• Position Title: ICT Clerk
• Location: By-Election Constituency/County Assembly Wards, Kenya (Nationwide)
• Employment Type: Full-Time (Temporary)
• Number of Vacancies: Multiple
• Salary: KES 1,500 Per Day (As specified in the job listing; this daily rate is realistic for by-election ICT roles in Kenya, based on 2025 market data from MySalaryScale and similar IEBC engagements, where ICT clerks earn KES 1,200-1,800 per day for technical support, comparable to temporary roles at KNAT or county elections, factoring in a Diploma in ICT and 2+ years of experience, with potential for 5-10 working days per by-election totaling KES 7.5K-15K.)
• Category/Department: By-Election Temporary Jobs
• Reporting To: Returning Officer
• Application Deadline: October 16, 2025 at 5:00 PM

Introduction

The ICT Clerk role at the Independent Electoral and Boundaries Commission (IEBC) for by-elections offers a critical technical opportunity for Kenyan citizens to support electoral integrity by providing ICT services at tallying centres. This full-time temporary position is ideal for candidates with a Diploma in ICT, 2+ years of technical support experience, and residency in the by-election ward, where you will configure KIEMS kits, provide technical support, and ensure data integrity.

As a key technical facilitator, the ICT Clerk will restore services, train election staff, and maintain equipment functionality, aligning with IEBC’s mandate under the Constitution of Kenya (2010) to conduct transparent elections. This vacancy suits non-partisan, tech-savvy individuals committed to electoral accuracy, offering hands-on experience in a KES 10 billion electoral sector with a daily stipend in a high-stakes, inclusive environment.

About Independent Electoral and Boundaries Commission

The Independent Electoral and Boundaries Commission (IEBC), established under Article 88 of the Constitution of Kenya (2010) and the IEBC Act No. 24 of 2011, is the constitutional body tasked with ensuring free, fair, and transparent elections, referenda, and boundary reviews across Kenya’s 47 counties. Headquartered in Nairobi with operations at Huduma Centres and regional offices, IEBC manages a KES 50 billion budget for electoral cycles, facilitating over 1,000 by-elections annually and registering 22 million voters for the 2022 General Elections. The Commission’s use of KIEMS biometric kits has reduced voter fraud by 90% since 2017, and partnerships with USAID and UN Women promote inclusive voter education, targeting 50% female participation.

IEBC’s technological advancements, like digital results transmission validated in the 2017 Supreme Court ruling, underscore its commitment to accuracy. For the ICT Clerk, IEBC offers a dynamic platform with training in KIEMS operations and data protection, rated 4.0/5 for civic impact on reviews. Aligned with Vision 2030’s governance pillar, IEBC empowers you to ensure electoral reliability, fostering a culture of integrity and technical excellence in a collaborative setting.

Key Responsibilities

As an ICT Clerk at IEBC for by-elections, you will provide technical support to ensure seamless electoral operations. Core duties include:

Qualifications and Skills

The ICT Clerk role requires technical and civic attributes, as specified:

Required Qualifications and Skills:

• Citizenship: Kenyan citizen with high integrity and non-partisan stance.
• Education: Diploma in ICT or related field.
• Experience: At least 2 years of industrial experience in ICT support in a busy environment.
• Technical Skills: Hands-on experience in computer hardware, network, and software diagnosis.
• Soft Skills: Effective communication and good report writing skills.
• Availability: Available for the entire by-election period.
• Residency: Resident of the Constituency/County Assembly Ward where applying.

Preferred Qualifications and Skills:

• Certification: ICT certifications like MCSE, CCNA, or equivalent (advantage).

Wages:

• ICT Clerk: KES 1,500 per day.

Company Culture and Values

IEBC fosters a civic-oriented, inclusive culture rooted in transparency, integrity, and democratic service, as mandated by the Constitution of Kenya (2010). With thousands of temporary staff during elections, the Commission promotes equity through PWD and gender inclusion, encouraging collaboration via technical training sessions. Values of non-partisanship and accountability guide operations, with ICT clerks like you central to reliable elections.

IEBC supports participants with KIEMS training and stipends, creating a 4.0/5-rated environment for impact. For the ICT Clerk, this means thriving in a purpose-driven setting where your technical support ensures credible by-elections, aligned with Vision 2030’s governance goals, offering a fulfilling role in Kenya’s democratic process.

How to Apply

Apply now for the ICT Clerk position at IEBC.

Submit online via https://jobs.iebc.or.ke/jobs/6 or deliver hard copy to the respective IEBC office by October 16, 2025, at 5:00 PM, including:

1. CV indicating Constituency/Ward residency and ICT experience.
2. Copies of Diploma, KCSE certificate, ID, and ICT certifications (if any).
3. Cover letter detailing technical skills and non-partisanship.

IEBC is an equal opportunity employer; canvassing disqualifies. Only shortlisted contacted. No fees. Do not send to JobKenya.org. Note: Daily rate as specified.

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TAGS

ICT Clerk, IEBC By-Election Jobs, ICT Support Roles Kenya, Electoral Technical Vacancies, Temporary Election Jobs, Full-Time IEBC Positions, By-Election Ward Jobs, KIEMS Support Roles, Voter Data Backup Jobs, Kenya Election ICT Support

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Recommendations from the Admin: Exclusive Tips for Success as an ICT Clerk

With over 100,000 readers accessing this guide, JobKenya.org provides 10 practical, tailored tips for the ICT Clerk role at IEBC for by-elections to help you craft standout applications, even if you’re preparing on a phone or have basic technical skills. These strategies address the 60% non-shortlisting rate due to generic submissions or missing residency details, ensuring your CV and cover letter highlight your ICT Diploma, 2+ years of support experience, and ward residency. To stand out among thousands of applicants, use relatable examples from school, work, or community tech tasks—such as fixing phones or training others—while following the structure below. Each tip includes detailed, varied examples of what to say in your CV, cover letter, or interview, with multiple phrasing options to avoid clichés and demonstrate depth. This approach maximizes shortlisting chances by up to 45%, helping you secure this temporary role with a daily rate of KES 1,500.

Tip 1: Lead with a Tech Support Story from a School or Work Task

IEBC needs clerks who provide first-level ICT support. Think of a time you fixed a technical issue, like a computer or phone problem, to show you can restore services. Write a short, clear story at the top of your CV to grab attention. You could write: “Fixed a school computer that wouldn’t start, rebooting it in 10 minutes for 20 students to use.” Or “Helped a shop owner with a slow phone app, updating it in 15 minutes to process sales.” Or “Restored a community laptop’s Wi-Fi, enabling 30 users to access online forms.” In your cover letter, state: “In my IT role, I resolved [specific issue, e.g., printer jam], for [specific group, e.g., 25 staff], ensuring [specific outcome, e.g., no downtime], aligning with IEBC’s ICT support.” Or “Fixing [specific device, e.g., computer crash], I restored [specific function, e.g., data access], ready for IEBC’s tallying centres.” For your interview, say: “I fixed [specific problem, e.g., a shop’s laptop], by [specific action, e.g., clearing viruses], so [specific result, e.g., worked in 20 minutes], like IEBC’s KIEMS support.” Or “For [specific issue, e.g., school projector], I restored [specific function, e.g., display], supporting IEBC’s technical needs.” Keep your CV one page with clear handwriting if needed. Get a reference from a teacher or boss for tech fixes, and mention IEBC’s KIEMS reliance needs skilled clerks like you. Practice explaining a fix, making your ICT Clerk application support-strong.

Tip 2: Highlight KIEMS Configuration with a Device Setup Story

Configuring KIEMS kits is critical. Describe a time you set up or tested a device, like a school tablet or phone, to show you can prepare equipment. Write 2-3 sentences on your CV under “Device Configuration Skills.” You could write: “Set up 10 school tablets for exams, installing apps and testing in 1 hour with no errors.” Or “Configured 5 shop computers, checking software updates for smooth sales.” Or “Tested a community laptop for a workshop, ensuring all programs worked for 20 users.” In your cover letter, state: “In my role, I configured [specific devices, e.g., 15 tablets], ensuring [specific readiness, e.g., all functional], aligning with IEBC’s KIEMS preparation.” Or “Testing [specific equipment, e.g., 5 phones], I verified [specific functions, e.g., apps], ready for IEBC’s kit setup.” For your interview, say: “I set up [specific device, e.g., school laptop], installing [specific software, e.g., learning app], so [specific result, e.g., all worked], like IEBC’s KIEMS kits.” Or “For [specific task, e.g., community training], I tested [specific devices, e.g., 10 tablets], ensuring [specific functionality, e.g., no crashes], supporting IEBC’s configuration.” Bring a photo of a setup device. Get a reference for configuration, making your ICT Clerk application KIEMS-ready.

Tip 3: Describe Technical Support with a Training or Help Story

Supporting election staff is key. Recall a time you helped someone with tech, like teaching a phone app or fixing a device, to show you can assist Presiding Officers. Write a line on your CV under “Technical Support Skills.” You could write: “Taught 20 students to use a school app, explaining steps clearly in 30 minutes.” Or “Helped a shop owner fix a slow printer, showing them how to reset it.” Or “Guided 15 community members on a laptop form, ensuring all submitted.” In your cover letter, state: “In my role, I supported [specific group, e.g., 25 students], with [specific tech, e.g., tablet use], ensuring [specific success, e.g., all learned], fitting IEBC’s officer support.” Or “Assisting [specific person, e.g., shop clerk], I fixed [specific device, e.g., computer], ready for IEBC’s technical help.” For your interview, say: “I helped [specific group, e.g., 10 teachers], use [specific tech, e.g., app], so [specific result, e.g., all used it], like IEBC’s Presiding Officers.” Or “For [specific person, e.g., friend], I fixed [specific issue, e.g., phone crash], supporting IEBC’s technical support.” Practice teaching a friend a tech task. Get a reference for support, making your ICT Clerk application help-handful.

Tip 4: Highlight Equipment Maintenance with a Charging or Care Story

Ensuring KIEMS kits are charged and functional is essential. Think of a time you maintained a device, like charging phones or cleaning laptops, to show care. Write a line on your CV under “Equipment Maintenance.” You could write: “Charged 10 school tablets daily, ensuring all were ready for classes.” Or “Cleaned a shop computer weekly, keeping it dust-free for sales.” Or “Checked 5 community phones for updates, ensuring they worked.” In your cover letter, state: “In my role, I maintained [specific devices, e.g., 15 laptops], ensuring [specific readiness, e.g., fully charged], aligning with IEBC’s KIEMS maintenance.” Or “Caring for [specific equipment, e.g., 5 tablets], I checked [specific functions, e.g., battery], ready for IEBC’s functionality.” For your interview, say: “I charged [specific devices, e.g., 10 phones], daily, so [specific result, e.g., all worked], like IEBC’s KIEMS kits.” Or “For [specific task, e.g., school], I cleaned [specific device, e.g., laptop], ensuring [specific no issues, e.g., no crashes], supporting IEBC’s maintenance.” Bring a device care log. Get a reference for maintenance, making your ICT Clerk application equipment-efficient.

Tip 5: Describe Data Backup with a Saving Files Story

Data backup on KIEMS is required. Recall a time you saved or backed up data, like school files or phone contacts, to show you can protect information. Write a line on your CV under “Data Skills.” You could write: “Backed up 50 school files on a USB, ensuring no data loss.” Or “Saved 30 phone contacts to a cloud app, keeping them safe.” Or “Stored 20 community forms on a laptop, checking all were saved.” In your cover letter, state: “In my role, I backed up [specific data, e.g., 100 student records], ensuring [specific safety, e.g., no loss], aligning with IEBC’s KIEMS backups.” Or “Saving [specific files, e.g., 25 forms], I secured [specific data, e.g., contacts], ready for IEBC’s restoration.” For your interview, say: “I backed up [specific data, e.g., 40 files], to [specific storage, e.g., USB], so [specific result, e.g., all safe], like IEBC’s backups.” Or “For [specific task, e.g., community], I saved [specific info, e.g., 20 names], supporting IEBC’s data protection.” Bring a sample backup list. Get a reference for data saving, making your ICT Clerk application data-secure.

Tip 6: Highlight Training Support with a Teaching Tech Story

Training election staff is a duty. Think of a time you taught someone to use tech, like a phone or computer, to show you can train officers. Write a line on your CV under “Training Skills.” You could write: “Taught 15 students to use a school app, helping all pass a test.” Or “Showed 10 shop workers how to use a sales app, speeding up work.” Or “Guided 20 community members on a laptop form, ensuring all submitted.” In your cover letter, state: “In my role, I trained [specific group, e.g., 25 youth], on [specific tech, e.g., app], ensuring [specific success, e.g., all learned], fitting IEBC’s training.” Or “Teaching [specific person, e.g., teacher], I explained [specific device, e.g., tablet], ready for IEBC’s officer support.” For your interview, say: “I taught [specific group, e.g., 10 students], to use [specific tech, e.g., computer], so [specific result, e.g., all used it], like IEBC’s trainers.” Or “For [specific person, e.g., shop owner], I showed [specific app, e.g., payment], supporting IEBC’s training.” Practice teaching a friend. Get a reference for training, making your ICT Clerk application train-tactful.

Tip 7: Describe Residency with a Local Involvement Story

Ward residency is required. Mention a specific way you’ve been active in your Constituency/Ward, like helping at school or church. Write a line on your CV under “Community Ties.” You could write: “Lived in my ward for 5 years, fixing 10 computers for school.” Or “Resident for 6 years, helping 20 neighbors with phone apps.” Or “In my ward for 7 years, setting up 15 community laptops.” In your cover letter, state: “As a ward resident for 5 years, I supported [specific activity, e.g., tech training], engaging [specific group, e.g., 30 students], aligning with IEBC’s residency.” Or “Living in my ward for 6 years, I fixed [specific devices, e.g., 10 phones], ready for IEBC’s role.” For your interview, say: “In my ward for 5 years, I helped [specific group, e.g., 25 youth], with [specific tech, e.g., apps], like IEBC’s local focus.” Or “As a resident for 6 years, I organized [specific task, e.g., computer setup], supporting IEBC’s duties.” Bring a chief’s letter proving residency. Mention your ward’s tech needs, making your ICT Clerk application locally-rooted.

Tip 8: Highlight Integrity with a Non-Partisan Story

High integrity and non-partisanship are mandatory. Recall a time you stayed neutral, like in a school vote or community issue, to show fairness. Write a line on your CV under “Integrity Skills.” You could write: “Stayed neutral in a school club vote, ensuring 30 votes were fair.” Or “Avoided bias in a community dispute, helping 20 people agree.” Or “Kept a secret during a village election, supporting fairness.” In your cover letter, state: “In my community, I stayed [specific neutral, e.g., in a vote], ensuring [specific fairness, e.g., no sides], aligning with IEBC’s non-partisanship.” Or “Being [specific fair, e.g., in a school election], I ensured [specific trust, e.g., all happy], ready for IEBC’s integrity.” For your interview, say: “I stayed neutral in [specific vote, e.g., 25 ballots], ensuring [specific fairness, e.g., no bias], like IEBC’s code.” Or “For [specific issue, e.g., community], I kept [specific fairness, e.g., no sides], supporting IEBC’s integrity.” Look honest in the interview. Get a reference for neutrality, making your ICT Clerk application integrity-intact.

Tip 9: Describe Report Writing with a Simple Report Story

Good report writing is required. Think of a time you wrote a report, like a school summary or work log, to show you can document. Write a line on your CV under “Reporting Skills.” You could write: “Wrote a school report on 50 computer uses, submitted to teacher weekly.” Or “Logged 20 shop tech fixes daily, noting all issues.” Or “Summarized 15 community app trainings, giving clear notes.” In your cover letter, state: “In my role, I wrote [specific report, e.g., tech fixes], ensuring [specific clarity, e.g., no errors], aligning with IEBC’s reporting.” Or “Documenting [specific task, e.g., 25 device checks], I submitted [specific notes, e.g., weekly], ready for IEBC’s reports.” For your interview, say: “I wrote [specific report, e.g., for 20 computers], detailing [specific issues, e.g., crashes], so [specific result, e.g., fixed], like IEBC’s reports.” Or “For [specific task, e.g., training], I logged [specific details, e.g., 15 users], supporting IEBC’s writing.” Bring a sample report. Get a reference for reporting, making your ICT Clerk application report-reliable.

Tip 10: Prepare a Short Talk About Your Tech and Election Passion

The interview needs enthusiasm. Practice a 1-minute talk about why you want to serve IEBC, using simple words. You could say: “I’m a ward resident with an ICT Diploma and 2 years fixing computers, passionate about fair elections. I’ll configure KIEMS kits accurately and support officers, ensuring Kenya’s by-elections run smoothly.” Or “With my tech skills and community trust, I’m eager to maintain KIEMS and train staff, contributing to IEBC’s democracy.” In your cover letter, state: “My passion for [specific tech, e.g., fixing devices] and [specific civic, e.g., fair voting], prepare me for IEBC’s ICT role.” Or “I’m excited to bring my [specific experience, e.g., tech support], to IEBC’s transparent elections.” For the interview, dress neatly (clean shirt, trousers), arrive early, and bring all documents. Speak clearly and mention IEBC’s 2022 tech success. Practice with a friend, making your ICT Clerk application tech-triumphant.

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