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Essential Job Details
| Position Title | Application Link |
|---|---|
| Head of Innovation – CIA Division | Apply via Minet Careers Portal |
| Account Manager – Business Development | Apply via Minet Careers Portal |
| Account Manager – Retention | Apply via Minet Careers Portal |
Introduction
Are you a seasoned innovation leader or client-focused insurance expert seeking a meaningful career step? This is a golden career opportunity at Minet Kenya, a trusted insurance intermediary and risk advisory provider within the AON Global Network. As Minet continues to redefine insurance advisory in Kenya, they are recruiting for three high-level positions that will shape the organization’s future across digital innovation, new business acquisition, and client retention.
These roles are based at the company’s headquarters in Nairobi, Kenya, and come with the rare advantage of both autonomy and visibility at the senior leadership level.
The application deadline for all three positions is Wednesday, 28th May 2025.
About Minet Kenya
Minet is one of Kenya’s leading risk and human capital solutions providers. As the Kenyan representative of AON, Minet is trusted by thousands of clients in delivering tailor-made services in insurance brokerage, health solutions, pensions, and reinsurance.
Minet’s business philosophy is anchored on client centricity, continuous innovation, compliance, and stakeholder value.
Whether you’re driving transformative product development, building relationships with Kenya’s top corporates, or ensuring premium collection efficiency—Minet Kenya offers a platform where your impact will be measurable.
Vacancy 1: Head of Innovation – CIA Division
Location: Nairobi
Job Purpose
The Head of Innovation will be responsible for building and commercializing high-impact, customer-driven insurance solutions. This executive role will oversee everything from market research to product deployment. Your innovation agenda will empower Minet to lead in a digital-first insurance era.
Key Responsibilities
Innovation Strategy and Execution
- Spearhead the end-to-end innovation lifecycle: ideation, testing, launch.
- Manage a multi-year innovation pipeline aligned with market needs.
Product Development and Go-to-Market
- Validate product-market fit via pilot testing.
- Work with operations and underwriting to ensure scalable execution.
Cross-Functional Collaboration
- Coordinate with all broking, underwriting, marketing, and compliance teams.
- Apply agile methodologies and lean experimentation for faster delivery.
Stakeholder Management
- Act as innovation liaison to the CEO, board, partners, and regulators.
- Represent Minet in forums focused on InsurTech, AI, Digital Transformation, and ESG.
Market Intelligence
- Analyze global trends and map them to local client needs.
- Provide forecasts and gap analysis to steer internal R&D priorities.
Culture Development
- Launch internal innovation hubs and creative hackathons.
- Drive knowledge-sharing and mentorship for junior staff.
Minimum Qualifications
- Bachelor’s degree in Finance, Business, or Technology.
- Master’s degree in Innovation, Strategic Management, or MBA (preferred).
- IIK/ACII certifications are an added advantage.
Experience
- 7–10 years of insurance, fintech, or consulting experience.
- At least 3 years in a product innovation or transformation leadership role.
Core Skills
- Digital innovation, human-centered design, agile leadership.
- Strategic storytelling, stakeholder influence.
- Data fluency: KPIs, ROI modeling, analytics dashboards.
Vacancy 2: Account Manager – Business Development (Life)
Location: Nairobi
Job Purpose
As an Account Manager – Business Development, your primary role will be to attract new clients, manage the lead-to-policy lifecycle, and contribute to Minet’s revenue growth in the Life Insurance segment.
Key Responsibilities
- Build a healthy, active sales pipeline with opportunities at 40% above target.
- Use CRM to log all prospects, follow-ups, client notes, and funnel tracking.
- Lead client proposal creation, industry benchmarking, and tender responses.
- Present at key conferences and exhibitions to represent Minet.
- Coordinate with underwriting to ensure swift onboarding of new clients.
Key Result Areas
- Revenue generation (new client income).
- Upselling and cross-selling to existing accounts.
- Market visibility through public engagements and published thought leadership.
Minimum Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- Diploma in Insurance is required.
- ACII or sales certifications preferred.
Experience
- 3–5 years of B2B sales in insurance, banking, or financial services.
- Exposure to group life, pensions, and corporate risk advisory a strong plus.
Core Skills
- Insurance product knowledge
- Consultative selling and relationship building
- Proposal writing and financial modeling
- Tender management and bid defense
Vacancy 3: Account Manager – Retention (Life)
Location: Nairobi
Job Purpose
This position ensures long-term relationship management for existing life insurance clients. You’ll be responsible for renewal processes, policy upgrades, premium collection, and client education.
Key Responsibilities
- Maintain 100% policy retention rate.
- Address all client queries within 48 hours.
- Conduct annual benefits and member training for each client.
- Monitor premium collection and follow up within 30 days of issuance.
- Ensure SLA compliance in collaboration with underwriting and claims.
Key Result Areas
- Collection compliance.
- Client satisfaction scores.
- Portfolio growth through renewals and feature upgrades.
Minimum Qualifications
- Bachelor’s degree in Business or Insurance.
- Diploma in Insurance is mandatory.
Experience
- 3–5 years of work in a similar insurance client relations role.
Core Skills
- SLA management, CRM updates
- Underwriting familiarity
- Policy document verification
- Reporting and account summaries
How to Apply
Submit your application through the official Minet careers portal by Wednesday, 28th May 2025. Use the relevant links below to ensure your application is received for the correct role.
| Job Title | Direct Application Link |
|---|---|
| Head of Innovation | Apply Now |
| Account Manager – Business Development | Apply Now |
| Account Manager – Retention | Apply Now |
Ensure that your CV and cover letter are professionally formatted, clearly state the position you’re applying for, and highlight specific accomplishments tied to revenue, innovation, client growth, or leadership.
Only shortlisted applicants will be contacted.
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