Essential Job Details

• Position Title: Bancassurance Sales Officer – Retail Sales
• Location: Marsabit, Meru, Mombasa, Muranga, Mwea, Mwingi, Nairobi (Ngong Road, Kilimani, Othaya, Tala, Zimmerman, Dagoretti Market, Eastleigh, Laare), Nakuru (Nyahururu, MaiMahiu), Narok, Narumoru, Nyeri, Olkalou, Ruiru, Siakago, Thika, Maralal, Machakos, Kitui, Kitengela, Kisumu, Kisii, Kerugoya, Karen, Isiolo, Embu, Eldoret, Kiambu (33 locations total)
• Employment Type: Full-Time
• Number of Vacancies: Multiple (unspecified)
• Salary: Performance-based retainer, incentives, and commissions (Estimated KES 30,000–50,000 monthly, plus commissions)
• Category/Department: Insurance Sales
• Reporting To: Bancassurance Manager
• Application Deadline: August 20, 2025

Introduction

An exciting Bancassurance Sales Officer opportunity awaits dynamic professionals across 33 locations in Kenya, offering a chance to excel in the thriving insurance sector with CIC Insurance Group Limited. This role is ideal for individuals passionate about sales, customer engagement, and financial empowerment, providing a platform to generate retail life business, educate clients, and promote the CIC brand. As a Bancassurance Sales Officer, you’ll drive business growth, deliver exceptional customer service, and contribute to the financial security of communities in urban and rural regions, from Nairobi to Marsabit. This position offers a performance-based retainer, attractive incentives, and commissions, making it a rewarding opportunity for ambitious professionals seeking to make a lasting impact in Kenya’s insurance industry.

About CIC Insurance Group Limited

CIC Insurance Group Limited is a leading insurance and investment group operating across Kenya, Uganda, South Sudan, and Malawi. Renowned for its innovative insurance products and commitment to customer satisfaction, CIC Insurance offers a range of solutions, including retail life insurance, tailored to meet diverse client needs. With a strong presence in 33 locations in Kenya, from bustling urban centers like Nairobi and Mombasa to growing regions like Maralal and Siakago, the company fosters a culture of excellence, integrity, and community engagement. CIC Insurance provides a dynamic work environment for professionals passionate about sales and financial services, emphasizing diversity, inclusion, and professional growth. As an equal-opportunity employer, CIC Insurance is dedicated to creating opportunities for all team members to thrive.

Key Responsibilities

• Generate new retail life business from the allocated market to meet and exceed sales targets.
• Educate new and existing clients on retail life products, ensuring they understand benefits and features to make informed decisions.
• Liaise with various departments, including underwriting and claims, to ensure timely and efficient service delivery to clients.
• Provide accurate and timely quotations within established turnaround times to support client decision-making.
• Gather market intelligence to ensure CIC’s product range remains competitive, innovative, and relevant to client needs.
• Follow up with clients to maintain persistency rates at acceptable levels, fostering long-term customer retention.
• Promote the CIC brand through professional interactions, marketing activities, and community engagement.
• Build strong relationships with clients and banking partners to expand business opportunities in your region.
• Monitor sales performance, track progress, and report outcomes to the Bancassurance Manager regularly.
• Collaborate with team members to share market insights, refine sales strategies, and achieve collective goals.
• Ensure compliance with insurance regulations, company policies, and ethical standards in all sales activities.
• Conduct client presentations and meetings to showcase CIC’s retail life products and highlight their value.
• Maintain accurate records of client interactions, sales activities, and follow-ups for reporting and auditing purposes.
• Participate in training and professional development programs to stay updated on insurance products, market trends, and sales techniques.
• Resolve client inquiries, concerns, and complaints promptly to uphold CIC’s reputation for exceptional customer service.
• Engage with local communities to promote financial literacy and awareness of insurance benefits.
• Analyze market trends and client feedback to identify opportunities for product enhancements and sales growth.
• Support marketing initiatives, such as promotional events, to increase brand visibility and attract new clients.

Qualifications and Skills

Required Qualifications

• Minimum Diploma in a business-related course (e.g., Business Administration, Marketing, Finance) from a recognized institution.
• Relevant professional qualifications in Certificate of Proficiency in Insurance (COP/ECOP), Diploma in Insurance (AIIK/CII), or LOMA, demonstrating industry knowledge.
• Excellent communication and presentation skills in English and Kiswahili to engage clients effectively and deliver compelling sales pitches.
• Good negotiation skills to close sales, build client relationships, and address objections professionally.
• Strong problem-solving skills to tackle client concerns and navigate market challenges effectively.
• Excellent customer care skills, with a focus on delivering personalized and responsive service to ensure client satisfaction.
• Age 25 years and above, reflecting maturity and professionalism in client-facing roles.

Preferred Qualifications

• Bachelor’s Degree in a business-related field (e.g., Business Administration, Marketing, Finance) is desirable.
• Previous experience in insurance, sales, or customer service is an added advantage, particularly in bancassurance or financial services.

Company Culture and Values

CIC Insurance Group Limited fosters a culture of excellence, integrity, and customer focus, creating a dynamic environment where employees are empowered to drive business growth and make a difference. The company values diversity, innovation, and collaboration, ensuring all team members are supported in their roles through ongoing training and professional development. With a commitment to financial inclusion and community impact, CIC Insurance encourages employees to engage with clients and communities, promoting financial literacy and security across 33 locations in Kenya. This dedication to quality and empowerment makes CIC Insurance an ideal workplace for professionals passionate about insurance sales and client relationships.

How to Apply

Apply now for the Bancassurance Sales Officer position. Candidates must submit the following documents:

• Updated CV detailing relevant experience and contact information (telephone and email address).
• Cover letter stating the job title (Bancassurance Sales Officer) and the desired town from the list of 33 locations (e.g., Sales Officer Nairobi).

Applications must be sent via email to channelsrecruitment@cic.co.ke, with the subject line clearly indicating the job title and preferred location, e.g., Sales Officer Nairobi. Only shortlisted candidates will be contacted and required to produce originals of their academic and professional certificates, transcripts, testimonials, and a valid clearance certificate (Certificate of Good Conduct) during interviews. The application deadline is August 20, 2025.

CIC Insurance Group Limited is an equal-opportunity employer committed to diversity and inclusion. Never pay for any CBT, test, or assessment as part of the recruitment process. For inquiries, contact CIC Insurance directly via the provided email.

Additional Engagement

View More Job Opportunities
Explore more vacancies at Browse verified jobs on JobKenya.org.

Free WhatsApp Channel for Job Seekers
Get real-time alerts from our WhatsApp Channel for Job Updates.

Follow Us on Social Media
Stay updated with the latest job opportunities by following The Kenyan Job Finder on Twitter and The Kenyan Job Finder on LinkedIn.

Tags

Bancassurance Sales Officer, Insurance Jobs Kenya, CIC Insurance Careers, Retail Sales Jobs Nairobi, Sales Jobs Kisumu

Why Pursue a Career as a Bancassurance Sales Officer with CIC Insurance?

The Bancassurance Sales Officer role with CIC Insurance Group Limited offers an unparalleled opportunity to excel in Kenya’s dynamic insurance sector. With positions available across 33 locations in Kenya, including major urban centers like Nairobi, Mombasa, and Kisumu, as well as growing regions like Marsabit, Narumoru, and Siakago, this role provides flexibility and accessibility for job seekers nationwide. As a Bancassurance Sales Officer, you’ll drive retail life business, educate clients on insurance products, and promote financial security, making a tangible impact in diverse communities. The performance-based retainer, coupled with attractive incentives and commissions (estimated KES 30,000–50,000 monthly, plus commissions), makes this role a rewarding opportunity for ambitious professionals seeking to build a career in insurance sales.

The Role of a Bancassurance Sales Officer

As a Bancassurance Sales Officer, you’ll be at the forefront of generating new retail life business in your allocated market. Your primary responsibilities will include engaging clients, educating them on retail life products, and providing timely quotations to support their decision-making. By liaising with departments such as underwriting and claims, you’ll ensure seamless service delivery, while your efforts in gathering market intelligence will help CIC Insurance maintain a competitive edge. Your role will also involve follow-ups to ensure persistency, building long-term client relationships, and promoting the CIC brand through professional interactions and community engagement.

Career Growth and Skill Development

The Bancassurance Sales Officer position offers significant opportunities for professional growth in the insurance and financial services sectors. Working with CIC Insurance, you’ll develop expertise in sales, customer relationship management, negotiation, and market analysis, which are highly transferable skills. The company provides training in insurance products, sales techniques, and industry trends, equipping you with the tools to succeed in a competitive market. This role prepares you for advanced positions in bancassurance, business development, or financial services, offering a clear path for career advancement.

Impacting Financial Security in Kenya

Your work as a Bancassurance Sales Officer will have a direct impact on promoting financial security for individuals and families across Kenya’s 33 locations. By educating clients on retail life products, you’ll empower them to make informed decisions about their financial future. Your efforts in maintaining high persistency rates and delivering exceptional customer service will strengthen CIC Insurance’s reputation as a trusted provider, benefiting communities in urban centers like Nairobi (Ngong Road, Kilimani, Dagoretti Market) and rural areas like Maralal and Mwea. Your role will contribute to financial inclusion, a key pillar of CIC’s mission.

Working Across 33 Locations in Kenya

CIC Insurance’s extensive presence across 33 locations in Kenya offers unparalleled flexibility for job seekers. Whether you’re based in vibrant urban hubs like Nairobi (Eastleigh, Zimmerman, Karen), Mombasa, or Kisumu, or growing regions like Isiolo, Kitui, or Narumoru, this role allows you to work in a community that suits your lifestyle. Each location presents unique opportunities to engage with diverse clients, from urban professionals in Kilimani to rural customers in Maralal, enabling you to make a localized impact while contributing to CIC’s national growth.

Collaboration and Team Dynamics

The Bancassurance Sales Officer role requires close collaboration with various departments, including underwriting, claims, and marketing, to ensure seamless service delivery. Your communication skills and negotiation abilities will be critical in building strong client relationships and coordinating with colleagues. By sharing market intelligence and participating in team discussions, you’ll contribute to refining sales strategies and achieving collective goals, fostering a collaborative environment that drives success across CIC’s 33 locations.

Commitment to Customer Service Excellence

Delivering excellent customer care is at the heart of the Bancassurance Sales Officer role. You’ll address client inquiries, provide tailored solutions, and resolve concerns promptly, ensuring a positive customer experience. Your ability to educate clients on retail life products and deliver accurate quotations within turnaround times will enhance trust and loyalty, aligning with CIC Insurance’s commitment to customer satisfaction and financial empowerment.

Leveraging Professional Skills in Sales

As a Bancassurance Sales Officer, you’ll leverage your presentation skills, problem-solving abilities, and customer care expertise to engage clients and close sales. Familiarity with insurance products and market trends will enable you to provide customized solutions that meet client needs. Your organizational skills will ensure accurate record-keeping, timely reporting, and effective follow-ups, contributing to operational efficiency and sales success.

Community Engagement through Insurance

The Bancassurance Sales Officer role involves engaging with local communities to promote financial literacy and the benefits of retail life products. Whether in Thika, Kerugoya, or Garissa, you’ll build relationships with clients and banking partners, fostering trust and driving business growth. Your efforts in community engagement will support CIC Insurance’s mission of financial inclusion, empowering individuals and families to secure their futures through insurance.

Professional Development Opportunities

CIC Insurance is committed to employee growth, offering training and professional development opportunities to enhance your expertise in insurance sales and client management. As a Bancassurance Sales Officer, you’ll gain hands-on experience in retail life insurance, market analysis, and sales strategies, preparing you for future roles in insurance, bancassurance, or financial services. The company’s presence across 33 locations in Kenya provides exposure to diverse markets, enhancing your adaptability and professional profile.

Why This Role Stands Out

The Bancassurance Sales Officer position with CIC Insurance is a unique opportunity to join a leading insurance group with a performance-based retainer, incentives, and commissions (estimated KES 30,000–50,000 monthly, plus commissions). This full-time role offers flexibility to work in one of 33 locations in Kenya, from Nairobi (Zimmerman, Tala, Laare) to Eldoret, Kitengela, and Narok, making it accessible to job seekers nationwide. With a focus on sales, customer service, and financial empowerment, this position provides both financial rewards and career growth potential in Kenya’s thriving insurance sector.

Preparing for Success

To excel as a Bancassurance Sales Officer, you’ll need to leverage your communication skills, negotiation abilities, and customer care expertise to build strong client relationships. Your ability to thrive in a dynamic, target-driven environment and stay informed about market trends will ensure success. By maintaining a proactive and client-focused approach, you’ll contribute to CIC Insurance’s growth and reputation across 33 locations in Kenya.

Aligning with Your Career Goals

The Bancassurance Sales Officer role is ideal for individuals with a Diploma in a business-related course and professional qualifications in insurance (e.g., COP/ECOP, AIIK/CII, LOMA). A Bachelor’s Degree and prior experience in insurance or sales are added advantages. This position aligns with career aspirations in insurance sales, business development, and financial services, offering a platform to build a rewarding career in a growing industry.

The Future of Insurance in Kenya

The insurance sector in Kenya is experiencing rapid growth, driven by increasing demand for financial security and innovative products like retail life insurance. As a Bancassurance Sales Officer, you’ll be part of this transformation, promoting products that empower communities across 33 locations in Kenya. From urban centers like Nairobi (Kilimani, Ngong Road) to rural areas like Mwingi and Olkalou, your work will contribute to financial inclusion and economic empowerment, positioning you as a key player in a sector shaping Kenya’s financial landscape.

Joining CIC Insurance’s Vision

By joining CIC Insurance as a Bancassurance Sales Officer, you’ll become part of a company committed to financial inclusion, customer excellence, and innovation. With operations in 33 locations across Kenya, including Kisii, Embu, Ruiru, and Maralal, your contributions will strengthen CIC’s presence and impact. This role offers the chance to engage with diverse communities, promote financial literacy, and drive business growth, creating opportunities for both personal and professional success.

The Importance of Bancassurance in Kenya

Bancassurance, the partnership between banks and insurance companies, is a growing model in Kenya, enabling financial institutions to offer insurance products alongside banking services. As a Bancassurance Sales Officer, you’ll play a pivotal role in this ecosystem, leveraging banking networks to reach clients and promote retail life products. Your ability to build trust with banking partners and clients will enhance CIC Insurance’s market reach, particularly in regions like Kitui, Machakos, and Nyahururu, where financial services are expanding.

Building Client Relationships

Building strong client relationships is a cornerstone of the Bancassurance Sales Officer role. By engaging with clients in locations like Mombasa, Meru, or Dagoretti Market, you’ll tailor insurance solutions to meet their unique needs. Your negotiation skills and customer care expertise will help you address client concerns, close sales, and foster long-term loyalty, ensuring CIC Insurance remains a trusted name in retail life insurance.

Navigating Market Challenges

The insurance industry in Kenya faces challenges such as low penetration rates and competition from other financial products. As a Bancassurance Sales Officer, you’ll use your problem-solving skills to overcome these challenges, identifying opportunities to educate clients and expand market share. By gathering market intelligence in regions like Isiolo, Narok, or Siakago, you’ll help CIC Insurance stay ahead of trends and deliver relevant products to diverse markets.

Enhancing Financial Literacy

Financial literacy is critical to increasing insurance adoption in Kenya. As a Bancassurance Sales Officer, you’ll educate clients on the benefits of retail life products, helping them understand how insurance can protect their financial future. Whether in Kisumu, Eldoret, or Kerugoya, your efforts in promoting financial literacy will empower communities to make informed decisions, aligning with CIC’s mission of financial inclusion.

Driving Sales Through Innovation

Innovation is key to success in the Bancassurance Sales Officer role. By leveraging digital tools, market insights, and client feedback, you’ll develop creative sales strategies to attract new clients and retain existing ones. Your ability to adapt to changing market dynamics in 33 locations in Kenya, from Thika to Maralal, will ensure CIC Insurance remains competitive and responsive to client needs.

The Role of Technology in Bancassurance

Technology plays a growing role in bancassurance, enabling efficient client management and sales tracking. As a Bancassurance Sales Officer, you’ll use digital platforms to manage client interactions, generate quotations, and track sales performance. Your familiarity with these tools will streamline operations and enhance your ability to serve clients in locations like Karen, Kiambu, or Othaya, ensuring timely and accurate service delivery.

Supporting CIC’s Regional Expansion

CIC Insurance’s presence across 33 locations in Kenya reflects its commitment to serving both urban and rural markets. As a Bancassurance Sales Officer, you’ll support this expansion by driving sales in regions like Muranga, Kitengela, and Laare. Your efforts in building client relationships and promoting the CIC brand will contribute to the company’s growth, strengthening its position as a leading insurance provider in East Africa.

Why Choose CIC Insurance?

CIC Insurance stands out for its innovative products, regional presence, and commitment to customer excellence. As a Bancassurance Sales Officer, you’ll benefit from a supportive work environment, competitive compensation (including a performance-based retainer, incentives, and commissions), and opportunities for professional growth. With roles in 33 locations in Kenya, from Nairobi (Eastleigh, Tala) to Garissa and Narumoru, this position offers flexibility and the chance to make a meaningful impact in your community.

The Rewards of a Sales Career

A career in insurance sales offers both financial and personal rewards. The Bancassurance Sales Officer role provides a performance-based retainer and commissions, allowing you to earn based on your results. With an estimated monthly income of KES 30,000–50,000, plus additional incentives, this role offers financial stability and the potential for significant earnings, particularly for high-performing sales professionals in locations like Mombasa, Nyeri, or Machakos.

Developing a Sales Mindset

Success as a Bancassurance Sales Officer requires a proactive and goal-oriented mindset. Your ability to identify sales opportunities, engage clients, and follow up diligently will drive your performance. By staying motivated and leveraging your negotiation skills, you’ll build a strong client base in regions like Kisii, Embu, or Ruiru, contributing to both personal and company success.

Engaging Diverse Markets

Kenya’s diverse markets, from urban centers like Nairobi (Kilimani, Ngong Road) to rural areas like Marsabit and Olkalou, require tailored sales approaches. As a Bancassurance Sales Officer, you’ll adapt your strategies to meet the needs of different communities, ensuring CIC’s retail life products resonate with clients. Your ability to connect with diverse audiences will enhance your impact and drive sales growth.

The Importance of Persistency

Maintaining persistency is critical to the success of retail life insurance products. As a Bancassurance Sales Officer, you’ll follow up with clients to ensure they continue their policies, maintaining acceptable persistency rates. Your efforts in regions like Kitui, Thika, or Narok will ensure long-term client commitment, supporting CIC Insurance’s goals of customer retention and financial security.

Building a Professional Network

The Bancassurance Sales Officer role offers opportunities to build a professional network with banking partners, colleagues, and clients across 33 locations in Kenya. By collaborating with banks and financial institutions in areas like Eldoret, Kitengela, or Siakago, you’ll expand your reach and enhance your career prospects. This network will be a valuable asset for future opportunities in insurance sales or financial services.

Staying Ahead of Industry Trends

The insurance industry is evolving, with new products and technologies shaping the market. As a Bancassurance Sales Officer, you’ll stay informed about industry trends, such as digital insurance platforms and customer-centric products. By gathering market intelligence in locations like Meru, Kisumu, or Karen, you’ll help CIC Insurance adapt to changing client needs and maintain a competitive edge.

Empowering Communities

The Bancassurance Sales Officer role is about more than sales—it’s about empowering communities through financial security. By educating clients in 33 locations in Kenya, from Dagoretti Market to Maralal, you’ll help families protect their futures with retail life products. Your work will contribute to CIC Insurance’s mission of financial inclusion, making a lasting impact on individuals and communities.

Final Thoughts

The Bancassurance Sales Officer role with CIC Insurance is an unparalleled opportunity to advance your career in insurance sales across 33 locations in Kenya. With a focus on generating retail life business, delivering exceptional customer service, and promoting financial literacy, this position offers both financial rewards and professional growth. Whether in Nairobi (Zimmerman, Tala), Mombasa, Kisii, or Narumoru, you’ll have the chance to make a meaningful difference in Kenya’s insurance sector. Apply today to join a dynamic team dedicated to excellence and financial empowerment.

Disclaimer: JobKenya.org is not the hiring company. For any inquiries, please contact CIC Insurance directly at channelsrecruitment@cic.co.ke. Please do not send applications to JobKenya.org, as we are unable to process them. Due to the high volume of emails, we may not respond to all inquiries. Thank you for your understanding.