s mission to drive financial growth and security.

The organization’s emphasis on strategic growth and expansion provides a dynamic workplace where employees are encouraged to innovate and excel. The Insurance Sales Representative role offers a chance to work in a results-driven environment, collaborating with teams to achieve business objectives and enhance client satisfaction.

How to Apply

Apply now for the Insurance Sales Representative position at Stima Sacco’s Olkaria Branch in Nairobi. To submit your application:

• Complete the online application form via: Apply for Insurance Sales Representative.
• Prepare a detailed CV highlighting your insurance sales experience, qualifications, and professional certifications (e.g., COP).
• Include a cover letter explaining your suitability for the Insurance Sales Representative role and alignment with Stima Sacco’s goals.
• Attach copies of your Diploma in Insurance, Bachelor’s Degree (if applicable), and COP certificate.
• Applications are reviewed on a rolling basis; apply as soon as possible to maximize your chances.
• Only shortlisted candidates will be contacted for interviews.
• Note: Stima Sacco is an equal opportunity employer and does not charge any fees for job applications. Candidates requiring accommodations due to disabilities should contact the employer directly through the application portal.

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Tags

Insurance Sales Representative, Nairobi jobs, insurance careers, Sacco jobs, financial services careers

Role Overview

The Insurance Sales Representative role at Stima Sacco’s Olkaria Branch in Nairobi is a critical position within the Insurance Agency, focused on driving business growth through effective marketing strategies and client engagement. This role involves designing campaigns, building long-term client relationships, assessing risk profiles, and delivering tailored insurance solutions. Ideal for professionals with at least 3 years of experience in the insurance industry, this Insurance Sales Representative position offers a chance to contribute to a leading Sacco’s growth while advancing your career in Nairobi’s vibrant financial services sector.

Why This Role Matters

As an Insurance Sales Representative, you will play a pivotal role in expanding Stima Sacco’s Insurance Agency, enhancing client trust, and driving profitability. Your ability to attract new clients, retain existing ones, and deliver customized insurance solutions will directly impact the Sacco’s reputation and financial success. By fostering long-term relationships and ensuring compliance with industry standards, you will contribute to Stima Sacco’s mission of financial empowerment, making a tangible difference in Nairobi’s competitive insurance market. The Insurance Sales Representative role is both impactful and rewarding, offering a chance to shape the future of a leading financial institution.

Program Context: Stima Sacco’s Insurance Agency

Stima Sacco’s Insurance Agency is a key component of its strategic growth, offering a range of insurance products to meet the needs of its members and clients. Operating from the Olkaria Branch in Nairobi, the agency leverages Stima Sacco’s nationwide presence and reputation to deliver client-centric solutions. The Insurance Sales Representative role supports the agency’s objectives by driving sales, ensuring compliance, and enhancing customer satisfaction. By aligning with industry trends and best practices, the role contributes to Stima Sacco’s mission of fostering financial security and inclusion across Kenya.

Day-to-Day Responsibilities

The Insurance Sales Representative will engage in a variety of tasks to drive insurance business growth and client satisfaction. Daily responsibilities include:

• Marketing Strategy Development: Designing campaigns to promote insurance products and attract new clients for the Insurance Sales Representative role.
• Client Engagement: Contacting potential clients, building rapport, and maintaining long-term relationships through exceptional service.
• Needs Assessment: Appraising client needs and risk profiles to recommend suitable insurance plans.
• Policy Delivery: Issuing quotes, delivering approved policies, and explaining benefits and risks to clients.
• Reporting: Preparing sales reports, client records, and performance metrics for management review.
• Risk Assessment: Conducting risk assessments for proposed products to ensure alignment with client needs and industry standards.
• Industry Awareness: Staying updated on market trends and insurance products to inform sales strategies.

Skills Development Opportunities

The Insurance Sales Representative role offers significant opportunities for professional growth, enhancing skills in insurance sales, client management, and financial services. Key development opportunities include:

• Sales and Marketing Expertise: Mastering the design and implementation of effective insurance marketing strategies for the Insurance Sales Representative.
• Client Relationship Management: Building skills in rapport-building, negotiation, and long-term client engagement.
• Risk Assessment Skills: Developing expertise in evaluating client risk profiles and recommending tailored solutions.
• Compliance Knowledge: Gaining familiarity with IRA regulations and insurance industry standards.
• Report Writing and Presentation: Enhancing skills in preparing detailed reports and delivering compelling client presentations.
• Customer Service Excellence: Improving client interaction skills to ensure satisfaction and loyalty.

These opportunities position you for career advancement in insurance sales, financial services, or leadership roles within Stima Sacco or the broader industry.

Working in Nairobi

Nairobi, Kenya’s capital and financial hub, provides a dynamic work environment for the Insurance Sales Representative at Stima Sacco’s Olkaria Branch. Located in a strategic area of Nairobi, the Olkaria Branch serves a diverse client base, offering a vibrant setting for engaging with businesses and individuals. Nairobi’s role as home to the Nairobi Securities Exchange (NSE) and major financial institutions makes it an ideal location for a career in insurance sales. With access to modern amenities and a thriving professional community, Nairobi offers a supportive backdrop for contributing to Stima Sacco’s growth while advancing your career.

Career Growth Potential

The Insurance Sales Representative role is a gateway to advanced roles in insurance, financial services, or leadership within Stima Sacco. Key growth prospects include:

• Senior Sales Roles: Advancing to positions like Insurance Sales Manager or Business Development Manager.
• Leadership Opportunities: Moving into supervisory roles within Stima Sacco’s Insurance Agency or other departments.
• Specialized Insurance Careers: Transitioning to roles in underwriting, claims management, or product development.
• Professional Development: Accessing certifications like ACII or other insurance qualifications to enhance expertise.
• Industry Influence: Contributing to Stima Sacco’s nationwide expansion, building a strong reputation in Kenya’s insurance sector.

The full-time, permanent nature of the role ensures long-term career stability and opportunities for growth in Nairobi’s financial services landscape.

Commitment to Diversity and Inclusion

Stima Sacco is committed to fostering an inclusive workplace, ensuring equal opportunities for all employees regardless of background. The organization upholds fair recruitment practices and prioritizes accessibility for candidates with disabilities. As an Insurance Sales Representative, you will contribute to a culture of integrity, professionalism, and customer-centricity, aligning with Stima Sacco’s values. The Sacco’s focus on financial inclusion creates a supportive environment for employees to thrive and make a meaningful impact.

Who Should Apply

The Insurance Sales Representative role is ideal for professionals with a Diploma in Insurance, a COP or equivalent qualification, and at least 3 years of experience in the insurance industry. If you have strong sales, analytical, and customer service skills, and a passion for driving business growth, this position offers a chance to excel in Nairobi’s financial services sector. Candidates with experience in Sacco operations or working with diverse clients are particularly well-suited for the Insurance Sales Representative role.

How to Stand Out as an Applicant

To increase your chances of being shortlisted for the Insurance Sales Representative role:

• Highlight Insurance Experience: Emphasize your 3+ years of insurance sales experience and COP qualification in your CV.
• Showcase Sales Achievements: Provide examples of successful marketing strategies or client acquisition in your cover letter.
• Demonstrate Customer Service Skills: Highlight your ability to build rapport and deliver exceptional client experiences.
• Emphasize Compliance Knowledge: Showcase familiarity with IRA regulations and industry standards.
• Reflect Stima Sacco’s Values: Align your application with the Sacco’s mission of financial inclusion and customer excellence.

Application Tips

When applying for the Insurance Sales Representative position:

• Complete the Online Form: Fill out the application form accurately at Apply for Insurance Sales Representative.
• Tailor Your CV: Highlight relevant insurance sales experience, qualifications, and certifications.
• Write a Concise Cover Letter: Explain your suitability for the Insurance Sales Representative role and alignment with Stima Sacco’s goals.
• Include Certifications: Attach copies of your Diploma in Insurance, COP certificate, and Bachelor’s Degree (if applicable).
• Submit Early: Applications are reviewed on a rolling basis, so apply promptly to maximize your chances.
• Ensure Accuracy: Verify that your application is complete and correctly formatted.

Why Work at Stima Sacco

Working as an Insurance Sales Representative at Stima Sacco offers a unique opportunity to contribute to a leading Sacco’s growth while advancing your career in Nairobi. Key benefits include:

• Impactful Work: Drive insurance business growth, enhancing financial security for clients.
• Competitive Role: Enjoy a full-time, permanent position with opportunities for professional development.
• Dynamic Environment: Work in Nairobi’s Olkaria Branch, engaging with diverse clients in a financial hub.
• Career Advancement: Access pathways to senior sales, leadership, or specialized insurance roles.
• Supportive Culture: Thrive in a collaborative, customer-centric organization that values integrity and excellence.

By joining Stima Sacco, you will play a critical role in delivering tailored insurance solutions, fostering client trust, and contributing to Kenya’s financial inclusion agenda.

Additional Information

Stima Sacco is an equal opportunity employer committed to fair and transparent recruitment processes. No fees are charged for job applications, and candidates should be cautious of fraudulent requests for payment. Candidates requiring accommodations due to disabilities should contact the employer directly through the application portal. For more details, refer to the official application portal: Apply for Insurance Sales Representative.

Conclusion

The Insurance Sales Representative role at Stima Sacco’s Olkaria Branch in Nairobi is a transformative opportunity for professionals passionate about insurance sales and financial services. By joining Stima Sacco, you will contribute to innovative insurance solutions, drive business growth, and enhance client trust in a leading financial institution. With a focus on professionalism, customer excellence, and career growth, this Insurance Sales Representative position offers a chance to make a lasting impact in Nairobi’s vibrant financial sector. Apply today to become part of a team dedicated to financial empowerment and inclusion.