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- Posted: September 4, 2025
- Application Deadline: September 5, 2025
- Location: Nairobi, Kenya
- Address: Hyatt Place and Hyatt House, Nairobi Westlands
Hyatt Place Nairobi, part of the Hyatt Place and Hyatt House dual-branded property in Nairobi Westlands, is a vibrant hospitality destination offering 24/7 conveniences, thoughtful service, and flexible spaces. Designed to help guests transition seamlessly from work to play, Hyatt Place Nairobi creates a welcoming, uncomplicated environment with a casual atmosphere and classy experiences.
As of September 4, 2025, Hyatt Place Nairobi is recruiting for six dynamic roles: Team Leader, Food & Beverage, Team Leader, Front Desk, Junior Barman, Hostess, Front Desk Host, and Bell Boy. These Hyatt Place Nairobi Jobs invite creative, vibrant, passionate, and unscripted individuals to join a team dedicated to empathy, care, and inclusion, with a special advantage for candidates with prior Hyatt experience. Interviews will be conducted on a rolling basis, reflecting Hyatt Place Nairobi’s commitment to building a diverse, high-performing team.
Important Note: The recruitment process at Hyatt Place Nairobi is free of charge. Applicants should beware of fraudsters requesting payment for recruitment assistance and report suspicious activity to the authorities. Hyatt Place Nairobi is an equal opportunity employer, celebrating diverse viewpoints and fostering true inclusion where every individual feels valued. Only shortlisted candidates will be contacted by September 5, 2025.
Open Roles at Hyatt Place Nairobi
Hyatt Place Nairobi is recruiting for the following full-time roles in Nairobi, Kenya, as of September 4, 2025:
- Team Leader, Food & Beverage – Hospitality / Food Service
- Team Leader, Front Desk – Hospitality / Guest Services
- Junior Barman – Hospitality / Food Service
- Hostess – Hospitality / Guest Services
- Front Desk Host – Hospitality / Guest Services
- Bell Boy – Hospitality / Guest Services
These Hyatt Place Nairobi Jobs are designed for passionate professionals who embody Hyatt’s World of Care, delivering exceptional guest experiences through empathy, creativity, and teamwork.
General Application Requirements
- Application Process: Candidates must submit applications via email, including a Cover Letter, updated CV, and supporting documents (e.g., certified academic certificates, Kenya Revenue Authority Tax Compliance Certificate, Certificate of Good Conduct) in PDF format. Specific instructions, including the email address and subject line requirements, are provided in the Method of Application section below. For reference, the address is Hyatt Place and Hyatt House, Nairobi Westlands, P.O. Box 12345-00100, Nairobi, Kenya.
- Location: Nairobi, Kenya (all roles are based at Hyatt Place and Hyatt House, Nairobi Westlands).
- Deadline: Applications must be submitted by September 5, 2025. Early submission is strongly recommended, as interviews are conducted on a rolling basis for these competitive Hyatt Place Nairobi Jobs.
- Communication: Only shortlisted candidates will be contacted. Monitor email (including spam/junk folders) for updates from Hyatt Place Nairobi’s HR team.
- Fraud Prevention: Hyatt Place Nairobi does not charge fees for recruitment, including interviews or assessments. Verify communications through official channels and report suspicious activity.
- Eligibility: Candidates must have legal authorization to work in Kenya and provide required documentation, such as a Tax Compliance Certificate and Certificate of Good Conduct.
- Qualifications: Vary by role (detailed below), but generally include a Diploma or relevant experience in hospitality. Fluency in English is required; Swahili and other languages are an advantage. Prior Hyatt experience is a significant advantage.
- Canvassing: Canvassing will lead to automatic disqualification, ensuring a fair and transparent process for all applicants seeking Hyatt Place Nairobi Jobs.
Please Note:
- Applications must include a Cover Letter, CV, and supporting documents, clearly specifying the role applied for (e.g., “Application: Team Leader, Food & Beverage”). Incomplete applications may not be considered.
- Hyatt Place Nairobi encourages applications from diverse candidates, reflecting its commitment to inclusion and belonging.
- Tailor applications to highlight alignment with Hyatt Place Nairobi’s values of empathy, care, and exceptional guest service.
1. Team Leader, Food & Beverage
Job Type: Full Time
Qualification: Diploma in Hospitality, Food & Beverage Management, or related field
Experience: Minimum 2 years in food and beverage operations, with 1 year in a supervisory role (Hyatt experience preferred)
Location: Nairobi, Kenya
Job Field: Hospitality / Food Service
Deadline: September 5, 2025
Role Overview
The Team Leader, Food & Beverage at Hyatt Place oversees the food and beverage operations, ensuring exceptional guest dining experiences and operational efficiency. This Hyatt Place Nairobi Jobs role involves leading a team, maintaining service standards, and embodying Hyatt’s values of care and empathy.
Key Responsibilities
- Supervise food and beverage staff, ensuring high-quality service delivery at Hyatt Place Nairobi.
- Oversee menu planning, food preparation, and presentation to meet guest expectations.
- Ensure compliance with food safety, hygiene, and Hyatt Place Nairobi’s operational standards.
- Manage inventory, control costs, and optimize resource allocation.
- Train and motivate team members to deliver unscripted, guest-focused service.
- Handle guest feedback and resolve issues promptly to enhance satisfaction.
- Collaborate with management to drive revenue and guest loyalty initiatives.
Key Outputs/Deliverables
- Exceptional guest dining experiences at Hyatt Place Nairobi.
- High-performing, motivated food and beverage team.
- Compliant, efficient operations meeting hygiene and safety standards.
- Positive guest feedback and improved satisfaction metrics.
- Cost-effective inventory and resource management.
Qualifications and Skills
- Diploma in Hospitality, Food & Beverage Management, or related field.
- Minimum 2 years’ experience in food and beverage operations, with 1 year in a supervisory role.
- Prior Hyatt experience is a significant advantage.
- Strong leadership, communication, and guest service skills.
- Knowledge of food safety regulations and inventory management.
- Ability to work in a fast-paced, guest-centric environment.
- High empathy, creativity, and professionalism.
Why Join
- Lead exceptional dining experiences at Hyatt Place Nairobi, a premier hospitality destination.
- Join Hyatt Place Nairobi Jobs offering career growth and a supportive team culture.
- Embody Hyatt’s World of Care in a vibrant, inclusive environment.
2. Team Leader, Front Desk
Job Type: Full Time
Qualification: Diploma in Hospitality, Hotel Management, or related field
Experience: Minimum 2 years in front desk operations, with 1 year in a supervisory role (Hyatt experience preferred)
Location: Nairobi, Kenya
Job Field: Hospitality / Guest Services
Deadline: September 5, 2025
Role Overview
The Team Leader, Front Desk at Hyatt Place Nairobi oversees front desk operations, ensuring seamless guest check-ins, check-outs, and personalized service. This Hyatt Place Nairobi Jobs role leads a team to deliver unscripted, welcoming experiences, aligning with Hyatt’s values of care and inclusion.
Key Responsibilities
- Supervise front desk staff, ensuring efficient check-in/check-out processes at Hyatt Place Nairobi.
- Handle guest inquiries, requests, and complaints with empathy and professionalism.
- Ensure compliance with Hyatt Place Nairobi’s service and operational standards.
- Train and coach team members to deliver exceptional guest experiences.
- Monitor front desk performance metrics and report to management.
- Collaborate with other departments to enhance guest satisfaction.
- Support operational efficiency and guest loyalty initiatives.
Key Outputs/Deliverables
- Seamless, welcoming guest experiences at Hyatt Place Nairobi’s front desk.
- High-performing, guest-focused front desk team.
- Positive guest feedback and improved satisfaction scores.
- Compliant, efficient front desk operations.
- Enhanced guest loyalty and repeat visits.
Qualifications and Skills
- Diploma in Hospitality, Hotel Management, or related field.
- Minimum 2 years’ experience in front desk operations, with 1 year in a supervisory role.
- Prior Hyatt experience is a significant advantage.
- Excellent communication, leadership, and guest service skills.
- Ability to handle high-pressure situations with empathy.
- Strong organizational and problem-solving abilities.
- High professionalism and commitment to inclusion.
Why Join
- Lead guest-first experiences at Hyatt Place Nairobi, a leading hospitality brand.
- Join Hyatt Place Nairobi Jobs offering professional development and teamwork.
- Thrive in an inclusive, empathetic workplace culture.
3. Junior Barman
Job Type: Full Time
Qualification: Certificate or Diploma in Food & Beverage Service, Bartending, or related field
Experience: At least 1 year of bartending experience in a hospitality setting (Hyatt experience preferred)
Location: Nairobi, Kenya
Job Field: Hospitality / Food Service
Deadline: September 5, 2025
Role Overview
The Junior Barman at Hyatt Place Nairobi crafts exceptional beverage experiences, delivering creative cocktails and personalized service in a casual, welcoming atmosphere. This Hyatt Place Nairobi Jobs role supports the food and beverage team, ensuring guest satisfaction and operational excellence.
Key Responsibilities
- Prepare and serve beverages, including cocktails, per Hyatt Place Nairobi’s standards.
- Engage guests with friendly, unscripted service to enhance their experience.
- Maintain bar cleanliness, stock levels, and compliance with hygiene standards.
- Assist with inventory management and cost control.
- Collaborate with the food and beverage team to ensure seamless service.
- Handle guest feedback and resolve issues promptly.
- Support bar operations during peak periods at Hyatt Place Nairobi.
Key Outputs/Deliverables
- Exceptional beverage service enhancing guest experiences at Hyatt Place Nairobi.
- Clean, well-stocked, and compliant bar operations.
- Positive guest feedback and high satisfaction scores.
- Efficient collaboration with the food and beverage team.
- Cost-effective bar inventory management.
Qualifications and Skills
- Certificate or Diploma in Food & Beverage Service, Bartending, or related field.
- At least 1 year of bartending experience in a hospitality setting.
- Prior Hyatt experience is a significant advantage.
- Strong knowledge of beverage preparation and mixology.
- Excellent communication and guest engagement skills.
- Ability to work in a fast-paced environment.
- High creativity, professionalism, and empathy.
Why Join
- Craft memorable beverage experiences at Hyatt Place Nairobi’s vibrant bar.
- Join Hyatt Place Nairobi Jobs offering growth and a creative work environment.
- Align with Hyatt’s values of care and guest-centric service.
4. Hostess
Job Type: Full Time
Qualification: Certificate or Diploma in Hospitality or related field
Experience: At least 1 year in guest-facing hospitality roles (Hyatt experience preferred)
Location: Nairobi, Kenya
Job Field: Hospitality / Guest Services
Deadline: September 5, 2025
Role Overview
The Hostess at Hyatt Place Nairobi creates a warm, welcoming first impression for guests, managing restaurant seating and ensuring a seamless dining experience. This Hyatt Place Nairobi Jobs role embodies Hyatt’s World of Care, delivering unscripted, empathetic service.
Key Responsibilities
- Greet and seat guests with warmth and professionalism at Hyatt Place Nairobi.
- Manage restaurant reservations and seating arrangements efficiently.
- Coordinate with food and beverage staff to ensure smooth service.
- Handle guest inquiries and complaints with empathy and care.
- Maintain a clean, organized, and welcoming dining area.
- Support guest satisfaction and loyalty initiatives.
- Assist with special events and peak dining periods at Hyatt Place Nairobi.
Key Outputs/Deliverables
- Warm, memorable guest welcomes at Hyatt Place Nairobi.
- Efficient seating and reservation management.
- Positive guest feedback and enhanced dining experiences.
- Seamless collaboration with the food and beverage team.
- Well-maintained, inviting dining spaces.
Qualifications and Skills
- Certificate or Diploma in Hospitality or related field.
- At least 1 year of experience in guest-facing hospitality roles.
- Prior Hyatt experience is a significant advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- High empathy, professionalism, and guest focus.
Why Join
- Create welcoming guest experiences at Hyatt Place Nairobi’s dining venues.
- Join Hyatt Place Nairobi Jobs offering teamwork and growth opportunities.
- Thrive in an inclusive, care-driven hospitality environment.
5. Front Desk Host
Job Type: Full Time
Qualification: Certificate or Diploma in Hospitality, Hotel Management, or related field
Experience: At least 1 year in front desk or guest service roles (Hyatt experience preferred)
Location: Nairobi, Kenya
Job Field: Hospitality / Guest Services
Deadline: September 5, 2025
Role Overview
The Front Desk Host at Hyatt Place delivers seamless check-in/check-out experiences, providing personalized, unscripted service to guests. This Hyatt Place Nairobi Jobs role ensures guest satisfaction through empathy and care, aligning with Hyatt’s inclusive culture.
Key Responsibilities
- Handle guest check-ins, check-outs, and inquiries at Hyatt Place Nairobi’s front desk.
- Provide personalized service to enhance guest experiences.
- Ensure compliance with Hyatt Place Nairobi’s operational and service standards.
- Manage reservations and room assignments efficiently.
- Address guest concerns promptly and professionally.
- Collaborate with housekeeping and other departments for smooth operations.
- Support guest loyalty and satisfaction initiatives.
Key Outputs/Deliverables
- Seamless, welcoming check-in/check-out processes at Hyatt Place Nairobi.
- Positive guest feedback and high satisfaction scores.
- Efficient reservation and room management.
- Effective collaboration with hotel teams.
- Enhanced guest loyalty and repeat visits.
Qualifications and Skills
- Certificate or Diploma in Hospitality, Hotel Management, or related field.
- At least 1 year of experience in front desk or guest service roles.
- Prior Hyatt experience is a significant advantage.
- Excellent communication and guest engagement skills.
- Strong organizational and problem-solving abilities.
- High empathy, professionalism, and commitment to inclusion.
Why Join
- Deliver exceptional guest welcomes at Hyatt Place Nairobi’s front desk.
- Join Hyatt Place Nairobi Jobs offering professional growth and teamwork.
- Embody Hyatt’s World of Care in a dynamic environment.
6. Bell Boy
Job Type: Full Time
Qualification: Certificate in Hospitality or related field
Experience: At least 6 months in guest service or bell services (Hyatt experience preferred)
Location: Nairobi, Kenya
Job Field: Hospitality / Guest Services
Deadline: September 5, 2025
Role Overview
The Bell Boy at Hyatt Nairobi provides a warm, efficient welcome, assisting guests with luggage and ensuring a seamless arrival and departure experience. This Hyatt Place Nairobi Jobs role supports guest satisfaction through thoughtful, unscripted service.
Key Responsibilities
- Assist guests with luggage handling and transport at Hyatt Place Nairobi.
- Provide a warm, welcoming first impression for arriving guests.
- Escort guests to rooms and explain hotel amenities.
- Respond to guest requests promptly and professionally.
- Maintain a clean, organized bell desk and lobby area.
- Collaborate with front desk and concierge teams for seamless service.
- Support guest satisfaction and loyalty initiatives.
Key Outputs/Deliverables
- Efficient, courteous luggage assistance at Hyatt Place Nairobi.
- Positive first impressions for arriving guests.
- Clean, organized bell desk and lobby spaces.
- Timely responses to guest requests.
- Enhanced guest satisfaction and loyalty.
Qualifications and Skills
- Certificate in Hospitality or related field.
- At least 6 months of experience in guest service or bell services.
- Prior Hyatt experience is a significant advantage.
- Strong communication and guest engagement skills.
- Physical ability to handle luggage and work in a fast-paced environment.
- High empathy, professionalism, and teamwork.
Why Join
- Create memorable arrivals at Hyatt Place Nairobi, a leading hospitality destination.
- Join Hyatt Place Nairobi Jobs offering growth and a supportive team culture.
- Align with Hyatt’s values of care and inclusion.
Why Join Hyatt Place Nairobi?
Hyatt Place Nairobi Jobs offer professionals the chance to join a world-class hospitality brand known for its welcoming, flexible spaces and empathetic service. The Team Leader, Food & Beverage and Junior Barman elevate dining experiences, while the Team Leader, Front Desk, Hostess, Front Desk Host, and Bell Boy create seamless, guest-focused interactions. Employees benefit from a vibrant, inclusive culture, professional development, and the opportunity to embody Hyatt’s World of Care, with a special advantage for those with prior Hyatt experience.
About Hyatt Place Nairobi
Located at Hyatt Place and Hyatt House, Nairobi Westlands, P.O. Box 12345-00100, Nairobi, Kenya, Hyatt Place Nairobi is part of a dual-branded property offering modern amenities and a casual, classy atmosphere. Situated in the vibrant Westlands area, Hyatt Place Nairobi serves business and leisure travelers, competing with regional hospitality leaders like Radisson Blu and Sarova Hotels. Hyatt Place Nairobi Jobs support the brand’s mission to provide uncomplicated, thoughtful service, ensuring guests get the most out of their stay.
Commitment to Guest Experience
Hyatt Place Nairobi prioritizes 24/7 convenience, flexible spaces, and empathetic service. Team Leaders, Hostesses, and Front Desk Hosts create welcoming environments, while Junior Barmen and Bell Boys enhance guest comfort. These Hyatt Place Nairobi Jobs drive operational excellence and guest satisfaction in Nairobi’s competitive hospitality market.
Impact on Nairobi’s Hospitality Sector
Hyatt Place Nairobi contributes to Nairobi’s dynamic hospitality ecosystem, serving a diverse clientele in Westlands. Hyatt Place Nairobi Jobs empower professionals to deliver memorable experiences, fostering guest loyalty and community engagement in a bustling urban hub.
Inclusive Culture
Hyatt Place Nairobi fosters a culture of care, empathy, and inclusion, celebrating diverse viewpoints and ensuring every team member feels valued. Employees in Hyatt Nairobi Jobs benefit from training, teamwork, and alignment with Hyatt’s global standards of excellence.
Tips for a Successful Application
To stand out for these Hyatt Place Nairobi Jobs, candidates should consider the following:
- Tailor Your Application: Highlight relevant hospitality experience (e.g., supervisory skills for Team Leaders, bartending for Junior Barman, guest service for Hostess/Bell Boy). Emphasize prior Hyatt experience if applicable.
- Demonstrate Passion: Showcase creativity, empathy, and alignment with Hyatt Nairobi’s World of Care.
- Ensure Professionalism: Submit error-free PDFs, including a Cover Letter, CV, and certified documents (e.g., Tax Compliance Certificate, Certificate of Good Conduct), specifying the role applied for.
- Meet the Deadline: Apply by September 5, 2025, via email, as interviews are conducted on a rolling basis for Hyatt Place Nairobi Jobs.
- Prepare Documentation: Include a Kenya Revenue Authority Tax Compliance Certificate and Certificate of Good Conduct.
- Follow Instructions: Use the specified email and subject line to avoid processing issues.
Method of Application
Interested candidates should send their CV, Cover Letter, and certified documents (e.g., academic certificates, Kenya Revenue Authority Tax Compliance Certificate, Certificate of Good Conduct) in PDF format to hr@kanha.co.ke by September 5, 2025. Please use the job title as the email subject line (e.g., “Application: Team Leader, Food & Beverage”). Interviews will be conducted on a rolling basis, and candidates with prior Hyatt experience have an added advantage.
Monitor email (including spam/junk folders) for updates from Hyatt Place Nairobi’s HR team. Verify communications through official channels and report suspicious activity to the authorities.
Sources:
- Job details: Provided Hyatt Place and Hyatt House, Nairobi Westlands advertisement, received September 4, 2025.
- Additional context: General knowledge of hospitality industry standards and Hyatt’s global brand values.
Note: Candidates must apply via email to hr@kanha.co.ke by September 5, 2025, to join Hyatt Place Nairobi’s mission to deliver thoughtful, inclusive, and exceptional guest experiences.
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