- Position Title:
- Digital Marketing Intern
- Business Development Intern
- Repair and Technical Support Intern
- Customer Relations Intern
- Number of Vacancies: Multiple
- Location: Nairobi
- Employment Type: Internship
- Application Deadline: Not Specified
- Category/Department: Sales / Marketing / Business Development, Customer Service / Support, Engineering / Technical, ICT / Computer
- Salary Expectation: Estimated KSh 15,000–30,000 monthly stipend. This estimate is based on typical internship allowances in Kenya’s tech and e-commerce sector for university/college students or recent graduates, drawn from BrighterMonday, MyJobMag, and Corporate Staffing Services listings (common ranges KSh 10,000–50,000, with structured programs averaging KSh 20,000–30,000). Actual stipend is set by the employer and may vary or include additional benefits; this is an independent approximation to guide expectations – no legal implication intended.
Introduction
Gain valuable hands-on experience through exciting internship opportunities at REVIVO Kenya, a leading online marketplace specialising in refurbished smartphones, computers, electronics spare parts, tools, and accessories. REVIVO Kenya internships offer motivated students and recent graduates the chance to contribute to a fast-growing e-commerce platform dedicated to making quality refurbished electronics and repairs accessible across Kenya.
These REVIVO Kenya internship positions span digital marketing, business development, technical repairs, and customer relations, providing real-world exposure in a dynamic tech environment. Ideal for passionate individuals eager to develop skills in e-commerce, device refurbishment, and customer-focused operations, these internships at REVIVO Kenya in Nairobi present the perfect launchpad for your career in the refurbished electronics sector. Apply now to join REVIVO Kenya’s innovative team.
About REVIVO Kenya
REVIVO Kenya is a pioneering online marketplace revolutionising access to quality refurbished smartphones, laptops, electronics spare parts, tools, and accessories in Kenya. Committed to sustainability and affordability, the company empowers small repair shops and consumers by providing verified, high-quality products through its e-commerce platform. REVIVO Kenya focuses on extending device lifecycles, reducing e-waste, and supporting the repair ecosystem with reliable supplies. With a customer-centric approach and rapid growth, REVIVO offers an innovative environment for interns to gain practical experience in tech e-commerce and refurbished electronics.
1. Digital Marketing Intern (Nairobi – Multiple Posts)
Brief Overview:
This internship supports the creation and management of digital content and campaigns to promote REVIVO Kenya’s refurbished electronics and build brand presence across social platforms.
Key Responsibilities
- Assist in creating engaging content (graphics, captions, videos, stories) for social platforms.
- Support in managing social media accounts (Facebook, Instagram, TikTok, LinkedIn, X).
- Assist in running campaigns for brand awareness, product promotions and lead generation.
- Support e-commerce promotions, influencer campaigns and seasonal marketing activities.
- Prepare UGC ideas and participate in brainstorming creative concepts.
- Monitor social media insights and performance metrics.
- Assist in preparing weekly and monthly marketing reports.
- Track engagement rates, reach, conversions and other KPIs.
- Research competitor activity and industry trends to support strategy.
- Help develop graphics using tools like Canva or Adobe Suite (optional).
- Support in taking photos/videos for campaigns and product features.
Requirements for Appointment / Qualifications
- Diploma/Certificate in Electronics, ICT or a related field.
- Basic understanding of mobile device hardware and laptop components
- Strong interest in device repair and hands-on technical work.
- Good attention to detail and problem-solving skills.
- Added Advantage : experience in repair work or technical support.
- Familiarity with repair tools.
- Experience replacing screens, batteries, or basic components.
- Knowledge of diagnostics software or tools.
Apply for Digital Marketing Intern at REVIVO Kenya Nairobi – HERE
2. Business Development Intern (Nairobi – Multiple Posts)
Brief Overview:
This internship assists in market research, partner engagement, and strategies to expand REVIVO Kenya’s vendor network and business opportunities in refurbished electronics.
Key Responsibilities
- Market Research & Lead Generation to identify potential partners, vendors, SMEs and corporate clients.
- Partnership & Vendor Engagement through Support in onboarding new vendors and partners.
- Assist in preparing partnership documents, proposals, presentations, and pitch decks.
- Schedule and participate in partner calls, meetings, and demos.
- Business Growth Support: Assist in implementing strategies to expand business through partnership acquisition and vendor development.
- Documentation & Reporting: Prepare weekly and monthly business development reports.
- Organize documents, contracts and vendor records.
- Track activities, follow-ups, and partnership pipelines on CRM or internal systems.
Requirements for Appointment / Qualifications
- Diploma/Degree in Business, Marketing, Sales or a related field.
- Strong interest in partnerships, vendor management and business strategy.
- Good communication and presentation skills.
- Basic knowledge of Microsoft Office / Google Workspace (Docs, Sheets, Slides).
- Proactive and able to work independently with minimal supervision.
- Experience in market research or CRM tools.
- Ability to prepare simple proposals or reports.
Apply for Business Development Intern at REVIVO Kenya Nairobi – HERE
3. Repair and Technical Support Intern (Nairobi – Multiple Posts)
Brief Overview:
This hands-on internship involves device diagnostics, repairs, quality testing, and technical support to ensure high standards in REVIVO Kenya’s refurbished electronics.
Key Responsibilities
- Device Diagnostics & Troubleshooting: Perform initial checks to identify device problems and verify issues before repair. Test hardware components such as screens, batteries, charging systems and boards.
- Repair & Replacement Tasks: Assist in replacing spare parts such as screens, batteries, cameras, speakers, back covers, and ports. Follow repair standards and ensure correct procedures for different device models.
- Quality Assurance & Testing: Test devices after repair to confirm they are functioning properly. Perform pre- and post-repair quality checks. Update repair logs, checklists and test results accurately.
- Technical Support: Provide basic technical guidance to customers regarding device care and usage.
- Documentation & Reporting: Record repair activities in the internal system accurately. Maintain daily repair reports and inventory updates. Support in ensuring all devices processed are tagged, documented, and tracked.
Requirements for Appointment / Qualifications
- Diploma/Certificate in Electronics, ICT or a related field.
- Basic understanding of mobile device hardware and laptop components
- Strong interest in device repair and hands-on technical work.
- Good attention to detail and problem-solving skills.
- Added Advantage : experience in repair work or technical support.
- Familiarity with repair tools.
- Experience replacing screens, batteries, or basic components.
- Knowledge of diagnostics software or tools.
Apply for Repair and Technical Support Intern at REVIVO Kenya Nairobi – HERE
4. Customer Relations Intern (Nairobi – Multiple Posts)
Brief Overview:
This internship focuses on handling customer inquiries, order management, and support to deliver excellent service experiences at REVIVO Kenya.
Key Responsibilities
- Respond to customer inquiries via phone, WhatsApp, social media, email and live chat.
- Assist customers with product inquiries, order updates, repair status and general support.
- Coordinate with relevant departments (Repairs, Logistics, Sales) to resolve customer concerns.
- Help manage customer orders, returns, exchanges and warranties.
- Ensure all customer orders are updated, documented and resolved within timelines.
- Assist in communicating order progress and status updates clearly.
- Conduct post-purchase or post-support follow-up calls.
- Prepare weekly insights reports highlighting trends and improvement areas.
- Update customer records, logs, and activity summaries accurately.
- Support in compiling weekly CX reports and performance metrics.
Requirements for Appointment / Qualifications
- Diploma or Degree in Customer Service, Business, Communications, Marketing or related field.
- Strong communication skills—both spoken and written.
- Friendly, patient, and customer-oriented personality.
- Ability to handle multiple tasks and stay organized.
- Basic computer skills (Google Workspace, CRM systems, or willingness to learn).
- Added Advantage: 1 year experience in customer service or front-line support.
- Experience handling calls, complaints or customer-facing roles.
- Fluency in both English and Swahili.
- Knowledge of e-commerce or tech-related customer support.
Apply for Customer Relations Intern at REVIVO Kenya Nairobi – HERE
How to Apply
Submit your CV/resume to: info@revivokenya.com
Indicate the specific internship position in the subject line.
REVIVO Kenya is an equal opportunity employer and encourages applications from qualified candidates of all backgrounds.
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Tags
REVIVO Kenya Internships, Digital Marketing Intern Nairobi, Business Development Internship Kenya, Technical Support Intern Refurbished Electronics, Customer Service Internship Nairobi, E-commerce Internships 2026, Device Repair Internship Kenya, Marketing Intern Refurbished Tech,
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