• Position Title: Visa Officer
• Location: Nairobi, Kenya (Embassy of Norway)
• Employment Type: Full-Time (Permanent – Local Contract)
• Number of Vacancies: 1
• Salary: Estimated KES 120,000 – 180,000 Monthly (Note: This is an estimate based on 2025 market data from BrighterMonday Kenya and ReliefWeb, where embassy visa officer roles in Nairobi average KES 110K–170K, adjusted for Norway Embassy’s requirement of Degree + fluency in English/French and Schengen knowledge. Final remuneration determined by the Embassy. Use this range to guide expectations and strengthen negotiations during interviews.)
• Category/Department: Administration / Visa & Consular Services
• Reporting To: Line Manager (Deputy Head of Mission / Counsellor)
• Application Deadline: December 11, 2025

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Introduction

The Visa Officer position at the Embassy of Norway in Nairobi, representing Norway in Kenya, Somalia, and Seychelles while serving as permanent delegation to UNEP/UN-HABITAT, manages the visa section for applications from South of Sahara. Available from February 2026, this full-time local contract role requires fluency in English (written/oral), proficiency in MS Office, and relevant higher education (Degree or equivalent), with 3+ years experience preferred. The officer handles Schengen visas, residence permits, ID controls, interviews, DNA tests, and public inquiries, ensuring compliance with Norwegian policies and values.

This role demands structured independence, strong interpersonal skills under pressure, and cultural sensitivity. Ideal for honest, service-minded professionals promoting Norwegian interests in migration, trade, and development, the position aligns with Kenya’s KES 50 billion consular sector and Vision 2030’s international relations. This opportunity suits reliable, ethical individuals ready for high-stakes, inclusive diplomatic work in a professional embassy environment.

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About Embassy of Norway in Nairobi

The Embassy of Norway in Nairobi, established to advance Norway’s policies/interests/values in political/economic relations, development cooperation, trade/investment, cultural/information matters, and consular/migration services, currently hosts the Sudan Embassy. With a focus on South Sahara visas and UNEP/UN-HABITAT delegation, the Embassy supports Norwegian nationals and facilitates regional partnerships. Contributing to Kenya’s KES 50 billion diplomatic sector, the Embassy aligns with Vision 2030’s global engagement.

The Embassy fosters a culture of professionalism, integrity, and service, offering insurance/pension schemes and conducive environment. For Visa Officers, the Embassy provides training in Schengen regulations, structured duties, and international exposure, creating a workplace where your precision protects borders in a diverse, inclusive team.

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Main Duties

As Visa Officer at the Embassy of Norway, you will manage visa operations. Core duties include:

• Receive and register applications for Schengen visas, residence cases and other permits.
• Perform control of persons and documents (ID control).
• Print visa stickers and distribute decisions.
• Organizing and filing.
• Communication with our users and provide information to the public.
• Conduct interviews and verify information/documents.
• Perform DNA tests of applicants.
• Other tasks as instructed by line manager.

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Qualifications

Minimum Requirements

• Fluency (written and oral) in English.
• Proficiency in computer software programs such as Microsoft Office.
• Relevant higher education (e.g. university degree). Long and relevant experience may compensate for higher education.
• Work permit in Kenya.

The following qualifications will be an advantage:

• Proficiency in French.
• Good knowledge of legal framework and politico-socio and cultural situation in one or more countries in West-Africa.
• Knowledge of Schengen regulations.
• Relevant work experience.

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Skills and Competences

The Visa Officer role requires:

• Ability to work efficiently, structured and independently.
• Strong communication skills, both written and orally.
• Strong interpersonal skills, and ability to work in stressful situations and under pressure.

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Personal Attributes

• Honest, reliable and trustworthy.
• Respectful, cultural awareness and sensitivity.
• Service minded and dedicated.

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Employment Modalities

The positions are based in Nairobi under a local contract. Remuneration as visa officer. A professional and conducive working environment will be offered, in addition to good insurance and pension schemes.

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Company Culture and Values

The Embassy of Norway fosters a culture of professionalism, integrity, and public service, promoting Norwegian values in diplomacy. With a compact team, the Embassy emphasizes diversity and cultural sensitivity, encouraging collaboration via stakeholder communication. Values of efficiency, trust, and dedication guide operations, with Visa Officers central to migration.

The Embassy supports growth with training and schemes, creating a structured workplace. For the Visa Officer, this means safeguarding borders in a supportive environment, aligned with Vision 2030, offering a fulfilling path in consular affairs.

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How to Apply

Apply now for the Visa Officer position at the Embassy of Norway in Nairobi.

Submit detailed CV + application letter (summary of experience/motivation) + 3 professional references to emb.nairobi@mfa.no by December 11, 2025.

Subject: “Application Visa officer”.

Embassy of Norway is an equal opportunity employer; only shortlisted contacted. No fees. Enquiries: Kjetil Bjørnstad (kjetil.bjørnstad@mfa.no) or Geir Arne Schei (geir.arne.schei@mfa.no).

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Tags

Visa Officer, Visa Officer Embassy Norway Nairobi, Schengen Residence Permits, Consular Interview DNA Test, Full-Time Local Contract, Degree English Fluent 3 Years, Vision 2030 International Relations

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10 expert tips for the Visa Officer role at the Embassy of Norway in Nairobi:

Tip 1: Lead with a Quantified Visa Processing Achievement

Why It Works: Recruiters seek Officers who handle high-volume—50% of shortlists go to candidates with registration/decision metrics. A CV opening with a specific achievement (e.g., “Processed 1,000 visa applications with 98% accuracy”) grabs attention, proving your efficiency. Metrics align with Embassy’s South Sahara goals.

CV Example:
“Processed 1,000 visa applications as Visa Officer candidate with 98% accuracy.”
Cover Letter Example:
“As consular assistant, I registered 500 cases with 95% on-time, preparing me for Embassy requirements.”
Interview Example:
“As assistant, I distributed 300 decisions quarterly with 92% compliance, aligning with Embassy’s standards.”

Tip 2: Highlight ID/Document Control with a Verification Example

Why It Works: Performing ID/document controls is core—recruiters prioritize meticulous verifiers. A specific example of control (e.g., “Verified 800 IDs/documents with 99% fraud detection”) shows precision, a top shortlisting factor.

CV Example:
“Verified 800 IDs/documents as Visa Officer candidate with 99% fraud detection.”
Cover Letter Example:
“As immigration clerk, I controlled 400 persons with 95% accuracy, preparing me for Embassy requirements.”
Interview Example:
“As clerk, I audited 200 controls quarterly with 92% integrity, aligning with Embassy’s standards.”

Tip 3: Demonstrate Interview & DNA Proficiency with a Sensitive Example

Why It Works: Conducting interviews/DNA tests is sensitive—recruiters prioritize discreet professionals. A specific example of proficiency (e.g., “Conducted 150 interviews/DNA tests with 100% confidentiality”) shows skill, a top shortlisting factor.

CV Example:
“Conducted 150 interviews/DNA tests as Visa Officer candidate with 100% confidentiality.”
Cover Letter Example:
“As consular officer, I handled 100 sensitive cases with 95% neutrality, preparing me for Embassy requirements.”
Interview Example:
“As officer, I managed 50 DNA sessions quarterly with 92% accuracy, aligning with Embassy’s standards.”

Tip 4: Highlight Public Communication with an Inquiry Example

Why It Works: Providing information to the public is key—recruiters prioritize clear communicators. A specific example of communication (e.g., “Responded to 1,000 public inquiries with 98% clarity”) shows professionalism, a top shortlisting factor.

CV Example:
“Responded to 1,000 public inquiries as Visa Officer candidate with 98% clarity.”
Cover Letter Example:
“As reception officer, I informed 500 users with 95% understanding, preparing me for Embassy requirements.”
Interview Example:
“As officer, I guided 200 callers quarterly with 92% satisfaction, aligning with Embassy’s standards.”

Tip 5: Demonstrate Stress Resilience with a Pressure Example

Why It Works: Working in stressful situations/under pressure is required—recruiters prioritize calm professionals. A specific example of resilience (e.g., “Managed 300 peak-period applications with 95% composure”) shows strength, a top shortlisting factor.

CV Example:
“Managed 300 peak-period applications as Visa Officer candidate with 95% composure.”
Cover Letter Example:
“As consular staff, I handled 200 high-pressure cases with 90% calm, preparing me for Embassy requirements.”
Interview Example:
“As staff, I resolved 50 crises quarterly with 92% focus, aligning with Embassy’s standards.”

Tip 6: Highlight Filing & Organization with a Record Example

Why It Works: Organizing/filing is daily—recruiters prioritize structured keepers. A specific example of organization (e.g., “Organized 2,000 visa files with 100% retrieval”) shows efficiency, a top shortlisting factor.

CV Example:
“Organized 2,000 visa files as Visa Officer candidate with 100% retrieval efficiency.”
Cover Letter Example:
“As admin assistant, I filed 500 records with 95% compliance, preparing me for Embassy requirements.”
Interview Example:
“As assistant, I maintained 30 systems quarterly with 92% accuracy, aligning with Embassy’s standards.”

Tip 7: Demonstrate French Proficiency with a Bilingual Example

Why It Works: Proficiency in French is advantage—recruiters prioritize West Africa communicators. A specific example of bilingual (e.g., “Interpreted 200 French inquiries with 95% clarity”) shows value, a top shortlisting factor.

CV Example:
“Interpreted 200 French inquiries as Visa Officer candidate with 95% clarity.”
Cover Letter Example:
“As bilingual officer, I supported 150 West Africa cases with 90% fluency, preparing me for Embassy requirements.”
Interview Example:
“As officer, I handled 50 French sessions quarterly with 92% comprehension, aligning with Embassy’s standards.”

Tip 8: Highlight Cultural Sensitivity with a Regional Example

Why It Works: Cultural awareness in West Africa is advantage—recruiters prioritize respectful professionals. A specific example of sensitivity (e.g., “Engaged 300 West African applicants with 95% respect”) shows fit, a top shortlisting factor.

CV Example:
“Engaged 300 West African applicants as Visa Officer candidate with 95% cultural respect.”
Cover Letter Example:
“As officer, I served 200 diverse nationals with 90% sensitivity, preparing me for Embassy requirements.”
Interview Example:
“As officer, I adapted 50 interactions quarterly with 92% trust, aligning with Embassy’s standards.”

Tip 9: Demonstrate Independent Work with a Solo Example

Why It Works: Ability to work independently is required—recruiters prioritize self-starters. A specific example of independence (e.g., “Managed 200 solo cases with 95% success”) shows autonomy, a top shortlisting factor.

CV Example:
“Managed 200 solo cases as Visa Officer candidate with 95% success.”
Cover Letter Example:
“As officer, I resolved 150 tasks independently with 90% efficiency, preparing me for Embassy requirements.”
Interview Example:
“As officer, I handled 50 independent shifts quarterly with 92% delivery, aligning with Embassy’s standards.”

Tip 10: Craft a Concise, Diplomatic-Passion Interview Talk

Why It Works: Recruiters prioritize Officers who convey diplomatic passion and alignment with Norway’s values. A concise, 1-minute talk linking your skills to Embassy’s goals (e.g., fair migration) makes you memorable. Referencing Schengen shows research, a key shortlisting factor.

CV Example (Summary Statement):
“Structured Visa Officer candidate with Degree, 95% accuracy, passionate about Norway’s Schengen fairness.”
Cover Letter Example:
“With 90% independent success and cultural fluency, I’m dedicated to Norway’s equitable migration in East Africa.”
Interview Example:
“As officer, I processed 92% fair decisions at a mission, ready to uphold Norway’s integrity.”

How to Do It: Craft a 1-minute talk highlighting your visa experience, a key achievement (e.g., “92% fair”), and passion for Norway’s mission. Include it in your cover letter’s closing and rehearse for interviews. Dress in formal professional attire, arrive early, and bring a folder with your CV, degree. Reference Schengen. Follow up via emb.nairobi@mfa.no emphasizing Norway’s values vision. Network via Kenya Embassy Pros on LinkedIn for insights.

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