Essential Job Details

• Position Title: Library Assistant II
• Location: Head Office, Nairobi
• Employment Type: Permanent & Pensionable
• Number of Vacancies: 1
• Salary: Not specified
• Category/Department: Strategy, Research & Compliance
• Reporting To: Director, Strategy Research & Compliance
• Application Deadline: 9th June 2025, 5:00 p.m.

Start Your Public Sector Career as a Library Assistant II – Administrative Justice Opportunity in Kenya 2025

This is an exceptional Library Assistant II job opportunity in Kenya for individuals looking to grow within the public service, particularly in a mission-driven, information-centered role. If you’re passionate about books, information systems, and public service, this role offers a meaningful platform to make a difference. The opportunity presents a blend of administrative responsibility and direct user support—ideal for graduates who enjoy structured environments with public impact.

Based at the Commission on Administrative Justice (CAJ), this Library Assistant II opportunity in Kenya invites qualified candidates with a background in Library Science or Information Science to contribute to the advancement of knowledge access and citizen engagement through strategic information management.

About the Commission on Administrative Justice (CAJ)

The Commission on Administrative Justice, also known as the Office of the Ombudsman, plays a critical role in promoting administrative justice, fairness, and transparency in Kenya’s public service. Through strategic oversight, citizen engagement, and service monitoring, CAJ ensures that public institutions remain accountable and people-centric.

Operating under constitutional mandate, CAJ integrates research, compliance, and systemic oversight functions to serve all Kenyans equitably. The Strategy, Research & Compliance department is central to this mission—managing knowledge, improving information access, and supporting informed decision-making at the highest levels of governance.

By joining CAJ as a Library Assistant II, you become part of a national movement that champions fair administration and data-driven governance. The position offers not only job stability but also purpose.

Key Responsibilities

The duties of a Library Assistant II include a range of operational, support, and user engagement functions that promote efficient information flow and resource management:

• Issue and receive library books and materials for internal and external users
• Compile and maintain statistics of borrowed, returned, and overdue library resources
• Support users in locating resources through the relevant library systems
• Respond to general user enquiries and provide basic orientation to new users
• Register new library users into the database or card system
• Conduct database searches to assist staff with research and information retrieval
• Send overdue reminders to library users for unreturned publications
• Update the library catalogue with new materials and resource changes
• Organize and shelve materials properly to maintain systematic order
• Ensure that library shelves are tidy and accessible to enhance user experience
• Assist users with technical navigation of electronic and physical library resources
• Classify and catalogue information materials using standard systems (e.g., Dewey Decimal, Library of Congress)
• Manning the circulation area during open hours and assisting with records
• Execute other related duties as may be assigned to support library operations

This role is critical to upholding the institution’s knowledge ecosystem. The Library Assistant II opportunity in Kenya goes beyond books; it requires the facilitation of research, policy access, and civic empowerment through structured knowledge sharing.

Qualifications and Skills

To be eligible for this Library Assistant II opportunity in Kenya, you must meet the following criteria:

Minimum Academic Qualifications:

• A Diploma in Library Studies, Information Science, or equivalent qualification from a recognized institution

Additional Technical Requirements:

• Certificate in Computer Application Skills from a recognized institution

These core qualifications are intended to ensure that applicants possess both theoretical knowledge and the technical capacity to function in a digitized library environment. Candidates with an understanding of cataloguing tools, digital archiving systems, or public sector workflows will have an added advantage.

Core Competencies & Attributes:

• High degree of attention to detail and accuracy in data handling
• Strong communication and interpersonal skills, especially in a public service context
• Proficiency in information systems and digital resource tools
• Organized, dependable, and capable of working independently or in teams
• Demonstrated commitment to confidentiality and integrity
• Ability to multitask and respond effectively to library users’ needs

Company Culture and Values

The Commission on Administrative Justice is anchored in principles of equity, transparency, and justice. It upholds a professional working environment where public accountability is more than a policy—it’s a daily practice. Staff are expected to demonstrate:

• Commitment to public service and social accountability
• Respect for diversity, inclusion, and human dignity
• Support for innovation in service delivery and information management
• Dedication to continuous improvement and learning

Working at CAJ, especially in the Strategy, Research & Compliance department, offers an opportunity to grow professionally in one of the most integrity-driven institutions in Kenya.

How to Apply

Apply now for the Library Assistant II opportunity in Kenya 2025 by submitting your application through the Commission’s official e-recruitment portal.

Application Deadline: 9th June 2025 at 5:00 p.m.

How to Submit:

• Visit the Commission’s official recruitment portal (as stated in the full advertisement)
• Complete the application form and upload relevant documents (CV, academic certificates, professional certifications)
• Ensure you apply before the stated deadline

The Commission is an equal opportunity employer. Women, youth, and persons with special needs are strongly encouraged to apply.

Only shortlisted candidates will be contacted.

For any clarifications or inquiries, candidates are encouraged to follow official CAJ communication channels.

Postal Address:
The Commission Secretary
Commission on Administrative Justice
2nd Floor, Westend Towers, Waiyaki Way
P.O. Box 20414 – 00200
City Square, Nairobi

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Working with CAJ means joining a body that protects citizens and advances justice across Kenya. This Library Assistant II opportunity in Kenya allows you to be part of that noble vision.

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