Essential Job Details

• Position Title: Pharmaceutical Technologist
• Job Requisition ID: Not specified
• Location: Nairobi, Kenya
• Employment Type: Full-Time, Permanent
• Number of Vacancies: 1
• Salary: Not disclosed
• Category/Department: Pharmacy
• Reporting To: Pharmacy Services in Charge (inferred from industry standards)
• Application Deadline: Not specified (apply as soon as possible)
• Posted Date: August 1, 2025

Introduction

The Pharmaceutical Technologist role at The Nairobi West Hospital in Nairobi offers a compelling career opportunity for a dedicated professional passionate about delivering high-quality pharmaceutical care in a dynamic hospital environment. This position focuses on ensuring accurate dispensing, providing patient counseling, and enhancing customer service to meet the hospital’s commitment to excellence. Ideal for Kenyan professionals with a Diploma in Pharmaceutical Technology and at least 3 years of experience in a busy hospital pharmacy, this role provides a platform to contribute to patient well-being while advancing your career in Nairobi’s thriving healthcare sector.

As a Pharmaceutical Technologist, you will play a critical role in managing the hospital’s pharmacy operations, ensuring patients receive safe and effective medications while maintaining exceptional service standards. With a focus on accuracy, compliance, and customer-centric care, this role is perfect for individuals who thrive in a fast-paced, patient-focused environment and are committed to making a meaningful impact in healthcare.

About The Nairobi West Hospital

The Nairobi West Hospital is a leading healthcare institution in Nairobi, Kenya, founded in 2001 by Dr. Sam Thenya. Initially specializing in Obstetrics and Gynecology, the hospital has grown to offer a comprehensive range of medical and surgical services, establishing itself as a trusted provider in East and Central Africa. With a commitment to patient-focused care and excellence, The Nairobi West Hospital operates a busy pharmacy that supports its mission to deliver high-quality healthcare. The hospital fosters a professional, inclusive, and compassionate culture, valuing integrity, teamwork, and continuous improvement. By joining The Nairobi West Hospital, you will contribute to a dynamic team dedicated to improving patient outcomes while advancing your career in a supportive and innovative environment.

Key Responsibilities

The Pharmaceutical Technologist is responsible for ensuring accurate dispensing, patient counseling, and efficient pharmacy operations while upholding The Nairobi West Hospital’s standards of care and compliance. The role involves collaboration with healthcare professionals and patients to deliver exceptional pharmaceutical services. Below is a detailed breakdown of the key responsibilities, inferred from the job description and aligned with industry standards:

1. Medication Dispensing and Verification

• Receive and verify prescriptions, ensuring their accuracy and legality before dispensing medications to patients.
• Dispense drugs and medicines as prescribed, following established protocols to ensure therapeutic compatibility and patient safety.
• Label medications accurately, including clear instructions for use, to support patient adherence and safety.
• Check expiry dates of drugs prior to dispensing, ensuring only valid medications are provided to patients and customers.
• Record prescriptions in the hospital’s Health Management Information System (HMIS) to maintain accurate patient records.

2. Patient Counseling and Education

• Counsel patients on proper drug use, including dosage, administration schedules, potential side effects, and precautions to enhance treatment outcomes.
• Provide pharmacological information to healthcare professionals and patients, addressing questions and requests to support informed decision-making.
• Advise on drug therapies, offering guidance on interventions to optimize patient care and minimize risks.
• Educate patients on adherence to treatment plans, ensuring they understand their medication regimens.

3. Pharmacy Operations and Inventory Management

• Manage pharmacy inventory, ensuring effective stock control and proper storage of pharmaceutical products in compliance with regulations.
• Conduct regular stock takes (monthly or as required) to monitor inventory levels and prevent shortages or overstocking.
• Organize the pharmacy to facilitate easy identification and access to products, enhancing operational efficiency.
• Receive and process orders delivered to the pharmacy department, ensuring compliance with documentation processes and laid-down procedures.
• Monitor drug consumption data, aggregating and analyzing it to forecast future inventory needs and support procurement planning.

4. Compliance and Quality Assurance

• Adhere to infection control protocols to maintain a safe and clean pharmacy environment.
• Ensure compliance with regulations set by the Pharmacy and Poisons Board (PPB) and other relevant authorities, maintaining a valid practice license.
• Protect patient and technician safety by following procedures, rules, and regulations for pharmaceutical handling and dispensing.
• Identify and report prescription inaccuracies or illegibilities to physicians immediately, documenting errors for communication to nursing and pharmacy staff.
• Demonstrate behavior consistent with The Nairobi West Hospital’s values of quality care and excellence.

5. Reporting and Collaboration

• Prepare comprehensive monthly pharmacy reports, documenting progress and challenges, and submit them to hospital management for review.
• Attend weekly clinic update meetings, sharing pharmacy progress reports and contributing to operational discussions.
• Collaborate with healthcare professionals, including doctors and nurses, to ensure seamless patient care and effective medication management.
• Support the Pharmacy Services in Charge in maintaining accurate records and implementing quality improvement initiatives.

6. Additional Duties

• Perform other duties as assigned by management to support the pharmacy department’s objectives.
• Participate in hospital-wide initiatives to enhance patient care and operational efficiency.
• Stay updated on pharmaceutical advancements and best practices to maintain high standards of service delivery.

Qualifications and Skills

To excel as a Pharmaceutical Technologist at The Nairobi West Hospital, candidates must meet the following qualifications and skills, as outlined in the job description and aligned with industry standards:

• Education:
• Diploma in Pharmaceutical Technology from a recognized institution.
• Valid practicing license from the Pharmacy and Poisons Board (PPB).
• Experience:
• Minimum 3 years of experience in a busy hospital pharmacy setting, demonstrating proficiency in dispensing and patient counseling.
• Technical Skills:
• Excellent computer skills for managing pharmacy records in the hospital’s Health Management Information System (HMIS).
• Knowledge of pharmaceutical regulations and compliance requirements set by the PPB.
• Ability to read and interpret prescriptions accurately, ensuring therapeutic compatibility and patient safety.
• Proficiency in inventory management, including stock control, ordering, and stock-taking processes.
• Understanding of infection control protocols to maintain a safe and hygienic pharmacy environment.
• Behavioral Competencies:
• Excellent communication skills to counsel patients, engage with healthcare professionals, and provide clear guidance.
• Ability to work with minimum supervision, demonstrating initiative and accountability in a fast-paced environment.
• Commitment to high-quality care and excellence, aligning with the hospital’s values.
• Strong organizational skills to manage dispensing, inventory, and reporting tasks efficiently.
• Customer-centric approach to deliver exceptional service and enhance patient satisfaction.
• Preferred Skills:
• Previous exposure to hospital information management systems for efficient record-keeping.
• Experience in a high-volume hospital pharmacy, handling diverse prescriptions and patient needs.
• Ability to multitask and prioritize competing demands in a busy environment.

Company Culture and Values

The Nairobi West Hospital fosters a professional, inclusive, and patient-centric culture, rooted in its commitment to delivering world-class healthcare. The hospital values integrity, teamwork, excellence, and compassion, creating a workplace where employees are empowered to provide high-quality care and contribute to patient well-being. With a focus on diversity and equal opportunity, The Nairobi West Hospital supports a collaborative environment that encourages continuous learning and professional growth. As a Pharmaceutical Technologist, you will thrive in a culture that prioritizes patient safety, operational efficiency, and exceptional service, aligning with the hospital’s mission to be a leading healthcare provider in East and Central Africa.

How to Apply

Apply now for the Pharmaceutical Technologist position at The Nairobi West Hospital. To submit your application:

• Prepare your detailed CV, cover letter, and copies of your certificates and valid practicing license, clearly stating the job title (Pharmaceutical Technologist) in the subject line.
• Submit your application via email to: recruitment@nairobiwesthospital.com.
• Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted.
• Note: The Nairobi West Hospital is an equal opportunity employer and does not charge any fees during the recruitment process. For assistance or accommodations due to a disability, contact the employer directly via the recruitment email.

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Tags

Pharmaceutical Technologist, Nairobi jobs, hospital pharmacy jobs, healthcare careers, medical jobs

Role Overview

The Pharmaceutical Technologist role at The Nairobi West Hospital in Nairobi is a critical position within the Pharmacy department, focusing on accurate dispensing, patient counseling, and efficient pharmacy operations. This role involves managing prescriptions, ensuring compliance with regulations, and delivering exceptional customer service to support patient care. Ideal for professionals with a Diploma in Pharmaceutical Technology and experience in a hospital pharmacy, this position offers a chance to contribute to a leading healthcare institution while advancing your career in Nairobi.

Why This Role Matters

As a Pharmaceutical Technologist, you will play a vital role in ensuring the safe and effective use of medications, directly impacting patient outcomes at The Nairobi West Hospital. By providing accurate dispensing, expert counseling, and efficient inventory management, you will support the hospital’s mission to deliver high-quality care. This role is both impactful and rewarding, offering the opportunity to make a meaningful difference in Nairobi’s healthcare landscape.

Program Context: Pharmacy Services at The Nairobi West Hospital

The Nairobi West Hospital’s Pharmacy department is a cornerstone of its healthcare services, supporting a wide range of medical and surgical specialties. The Pharmaceutical Technologist role ensures the seamless operation of the pharmacy, providing critical support to patients and healthcare professionals. By adhering to strict regulatory standards and leveraging advanced hospital information systems, the role contributes to the hospital’s reputation for excellence in patient care and operational efficiency.

Day-to-Day Responsibilities

The Pharmaceutical Technologist will engage in a variety of tasks to support pharmacy operations and patient care. Daily responsibilities include:

• Dispensing Medications: Verifying and dispensing prescriptions accurately, ensuring patient safety.
• Patient Counseling: Educating patients on drug use, dosage, and side effects to enhance adherence.
• Inventory Management: Monitoring stock levels, conducting stock takes, and ordering supplies.
• Compliance: Adhering to PPB regulations and infection control protocols to maintain safety.
• Reporting: Preparing monthly pharmacy reports and participating in clinic update meetings.
• Collaboration: Working with healthcare professionals to ensure effective medication management.
• Record-Keeping: Maintaining accurate records in the HMIS for prescriptions and inventory.

Skills Development Opportunities

The Pharmaceutical Technologist role offers significant opportunities for professional growth, including:

• Enhancing Pharmaceutical Expertise: Gaining advanced skills in dispensing, counseling, and inventory management.
• Developing Compliance Knowledge: Mastering PPB regulations and hospital pharmacy standards.
• Building Technical Proficiency: Improving skills in using HMIS and pharmacy management systems.
• Strengthening Communication Skills: Engaging with patients and healthcare professionals effectively.
• Improving Organizational Skills: Managing high-volume prescriptions and inventory efficiently.
• Advancing Customer Service: Delivering exceptional care to enhance patient satisfaction.

These opportunities position you for career advancement in hospital pharmacy, clinical support, or leadership roles within The Nairobi West Hospital or the broader healthcare sector.

Working in Nairobi

Nairobi, Kenya’s capital and largest city, is a vibrant hub for healthcare and medical services, hosting leading hospitals and a thriving professional community. As a Pharmaceutical Technologist at The Nairobi West Hospital, you will work onsite in Nairobi, engaging with diverse patients and healthcare teams in a fast-paced environment. The hospital’s strategic location ensures easy access, while Nairobi’s economic and cultural vibrancy provides an ideal setting for delivering high-quality care and advancing your career in healthcare.

Career Growth Potential

The Pharmaceutical Technologist position is a gateway to advanced roles in hospital pharmacy, clinical support, or healthcare management. By working with The Nairobi West Hospital, you will gain exposure to advanced pharmacy practices, regulatory compliance, and patient care excellence. Key career growth prospects include:

• Senior Pharmacy Roles: Advancing to positions like Pharmacy Services in Charge or Senior Pharmaceutical Technologist.
• Clinical Support Roles: Transitioning to roles in patient education or clinical coordination.
• Leadership Opportunities: Moving into supervisory or management positions within the pharmacy department.
• Professional Development: Accessing training programs and certifications through the PPB or hospital initiatives.
• Regional Impact: Contributing to healthcare excellence in East and Central Africa.

The role’s permanent nature and the hospital’s commitment to employee development ensure long-term career stability and growth.

Commitment to Diversity and Inclusion

The Nairobi West Hospital is committed to fostering an inclusive workplace, ensuring equal opportunities for all employees regardless of background. The hospital upholds strict policies against discrimination and prioritizes accessibility for candidates with disabilities. As a Pharmaceutical Technologist, you will contribute to a culture of compassion, teamwork, and excellence, aligning with the hospital’s values of quality care and patient-centricity. The diverse patient base and collaborative environment create a supportive setting for professional success.

Who Should Apply

The Pharmaceutical Technologist role is ideal for professionals with a Diploma in Pharmaceutical Technology, a valid PPB practicing license, and at least 3 years of experience in a busy hospital pharmacy. If you have excellent computer skills, strong communication abilities, and a commitment to high-quality care, this position offers a chance to thrive in Nairobi’s healthcare industry.

How to Stand Out as an Applicant

To increase your chances of being shortlisted for the Pharmaceutical Technologist role:

• Highlight Relevant Experience: Emphasize your 3+ years of experience in a hospital pharmacy setting in your CV.
• Showcase Compliance: Include your valid PPB practicing license and knowledge of regulations.
• Demonstrate Technical Skills: Highlight proficiency in HMIS and inventory management systems.
• Emphasize Customer Service: Provide examples of patient counseling and exceptional service delivery.
• Align with Hospital Values: Reflect your commitment to quality care and excellence in your cover letter.

Application Tips

When applying for the Pharmaceutical Technologist position:

• Tailor Your CV: Highlight relevant experience in hospital pharmacy operations and patient care.
• Write a Concise Cover Letter: Address your alignment with The Nairobi West Hospital’s mission and your qualifications for the role.
• Include Certificates: Attach copies of your Diploma, PPB license, and other relevant credentials.
• Submit Early: Applications are reviewed on a rolling basis, so apply as soon as possible.
• Ensure Accuracy: Verify that your CV, cover letter, and certificates are correctly formatted and complete.

Why Work at The Nairobi West Hospital

Working as a Pharmaceutical Technologist at The Nairobi West Hospital offers a unique opportunity to contribute to a leading healthcare institution while advancing your career in Nairobi. Key benefits include:

• Impactful Work: Enhance patient outcomes through accurate dispensing and counseling.
• Competitive Environment: Work in a busy, high-volume hospital pharmacy with opportunities for growth.
• Dynamic Culture: Join a collaborative team focused on compassion and excellence.
• Career Advancement: Access pathways to senior pharmacy or clinical roles.
• Strategic Location: Work in Nairobi, a hub for healthcare and professional opportunities.

By joining The Nairobi West Hospital, you will contribute to a legacy of quality care, supporting patients across East and Central Africa while building a rewarding career in healthcare.

Additional Information

The Nairobi West Hospital is an equal opportunity employer committed to fair and transparent recruitment processes. Canvassing or presenting fake certificates will lead to disqualification, and no fees are charged for applications. Only shortlisted candidates will be contacted. For more details, refer to the official application email: recruitment@nairobiwesthospital.com.

Conclusion

The Pharmaceutical Technologist role at The Nairobi West Hospital in Nairobi is a transformative opportunity for professionals passionate about pharmaceutical care and patient well-being. By joining this leading healthcare institution, you will ensure accurate dispensing, provide expert counseling, and contribute to operational excellence in a dynamic hospital pharmacy. With a focus on quality, compassion, and career growth, this role offers a chance to make a lasting impact in Nairobi’s healthcare industry. Apply today to become part of The Nairobi West Hospital’s mission to deliver world-class care.