Essential Job Details

• Position Titles: 64 Director, Deputy Director, Assistant Director, and Principal Officer vacancies (full list in Vacancies section)
• Location: Nairobi, Kenya (with potential Kenya-wide deployment)
• Employment Type:
  • Director Cadre (SHA/127–131/2025): Fixed-Term Contract
  • Deputy Director, Assistant Director, and Principal Officer Cadre (SHA/132–163/2025): Permanent and Pensionable
• Number of Vacancies: 64
• Salary: As per Social Health Authority (SHA) scales (confidential)
• Category/Department: Provider & Beneficiary Management, Benefits & Claims Management, Corporate Services, Funds & Finance Management, Internal Audit, Legal Services, Human Resource Management, ICT, Corporate Communications, Planning & Linkages, Supply Chain Management, Customer Experience
• Reporting To: SHA Board and Chief Executive Officer (Directors); Respective Directors (Deputy Directors); Respective Deputy Directors (Assistant Directors and Principal Officers)
• Application Deadlines:
• Most roles: August 19, 2025, 6:00 p.m. EAT
• Assistant Director, Legal Services (SHA/148/2025): September 19, 2025, 6:00 p.m. EAT

Introduction

The Social Health Authority (SHA) is spearheading a transformative era in Kenya’s public health landscape, and this recruitment drive for 64 leadership roles invites visionary professionals to shape the future of healthcare financing and delivery. By joining the Social Health Authority (SHA), you will play a pivotal role in architecting evidence-driven funding models, optimizing provider networks, safeguarding public funds, and ensuring equitable access to quality healthcare for over 50 million Kenyans. These roles, spanning Director, Deputy Director, Assistant Director, and Principal Officer levels, offer a unique opportunity to lead strategic initiatives in healthcare management, compliance, finance, legal services, ICT, HR, and communications, aligning with Kenya’s Universal Health Coverage (UHC) agenda. Based in Nairobi, with potential deployment across Kenya’s 47 counties, these positions are ideal for result-driven leaders committed to public health and operational excellence.

Whether your expertise lies in actuarial analysis, stakeholder engagement, or digital transformation, these roles position you at the forefront of policy execution that will redefine healthcare access and affordability. Join the Social Health Authority (SHA) to make a lasting impact on Kenya’s healthcare system while advancing your career in a dynamic, mission-driven organization.

About Social Health Authority (SHA)

Established under the Social Health Insurance Act, 2023, the Social Health Authority (SHA) is a state corporation mandated to provide financial risk protection and facilitate equitable access to quality healthcare for all Kenyan residents. Headquartered at the SHA Building, 10th Floor, Ragati Road, Nairobi, the Social Health Authority (SHA) administers three critical funds: the Social Health Insurance Fund (SHIF), Primary Healthcare Fund (PHCF), and Emergency, Chronic, and Critical Illness Fund (ECCF). By mobilizing resources from National Assembly appropriations, household contributions, grants, donations, and levies, SHA collaborates with county governments, contracted healthcare providers, and private-sector stakeholders to deliver sustainable healthcare financing and services. Operating through county branches, Huduma Centres, and Primary Care Network (PCN) facilities, the Social Health Authority (SHA) fosters a culture of accountability, transparency, and inclusivity, championing diversity, gender equality, and compliance with Chapter Six of the Constitution of Kenya. By joining SHA, you will contribute to a transformative mission to achieve Universal Health Coverage, working in a high-performance environment dedicated to improving lives across Kenya.

Key Responsibilities

The 64 leadership roles at the Social Health Authority (SHA) encompass a wide range of strategic and operational responsibilities, tailored to each position’s function in advancing healthcare financing and delivery. Below is a comprehensive breakdown of responsibilities, organized by cadre and aligned with SHA’s mandate under the Social Health Insurance Act, 2023.

Director-Level (SHA 2)

Director-level roles provide strategic leadership, policy formulation, and oversight to ensure SHA’s operations align with its mission and national health policies.

1. Director, Provider and Beneficiary Management (SHA/127/2025)

• Oversee empanelment of licensed healthcare providers and facilities to ensure compliance with the Social Health Authority (SHA) Act and guidelines.
• Spearhead efficient, transparent, and inclusive beneficiary registration processes.
• Monitor compliance with the SHA Act across operational activities, providing strategic guidance to Operations Managers.
• Coordinate development and implementation of sustainable strategies for registration and public education/awareness.
• Liaise with the Strategy and Planning team to optimize value-based healthcare purchasing through business process re-engineering.
• Engage stakeholders in public, private, and sponsored sectors to identify membership registration opportunities.
• Collaborate with County Governments to ensure SHA membership among residents.
• Develop performance-based contracting methodologies, including indicators, monitoring, and payment terms.
• Coordinate production and dissemination of monitoring and evaluation reports.
• Ensure implementation of clinical audit policies and conduct health needs assessments.

1. Director, Benefits and Claims Management (SHA/128/2025)

• Oversee implementation of actuarial assessment and benefit design policies to inform sustainable benefit packages.
• Conduct actuarial assessments and coordinate internal control measures for insurance and medical schemes.
• Implement rating guidelines for existing products and prepare periodic actuarial reports.
• Oversee adoption of medical coding systems and health management information systems.
• Review, process, and validate medical claims, issuing pre-authorizations for healthcare services.
• Develop e-claims management systems and quality assurance surveillance for claims.
• Establish fraud detection systems and sensitize claimants on consequences of false claims.
• Prepare quarterly claims reports for submission to the Board and Cabinet Secretary.
• Manage contracted and outsourced claims management services.

1. Director, Corporate Services (SHA/129/2025)

• Advise the CEO on Human Resource Management, Corporate Communications, Administration, and ICT activities.
• Oversee development and implementation of strategic and operational plans for corporate services.
• Foster a strong internal customer service culture and positive workforce environment.
• Coordinate review of corporate services policies and procedures.
• Ensure compliance with statutory regulations affecting HR, administration, communications, and ICT.
• Develop strategies for property management, asset acquisition, disposal, and rationalization.
• Oversee administrative and logistical support services (e.g., mail, transport, security).
• Ensure occupational safety and health standards are met.

1. Director, Funds & Finance Management (SHA/130/2025)

• Establish a pool for receiving and paying funds for Primary Health Care, Social Health Insurance, and Emergency, Chronic, and Critical Illness services.
• Oversee resource mobilization from National Assembly, household contributions, grants, and donations.
• Lead strategic purchasing of healthcare services from contracted facilities.
• Develop operational guidelines for fund management.
• Coordinate planning and budgeting processes, ensuring timely financial statements.
• Identify resource gaps and lobby for adequate fund allocation.
• Ensure compliance with statutory and regulatory requirements.
• Develop mechanisms to track and report fund flows for transparency and accountability.

1. Director, Internal Audit (SHA/131/2025)

• Formulate and implement internal audit policies, strategies, and procedures.
• Align audit functions with Social Health Authority (SHA)’s strategic objectives.
• Prepare and implement annual audit plans, reporting findings to the Board Audit Committee.
• Provide secretarial services to the Audit Committee, ensuring effective communication.
• Advise on emerging trends in internal controls, governance, and risk management.
• Oversee implementation of audit recommendations and coordinate external audits.
• Review progress toward strategic objectives, reporting to the CEO and Board.

Deputy Director-Level (SHA 3)

Deputy Directors translate strategic directives into operational frameworks, overseeing regional and functional activities to ensure effective service delivery.

6. Deputy Director, County Coordination (SHA/132/2025)

• Oversee implementation of the Social Health Authority (SHA) Act at branch offices, Huduma Centres, and Primary Care Networks.
• Monitor branch performance, driving member registration, revenue collection, and claims processing.
• Identify new business opportunities through needs and trend analysis.
• Recommend establishment or relocation of branches within the region.
• Implement strategies to eliminate fraud, wastage, and abuse at branch level.
• Engage communities to build SHA’s credibility and reputation.
• Ensure prudent management of cost centers and stakeholder engagement.

6. Deputy Director, Legal Services (SHA/133/2025)

• Develop and vet policy papers and legal instruments for Board approval.
• Advise on statutory obligations and conduct legal due diligence on third parties.
• Ensure compliance with rules, regulations, and the Code of Conduct and Ethics.
• Coordinate litigation and draft legal agreements for SHA.
• Facilitate development of bills and policies related to SHA’s mandate.
• Manage the Legal Registry and Alternative Dispute Resolution mechanisms.
• Provide legal training and disseminate requirements to staff.

6. Deputy Director, Provider Management (SHA/134/2025)

• Enforce compliance with Social Health Authority (SHA) Act for beneficiary and provider management.
• Coordinate sustainable strategies for provider and stakeholder management.
• Engage stakeholders to support Universal Health Coverage goals.
• Implement quality improvement strategies in empanelled healthcare facilities.
• Resolve complaints from beneficiaries and providers.
• Administer performance-based contracts and monitor provider compliance.

6. Deputy Director, Registration and Compliance (SHA/135/2025)

• Coordinate empanelment of healthcare providers and beneficiary registration.
• Monitor compliance with Social Health Authority (SHA) Act and provide strategic guidance.
• Develop sustainable strategies for registration and public awareness.
• Engage stakeholders and County Governments to optimize membership.
• Implement performance-based contracting methodologies.
• Ensure clinical audit policies and health needs assessments are conducted.

6. Deputy Director, Funds Management (SHA/136/2025)
   • Advise on strategic direction for fund management.
   • Coordinate budget preparation and expenditure control for SHA funds.
   • Monitor financial and physical implementation of fund-related projects.
   • Ensure accurate maintenance of fund accounts and compliance with policies.
   • Respond to audit queries and prepare financial reports.
   • Verify claims based on prescribed tariffs and benefit packages.
7. Deputy Director, Finance and Accounts (SHA/137/2025)
   • Coordinate development of financial regulations, policies, and plans.
   • Review budgets and implement expenditure controls.
   • Ensure preparation of financial reports and bank reconciliations.
   • Coordinate government grants and donor funds.
   • Manage financial risks and respond to audit queries.
   • Maintain accurate financial records for projects and programs.
8. Deputy Director, Benefits Management (SHA/138/2025)
   • Plan strategic and operational health benefits management.
   • Implement policies for effective benefits management.
   • Coordinate strategic purchasing of benefit packages.
   • Collaborate with the Benefits Package & Tariffs Advisory Panel for package design.
   • Analyze cost-effectiveness and budget impact of benefits.
   • Ensure compliance with local and international standards.
9. Deputy Director, Claims Management (SHA/139/2025)
   • Coordinate medical reviews and claims processing.
   • Issue pre-authorizations for healthcare services.
   • Develop e-claims management systems and fraud detection controls.
   • Conduct quality assurance surveillance for claims.
   • Prepare quarterly claims reports for Board and Cabinet Secretary.
   • Manage contracted claims management services.
10. Deputy Director, Human Resource Management and Development (SHA/140/2025)
    • Develop HR plans and budgets.
    • Conduct workforce analysis and design organizational structures.
    • Coordinate recruitment, induction, and training programs.
    • Implement performance management systems and HR policies.
    • Resolve employee grievances and manage staff welfare.
    • Liaise with professional bodies on HR regulations.
11. Deputy Director, Administration (SHA/141/2025)
    • Devise security procedures and policies.
    • Plan office accommodation and workflow.
    • Coordinate procurement and maintenance of office equipment.
    • Ensure general cleanliness and asset security.
    • Oversee transport, logistics, and support services.
12. Deputy Director, Information Communication Technology (ICT) (SHA/142/2025)
    • Formulate and implement ICT policies and strategies.
    • Advise on ICT matters and ensure compliance with regulations.
    • Maintain and update ICT infrastructure and systems.
    • Spearhead digitization of records and disaster recovery strategies.
    • Provide technical support and training to ICT users.
13. Deputy Director, Corporate Communications (SHA/143/2025)
    • Develop communication strategies and oversee protocol.
    • Coordinate public events and media relations.
    • Ensure appropriate branding and visibility.
    • Prepare corporate materials, speeches, and media content.
    • Establish feedback mechanisms for stakeholders.
14. Deputy Director, Planning and Linkages (SHA/144/2025)
    • Develop corporate and annual plans.
    • Cascade strategic objectives and develop KPIs.
    • Monitor corporate performance and partnerships.
    • Establish collaborations with stakeholders across sectors.
    • Lead multi-stakeholder alliances and task forces.
15. Deputy Director, Supply Chain Management (SHA/145/2025)
    • Formulate procurement policies and guidelines.
    • Ensure compliance with Public Procurement and Asset Disposal Act.
    • Oversee stockholding and inventory management.
    • Coordinate procurement processes and supplier performance.
    • Conduct market research to inform purchasing strategies.
16. Deputy Director, Internal Audit (SHA/146/2025)
    • Plan and coordinate internal audit activities.
    • Ensure compliance with accounting procedures and controls.
    • Conduct special audits and investigations.
    • Review audit programs and financial statements.
    • Provide remedial advice on internal controls.

Assistant Director-Level (SHA 4)

Assistant Directors execute operational plans, supervise teams, and ensure compliance with SHA policies and regulations.

21–22. Assistant Director, Legal Services (SHA/148/2025, 2 Posts)
– Provide legal guidance on contracts and statutory obligations.
– Manage litigation and Alternative Dispute Resolution mechanisms.
– Draft regulations, rules, and by-laws.
– Conduct legal due diligence and compliance audits.
– Advise on changes in law and legal risks.

23–25. Assistant Director, Registration and Compliance (SHA/149/2025, 3 Posts)
– Implement provider empanelment and beneficiary registration.
– Monitor compliance with Social Health Authority (SHA) Act and policies.
– Develop strategies for registration and public awareness.
– Engage stakeholders to optimize membership.
– Support clinical audits and health needs assessments.

26. Assistant Director, Provider Management (SHA/150/2025, 1 Post)
    • Develop policies for onboarding healthcare providers.
    • Engage providers to enhance collaboration and service delivery.
    • Implement quality standards like the Kenya Quality Model of Health.
    • Prepare reports on departmental achievements.
    • Sanction providers failing to meet standards.

27–28. Assistant Director, Fund Management (SHA/151/2025, 2 Posts)
– Coordinate budget preparation for SHA funds.
– Control expenditure and analyze proposals.
– Ensure accurate financial records and reconciliations.
– Provide timely financial reports.
– Mentor staff in fund management practices.

29–30. Assistant Director, Finance and Accounts (SHA/152/2025, 2 Posts)
– Develop financial regulations and controls.
– Review budgets and manage expenditure.
– Coordinate grants and donor funds.
– Prepare financial reports and respond to audit queries.
– Manage asset registers and financial risks.

31–32. Assistant Director, Benefits Management (SHA/153/2025, 2 Posts)
– Plan health benefits management and risk assessments.
– Implement benefit packages and tariffs.
– Analyze cost-effectiveness and budget impact.
– Develop management information systems.
– Ensure compliance with standards and policies.

33–34. Assistant Director, Claims Management (SHA/154/2025, 2 Posts)
– Coordinate medical reviews and claims processing.
– Issue pre-authorizations and manage e-claims systems.
– Conduct quality assurance and fraud detection.
– Prepare quarterly claims reports.
– Ensure compliance with contractual obligations.

35–36. Assistant Director, Human Resource Management and Development (SHA/155/2025, 2 Posts)
– Develop HR plans and recruitment processes.
– Conduct job analysis and performance management.
– Implement training and HR policies.
– Resolve employee grievances and manage welfare.
– Liaise with unions and professional bodies.

37–38. Assistant Director, Administration (SHA/156/2025, 2 Posts)
– Prepare administration budgets.
– Ensure cleanliness and equipment maintenance.
– Manage vehicles and resources.
– Coordinate security and logistical support.
– Oversee office accommodation and workflow.

39. Assistant Director, Information Communication Technology (ICT) (SHA/157/2025, 1 Post)
    • Formulate ICT policies and strategies.
    • Plan and implement ICT systems.
    • Provide technical support and training.
    • Ensure compliance with ICT standards.
    • Develop disaster recovery strategies.
40. Assistant Director, Corporate Communications (SHA/158/2025, 1 Post)
    • Develop public affairs and communication strategies.
    • Manage media relations and public events.
    • Ensure branding and visibility.
    • Prepare corporate materials and speeches.
    • Foster stakeholder relations.
41. Assistant Director, Customer Experience (SHA/159/2025, 1 Post)
    • Develop customer experience policies.
    • Monitor Citizen Service Charter implementation.
    • Analyze customer feedback for improvements.
    • Manage complaints and CRM systems.
    • Train customer experience officers.

42–43. Assistant Director, Planning and Linkages (SHA/160/2025, 2 Posts)
– Develop corporate strategic plans.
– Cascade performance contracts and KPIs.
– Monitor performance and partnerships.
– Foster collaborations with stakeholders.
– Lead multi-stakeholder alliances.

44. Assistant Director, Supply Chain Management (SHA/161/2025, 1 Post)
    • Formulate procurement policies.
    • Review procurement plans and supplier performance.
    • Implement e-procurement strategies.
    • Conduct market research.
    • Ensure compliance with PPADA.

45–47. Assistant Director, Internal Audit (SHA/162/2025, 3 Posts)
– Plan internal audit activities.
– Ensure compliance with accounting procedures.
– Review audit programs and financial statements.
– Provide remedial advice on controls.
– Validate audit reports.

Principal Officer-Level (SHA 5)

48–62. Principal Claims Management Officer (SHA/163/2025, 15 Posts)
– Conduct medical reviews and claims processing.
– Issue pre-authorizations for healthcare services.
– Manage e-claims and case management systems.
– Perform quality assurance and fraud detection.
– Prepare quarterly claims reports.

Qualifications and Skills

The Social Health Authority (SHA) leadership roles require specific qualifications and skills to ensure alignment with the organization’s mission. Below is a consolidated summary:

Director Cadre (SHA/127–131/2025)

• Education:
• Bachelor’s degree in Commerce, Medicine, Nursing, Business Administration, Finance, Economics, Social Science, Pharmacy, Computer Science, Public Communication, Auditing, or equivalent.
• Master’s degree in Strategic Management, Finance, Business Administration, Public Health, Health Economics, Auditing, or equivalent.
• Professional qualifications (e.g., CPA-K, CIA, where applicable).
• Certificate in Leadership Course (minimum 4 weeks).
• Experience:
• 15 years of relevant work experience, with 5 years in senior management.
• Skills:
• Strategic leadership and policy formulation.
• Stakeholder engagement and communication.
• Analytical and decision-making skills.
• Proficiency in computer applications.
• Compliance with statutory and regulatory frameworks.
• Eligibility: Valid practicing license and professional body membership (e.g., ICPAK, LSK) in good standing, where applicable.

Deputy Director Cadre (SHA/132–146/2025)

• Education:
• Bachelor’s degree in Medicine, Nursing, Commerce, Economics, Social Sciences, ICT, HR, Administration, Communications, or equivalent.
• Master’s degree in Medicine, Business Administration, Health Economics, Strategic Management, ICT, or equivalent.
• Professional qualifications (e.g., CPA-K, CHRP-K, MCSE, CCNA, CISM, CISA, where applicable).
• Certificate in Leadership Course (minimum 4 weeks, or 6 weeks for Administration).
• Experience:
• 15 years of relevant work experience, with 3 years at Assistant Director level or comparable.
• Skills:
• Managerial and administrative competence.
• Strategic planning and policy implementation.
• Stakeholder collaboration and technical expertise.
• Proficiency in computer applications.
• Regional operations and compliance acumen.
• Eligibility: Valid practicing license and professional body membership (e.g., IHRM, ICPAK) in good standing, where applicable.

Assistant Director Cadre (SHA/148–162/2025)

• Education:
• Bachelor’s degree in Law, Commerce, Medicine, ICT, HR, Communications, Supply Chain, or equivalent.
• Master’s degree in Law, Business Administration, Strategic Management, ICT, Communications, or equivalent.
• Professional qualifications (e.g., CPA-K, CHRP-K, MCSE, CCNA, CISM, CISA, where applicable).
• Certificate in Leadership Course (minimum 4 weeks).
• Experience:
• 12 years of relevant work experience, with 3 years at Principal Officer level or comparable.
• Skills:
• Tactical expertise in functional areas.
• Analytical and problem-solving skills.
• Proficiency in computer applications.
• Stakeholder engagement and policy implementation.
• Compliance with regulatory frameworks.
• Eligibility: Valid practicing license and professional body membership (e.g., LSK, KISM) in good standing, where applicable.

Principal Claims Management Officer (SHA/163/2025)

• Education:
• Bachelor’s degree in Medicine and Surgery.
• Certificate in Management Course (minimum 4 weeks).
• Experience:
• 9 years of relevant work experience, with 3 years at Senior Claims Management Officer level or comparable.
• Skills:
• Medical review and claims processing expertise.
• Analytical and decision-making skills.
• Proficiency in computer applications.
• Quality assurance and fraud detection.
• Eligibility: Valid practicing license and professional body membership in good standing.

Core Competencies for All Roles

• Strategic thinking and transformative leadership.
• Fiscal stewardship and resource optimization.
• Stakeholder engagement and cross-sector collaboration.
• Compliance orientation with the Social Health Authority (SHA) Act and national regulations.
• Data-driven decision-making and innovation in healthcare delivery.

Company Culture and Values

The Social Health Authority (SHA) nurtures a mission-driven, inclusive, and innovative culture, emphasizing accountability, transparency, and public health impact. Staff operate in cross-functional teams across 47 counties, supported by leadership academies, digital skilling programs, and diversity initiatives. The Social Health Authority (SHA) champions gender equality, affirmative opportunities, and compliance with Chapter Six of the Constitution, fostering a workplace where every team member thrives in a collaborative, high-performance environment dedicated to Universal Health Coverage.

How to Apply

Apply now for the Social Health Authority (SHA) leadership positions:

Online Application

1. Visit the SHA Recruitment Portal.
2. Create an account and complete your profile with all relevant details.
3. Navigate to the Vacancies tab and select the desired position.
4. Click View Details to review the job description and requirements.
5. Click Apply at the bottom of the job details to submit your application.

Physical Application

• Address applications to:
  The Chairperson
  Social Health Authority (SHA)
  P.O. Box 30443-00100
  Ragati Road, Nairobi
• Clearly mark the position and reference code (e.g., SHA/127/2025) on the envelope.
• Deliver to the SHA Building, 10th Floor, Nairobi.

Required Documents

Applications must include:

1. A cover letter demonstrating suitability for the position.
2. A detailed curriculum vitae highlighting relevant experience and qualifications.
3. Copies of academic and professional certificates.
4. Contacts of at least three professional referees.
5. Valid and current Chapter Six compliance documents:

• Certificate of Good Conduct (Directorate of Criminal Investigations).
• Tax Compliance Certificate (Kenya Revenue Authority).
• Clearance Certificate (Higher Education Loans Board).
• Clearance Certificate (Ethics and Anti-Corruption Commission).
• Report from a Credit Reference Bureau (CRB).
• Note: Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification. The Social Health Authority (SHA) is an equal opportunity employer committed to diversity and gender equality. For accommodations due to disabilities, contact the employer via the recruitment portal.

Vacancies & Reference Numbers

1. Director, Provider & Beneficiary Management – SHA/127/2025 (Contract, 1 Post, Deadline: Aug. 19, 2025)
2. Director, Benefits & Claims Management – SHA/128/2025 (Contract, 1 Post, Deadline: Aug. 19, 2025)
3. Director, Corporate Services – SHA/129/2025 (Contract, 1 Post, Deadline: Aug. 19, 2025)
4. Director, Funds & Finance Management – SHA/130/2025 (Contract, 1 Post, Deadline: Aug. 19, 2025)
5. Director, Internal Audit – SHA/131/2025 (Contract, 1 Post, Deadline: Aug. 19, 2025)
6. Deputy Director, County Coordination – SHA/132/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
7. Deputy Director, Legal Services – SHA/133/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
8. Deputy Director, Provider Management – SHA/134/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
9. Deputy Director, Registration & Compliance – SHA/135/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
10. Deputy Director, Funds Management – SHA/136/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
11. Deputy Director, Finance & Accounts – SHA/137/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
12. Deputy Director, Benefits Management – SHA/138/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
13. Deputy Director, Claims Management – SHA/139/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
14. Deputy Director, Human Resource Management & Development – SHA/140/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
15. Deputy Director, Administration – SHA/141/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
16. Deputy Director, Information Communication Technology (ICT) – SHA/142/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
17. Deputy Director, Corporate Communications – SHA/143/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
18. Deputy Director, Planning & Linkages – SHA/144/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
19. Deputy Director, Supply Chain Management – SHA/145/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
20. Deputy Director, Internal Audit – SHA/146/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
21. Assistant Director, Legal Services – SHA/148/2025 (Permanent, 2 Posts, Deadline: Sep. 19, 2025)
22. Assistant Director, Registration & Compliance – SHA/149/2025 (Permanent, 3 Posts, Deadline: Aug. 19, 2025)
23. Assistant Director, Provider Management – SHA/150/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
24. Assistant Director, Fund Management – SHA/151/2025 (Permanent, 2 Posts, Deadline: Aug. 19, 2025)
25. Assistant Director, Finance & Accounts – SHA/152/2025 (Permanent, 2 Posts, Deadline: Aug. 19, 2025)
26. Assistant Director, Benefits Management – SHA/153/2025 (Permanent, 2 Posts, Deadline: Aug. 19, 2025)
27. Assistant Director, Claims Management – SHA/154/2025 (Permanent, 2 Posts, Deadline: Aug. 19, 2025)
28. Assistant Director, Human Resource Management & Development – SHA/155/2025 (Permanent, 2 Posts, Deadline: Aug. 19, 2025)
29. Assistant Director, Administration – SHA/156/2025 (Permanent, 2 Posts, Deadline: Aug. 19, 2025)
30. Assistant Director, Information Communication Technology (ICT) – SHA/157/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
31. Assistant Director, Corporate Communications – SHA/158/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
32. Assistant Director, Customer Experience – SHA/159/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
33. Assistant Director, Planning & Linkages – SHA/160/2025 (Permanent, 2 Posts, Deadline: Aug. 19, 2025)
34. Assistant Director, Supply Chain Management – SHA/161/2025 (Permanent, 1 Post, Deadline: Aug. 19, 2025)
35. Assistant Director, Internal Audit – SHA/162/2025 (Permanent, 3 Posts, Deadline: Aug. 19, 2025)
36. Principal Claims Management Officer – SHA/163/2025 (Permanent, 15 Posts, Deadline: Aug. 19, 2025)

Additional Engagement

• View More Job Opportunities: Explore verified listings on JobKenya.org.
• WhatsApp Channel for Job Updates: Receive instant alerts via WhatsApp Channel.
• Follow on Social Media: Stay updated on Twitter and LinkedIn.
• Apply via SHA Recruitment Portal: Submit applications at SHA Recruitment Portal.

Tags

Social Health Authority (SHA) director jobs in Kenya, SHA deputy director recruitment, healthcare finance careers, government health jobs Kenya, universal health coverage Kenya

Why These Roles Matter

The Social Health Authority (SHA) leadership roles are pivotal in driving Kenya’s Universal Health Coverage agenda, ensuring financial risk protection and equitable access to quality healthcare for all residents. From designing sustainable benefit packages to overseeing fund management and digital transformation, these positions directly impact the health and well-being of millions. By joining SHA, you will contribute to a transformative mission to reshape healthcare financing and delivery, making these roles both impactful and rewarding in Nairobi’s public health sector.

Program Context: Social Health Authority (SHA)’s Mission

The Social Health Authority (SHA) is tasked with administering critical healthcare funds to ensure sustainable financing and delivery of services across Kenya. These leadership roles support SHA’s mission by overseeing provider empanelment, beneficiary registration, claims management, financial stewardship, and stakeholder collaboration. By aligning with national health policies and leveraging partnerships with county governments and private providers, these roles ensure that SHA delivers on its mandate to achieve Universal Health Coverage.

Skills Development Opportunities

These roles offer significant opportunities for professional growth:

• Strategic Leadership: Enhance skills in policy formulation and organizational management.
• Technical Expertise: Deepen knowledge in healthcare financing, claims processing, ICT, or legal services.
• Stakeholder Collaboration: Build skills in engaging County Governments and diverse stakeholders.
• Compliance and Audit: Master regulatory frameworks and internal controls.
• Data Analytics: Leverage data for decision-making and performance monitoring.
• Innovation: Drive business process re-engineering and digital transformation.

Working in Nairobi

Nairobi, Kenya’s capital, is a vibrant hub for public health and governance, hosting key institutions like the Social Health Authority (SHA). Based at the SHA Building on Ragati Road, you will work in a dynamic environment, collaborating with stakeholders across 47 counties. Nairobi’s economic and cultural vibrancy provides an ideal setting for professionals driving national healthcare transformation.

Career Growth Potential

These Social Health Authority (SHA) roles offer pathways to senior leadership, policy development, and healthcare management. Career prospects include:

• Senior Leadership: Advancing to Director or CEO roles within SHA or other health institutions.
• Policy Expertise: Leading national healthcare policy development.
• Regional Impact: Contributing to UHC initiatives across East Africa.
• Professional Development: Accessing training and certifications in relevant fields.

Commitment to Diversity and Inclusion

The Social Health Authority (SHA) is committed to an inclusive workplace, ensuring equal opportunities and encouraging applications from diverse candidates, including those with disabilities. SHA upholds strict policies against canvassing and complies with Chapter Six of the Constitution, promoting transparency and integrity.

Who Should Apply

These Social Health Authority (SHA) roles are ideal for Kenyan professionals with advanced degrees, extensive experience (9–15 years), and relevant professional qualifications in healthcare, finance, legal, HR, ICT, or communications. Candidates with a commitment to public health, strategic leadership, and compliance are well-suited to drive SHA’s mission.

How to Stand Out as an Applicant

• Highlight Experience: Emphasize senior management or principal officer experience in your CV.
• Showcase Certifications: Include professional qualifications (e.g., CPA-K, CHRP-K, CISA) and leadership courses.
• Demonstrate Impact: Provide examples of strategic initiatives or policy implementation in your cover letter.
• Ensure Chapter Six Compliance: Submit valid clearance certificates with your application.
• Align with SHA’s Mission: Reflect your commitment to Universal Health Coverage and public health.

Application Tips

• Tailor Your Application: Customize your CV and cover letter for the specific role and vacancy number.
• Submit Complete Documents: Include all required academic, professional, and Chapter Six documents.
• Apply Early: Submit before the deadline (August 19 or September 19, 2025).
• Choose Correct Method: Use the online portal or physical delivery as preferred.
• Prepare for Interviews: Be ready to discuss your experience in healthcare, compliance, or stakeholder engagement.

Disclaimer

JobKenya.org is not the hiring organization. Direct all enquiries and applications to the Social Health Authority (SHA). Due to email volume, individual queries may not receive responses.