Essential Job Details

• Position Title: HR Associate – Talent, People-Ops & Learning (TPAL)
• Location: Nairobi, Kenya
• Employment Type: Full-Time, On-site
• Number of Vacancies: 1
• Salary: Not disclosed
• Category/Department: Human Resources
• Reporting To: HR Business Partner (HRBP)
• Application Deadline: August 12, 2025

Introduction

The HR Associate role in Nairobi offers a dynamic career opportunity for a dedicated professional eager to drive impactful human resource operations in a fast-paced environment. This position within the Talent, People-Ops & Learning (TPAL) team focuses on coordinating volume recruitment, onboarding, learning initiatives, and people-operations transactions, ensuring seamless service delivery to support organizational goals. Ideal for Kenyan professionals with a passion for HR coordination and process improvement, this role empowers you to enhance employee experiences while contributing to a vibrant workplace culture. By joining this team, you will play a critical role in fostering talent development and operational excellence in Nairobi’s aviation sector.

About Kenya Airways

Kenya Airways, known as The Pride of Africa, is a leading airline committed to connecting people and places while fostering excellence and innovation. Operating across Kenya and beyond, the organization champions a culture of inclusivity, professionalism, and service. With a focus on delivering high-quality experiences for employees and customers alike, Kenya Airways invests in talent development, operational efficiency, and community engagement. The organization’s commitment to diversity and equal opportunity ensures a workplace where every individual can thrive, making it an ideal environment for professionals seeking to advance their HR careers.

Key Responsibilities

The HR Associate will serve as the operational backbone of the TPAL team, supporting recruitment, onboarding, learning, and employee relations. Key responsibilities include:

• Maintain accurate workforce data by updating manpower-plan and recruitment-plan trackers for submission to the Central People Analytics & Digital team (CPAD).
• Execute volume hiring by drafting job adverts, scheduling interviews, collating panel feedback, issuing offers, and ensuring data quality in the Applicant Tracking System (ATS).
• Support critical-skill recruitment by recording candidate status, costs, and interview feedback for the HRBP and CPAD.
• Coordinate onboarding by arranging IT access, ID issuance, logistics, and running Day-1 orientation and 30-60-90 touchpoints.
• Update probation logs and confirm new-hire KPIs are established by Day 30.
• Facilitate performance-cycle administration by extracting appraisal-status reports, uploading learning-impact scores, and capturing review completion dates.
• Drive learning uptake by enrolling employees in LinkedIn Learning paths, sending automated nudges, and issuing monthly “Learning Uptake Cards” to managers.
• Support engagement activities by managing recognition nominations, events, and tracking survey participation.
• Provide employee relations logistics by booking disciplinary panels, preparing case files, drafting minutes, and issuing routine correspondence.
• Administer leave management by advising staff, validating balances, flagging over-accruals, and supplying monthly data to CPAD.
• Manage off-boarding by guiding leavers through clearance, deactivating system access, and capturing exit reasons.
• Contribute to reporting by supplying raw data on hiring, onboarding, leave, overtime, and learning.
• Propose at least two customer-experience or automation ideas each quarter to enhance HR processes.

Qualifications and Skills

To excel as an HR Associate in Nairobi, candidates must meet the following qualifications and skills:

• Bachelor’s degree in HR Management, Business Administration, or a related field.
• IHRM practising certificate or CHRP (Level II) preferred.
• 2–4 years of HR coordination or talent-acquisition experience in a medium-to-large organization; aviation or shift-based operations experience is a plus.
• Working knowledge of Applicant Tracking Systems (ATS), HR Information Systems (HRIS), Excel pivot tables, basic Power BI, and LinkedIn Learning dashboards.
• Familiarity with the Kenyan Employment Act and basic disciplinary procedures.
• Strong teamwork and communication skills to collaborate with diverse stakeholders.
• Excellent organizational skills to manage multiple priorities with precision.
• Proven leadership skills to drive process improvements and team initiatives.
• Initiative and problem-solving abilities to address operational challenges.
• Technical aptitude for handling digital tools and ensuring data accuracy.
• Compliance-oriented mindset to adhere to policies and maintain confidentiality.

Company Culture and Values

Kenya Airways fosters a culture of excellence, inclusivity, and innovation, where every team member is valued for their contributions. The organization promotes a supportive environment that encourages professional growth, collaboration, and accountability. With a strong commitment to diversity and equal opportunity, Kenya Airways ensures all employees are treated with respect and dignity. The workplace emphasizes continuous learning, empowering staff to develop their skills and deliver exceptional service. By joining the TPAL team, you will contribute to a culture that prioritizes employee engagement, operational efficiency, and community impact.

How to Apply

Apply now for the HR Associate position in Nairobi. To submit your application:

• Prepare your CV and a cover letter clearly stating the job title (HR Associate – Talent, People-Ops & Learning) in the subject line.
• Submit your application via the online portal: Apply for HR Associate – Nairobi.
• Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted.
• Note: Kenya Airways is an equal opportunity employer and does not charge any fees during the recruitment process. For assistance or accommodations due to a disability, contact the employer directly. Report any misconduct to the provided contact channels.

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Tags

HR Associate, Nairobi jobs, talent acquisition, people operations, learning and development

Role Overview

The HR Associate role in Nairobi is a critical operational position within the Talent, People-Ops & Learning (TPAL) team at Kenya Airways. Designed for HR professionals with a knack for coordination and process optimization, this role supports high-volume recruitment, onboarding, learning initiatives, and employee relations logistics. By ensuring seamless operations, the HR Associate enables the HR Business Partner to focus on strategic priorities while delivering exceptional service to line managers and employees.

Why This Role Matters

As an HR Associate, you will be the operational engine of the TPAL team, driving efficiency in recruitment, onboarding, and learning processes. In Nairobi’s dynamic aviation sector, your work will directly impact employee satisfaction, organizational performance, and talent development. By managing critical HR functions, you will contribute to building a resilient and engaged workforce, aligning with Kenya Airways’ mission to be The Pride of Africa.

Program Context: TPAL at Kenya Airways

The Talent, People-Ops & Learning (TPAL) team is integral to Kenya Airways’ HR strategy, focusing on talent acquisition, employee onboarding, performance management, and learning uptake. The team leverages digital tools like ATS, HRIS, and LinkedIn Learning to streamline processes and enhance employee experiences. The HR Associate role ensures these systems operate smoothly, supporting the organization’s commitment to operational excellence and employee development.

Day-to-Day Responsibilities

The HR Associate will engage in a variety of tasks, balancing operational efficiency with employee support. Daily responsibilities include:

• Updating workforce and recruitment trackers to ensure accurate data for CPAD.
• Drafting and posting job adverts to attract top talent.
• Scheduling interviews and managing candidate feedback in the ATS.
• Coordinating onboarding logistics, including IT setup and orientation sessions.
• Facilitating performance appraisals and learning enrollment processes.
• Managing leave balances and employee relations logistics.
• Proposing process improvements to enhance HR service delivery.

Skills Development Opportunities

This HR Associate role offers significant opportunities for professional growth, including:

• Enhancing expertise in HR coordination and talent acquisition.
• Developing proficiency in digital tools like ATS, HRIS, and Power BI.
• Building skills in employee relations and performance management.
• Gaining experience in data-driven HR processes and reporting.
• Strengthening problem-solving and process improvement capabilities.

Working in Nairobi

Nairobi, Kenya’s vibrant capital, offers a dynamic work environment with access to modern amenities and a thriving professional community. As an HR Associate, you will be based in Nairobi, working on-site at Kenya Airways’ headquarters. The role provides opportunities to engage with diverse teams and contribute to a high-performance culture in one of Africa’s leading airlines.

Career Growth Potential

The HR Associate position is a stepping stone to advanced HR roles, offering exposure to strategic HR functions and digital transformation. By working with Kenya Airways, you will gain experience in a fast-paced, shift-based environment, building a strong foundation for career advancement in HR management, talent acquisition, or people operations.

Commitment to Diversity and Inclusion

Kenya Airways is committed to fostering an inclusive workplace where diversity is celebrated. The organization ensures equal opportunities for all employees, regardless of background, and upholds strict policies against discrimination. As an HR Associate, you will contribute to maintaining a respectful and equitable work environment, aligning with the organization’s values of integrity and excellence.

Who Should Apply

This HR Associate role is ideal for HR professionals with 2–4 years of experience in coordination or talent acquisition, particularly in medium-to-large organizations. If you have a passion for process optimization, digital fluency, and employee engagement, this position offers a chance to make a meaningful impact in Nairobi’s aviation sector.

How to Stand Out as an Applicant

To increase your chances of being shortlisted for the HR Associate role:

• Highlight your experience with ATS, HRIS, or LinkedIn Learning platforms.
• Demonstrate your ability to manage high-volume recruitment and onboarding.
• Showcase your knowledge of the Kenyan Employment Act and HR compliance.
• Emphasize your problem-solving skills and process improvement ideas.

Application Tips

When applying for the HR Associate position:

• Tailor your CV to highlight relevant HR coordination experience.
• Write a concise cover letter addressing your alignment with TPAL objectives.
• Submit your application before the deadline of August 12, 2025.
• Ensure all required documents are complete and correctly formatted.

Why Work in HR at Kenya Airways

Working as an HR Associate at Kenya Airways offers a unique opportunity to contribute to a leading airline’s success while advancing your HR career. By supporting talent acquisition, learning, and employee relations, you will play a key role in shaping a high-performing workforce. This position combines operational excellence with opportunities for innovation, making it an ideal choice for driven HR professionals.

Additional Information

Kenya Airways is an equal opportunity employer committed to fair and transparent recruitment processes. Candidates requiring accommodations due to disabilities should contact the employer directly. The recruitment process is free, and any misconduct should be reported through the provided contact channels.

Conclusion

The HR Associate role in Nairobi is a dynamic opportunity for HR professionals to drive impactful operations within Kenya Airways’ TPAL team. By coordinating recruitment, onboarding, and learning initiatives, you will contribute to a culture of excellence and inclusion. Apply today to advance your career and make a lasting impact in Nairobi’s aviation sector.