Essential Job Details

• Position Title: Human Capital Business Partner (HCBP)
• Job Requisition ID: JR-69494
• Location: Nairobi, Kenya
• Employment Type: Full-Time, Permanent
• Number of Vacancies: 1
• Salary: Not disclosed
• Category/Department: Human Capital (Human Resources)
• Reporting To: Not specified (likely Head of Human Capital or Senior HR Manager)
• Application Deadline: August 5, 2025, 23:59

Introduction

The Human Capital Business Partner (HCBP) role at Old Mutual in Nairobi is a transformative opportunity for a strategic and business-savvy professional to drive people-centric solutions that align with organizational goals. This position, within Old Mutual’s Human Capital division, focuses on partnering with business leaders to design and implement strategies that enhance performance, foster leadership development, and cultivate a thriving workplace culture. Ideal for Kenyan professionals with extensive HR experience and a passion for innovation, this role offers a platform to contribute to Old Mutual’s mission of Championing Mutually Positive Futures Every Day while advancing your career in Nairobi’s dynamic financial services sector.

As an HCBP, you will serve as a trusted advisor, leveraging data-driven insights and agile HR practices to address workforce challenges, promote diversity, equity, inclusion, and belonging (DEIB), and drive organizational agility. This role combines strategic influence with hands-on execution, making it perfect for forward-thinking professionals who excel in balancing business needs with employee-centric solutions.

About Old Mutual

Old Mutual is a premier African financial services organization, headquartered in Nairobi and operating across 14 countries. With a diverse portfolio spanning Life and Savings, Property and Casualty, Asset Management, and Banking and Lending, Old Mutual delivers innovative solutions to retail and corporate customers. Guided by its purpose of Championing Mutually Positive Futures Every Day, the organization believes that exceptional customer experiences are built on a foundation of a great employee experience. Old Mutual fosters a diverse, inclusive, and high-performance culture, emphasizing respect, integrity, accountability, and innovation. By joining Old Mutual, you will contribute to a dynamic team dedicated to shaping Africa’s financial future while advancing your professional growth in a supportive and collaborative environment.

Key Responsibilities

The Human Capital Business Partner will act as a strategic consultant, aligning human capital strategies with business objectives to drive performance and engagement. The role involves workforce planning, talent management, employee relations, and change enablement, with a focus on fostering a positive and agile workplace culture. Below is a detailed breakdown of the key responsibilities:

1. Strategic Partnership & Workforce Planning

• Collaborate with department heads to co-develop human capital strategies that align with business outcomes, ensuring people solutions support organizational goals.
• Conduct workforce planning, including talent forecasting and organizational design reviews, to anticipate future staffing needs and optimize team structures.
• Identify critical skill gaps and workforce risks, developing mitigation plans to address shortages and ensure business continuity.
• Advise on resource allocation and succession planning to build a resilient workforce.
• Support strategic workforce initiatives, such as restructuring or expansion, to align with Old Mutual’s growth objectives.
• Analyze workforce trends to provide actionable insights for business leaders, enhancing decision-making.

2. Talent & Leadership Development

• Lead the execution of succession planning, career pathing, and talent reviews within the Business Unit to ensure a robust leadership pipeline.
• Partner with the Learning & Development function to design and implement capability frameworks that address skill needs and enhance employee performance.
• Support leadership coaching programs, identifying high-potential employees and preparing them for future roles.
• Develop readiness plans for critical positions, ensuring seamless transitions and leadership continuity.
• Facilitate talent management initiatives, such as mentorship programs and development workshops, to foster employee growth.
• Monitor talent metrics to assess the effectiveness of development programs and recommend improvements.

3. Performance & Culture Enablement

• Drive the implementation of performance management processes, promoting a culture of continuous feedback and accountability.
• Embed Old Mutual’s company values into daily employee experiences and leadership practices, ensuring alignment with organizational culture.
• Facilitate culture change initiatives, including diversity, equity, inclusion, and belonging (DEIB), employee voice, and behavior modeling programs.
• Support engagement initiatives to enhance employee morale, retention, and productivity.
• Develop strategies to foster a positive workplace culture, addressing employee feedback and aligning with business goals.
• Monitor culture metrics, such as engagement surveys, to identify areas for improvement and drive impactful change.

4. Employee Relations & Risk Management

• Provide expert counsel to managers on complex employee relations issues, including conflict resolution, policy interpretation, and performance management.
• Ensure consistent, ethical, and legally compliant resolution of human capital cases, adhering to Kenyan labor laws and Old Mutual policies.
• Lead sensitive investigations into employee concerns, partnering with legal and compliance teams as needed to ensure fair outcomes.
• Mitigate risks related to employee relations by implementing proactive strategies and training.
• Maintain accurate records of employee relations cases to support audits and compliance reviews.
• Advise on disciplinary processes, ensuring fairness and alignment with organizational standards.

5. Organizational Agility & Change Management

• Support business transformation efforts, including restructures, integrations, and strategic pivots, to ensure smooth transitions.
• Conduct change readiness assessments to evaluate organizational preparedness for major initiatives.
• Develop communication plans to support change initiatives, ensuring clarity and employee buy-in.
• Champion agile human capital methods, such as iterative delivery, cross-functional teaming, and data-driven decision-making.
• Facilitate change workshops and training to equip employees and leaders for organizational shifts.
• Monitor the impact of change initiatives, providing feedback to refine strategies and improve outcomes.

6. Data, Analytics & Reporting

• Leverage people analytics to drive insights into attrition, engagement, performance, and productivity metrics.
• Translate human capital data into executive-level business cases and actionable plans to support strategic decision-making.
• Monitor key performance indicators (KPIs) related to workforce planning, talent development, and employee engagement.
• Prepare detailed reports and dashboards for leadership, highlighting trends and recommending improvements.
• Ensure data accuracy in HRIS systems to support reliable reporting and compliance.
• Analyze workforce trends to identify opportunities for process optimization and policy enhancements.

7. Agile HR Delivery & Innovation Enablement

• Apply agile human capital principles, such as sprint cycles, test-and-learn approaches, and co-creation, to deliver people programs efficiently.
• Lead pilot initiatives to test innovative talent and engagement practices, iterating based on employee feedback and data.
• Act as a change ambassador, identifying and scaling innovative solutions to enhance employee experience.
• Collaborate with cross-functional teams, including IT, finance, and operations, to solve business challenges through agile teaming and design sprints.
• Drive continuous improvement in human capital processes, ensuring alignment with business needs and employee expectations.
• Support the adoption of new HR technologies to streamline processes and enhance efficiency.

8. Additional Duties

• Contribute to cross-departmental initiatives, such as DEIB programs and employee wellness campaigns.
• Support the Human Capital team in delivering strategic projects aligned with Old Mutual’s objectives.
• Perform other duties as assigned to support the Business Unit’s human capital goals.

Qualifications and Skills

To excel as a Human Capital Business Partner at Old Mutual, candidates must meet the following qualifications and skills, as outlined in the job description and aligned with industry standards:

• Education:
• NQF Level 7 – Bachelor’s Degree, Advanced Diploma, or Postgraduate Certificate in Human Resources, Psychology, Business Administration, or a related field from a recognized university.
• Professional certification – IHRM, SHRM-CP, CHRP, or equivalent (required).
• Experience:
• 6–8 years of experience in human resources, with at least 3 years in a strategic HRBP or advisory capacity.
• Hands-on experience in talent management, workforce planning, change management, and employee relations.
• Experience with agile HR or innovation frameworks is highly desirable.
• Proven track record in leveraging HRIS systems and people analytics to drive insights.
• Technical Skills:
• Business requirements analysis to align human capital strategies with organizational goals.
• Data analysis and compilation to generate actionable workforce insights.
• Proficiency in Human Capital Management Systems (HRIS) for reporting and data management.
• Knowledge of Kenyan labor law and regulatory compliance to ensure ethical practices.
• Data interpretation to translate workforce metrics into strategic recommendations.
• Executing plans to implement human capital initiatives effectively.
• Soft Skills:
• Business insight to understand organizational objectives and align HR strategies.
• Effective communication (oral and written) to engage with stakeholders and deliver training.
• Decision quality to make informed, strategic choices in complex situations.
• Drives engagement to foster employee morale and productivity.
• Ensures accountability to deliver results and maintain ethical standards.
• Manages complexity to navigate multifaceted HR challenges.
• Optimizes work processes to enhance efficiency and employee experience.
• Preferred Skills:
• Experience in DEIB initiatives to promote a diverse and inclusive workplace.
• Knowledge of agile HR methodologies for iterative and innovative HR delivery.
• Change management expertise to support organizational transformations.

Company Culture and Values

Old Mutual fosters a dynamic, inclusive, and high-performance culture, rooted in its purpose of Championing Mutually Positive Futures Every Day. The organization values respect, integrity, accountability, and pushing beyond boundaries, creating a workplace where diverse talent thrives. Old Mutual is committed to equal opportunity, encouraging applications from all backgrounds and ensuring a supportive environment for professional growth. As a Human Capital Business Partner, you will contribute to a culture that prioritizes employee engagement, ethical conduct, and innovation, aligning with Old Mutual’s mission to deliver impactful financial solutions across Africa. The company’s emphasis on employee experience ensures that you will work alongside passionate professionals in a collaborative, forward-thinking environment.

How to Apply

Apply now for the Human Capital Business Partner position in Nairobi. To submit your application:

• Prepare your detailed CV and cover letter clearly stating the job title (Human Capital Business Partner) and Job Requisition ID (JR-69494) in the subject line.
• Submit your application via the online portal: Apply for Human Capital Business Partner.
• Applications must be submitted by August 5, 2025, 23:59.
• Only shortlisted candidates will be contacted.
• Note: Old Mutual is an equal opportunity employer and does not charge any fees during the recruitment process. For assistance or accommodations due to a disability, contact the employer directly through the application portal.

Additional Engagement

• View More Job Opportunities: Explore additional vacancies at JobKenya.org.
• Free WhatsApp Channel for Job Seekers: Get real-time alerts from our WhatsApp Channel for Job Updates.
• Follow on Social Media: Stay updated with job opportunities on Twitter and LinkedIn.

Tags

Human Capital Business Partner, Nairobi jobs, HR careers, talent management, employee relations

Role Overview

The Human Capital Business Partner role at Old Mutual in Nairobi is a strategic position within the Human Capital division, focusing on aligning people strategies with business objectives to drive performance and engagement. This role involves workforce planning, talent and leadership development, employee relations, and change management, with a strong emphasis on fostering a positive and agile workplace culture. Ideal for professionals with extensive HR experience and a passion for innovation, this position offers a chance to contribute to Old Mutual’s strategic goals while advancing your career in Nairobi’s vibrant financial services sector.

Why This Role Matters

As a Human Capital Business Partner, you will play a critical role in shaping Old Mutual’s workforce to meet its strategic objectives, ensuring that people solutions enhance business performance and employee engagement. By driving talent management, fostering a culture of continuous feedback, and supporting organizational change, you will contribute to Old Mutual’s reputation as a trusted financial services provider. This role is both impactful and rewarding, offering the opportunity to make a lasting difference in Nairobi’s competitive financial landscape.

Program Context: Human Capital at Old Mutual

Old Mutual’s Human Capital division is integral to its operations, ensuring that employee strategies align with the organization’s purpose of delivering mutually positive futures. The Human Capital Business Partner role supports this mission by partnering with business leaders to design and implement people solutions that drive performance, leadership, and culture. By leveraging agile HR practices, data analytics, and cross-functional collaboration, the role ensures that Old Mutual remains a leader in talent management and employee engagement across its African operations.

Day-to-Day Responsibilities

The Human Capital Business Partner will engage in a variety of strategic and operational tasks to support business outcomes. Daily responsibilities include:

• Strategic Collaboration: Partnering with department heads to align human capital strategies with business goals.
• Workforce Planning: Conducting talent forecasting and organizational design reviews to address skill gaps.
• Talent Development: Leading succession planning and leadership coaching initiatives.
• Performance Management: Driving performance processes and fostering a feedback culture.
• Employee Relations: Providing counsel on complex HR issues and ensuring compliant resolutions.
• Change Management: Supporting transformation efforts with readiness assessments and communication plans.
• Data Analytics: Analyzing HR metrics to provide insights and recommend improvements.

Skills Development Opportunities

The Human Capital Business Partner role offers significant opportunities for professional growth, including:

• Enhancing Strategic HR Expertise: Gaining advanced skills in workforce planning, talent management, and change enablement.
• Developing Analytical Skills: Mastering people analytics to drive data-driven decisions.
• Building Leadership Capabilities: Leading talent development and culture change initiatives.
• Strengthening Agile HR Practices: Applying sprint cycles and innovative HR methodologies.
• Improving Cross-Functional Collaboration: Working with diverse teams to solve business challenges.
• Advancing Compliance Knowledge: Deepening expertise in Kenyan labor laws and HR regulations.

These opportunities position you for career advancement in HR leadership, talent management, or strategic roles within Old Mutual or the broader financial services sector.

Working in Nairobi

Nairobi, Kenya’s capital and largest city, is a vibrant hub for business and culture, hosting major financial institutions and a thriving HR sector. As a Human Capital Business Partner at Old Mutual, you will work on-site in Nairobi, engaging with diverse teams in a fast-paced, innovative environment. Nairobi’s Securities Exchange (NSE), one of Africa’s largest, underscores the city’s role as a financial powerhouse, offering a dynamic backdrop for your career. With access to modern amenities and a rich professional community, Nairobi provides an ideal setting for contributing to Old Mutual’s mission while advancing your professional growth.

Career Growth Potential

The Human Capital Business Partner position is a gateway to advanced roles in HR leadership, talent management, or organizational development. By working with Old Mutual, you will gain exposure to industry-leading HR practices, agile methodologies, and cross-functional collaboration. Key career growth prospects include:

• Senior HR Roles: Advancing to positions like Head of Human Capital or Senior HR Business Partner.
• Talent Management Leadership: Moving into roles overseeing enterprise-wide talent strategies.
• Cross-Functional Opportunities: Transitioning to roles in organizational development, change management, or DEIB programs.
• Professional Development: Accessing Old Mutual’s training programs and certifications (e.g., IHRM, SHRM-CP).
• Regional Impact: Contributing to Old Mutual’s operations across 14 African countries, enhancing your regional expertise.

The role’s permanent nature and Old Mutual’s commitment to employee development ensure long-term career stability and growth.

Commitment to Diversity and Inclusion

Old Mutual is committed to fostering an inclusive workplace, ensuring equal opportunities for all employees regardless of background. The organization upholds strict policies against discrimination and prioritizes accessibility for candidates with disabilities. As a Human Capital Business Partner, you will contribute to a culture of respect, integrity, and accountability, aligning with Old Mutual’s core values. The company’s diverse talent pool and emphasis on employee experience create a supportive environment for professional success.

Who Should Apply

The Human Capital Business Partner role is ideal for professionals with an NQF Level 7 qualification (Bachelor’s Degree, Advanced Diploma, or Postgraduate Certificate) in Human Resources, Psychology, or Business Administration, a professional HR certification (IHRM, SHRM-CP, or CHRP), and 6–8 years of HR experience, including 3 years in a strategic HRBP role. If you have a strong grasp of labor law, HRIS systems, and agile HR practices, this position offers a chance to thrive in Nairobi’s financial services industry.

How to Stand Out as an Applicant

To increase your chances of being shortlisted for the Human Capital Business Partner role:

• Highlight Relevant Experience: Emphasize your strategic HRBP experience, talent management, and change management expertise in your CV.
• Showcase Certifications: Include your IHRM, SHRM-CP, or CHRP certification to demonstrate professional qualifications.
• Demonstrate Analytical Skills: Provide examples of using people analytics to drive workforce decisions.
• Emphasize Agile HR Expertise: Highlight experience with agile methodologies or innovative HR practices.
• Align with Old Mutual’s Values: Reflect your commitment to DEIB, accountability, and employee engagement in your cover letter.

Application Tips

When applying for the Human Capital Business Partner position:

• Tailor Your CV: Highlight relevant HR experience, certifications, and strategic achievements.
• Write a Concise Cover Letter: Address your alignment with Old Mutual’s mission and your qualifications for the role.
• Submit Early: Applications are reviewed on a rolling basis, so apply before the deadline of August 5, 2025.
• Ensure Accuracy: Verify that your CV and cover letter are correctly formatted and include the Job Requisition ID (JR-69494).
• Prepare for Interviews: Be ready to discuss your experience with workforce planning, talent development, and agile HR practices.

Why Work at Old Mutual

Working as a Human Capital Business Partner at Old Mutual offers a unique opportunity to contribute to a leading African financial services organization while advancing your career in Nairobi. Key benefits include:

• Impactful Work: Shape workforce strategies that drive business performance and employee engagement.
• Competitive Benefits: Enjoy a permanent position with comprehensive medical cover and professional development opportunities.
• Dynamic Environment: Work in a diverse, high-performance team with a focus on innovation and collaboration.
• Career Advancement: Access pathways to senior HR roles, talent management, or organizational development.
• Regional Influence: Contribute to Old Mutual’s operations across 14 African countries, shaping the continent’s financial future.

By joining Old Mutual, you will play a critical role in delivering mutually positive outcomes for employees, clients, and stakeholders, all while building a rewarding career in a premium financial services organization.

Additional Information

Old Mutual is an equal opportunity employer committed to fair and transparent recruitment processes. Canvassing or presenting fake certificates will lead to disqualification, and no fees are charged for applications. Candidates requiring accommodations due to disabilities should contact the employer directly through the application portal. For more details, refer to the official application portal: Apply for Human Capital Business Partner.

Conclusion

The Human Capital Business Partner role at Old Mutual in Nairobi is a transformative opportunity for professionals passionate about strategic HR, talent management, and organizational development. By joining Old Mutual, you will align people strategies with business goals, foster a positive workplace culture, and drive innovation in a leading African financial services organization. With a focus on diversity, agility, and career growth, this role offers a chance to make a lasting impact in Nairobi’s financial sector. Apply today to become part of Old Mutual’s mission to Champion Mutually Positive Futures Every Day.