info@jobkenya.org
- Posted: September 11, 2025
- Application Deadline: October 2, 2025
- Location: Nairobi, Kenya (Head Office, with some roles at Huduma Centers)
- Address: Social Health Authority, P.O. Box 30339-00100, Nairobi, Kenya
The Social Health Authority (SHA), a State Corporation established under the Social Health Insurance Act, 2023, is dedicated to providing financial risk protection to Kenyan residents through equitable access to quality healthcare. Administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, and Critical Illness Fund, the Social Health Authority collaborates with diverse stakeholders to reduce persistent acute malnutrition and enhance health outcomes across Kenya. As of September 11, 2025, the Social Health Authority is recruiting for 507 positions to strengthen its institutional capacity and fulfill its mandate. These Social Health Authority Jobs span 37 distinct roles, including:
List of Social Health Authority Vacancies (September 2025)
- Director, Internal Audit (SHA/164/2025)
- Principal Registration and Compliance Officer (SHA/165/2025)
- Principal Provider Management Officer (SHA/166/2025)
- Principal Benefits Management Officer (SHA/167/2025)
- Principal Funds Management Officer (SHA/168/2025)
- Principal Finance and Accounts Officer (SHA/169/2025)
- Principal Information Communication Technology Officer (SHA/170/2025)
- Principal Officer, Legal Services (SHA/172/2025)
- Principal Planning and Linkages Officer (SHA/173/2025)
- Principal Human Resource and Development Officer (SHA/174/2025)
- Principal Administration Officer (SHA/175/2025)
- Principal Internal Auditor (SHA/176/2025)
- Principal Corporate Communications Officer (SHA/177/2025)
- Principal Customer Experience Officer (SHA/178/2025)
- Principal Supply Chain Management Officer (SHA/179/2025)
- Principal Office Administrator (SHA/180/2025)
- Principal Records Management Officer (SHA/181/2025)
- Senior Registration and Compliance Officers (SHA/182/2025)
- Senior Provider Management Officer (SHA/183/2025)
- Senior Benefits Management Officer (SHA/184/2025)
- Senior Claims Management Officer (SHA/185/2025)
- Senior Funds Management Officer (SHA/186/2025)
- Senior Finance and Accounts Officer (SHA/187/2025)
- Senior Information Communication Technology Officer (SHA/188/2025)
- Senior Legal Officer (SHA/189/2025)
- Senior Planning and Linkages Officer (SHA/190/2025)
- Senior Human Resource Management and Development Officer (SHA/191/2025)
- Senior Administration Officer (SHA/192/2025)
- Senior Internal Auditor (SHA/193/2025)
- Senior Corporate Communications Officer (SHA/194/2025)
- Senior Customer Experience Officer (SHA/195/2025)
- Senior Supply Chain Management Officer (SHA/196/2025)
- Senior Office Administrator (SHA/197/2025)
- Senior Records Management Officer (SHA/198/2025)
- Senior Driver (SHA/199/2025)
- Senior Office Assistant (SHA/200/2025)
- Senior Registration and Compliance Officer / Senior Claims Management Officer (Huduma Centers) (SHA/201/2025)
These Social Health Authority Jobs offer professionals the opportunity to contribute to Kenya’s universal health coverage, driving equitable healthcare access and financial protection in a transformative healthcare landscape.
Important Note: The Social Health Authority’s recruitment process is free of charge. Applicants should beware of fraudsters requesting payment for recruitment assistance and report suspicious activity to the authorities. The Social Health Authority is an equal opportunity employer, welcoming diverse candidates who align with its mandate to promote health equity and accessibility. Only shortlisted candidates will be contacted by October 2, 2025.
Open Positions at Social Health Authority
The Social Health Authority is recruiting for 507 positions across 37 distinct roles, all permanent and pensionable except for the Director, Internal Audit, which is a contract position. These Social Health Authority Jobs are based in Nairobi, Kenya, with some roles stationed at Huduma Centers nationwide. Below is a detailed breakdown of all 37 vacancies, grouped by level for clarity and formatted to highlight responsibilities, qualifications, and deliverables.
General Application Requirements
- Application Process: Candidates must apply online through the official SHA recruitment portal Below, submitting a Cover Letter, updated CV, and supporting documents (e.g., certified academic and professional certificates, Kenya Revenue Authority Tax Compliance Certificate, Certificate of Good Conduct) in PDF format. No email or postal applications are accepted. For reference, the address is Social Health Authority, P.O. Box 30339-00100, Nairobi, Kenya.
- Location: Nairobi, Kenya (Head Office for most roles; Huduma Centers for Senior Registration/Claims roles).
- Deadline: Applications must be submitted by October 2, 2025. Early submission is recommended due to the competitive nature of these Social Health Authority Jobs.
- Communication: Only shortlisted candidates will be contacted. Monitor email (including spam/junk folders) for updates from the Social Health Authority’s HR team.
- Fraud Prevention: The Social Health Authority does not charge fees for recruitment, including CBTs, tests, or assessments. Verify communications through the official portal and report suspicious activity.
- Eligibility: Candidates must have legal authorization to work in Kenya and provide required documentation, such as a Tax Compliance Certificate and Certificate of Good Conduct.
- Qualifications: Vary by role (detailed below), but generally include a Bachelor’s degree or equivalent and relevant professional experience. Fluency in English is required; Swahili is an advantage.
- Canvassing: Canvassing will lead to automatic disqualification, ensuring a fair and transparent process for all applicants seeking Social Health Authority Jobs.
Please Note:
- Applications must include a Cover Letter, CV, and supporting documents, clearly specifying the role and reference number (e.g., “Application: Director, Internal Audit – SHA/164/2025”). Incomplete applications will not be considered.
- The Social Health Authority encourages applications from diverse candidates, reflecting its commitment to equity and inclusion in healthcare.
- Tailor applications to highlight alignment with the Social Health Authority’s mandate of financial risk protection and equitable healthcare access.
Director-Level Position
1. Director, Internal Audit (Re-advertisement, SHA/164/2025)
Job Type: Contract (1 Position)
Qualification: Bachelor’s degree in Accounting, Finance, or related field; Master’s degree preferred; CPA (K) or CIA certification
Experience: 10+ years in internal audit, with 5 years in senior management
Location: Nairobi, Kenya
Job Field: Finance / Accounting / Audit
Deadline: October 2, 2025
Role Overview
The Director, Internal Audit at the Social Health Authority provides independent, objective assurance and advisory services to enhance governance, risk management, and operational efficiency. This Social Health Authority Jobs role involves overseeing audit planning, reviewing systems for compliance, preparing reports for the Board, and ensuring the implementation of audit recommendations to promote accountability and transparency.
Key Responsibilities
- Develop and oversee comprehensive internal audit plans for the Social Health Authority.
- Evaluate the adequacy and effectiveness of governance, risk management, and control processes.
- Review systems and processes to ensure compliance with applicable laws, regulations, and policies.
- Prepare detailed audit reports for the Board and management.
- Follow up on the implementation of audit recommendations to address identified risks.
- Provide strategic leadership to build a robust internal audit function.
- Advise on risk mitigation strategies to enhance operational efficiency.
Key Outputs/Deliverables
- Comprehensive internal audit plans aligned with SHA’s strategic goals.
- Detailed audit reports identifying risks and improvement areas.
- Timely implementation of audit recommendations across Social Health Authority operations.
- Enhanced governance, risk management, and transparency in processes.
- Strengthened internal audit function supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Accounting, Finance, or related field; Master’s degree preferred.
- CPA (K) or Certified Internal Auditor (CIA) certification required.
- Minimum 10 years of experience in internal auditing, with 5 years in senior management.
- In-depth knowledge of auditing standards, risk management frameworks, and public sector regulations.
- Exceptional analytical, leadership, and communication skills.
- Proven ability to work independently and collaborate with senior stakeholders.
- High integrity and commitment to transparency and accountability.
Why Join
- Lead the internal audit function at the Social Health Authority, ensuring robust governance.
- Join Social Health Authority Jobs offering strategic leadership in Kenya’s healthcare sector.
- Contribute to universal health coverage by fostering accountability and efficiency.
Principal-Level Positions (24 Positions)
2. Principal Registration and Compliance Officer (SHA/165/2025)
Job Type: Permanent and Pensionable (4 Positions)
Qualification: Bachelor’s degree in Law, Public Administration, or related field; Master’s degree preferred
Experience: 5+ years in registration, compliance, or regulatory roles
Location: Nairobi, Kenya
Job Field: Law / Legal
Deadline: October 2, 2025
Role Overview
The Principal Registration and Compliance Officer at the Social Health Authority oversees member registration processes and ensures compliance with the Social Health Insurance Act, 2023. This Social Health Authority Jobs role develops strategies to enhance registration, monitors compliance, conducts inspections, and engages stakeholders to promote equitable healthcare access.
Key Responsibilities
- Develop and implement strategies to increase member registration in the Social Health Insurance Fund.
- Monitor compliance with the Social Health Insurance Act by individuals and organizations.
- Conduct inspections and investigations to enforce compliance measures.
- Prepare detailed compliance reports for Social Health Authority management.
- Engage stakeholders to raise awareness of registration obligations.
- Collaborate with enforcement agencies to address non-compliance issues.
- Support policy development to streamline registration and compliance processes.
Key Outputs/Deliverables
- Increased member registration rates across Social Health Authority programs.
- Robust compliance monitoring and enforcement mechanisms.
- Comprehensive inspection and investigation reports.
- Strengthened stakeholder awareness and engagement.
- Streamlined compliance processes supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Law, Public Administration, or related field; Master’s degree preferred.
- Minimum 5 years of experience in registration, compliance, or regulatory roles.
- Strong knowledge of the Social Health Insurance Act and regulatory frameworks.
- Excellent analytical, communication, and stakeholder engagement skills.
- Proven ability to conduct inspections and investigations.
- High integrity and commitment to regulatory compliance.
Why Join
- Drive registration and compliance at the Social Health Authority, advancing health equity.
- Join Social Health Authority Jobs offering strategic impact on national healthcare access.
- Contribute to equitable, compliant healthcare systems.
3. Principal Provider Management Officer (SHA/166/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Health Administration, Business, or related field; Master’s degree preferred
Experience: 5+ years in provider management or healthcare administration
Location: Nairobi, Kenya
Job Field: Healthcare Management
Deadline: October 2, 2025
Role Overview
The Principal Provider Management Officer at the Social Health Authority accredits healthcare providers, negotiates service-level agreements, and monitors performance to ensure quality care delivery. This Social Health Authority Jobs role resolves provider disputes and supports continuous improvement in healthcare services.
Key Responsibilities
- Accredit healthcare providers for Social Health Authority programs.
- Negotiate and manage service-level agreements with providers.
- Monitor provider performance and conduct periodic facility assessments.
- Resolve provider-related disputes promptly and fairly.
- Support quality improvement initiatives across contracted facilities.
- Prepare detailed reports on provider performance and compliance.
- Collaborate with stakeholders to enhance service delivery standards.
Key Outputs/Deliverables
- Accredited, high-performing provider network for the Social Health Authority.
- Compliant, effective service-level agreements.
- Comprehensive provider performance and assessment reports.
- Resolved disputes and improved service quality.
- Enhanced healthcare delivery supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Health Administration, Business, or related field; Master’s degree preferred.
- Minimum 5 years of experience in provider management or healthcare administration.
- Strong knowledge of healthcare standards and contract negotiation.
- Excellent analytical, communication, and dispute resolution skills.
- Proven ability to monitor performance and drive quality improvements.
Why Join
- Strengthen provider networks at the Social Health Authority, ensuring quality care.
- Join Social Health Authority Jobs offering impactful healthcare management.
- Contribute to equitable, high-quality service delivery.
4. Principal Benefits Management Officer (SHA/167/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Health Economics, Finance, or related field; Master’s degree preferred
Experience: 5+ years in benefits or health finance management
Location: Nairobi, Kenya
Job Field: Healthcare Finance
Deadline: October 2, 2025
Role Overview
The Principal Benefits Management Officer at the Social Health Authority designs and implements benefits packages under the Social Health Insurance framework, ensuring alignment with population health needs and fiscal sustainability. This Social Health Authority Jobs role oversees claims adjudication and coordinates with providers for timely benefits delivery.
Key Responsibilities
- Design and review benefits packages to meet health needs and fiscal goals.
- Conduct benefits costing and policy analysis for the Social Health Authority.
- Oversee claims adjudication processes and monitor benefits utilization.
- Coordinate with healthcare providers to ensure timely benefits delivery.
- Prepare reports on benefits performance and compliance.
- Support stakeholder engagement to align benefits with policy directives.
Key Outputs/Deliverables
- Sustainable, compliant benefits packages for the Social Health Authority.
- Accurate benefits costing and policy analyses.
- Efficient claims adjudication and utilization monitoring.
- Timely benefits delivery to members.
- Detailed benefits performance reports.
Qualifications and Skills
- Bachelor’s degree in Health Economics, Finance, or related field; Master’s degree preferred.
- Minimum 5 years of experience in benefits or health finance management.
- Strong knowledge of health benefits design and fiscal sustainability.
- Excellent analytical, communication, and coordination skills.
- Proven ability to oversee claims and monitor utilization trends.
Why Join
- Shape benefits packages at the Social Health Authority, advancing health equity.
- Join Social Health Authority Jobs offering financial impact on healthcare access.
- Contribute to sustainable, equitable benefits delivery.
5. Principal Funds Management Officer (SHA/168/2025)
Job Type: Permanent and Pensionable (6 Positions)
Qualification: Bachelor’s degree in Finance, Accounting, or related field; Master’s degree preferred
Experience: 5+ years in fund management or financial administration
Location: Nairobi, Kenya
Job Field: Finance / Accounting
Deadline: October 2, 2025
Role Overview
The Principal Funds Management Officer at the Social Health Authority oversees the prudent management of the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, and Critical Illness Fund. This Social Health Authority Jobs role ensures budgeting, cash flow forecasting, and investment monitoring align with statutory guidelines for transparency and sustainability.
Key Responsibilities
- Prepare budgets and cash flow forecasts for Social Health Authority funds.
- Monitor investment performance and fund disbursements.
- Ensure compliance with statutory financial management guidelines.
- Prepare detailed reports on fund utilization and financial performance.
- Support transparency and accountability in health financing.
- Collaborate with stakeholders to optimize fund management.
Key Outputs/Deliverables
- Accurate budgets and cash flow forecasts for SHA funds.
- Monitored investment performance and efficient disbursements.
- Compliant, transparent fund management practices.
- Comprehensive fund utilization reports.
- Sustainable financial resources supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Finance, Accounting, or related field; Master’s degree preferred.
- Minimum 5 years of experience in fund management or financial administration.
- Strong knowledge of financial management and statutory guidelines.
- Excellent analytical, reporting, and compliance skills.
- Proven ability to ensure transparency and accountability.
Why Join
- Manage critical health funds at the Social Health Authority, ensuring sustainability.
- Join Social Health Authority Jobs offering financial stewardship in healthcare.
- Contribute to equitable resource allocation for universal health coverage.
6. Principal Finance and Accounts Officer (SHA/169/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Accounting, Finance, or related field; Master’s degree preferred; CPA (K)
Experience: 5+ years in finance and accounts management
Location: Nairobi, Kenya
Job Field: Finance / Accounting
Deadline: October 2, 2025
Role Overview
The Principal Finance and Accounts Officer at the Social Health Authority supervises financial accounting and reporting, ensuring compliance with International Public Sector Accounting Standards (IPSAS). This Social Health Authority Jobs role involves preparing financial statements, managing accounts, and supporting audits to maintain financial integrity.
Key Responsibilities
- Prepare financial statements and reports per IPSAS standards.
- Oversee accounts payable, receivable, and reconciliations for the Social Health Authority.
- Support internal and external audits with accurate documentation.
- Guide junior staff in financial operations and compliance.
- Ensure adherence to financial regulations and Social Health Authority policies.
- Monitor financial performance and provide insights for decision-making.
Key Outputs/Deliverables
- Accurate, IPSAS-compliant financial statements for the Social Health Authority.
- Efficient accounts management and reconciliations.
- Successful audit support and compliance.
- Trained, high-performing finance team.
- Timely financial reports supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Accounting, Finance, or related field; Master’s degree preferred.
- CPA (K) certification required.
- Minimum 5 years of experience in finance and accounts management.
- Strong knowledge of IPSAS and public sector financial reporting.
- Excellent analytical, leadership, and communication skills.
- High integrity and attention to detail.
Why Join
- Lead financial excellence at the Social Health Authority, ensuring transparency.
- Join Social Health Authority Jobs offering expertise in health finance.
- Contribute to accountable, sustainable financial management.
7. Principal Information Communication Technology Officer (SHA/170/2025)
Job Type: Permanent and Pensionable (1 Position)
Qualification: Bachelor’s degree in IT, Computer Science, or related field; Master’s degree preferred; CCNA or MCSE certification
Experience: 5+ years in ICT management
Location: Nairobi, Kenya
Job Field: ICT / Computer
Deadline: October 2, 2025
Role Overview
The Principal Information Communication Technology Officer at the Social Health Authority leads ICT strategy and operations, ensuring secure, efficient systems to support digital health services. This Social Health Authority Jobs role manages infrastructure, implements policies, and drives digital transformation.
Key Responsibilities
- Develop and implement ICT strategies aligned with Social Health Authority goals.
- Manage ICT infrastructure, system security, and service continuity.
- Oversee software development and data management systems.
- Provide user support and training for Social Health Authority staff.
- Ensure compliance with ICT standards and regulations.
- Support digital transformation initiatives for health service delivery.
Key Outputs/Deliverables
- Robust ICT strategies enhancing Social Health Authority operations.
- Secure, reliable ICT infrastructure and systems.
- Successful implementation of digital transformation projects.
- Effective user support and training programs.
- Compliant ICT operations supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in IT, Computer Science, or related field; Master’s degree preferred.
- CCNA or MCSE certification required.
- Minimum 5 years of experience in ICT management.
- Strong knowledge of ICT security, systems, and digital transformation.
- Excellent leadership, technical, and communication skills.
Why Join
- Drive ICT innovation at the Social Health Authority, enabling digital health services.
- Join Social Health Authority Jobs offering technological impact.
- Contribute to secure, efficient systems for universal health coverage.
8. Principal Officer, Legal Services (SHA/172/2025)
Job Type: Permanent and Pensionable (3 Positions)
Qualification: Bachelor’s degree in Law (LLB); Advocate of the High Court of Kenya
Experience: 5+ years in legal practice
Location: Nairobi, Kenya
Job Field: Law / Legal
Deadline: October 2, 2025
Role Overview
The Principal Officer, Legal Services at the Social Health Authority provides legal advice, manages contracts, and ensures compliance with statutory requirements. This Social Health Authority Jobs role involves drafting legal documents, representing SHA in proceedings, and mitigating legal risks.
Key Responsibilities
- Provide legal advice to Social Health Authority departments and management.
- Draft and review legal documents, contracts, and agreements.
- Ensure compliance with statutory and regulatory requirements.
- Represent the Social Health Authority in legal proceedings and negotiations.
- Coordinate with external counsel for complex legal matters.
- Guide management on legal risks and mitigation strategies.
Key Outputs/Deliverables
- Compliant, accurate legal documents and contracts for the Social Health Authority.
- Timely resolution of legal issues and disputes.
- Robust compliance with health-related laws and regulations.
- Effective representation in legal proceedings.
- Strategic legal advice supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Law (LLB); Advocate of the High Court of Kenya.
- Minimum 5 years of experience in legal practice.
- Strong knowledge of health-related laws and public sector regulations.
- Excellent analytical, negotiation, and communication skills.
- Proven ability to manage contracts and legal risks.
Why Join
- Provide strategic legal support at the Social Health Authority, advancing health equity.
- Join Social Health Authority Jobs offering legal impact in healthcare.
- Contribute to compliant, risk-mitigated operations.
9. Principal Planning and Linkages Officer (SHA/173/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Planning, Public Administration, or related field; Master’s degree preferred
Experience: 5+ years in planning and stakeholder engagement
Location: Nairobi, Kenya
Job Field: Planning / Administration
Deadline: October 2, 2025
Role Overview
The Principal Planning and Linkages Officer at the Social Health Authority develops strategic and annual work plans, coordinates with stakeholders, and prepares performance reports. This Social Health Authority Jobs role fosters partnerships to support SHA’s mandate of equitable healthcare access.
Key Responsibilities
- Develop strategic and annual work plans for the Social Health Authority.
- Coordinate with development partners and stakeholders for collaboration.
- Prepare performance and monitoring reports to track progress.
- Facilitate stakeholder forums and partnership initiatives.
- Support policy alignment with SHA’s health financing goals.
- Monitor and evaluate strategic plan implementation.
Key Outputs/Deliverables
- Comprehensive strategic and annual plans for the Social Health Authority.
- Strong stakeholder partnerships and coordination mechanisms.
- Timely, accurate performance and monitoring reports.
- Effective stakeholder forums supporting SHA’s mandate.
- Aligned policies enhancing health financing outcomes.
Qualifications and Skills
- Bachelor’s degree in Planning, Public Administration, or related field; Master’s degree preferred.
- Minimum 5 years of experience in planning and stakeholder engagement.
- Strong coordination, reporting, and partnership-building skills.
- Excellent analytical and communication skills.
Why Join
- Shape strategic planning at the Social Health Authority, driving health policy impact.
- Join Social Health Authority Jobs offering stakeholder engagement opportunities.
- Contribute to equitable healthcare through effective partnerships.
10. Principal Human Resource and Development Officer (SHA/174/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Human Resource Management or related field; Master’s degree preferred
Experience: 5+ years in HR and staff development
Location: Nairobi, Kenya
Job Field: Human Resources
Deadline: October 2, 2025
Role Overview
The Principal Human Resource and Development Officer at the Social Health Authority oversees HR planning, recruitment, performance management, and staff development. This Social Health Authority Jobs role ensures compliance with labor laws and fosters a supportive workforce environment.
Key Responsibilities
- Develop and implement HR policies and strategies for the Social Health Authority.
- Coordinate recruitment, training, and performance management processes.
- Manage staff welfare programs and employee relations.
- Conduct training needs assessments and capacity-building initiatives.
- Ensure compliance with Kenyan labor laws and regulations.
- Support HR alignment with SHA’s strategic objectives.
Key Outputs/Deliverables
- Robust HR policies and strategies for the Social Health Authority.
- Efficient recruitment and staff development programs.
- Compliant, supportive employee relations and welfare initiatives.
- Comprehensive training programs enhancing staff capacity.
- Aligned HR practices supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Human Resource Management or related field; Master’s degree preferred.
- Minimum 5 years of experience in HR and staff development.
- Strong knowledge of Kenyan labor laws and HR best practices.
- Excellent communication, leadership, and organizational skills.
- Proven ability to manage employee relations and training programs.
Why Join
- Lead HR excellence at the Social Health Authority, fostering a high-performing workforce.
- Join Social Health Authority Jobs offering impactful employee development.
- Contribute to a supportive, compliant workplace for healthcare professionals.
11. Principal Administration Officer (SHA/175/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Administration, Management, or related field; Master’s degree preferred
Experience: 5+ years in administration or office management
Location: Nairobi, Kenya
Job Field: Administration
Deadline: October 2, 2025
Role Overview
The Principal Administration Officer at the Social Health Authority manages general administrative services, including office management, transport, and security. This Social Health Authority Jobs role ensures efficient operations and compliance with administrative standards.
Key Responsibilities
- Oversee office management, supplies, and facilities for the Social Health Authority.
- Coordinate transport services and logistics for events and operations.
- Manage security protocols and physical assets.
- Supervise administrative staff to ensure operational efficiency.
- Ensure compliance with administrative policies and regulations.
- Support strategic alignment of administrative functions with SHA’s goals.
Key Outputs/Deliverables
- Efficient, well-managed administrative operations at the Social Health Authority.
- Reliable transport and logistics systems.
- Secure, compliant facilities and assets.
- High-performing administrative team.
- Streamlined operations supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Administration, Management, or related field; Master’s degree preferred.
- Minimum 5 years of experience in administration or office management.
- Strong organizational, leadership, and communication skills.
- Knowledge of administrative policies and public sector regulations.
Why Join
- Manage administrative excellence at the Social Health Authority, enabling health initiatives.
- Join Social Health Authority Jobs offering operational leadership.
- Contribute to efficient, secure administrative systems.
12. Principal Internal Auditor (SHA/176/2025)
Job Type: Permanent and Pensionable (3 Positions)
Qualification: Bachelor’s degree in Accounting, Finance, or related field; Master’s degree preferred; CPA (K) or CIA
Experience: 5+ years in internal audit
Location: Nairobi, Kenya
Job Field: Finance / Accounting / Audit
Deadline: October 2, 2025
Role Overview
The Principal Internal Auditor at the Social Health Authority conducts internal audits to ensure compliance, efficiency, and value for money. This Social Health Authority Jobs role involves planning audits, preparing reports, and tracking recommendations to enhance governance and risk management.
Key Responsibilities
- Plan and execute internal audits across Social Health Authority functions.
- Prepare detailed audit reports identifying risks and recommendations.
- Follow up on the implementation of audit recommendations.
- Advise management on risk management and control improvements.
- Ensure compliance with auditing standards and regulations.
- Support continuous improvement in operational processes.
Key Outputs/Deliverables
- Comprehensive audit plans and reports for the Social Health Authority.
- Timely implementation of audit recommendations.
- Enhanced risk management and internal controls.
- Compliant, efficient audit processes.
- Strengthened governance supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Accounting, Finance, or related field; Master’s degree preferred.
- CPA (K) or Certified Internal Auditor (CIA) certification.
- Minimum 5 years of experience in internal audit.
- Strong knowledge of auditing standards and risk management.
- Excellent analytical, reporting, and advisory skills.
Why Join
- Drive audit excellence at the Social Health Authority, ensuring accountability.
- Join Social Health Authority Jobs offering governance and risk management impact.
- Contribute to transparent, efficient operations.
13. Principal Corporate Communications Officer (SHA/177/2025)
Job Type: Permanent and Pensionable (1 Position)
Qualification: Bachelor’s degree in Communications, Public Relations, or related field; Master’s degree preferred
Experience: 5+ years in corporate communications or public relations
Location: Nairobi, Kenya
Job Field: Communications
Deadline: October 2, 2025
Role Overview
The Principal Corporate Communications Officer at the Social Health Authority develops communication strategies, manages media relations, and oversees publications to enhance SHA’s public image. This Social Health Authority Jobs role coordinates corporate branding and stakeholder engagement to support health equity goals.
Key Responsibilities
- Develop and implement communication strategies for the Social Health Authority.
- Manage media relations and draft press releases.
- Oversee publications, digital platforms, and corporate branding.
- Coordinate stakeholder forums and public awareness campaigns.
- Ensure compliance with communication standards and policies.
- Monitor public perception and respond to communication challenges.
Key Outputs/Deliverables
- Effective communication strategies enhancing Social Health Authority visibility.
- Positive media coverage and stakeholder engagement.
- High-quality publications and digital content.
- Strong corporate branding aligned with SHA’s mandate.
- Responsive public communication systems.
Qualifications and Skills
- Bachelor’s degree in Communications, Public Relations, or related field; Master’s degree preferred.
- Minimum 5 years of experience in corporate communications or public relations.
- Strong writing, media engagement, and digital communication skills.
- Knowledge of branding and public perception management.
- Excellent organizational and stakeholder engagement skills.
Why Join
- Shape the Social Health Authority’s communication strategy, advancing public health awareness.
- Join Social Health Authority Jobs offering media and branding impact.
- Contribute to stakeholder trust and health equity messaging.
14. Principal Customer Experience Officer (SHA/178/2025)
Job Type: Permanent and Pensionable (1 Position)
Qualification: Bachelor’s degree in Customer Service, Business Administration, or related field; Master’s degree preferred
Experience: 5+ years in customer experience or service management
Location: Nairobi, Kenya
Job Field: Customer Service
Deadline: October 2, 2025
Role Overview
The Principal Customer Experience Officer at the Social Health Authority ensures excellent service delivery to SHA members, managing feedback systems and resolving complaints. This Social Health Authority Jobs role develops customer service policies to enhance member satisfaction and trust.
Key Responsibilities
- Develop and implement customer service policies for the Social Health Authority.
- Manage customer feedback systems and complaint resolution processes.
- Monitor service quality across member touchpoints.
- Coordinate customer service desks and training programs.
- Prepare reports on customer experience metrics and trends.
- Support stakeholder engagement to improve service delivery.
Key Outputs/Deliverables
- Robust customer service policies for the Social Health Authority.
- Improved member satisfaction and trust.
- Efficient complaint resolution systems.
- Comprehensive customer experience reports.
- High-quality service delivery supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Customer Service, Business Administration, or related field; Master’s degree preferred.
- Minimum 5 years of experience in customer experience or service management.
- Strong communication, problem-solving, and analytical skills.
- Knowledge of customer service metrics and feedback systems.
- Proven ability to enhance service quality.
Why Join
- Enhance member experiences at the Social Health Authority, driving health equity.
- Join Social Health Authority Jobs offering customer-centric impact.
- Contribute to responsive, quality service delivery.
15. Principal Supply Chain Management Officer (SHA/179/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Supply Chain Management or related field; Master’s degree preferred; CIPS certification
Experience: 5+ years in supply chain or procurement management
Location: Nairobi, Kenya
Job Field: Supply Chain
Deadline: October 2, 2025
Role Overview
The Principal Supply Chain Management Officer at the Social Health Authority oversees procurement planning, tendering, and contract management, ensuring compliance with the Public Procurement and Asset Disposal Act. This Social Health Authority Jobs role promotes transparency and efficiency in supply chain operations.
Key Responsibilities
- Develop procurement plans and oversee tendering processes for the Social Health Authority.
- Manage contracts and evaluate supplier performance.
- Ensure compliance with procurement laws and regulations.
- Prepare supply chain reports and monitor performance metrics.
- Support stakeholder collaboration for efficient supply chain operations.
- Implement cost-effective procurement strategies.
Key Outputs/Deliverables
- Efficient, compliant procurement processes for the Social Health Authority.
- Strong supplier relationships and contract management.
- Transparent, cost-effective supply chain operations.
- Comprehensive supply chain performance reports.
- Optimized resource allocation supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Supply Chain Management or related field; Master’s degree preferred.
- CIPS (Chartered Institute of Procurement and Supply) certification.
- Minimum 5 years of experience in supply chain or procurement management.
- Strong knowledge of the Public Procurement and Asset Disposal Act.
- Excellent organizational, negotiation, and analytical skills.
Why Join
- Lead supply chain excellence at the Social Health Authority, ensuring resource efficiency.
- Join Social Health Authority Jobs offering procurement and operational impact.
- Contribute to transparent, compliant supply chain systems.
16. Principal Office Administrator (SHA/180/2025)
Job Type: Permanent and Pensionable (1 Position)
Qualification: Bachelor’s degree in Administration or related field; Master’s degree preferred
Experience: 5+ years in office administration
Location: Nairobi, Kenya
Job Field: Administration
Deadline: October 2, 2025
Role Overview
The Principal Office Administrator at the Social Health Authority manages high-level office operations, including correspondences, meetings, and filing systems. This Social Health Authority Jobs role coordinates schedules for senior management and ensures efficient administrative support.
Key Responsibilities
- Manage correspondences, meetings, and filing systems for the Social Health Authority.
- Coordinate schedules and logistics for senior management.
- Oversee office supplies and facilities management.
- Supervise administrative staff to ensure operational efficiency.
- Ensure compliance with administrative policies and standards.
Key Outputs/Deliverables
- Efficient office management systems for the Social Health Authority.
- Accurate, organized correspondences and records.
- Well-coordinated senior management schedules.
- Compliant, streamlined administrative operations.
- High-performing administrative support team.
Qualifications and Skills
- Bachelor’s degree in Administration or related field; Master’s degree preferred.
- Minimum 5 years of experience in office administration.
- Strong organizational, communication, and leadership skills.
- Knowledge of administrative best practices and public sector standards.
Why Join
- Support administrative excellence at the Social Health Authority, enabling health initiatives.
- Join Social Health Authority Jobs offering operational leadership.
- Contribute to efficient, organized administrative systems.
17. Principal Records Management Officer (SHA/181/2025)
Job Type: Permanent and Pensionable (1 Position)
Qualification: Bachelor’s degree in Records Management or related field; Master’s degree preferred
Experience: 5+ years in records management
Location: Nairobi, Kenya
Job Field: Administration
Deadline: October 2, 2025
Role Overview
The Principal Records Management Officer at the Social Health Authority manages institutional records, ensuring systematic creation, storage, retrieval, and disposal. This Social Health Authority Jobs role supports digitization and compliance with records management standards.
Key Responsibilities
- Manage records creation, storage, and retrieval systems for the Social Health Authority.
- Oversee digitization and archiving of institutional records.
- Ensure compliance with records management standards and regulations.
- Prepare reports on records management activities and performance.
- Support secure, efficient access to records for SHA operations.
Key Outputs/Deliverables
- Systematic, compliant records management systems for the Social Health Authority.
- Digitized and archived institutional records.
- Timely, accurate records management reports.
- Secure, efficient records access supporting SHA’s mandate.
- Enhanced information security and compliance.
Qualifications and Skills
- Bachelor’s degree in Records Management or related field; Master’s degree preferred.
- Minimum 5 years of experience in records management.
- Strong knowledge of records management standards and digitization.
- Excellent organizational and technical skills.
- Proven ability to manage sensitive information securely.
Why Join
- Lead records management at the Social Health Authority, ensuring information security.
- Join Social Health Authority Jobs offering administrative excellence.
- Contribute to compliant, efficient records systems.
Senior-Level Positions (482 Positions)
18. Senior Registration and Compliance Officers (SHA/182/2025)
Job Type: Permanent and Pensionable (99 Positions)
Qualification: Bachelor’s degree in Law, Public Administration, or related field
Experience: 3+ years in registration or compliance roles
Location: Nairobi, Kenya
Job Field: Law / Legal
Deadline: October 2, 2025
Role Overview
The Senior Registration and Compliance Officers at the Social Health Authority support member registration and compliance monitoring, processing applications and conducting inspections. This Social Health Authority Jobs role ensures adherence to the Social Health Insurance Act and maintains accurate member databases.
Key Responsibilities
- Process registration applications for Social Health Authority programs.
- Update and maintain accurate member databases.
- Conduct compliance inspections and investigations.
- Prepare compliance reports for management review.
- Support enforcement of registration obligations.
- Engage with members to facilitate registration processes.
Key Outputs/Deliverables
- Efficient registration processes for Social Health Authority members.
- Accurate, up-to-date member databases.
- Comprehensive compliance inspection reports.
- Effective enforcement of registration compliance.
- Enhanced member access to SHA services.
Qualifications and Skills
- Bachelor’s degree in Law, Public Administration, or related field.
- Minimum 3 years of experience in registration or compliance roles.
- Strong knowledge of regulatory frameworks and compliance processes.
- Excellent analytical and communication skills.
- Ability to conduct inspections and manage databases.
Why Join
- Support registration and compliance at the Social Health Authority, advancing health equity.
- Join Social Health Authority Jobs offering regulatory impact.
- Contribute to accessible healthcare systems.
19. Senior Provider Management Officer (SHA/183/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Health Administration or related field
Experience: 3+ years in provider management or healthcare administration
Location: Nairobi, Kenya
Job Field: Healthcare Management
Deadline: October 2, 2025
Role Overview
The Senior Provider Management Officer at the Social Health Authority supports provider accreditation, performance monitoring, and facility inspections. This Social Health Authority Jobs role ensures compliance with care standards and supports quality service delivery.
Key Responsibilities
- Support accreditation of healthcare providers for Social Health Authority programs.
- Monitor provider performance and conduct facility assessments.
- Assist in resolving provider-related disputes.
- Prepare reports on provider performance and compliance.
- Support quality improvement initiatives in healthcare facilities.
Key Outputs/Deliverables
- Accredited provider network for the Social Health Authority.
- Comprehensive performance and assessment reports.
- Resolved provider disputes and improved service quality.
- Enhanced healthcare delivery standards.
Qualifications and Skills
- Bachelor’s degree in Health Administration or related field.
- Minimum 3 years of experience in provider management or healthcare administration.
- Strong knowledge of healthcare standards and performance monitoring.
- Excellent analytical and communication skills.
Why Join
- Enhance provider networks at the Social Health Authority, ensuring quality care.
- Join Social Health Authority Jobs offering healthcare management impact.
- Contribute to equitable service delivery.
20. Senior Benefits Management Officer (SHA/184/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Health Economics, Finance, or related field
Experience: 3+ years in benefits administration or health finance
Location: Nairobi, Kenya
Job Field: Healthcare Finance
Deadline: October 2, 2025
Role Overview
The Senior Benefits Management Officer at the Social Health Authority administers benefits packages, processes claims, and monitors utilization trends. This Social Health Authority Jobs role ensures efficient benefits delivery and compliance with policy directives.
Key Responsibilities
- Administer benefits packages for Social Health Authority members.
- Process claims and monitor benefits utilization trends.
- Ensure compliance with benefits policies and regulations.
- Coordinate with providers for timely benefits delivery.
- Prepare reports on benefits administration and utilization.
Key Outputs/Deliverables
- Efficient benefits administration for the Social Health Authority.
- Accurate claims processing and utilization monitoring.
- Compliant benefits delivery systems.
- Comprehensive benefits utilization reports.
Qualifications and Skills
- Bachelor’s degree in Health Economics, Finance, or related field.
- Minimum 3 years of experience in benefits administration or health finance.
- Strong knowledge of benefits management and claims processing.
- Excellent analytical and coordination skills.
Why Join
- Manage benefits at the Social Health Authority, supporting health access.
- Join Social Health Authority Jobs offering financial impact in healthcare.
- Contribute to equitable, sustainable benefits delivery.
21. Senior Claims Management Officer (SHA/185/2025)
Job Type: Permanent and Pensionable (96 Positions)
Qualification: Bachelor’s degree in Finance, Health Economics, or related field
Experience: 3+ years in claims processing or healthcare finance
Location: Nairobi, Kenya (some at Huduma Centers)
Job Field: Healthcare Finance
Deadline: October 2, 2025
Role Overview
The Senior Claims Management Officer at the Social Health Authority verifies claims, detects fraud, and ensures timely payments. This Social Health Authority Jobs role maintains accurate claims databases and supports member services.
Key Responsibilities
- Verify claims submitted to the Social Health Authority for accuracy and compliance.
- Detect and prevent fraudulent claims activities.
- Ensure timely processing and payment of valid claims.
- Maintain accurate claims databases and records.
- Prepare reports on claims processing and fraud detection.
- Support member inquiries related to claims.
Key Outputs/Deliverables
- Accurate, fraud-free claims processing for the Social Health Authority.
- Timely claims payments and updated databases.
- Comprehensive claims reports and fraud prevention measures.
- Enhanced member satisfaction with claims services.
Qualifications and Skills
- Bachelor’s degree in Finance, Health Economics, or related field.
- Minimum 3 years of experience in claims processing or healthcare finance.
- Strong analytical and data management skills.
- Knowledge of fraud detection and claims verification processes.
Why Join
- Streamline claims processing at the Social Health Authority, enhancing member trust.
- Join Social Health Authority Jobs offering financial processing impact.
- Contribute to efficient, equitable health services.
22. Senior Funds Management Officer (SHA/186/2025)
Job Type: Permanent and Pensionable (6 Positions)
Qualification: Bachelor’s degree in Finance, Accounting, or related field
Experience: 3+ years in fund management or financial administration
Location: Nairobi, Kenya
Job Field: Finance / Accounting
Deadline: October 2, 2025
Role Overview
The Senior Funds Management Officer at the Social Health Authority supports fund allocation, monitoring, and reporting, ensuring prudent management of SHA’s financial resources. This Social Health Authority Jobs role aligns with statutory guidelines for transparency and sustainability.
Key Responsibilities
- Support fund allocation and cash flow monitoring for Social Health Authority funds.
- Prepare fund utilization and performance reports.
- Ensure compliance with statutory financial management guidelines.
- Monitor investment activities and disbursements.
- Collaborate with stakeholders to optimize fund management.
Key Outputs/Deliverables
- Accurate fund allocation and monitoring systems for the Social Health Authority.
- Timely, compliant fund utilization reports.
- Efficient, transparent financial management processes.
- Optimized investment and disbursement outcomes.
Qualifications and Skills
- Bachelor’s degree in Finance, Accounting, or related field.
- Minimum 3 years of experience in fund management or financial administration.
- Strong knowledge of financial management and statutory guidelines.
- Excellent analytical and reporting skills.
Why Join
- Support prudent fund management at the Social Health Authority, ensuring sustainability.
- Join Social Health Authority Jobs offering financial stewardship.
- Contribute to equitable resource allocation for health financing.
23. Senior Finance and Accounts Officer (SHA/187/2025)
Job Type: Permanent and Pensionable (4 Positions)
Qualification: Bachelor’s degree in Accounting or Finance; CPA (K)
Experience: 3+ years in finance and accounts management
Location: Nairobi, Kenya
Job Field: Finance / Accounting
Deadline: October 2, 2025
Role Overview
The Senior Finance and Accounts Officer at the Social Health Authority handles accounts preparation, reconciliations, and audit support, ensuring compliance with IPSAS. This Social Health Authority Jobs role maintains accurate financial records and supports financial reporting.
Key Responsibilities
- Prepare financial statements and reconciliations for the Social Health Authority.
- Support internal and external audits with accurate documentation.
- Manage accounts payable and receivable processes.
- Ensure compliance with IPSAS and financial regulations.
- Guide junior staff in financial operations.
Key Outputs/Deliverables
- Accurate, IPSAS-compliant financial statements for the Social Health Authority.
- Efficient accounts reconciliations and management.
- Successful audit support and compliance.
- Trained finance staff enhancing SHA’s operations.
Qualifications and Skills
- Bachelor’s degree in Accounting or Finance; CPA (K) certification.
- Minimum 3 years of experience in finance and accounts management.
- Strong knowledge of IPSAS and financial reporting standards.
- Excellent analytical and organizational skills.
Why Join
- Ensure financial accuracy at the Social Health Authority, supporting health operations.
- Join Social Health Authority Jobs offering accounting excellence.
- Contribute to transparent, compliant financial management.
24. Senior Information Communication Technology Officer (SHA/188/2025)
Job Type: Permanent and Pensionable (3 Positions)
Qualification: Bachelor’s degree in IT, Computer Science, or related field
Experience: 3+ years in ICT operations
Location: Nairobi, Kenya
Job Field: ICT / Computer
Deadline: October 2, 2025
Role Overview
The Senior Information Communication Technology Officer at the Social Health Authority supports ICT operations, network management, and user support, ensuring continuity of digital services. This Social Health Authority Jobs role contributes to SHA’s digital transformation initiatives.
Key Responsibilities
- Support ICT infrastructure and network management for the Social Health Authority.
- Provide user support and training for staff.
- Maintain data systems and ensure ICT security.
- Contribute to digital transformation projects.
- Ensure compliance with ICT standards and policies.
Key Outputs/Deliverables
- Reliable ICT infrastructure for the Social Health Authority.
- Effective user support and training programs.
- Secure, compliant data systems.
- Advanced digital transformation initiatives.
Qualifications and Skills
- Bachelor’s degree in IT, Computer Science, or related field.
- Minimum 3 years of experience in ICT operations.
- Strong technical skills in network and system management.
- Excellent communication and support skills.
Why Join
- Support digital transformation at the Social Health Authority, enabling health services.
- Join Social Health Authority Jobs offering technological impact.
- Contribute to secure, efficient ICT systems.
25. Senior Legal Officer (SHA/189/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Law (LLB); Advocate of the High Court
Experience: 3+ years in legal practice
Location: Nairobi, Kenya
Job Field: Law / Legal
Deadline: October 2, 2025
Role Overview
The Senior Legal Officer at the Social Health Authority drafts legal documents, reviews contracts, and provides legal support to departments. This Social Health Authority Jobs role ensures compliance with health-related laws and supports SHA’s legal operations.
Key Responsibilities
- Draft and review legal documents and contracts for the Social Health Authority.
- Provide legal support to departments and management.
- Ensure compliance with statutory and regulatory requirements.
- Support legal proceedings and negotiations as needed.
- Advise on legal risks and mitigation strategies.
Key Outputs/Deliverables
- Compliant legal documents and contracts for the Social Health Authority.
- Timely legal support and advice.
- Strong regulatory compliance and risk mitigation.
- Effective representation in legal matters.
Qualifications and Skills
- Bachelor’s degree in Law (LLB); Advocate of the High Court of Kenya.
- Minimum 3 years of experience in legal practice.
- Strong knowledge of health-related laws and regulations.
- Excellent analytical, drafting, and communication skills.
Why Join
- Provide legal support at the Social Health Authority, advancing health equity.
- Join Social Health Authority Jobs offering legal impact in healthcare.
- Contribute to compliant, risk-mitigated operations.
26. Senior Planning and Linkages Officer (SHA/190/2025)
Job Type: Permanent and Pensionable (4 Positions)
Qualification: Bachelor’s degree in Planning, Public Administration, or related field
Experience: 3+ years in planning or stakeholder engagement
Location: Nairobi, Kenya
Job Field: Planning / Administration
Deadline: October 2, 2025
Role Overview
The Senior Planning and Linkages Officer at the Social Health Authority prepares departmental plans, coordinates partnerships, and monitors performance. This Social Health Authority Jobs role supports strategic implementation and stakeholder collaboration.
Key Responsibilities
- Prepare departmental plans and monitoring reports for the Social Health Authority.
- Coordinate with development partners and stakeholders.
- Facilitate stakeholder forums and partnership initiatives.
- Support policy alignment with SHA’s health financing goals.
Key Outputs/Deliverables
- Comprehensive departmental plans for the Social Health Authority.
- Strong stakeholder partnerships and coordination.
- Timely performance and monitoring reports.
- Effective forums supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Planning, Public Administration, or related field.
- Minimum 3 years of experience in planning or stakeholder engagement.
- Strong coordination, reporting, and communication skills.
Why Join
- Shape planning and partnerships at the Social Health Authority, driving health policy.
- Join Social Health Authority Jobs offering stakeholder engagement impact.
- Contribute to equitable healthcare through collaboration.
27. Senior Human Resource Management and Development Officer (SHA/191/2025)
Job Type: Permanent and Pensionable (1 Position)
Qualification: Bachelor’s degree in Human Resource Management or related field
Experience: 3+ years in HR and staff development
Location: Nairobi, Kenya
Job Field: Human Resources
Deadline: October 2, 2025
Role Overview
The Senior Human Resource Management and Development Officer at the Social Health Authority supports HR functions, including recruitment, performance management, and staff development. This Social Health Authority Jobs role ensures compliance with labor laws and promotes employee welfare.
Key Responsibilities
- Support recruitment, training, and performance management for the Social Health Authority.
- Develop and implement HR policies and welfare programs.
- Conduct training needs assessments and capacity-building initiatives.
- Ensure compliance with Kenyan labor laws and regulations.
Key Outputs/Deliverables
- Efficient HR recruitment and training programs for the Social Health Authority.
- Compliant, supportive employee welfare initiatives.
- Comprehensive training programs enhancing staff capacity.
- Aligned HR practices supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Human Resource Management or related field.
- Minimum 3 years of experience in HR and staff development.
- Strong knowledge of Kenyan labor laws and HR best practices.
- Excellent communication and organizational skills.
Why Join
- Foster workforce development at the Social Health Authority, supporting health initiatives.
- Join Social Health Authority Jobs offering HR excellence.
- Contribute to a compliant, supportive workplace.
28. Senior Administration Officer (SHA/192/2025)
Job Type: Permanent and Pensionable (1 Position)
Qualification: Bachelor’s degree in Administration or related field
Experience: 3+ years in administration or office management
Location: Nairobi, Kenya
Job Field: Administration
Deadline: October 2, 2025
Role Overview
The Senior Administration Officer at the Social Health Authority coordinates office administration, logistics, and facilities management. This Social Health Authority Jobs role ensures efficient operations and compliance with administrative standards.
Key Responsibilities
- Coordinate office administration and logistics for the Social Health Authority.
- Manage facilities, supplies, and administrative staff.
- Ensure compliance with administrative policies and regulations.
- Support operational efficiency and stakeholder coordination.
Key Outputs/Deliverables
- Efficient administrative operations for the Social Health Authority.
- Well-managed facilities and logistics systems.
- Compliant, streamlined administrative processes.
Qualifications and Skills
- Bachelor’s degree in Administration or related field.
- Minimum 3 years of experience in administration or office management.
- Strong organizational and communication skills.
- Knowledge of administrative best practices.
Why Join
- Support administrative excellence at the Social Health Authority, enabling health initiatives.
- Join Social Health Authority Jobs offering operational efficiency.
- Contribute to streamlined administrative systems.
29. Senior Internal Auditor (SHA/193/2025)
Job Type: Permanent and Pensionable (4 Positions)
Qualification: Bachelor’s degree in Accounting, Finance, or related field; CPA (K) or CIA
Experience: 3+ years in internal audit
Location: Nairobi, Kenya
Job Field: Finance / Accounting / Audit
Deadline: October 2, 2025
Role Overview
The Senior Internal Auditor at the Social Health Authority conducts audit assignments, prepares reports, and tracks recommendations to ensure compliance and efficiency. This Social Health Authority Jobs role supports governance and risk management.
Key Responsibilities
- Conduct internal audit assignments across Social Health Authority functions.
- Prepare detailed audit reports and recommendations.
- Track implementation of audit recommendations.
- Advise on risk management and control improvements.
- Ensure compliance with auditing standards.
Key Outputs/Deliverables
- Comprehensive audit reports for the Social Health Authority.
- Implemented audit recommendations.
- Enhanced risk management and controls.
- Compliant audit processes supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Accounting, Finance, or related field; CPA (K) or CIA certification.
- Minimum 3 years of experience in internal audit.
- Strong knowledge of auditing standards and risk management.
- Excellent analytical and reporting skills.
Why Join
- Drive audit excellence at the Social Health Authority, ensuring accountability.
- Join Social Health Authority Jobs offering governance impact.
- Contribute to transparent, efficient operations.
30. Senior Corporate Communications Officer (SHA/194/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Communications, Public Relations, or related field
Experience: 3+ years in corporate communications or public relations
Location: Nairobi, Kenya
Job Field: Communications
Deadline: October 2, 2025
Role Overview
The Senior Corporate Communications Officer at the Social Health Authority manages media relations, publications, and digital platforms to enhance SHA’s public image. This Social Health Authority Jobs role supports corporate branding and stakeholder engagement.
Key Responsibilities
- Manage media relations and draft press releases for the Social Health Authority.
- Oversee publications and digital communication platforms.
- Support corporate branding and public awareness campaigns.
- Monitor public perception and respond to communication challenges.
- Coordinate stakeholder communication initiatives.
Key Outputs/Deliverables
- Positive media coverage for the Social Health Authority.
- High-quality publications and digital content.
- Strong corporate branding and stakeholder engagement.
- Effective communication systems supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Communications, Public Relations, or related field.
- Minimum 3 years of experience in corporate communications or public relations.
- Strong writing, media engagement, and digital communication skills.
- Knowledge of branding and public perception management.
Why Join
- Shape communications at the Social Health Authority, advancing public health awareness.
- Join Social Health Authority Jobs offering media and branding impact.
- Contribute to stakeholder trust and health equity messaging.
31. Senior Customer Experience Officer (SHA/195/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Customer Service, Business Administration, or related field
Experience: 3+ years in customer experience or service management
Location: Nairobi, Kenya
Job Field: Customer Service
Deadline: October 2, 2025
Role Overview
The Senior Customer Experience Officer at the Social Health Authority oversees customer service desks, resolves complaints, and monitors service quality. This Social Health Authority Jobs role develops policies to enhance member satisfaction and trust.
Key Responsibilities
- Oversee customer service desks and complaint resolution for the Social Health Authority.
- Develop and implement customer service policies.
- Monitor service quality and member satisfaction metrics.
- Coordinate training for customer service staff.
- Prepare reports on customer experience trends.
Key Outputs/Deliverables
- Improved member satisfaction for the Social Health Authority.
- Efficient complaint resolution systems.
- Comprehensive customer experience reports.
- High-quality service delivery supporting SHA’s mandate.
Qualifications and Skills
- Bachelor’s degree in Customer Service, Business Administration, or related field.
- Minimum 3 years of experience in customer experience or service management.
- Strong communication and problem-solving skills.
- Knowledge of customer service metrics and systems.
Why Join
- Enhance member experiences at the Social Health Authority, driving health equity.
- Join Social Health Authority Jobs offering customer-centric impact.
- Contribute to responsive, quality service delivery.
32. Senior Supply Chain Management Officer (SHA/196/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Bachelor’s degree in Supply Chain Management or related field; CIPS certification
Experience: 3+ years in supply chain or procurement management
Location: Nairobi, Kenya
Job Field: Supply Chain
Deadline: October 2, 2025
Role Overview
The Senior Supply Chain Management Officer at the Social Health Authority manages procurement processes, tender evaluations, and supplier relations, ensuring compliance with the Public Procurement and Asset Disposal Act. This Social Health Authority Jobs role supports transparent and efficient supply chain operations.
Key Responsibilities
- Manage procurement processes and tender evaluations for the Social Health Authority.
- Coordinate supplier relations and contract management.
- Ensure compliance with procurement laws and regulations.
- Prepare supply chain performance reports.
- Support cost-effective procurement strategies.
Key Outputs/Deliverables
- Efficient, compliant procurement processes for the Social Health Authority.
- Strong supplier relationships and contracts.
- Transparent supply chain operations.
- Comprehensive procurement performance reports.
Qualifications and Skills
- Bachelor’s degree in Supply Chain Management or related field; CIPS certification.
- Minimum 3 years of experience in supply chain or procurement management.
- Strong knowledge of the Public Procurement and Asset Disposal Act.
- Excellent negotiation and organizational skills.
Why Join
- Lead supply chain efficiency at the Social Health Authority, ensuring resource optimization.
- Join Social Health Authority Jobs offering procurement impact.
- Contribute to transparent, compliant supply chain systems.
33. Senior Office Administrator (SHA/197/2025)
Job Type: Permanent and Pensionable (6 Positions)
Qualification: Bachelor’s degree in Administration or related field
Experience: 3+ years in office administration
Location: Nairobi, Kenya
Job Field: Administration
Deadline: October 2, 2025
Role Overview
The Senior Office Administrator at the Social Health Authority provides administrative support, manages records, and coordinates departmental schedules. This Social Health Authority Jobs role ensures efficient office operations and compliance with administrative standards.
Key Responsibilities
- Provide administrative support and manage records for the Social Health Authority.
- Coordinate departmental schedules and meetings.
- Oversee office supplies and facilities management.
- Support compliance with administrative policies.
Key Outputs/Deliverables
- Efficient office operations for the Social Health Authority.
- Accurate, organized records and correspondences.
- Well-coordinated departmental schedules.
- Compliant administrative systems.
Qualifications and Skills
- Bachelor’s degree in Administration or related field.
- Minimum 3 years of experience in office administration.
- Strong organizational and communication skills.
- Knowledge of administrative best practices.
Why Join
- Support administrative excellence at the Social Health Authority, enabling health initiatives.
- Join Social Health Authority Jobs offering operational efficiency.
- Contribute to streamlined administrative systems.
34. Senior Records Management Officer (SHA/198/2025)
Job Type: Permanent and Pensionable (1 Position)
Qualification: Bachelor’s degree in Records Management or related field
Experience: 3+ years in records management
Location: Nairobi, Kenya
Job Field: Administration
Deadline: October 2, 2025
Role Overview
The Senior Records Management Officer at the Social Health Authority supports systematic records storage, retrieval, and archiving, ensuring compliance with standards. This Social Health Authority Jobs role contributes to information security and efficient access.
Key Responsibilities
- Support records storage, retrieval, and archiving for the Social Health Authority.
- Assist in digitizing institutional records.
- Ensure compliance with records management standards.
- Prepare reports on records management activities.
Key Outputs/Deliverables
- Systematic records management systems for the Social Health Authority.
- Digitized, secure records archives.
- Compliant records management processes.
- Efficient access to records supporting SHA’s operations.
Qualifications and Skills
- Bachelor’s degree in Records Management or related field.
- Minimum 3 years of experience in records management.
- Strong organizational and technical skills.
- Knowledge of records management standards and digitization.
Why Join
- Manage records at the Social Health Authority, ensuring information security.
- Join Social Health Authority Jobs offering administrative impact.
- Contribute to compliant, efficient records systems.
35. Senior Driver (SHA/199/2025)
Job Type: Permanent and Pensionable (3 Positions)
Qualification: Valid driving license; Certificate of Good Conduct
Experience: 3+ years driving official vehicles
Location: Nairobi, Kenya
Job Field: Transport / Logistics
Deadline: October 2, 2025
Role Overview
The Senior Driver at the Social Health Authority provides safe transport services, maintains vehicle logbooks, and supports field operations. This Social Health Authority Jobs role ensures vehicle safety and operational efficiency.
Key Responsibilities
- Provide safe transport services for Social Health Authority staff and operations.
- Maintain accurate vehicle logbooks and ensure safety standards.
- Support official field operations and logistics.
- Conduct vehicle maintenance checks as required.
Key Outputs/Deliverables
- Safe, reliable transport services for the Social Health Authority.
- Accurate vehicle logbooks and maintenance records.
- Efficient support for field operations.
- Compliant, safe vehicle operations.
Qualifications and Skills
- Valid driving license and Certificate of Good Conduct.
- Minimum 3 years of experience driving official vehicles.
- Strong safety awareness and driving skills.
- Basic knowledge of vehicle maintenance.
Why Join
- Support field operations at the Social Health Authority through reliable transport.
- Join Social Health Authority Jobs offering logistical impact.
- Contribute to efficient, safe operations.
36. Senior Office Assistant (SHA/200/2025)
Job Type: Permanent and Pensionable (2 Positions)
Qualification: Certificate in Office Administration or related field
Experience: 3+ years in office support or clerical roles
Location: Nairobi, Kenya
Job Field: Administration
Deadline: October 2, 2025
Role Overview
The Senior Office Assistant at the Social Health Authority supports clerical services, filing, and general office operations. This Social Health Authority Jobs role ensures efficient administrative support and compliance with standards.
Key Responsibilities
- Provide clerical services, including filing and messenger duties for the Social Health Authority.
- Support general office operations and logistics.
- Maintain accurate records and office supplies.
- Assist in coordinating departmental activities.
Key Outputs/Deliverables
- Efficient clerical support for the Social Health Authority.
- Organized records and office operations.
- Streamlined administrative support systems.
Qualifications and Skills
- Certificate in Office Administration or related field.
- Minimum 3 years of experience in office support or clerical roles.
- Strong organizational and communication skills.
- Knowledge of basic administrative practices.
Why Join
- Support administrative functions at the Social Health Authority, enabling health initiatives.
- Join Social Health Authority Jobs offering operational support.
- Contribute to efficient office operations.
37. Senior Registration and Compliance Officer / Senior Claims Management Officer (Huduma Centers) (SHA/201/2025)
Job Type: Permanent and Pensionable (183 Positions)
Qualification: Bachelor’s degree in Law, Finance, or related field
Experience: 3+ years in registration, compliance, or claims management
Location: Huduma Centers, Kenya
Job Field: Customer Service / Claims
Deadline: October 2, 2025
Role Overview
The Senior Registration and Compliance Officer / Senior Claims Management Officer at the Social Health Authority supports registration, compliance, and claims management at Huduma Centers. This Social Health Authority Jobs role processes applications, verifies claims, and provides customer support to enhance member access and satisfaction.
Key Responsibilities
- Process registration applications and update member records for the Social Health Authority.
- Verify claims and detect fraudulent activities.
- Provide customer support at Huduma Centers for registration and claims inquiries.
- Conduct compliance inspections and prepare reports.
- Support member engagement and awareness initiatives.
Key Outputs/Deliverables
- Efficient registration and claims processing at Social Health Authority Huduma Centers.
- Accurate member records and claims databases.
- Timely compliance inspections and reports.
- Enhanced customer support and member satisfaction.
Qualifications and Skills
- Bachelor’s degree in Law, Finance, or related field.
- Minimum 3 years of experience in registration, compliance, or claims management.
- Strong customer service, analytical, and data management skills.
- Knowledge of fraud detection and regulatory compliance.
Why Join
- Support registration and claims at Social Health Authority Huduma Centers, advancing health access.
- Join Social Health Authority Jobs offering community-focused impact.
- Contribute to equitable, efficient healthcare services.
Why Join Social Health Authority?
Social Health Authority Jobs offer professionals the opportunity to contribute to Kenya’s universal health coverage, administering critical funds that protect millions from financial risks associated with healthcare. From the Director, Internal Audit ensuring governance to Senior Drivers supporting field operations, these roles drive compliance, efficiency, and service delivery. Employees benefit from a mission-driven environment, opportunities for professional growth, and alignment with the Social Health Authority’s values of equity, transparency, and excellence in healthcare.
About Social Health Authority
Located at Social Health Authority, P.O. Box 30339-00100, Nairobi, Kenya, the Social Health Authority is a State Corporation established under the Social Health Insurance Act, 2023, to provide financial risk protection through three key funds: the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, and Critical Illness Fund. Competing with entities like the former NHIF, the Social Health Authority collaborates with stakeholders to reduce acute malnutrition and enhance health outcomes, serving millions of Kenyans with equitable healthcare solutions.
Commitment to Equitable Healthcare
The Social Health Authority is committed to ensuring equitable access to quality healthcare. Roles like Principal Registration and Compliance Officer drive member enrollment, while Senior Claims Management Officer ensures timely payments, supporting financial risk protection. Social Health Authority Jobs empower professionals to advance national health goals through compliance, innovation, and stakeholder collaboration.
Impact on Kenya’s Health Sector
The Social Health Authority significantly impacts Kenya’s healthcare landscape, managing funds that support primary care, emergency services, and chronic illness treatment. SHA’s Jobs enable professionals to contribute to health equity, fostering resilience and accessibility in communities across Kenya.
Inclusive Culture
SHA fosters an inclusive, collaborative culture, encouraging diversity and professional development. Employees in Social Health Authority Jobs benefit from a supportive environment, opportunities to enhance skills, and alignment with SHA’s mission to deliver equitable, transparent healthcare services.
Tips for a Successful Application
To stand out for these Social Health Authority Jobs, candidates should consider the following:
- Tailor Your Application: Highlight relevant experience (e.g., audit expertise for Director, Internal Audit; legal skills for Principal Officer, Legal Services; customer service for Senior Customer Experience Officer). Emphasize alignment with the Social Health Authority’s mandate of financial risk protection and health equity.
- Demonstrate Expertise: Showcase skills in compliance, finance, ICT, or administration, referencing SHA’s goals.
- Ensure Professionalism: Submit error-free PDFs, including a Cover Letter, CV, and certified documents (e.g., academic certificates, professional certifications, Tax Compliance Certificate, Certificate of Good Conduct), clearly specifying the role and reference number (e.g., “Application: Principal Registration and Compliance Officer – SHA/165/2025”).
- Meet the Deadline: Apply by October 2, 2025, via the recruitment portal, as Social Health Authority Jobs are highly competitive.
- Prepare Documentation: Include required certifications, Tax Compliance Certificate, and Certificate of Good Conduct. For Huduma Center roles, indicate preferred location.
- Follow Instructions: Use the official portal at https://recruitment.sha.go.ke to avoid processing issues.
Method of Application
Interested applicants must submit their applications online through the official SHA recruitment portal at https://recruitment.sha.go.ke by October 2, 2025. Applications should include a Cover Letter, updated CV, and supporting documents (e.g., certified academic and professional certificates, Kenya Revenue Authority Tax Compliance Certificate, Certificate of Good Conduct) in PDF format. Clearly specify the role and reference number (e.g., “Application: Director, Internal Audit – SHA/164/2025”). For Senior Registration/Claims roles at Huduma Centers, indicate the preferred location. Monitor email (including spam/junk folders) for updates from the Social Health Authority’s HR team. Verify communications through the official portal and report suspicious activity to the authorities.
Sources:
- Job details: Provided SHA’s job listings, posted September 11, 2025.
- Additional context: General knowledge of SHA’s mandate from the Social Health Insurance Act, 2023, and public sector recruitment practices in Kenya, aligned with sources like www.brightermonday.co.ke and www.careerassociated.com, accessed September 16, 2025.
Note: Candidates must apply via https://recruitment.sha.go.ke by October 2, 2025, to join the Social Health Authority’s mission to provide financial risk protection and equitable healthcare access across Kenya.
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