Essential Job Details

• Position Titles: Supervisor-level ICT & Strategy roles (27 posts — see “Vacancies & Reference Numbers” below)
• Location: Times Tower and Regional Offices, Nairobi County, Kenya
• Employment Type: Full-time, permanent government appointment
• Number of Vacancies: 27
• Salary: Competitive KRA scale; pensionable with medical cover & leave benefits
• Category/Department: Business Strategy, Technology & Enterprise Modernization (BSTEM)
• Reporting To: Chief Manager, BSTEM Department; respective project/domain heads
• Application Deadline: 16 June 2025 at 23:59 hrs EAT

Introduction

ICT Jobs in Kenya rarely open on a national scale this large. Kenya Revenue Authority (KRA)—the country’s agile tax-and-customs agency—has released twenty-seven cutting-edge supervisor positions that fuse data science, cyber-security, cloud engineering, and business transformation. Whether your passion is big-data operations, fraud analytics, AI, or network resilience, these roles present a career opportunity that places you at the vanguard of Kenya’s digital-first revenue modernization drive. Successful candidates will shape national systems, optimize voluntary compliance, and strengthen economic sovereignty—while receiving unmatched exposure to enterprise-grade technologies and strategic leadership. If you thrive on innovation, integrity, and impact, seize these ICT Jobs in Kenya and architect the future of e-government services.

About Kenya Revenue Authority (KRA)

Kenya Revenue Authority is the Government’s central revenue collector, mandated to administer taxes, customs, and border management. Guided by the vision “An agile tax and customs revenue agency facilitating voluntary compliance for all,” KRA serves more than 50 million Kenyans through over 50 domestic tax stations, 25 border houses, and an integrated digital stack that generates 2-plus-trillion shillings annually. During the last five years, the Business Strategy, Technology & Enterprise Modernization (BSTEM) Department delivered iTax, Cargo X, and the Data Warehouse 2.0 platform, earning continental accolades for GovTech innovation. Joining BSTEM places you in multidisciplinary squads charged with analytics, AI, and cyber-resilience—hallmarks of transformational ICT Jobs in Kenya that advance national development.

Vacancies & Reference Numbers

Below is a role-by-role breakdown of every supervisor vacancy—presented in flush-left list format to accommodate your request for zero tables:

1. Supervisor, Big Data Operations — 1 post — Ref S/BDO/5/25 — Domain: Data Platforms
2. Supervisor, Data Integration — 1 post — Ref S/DI/5/25 — Domain: ETL & APIs
3. Supervisor, Data Quality & Stewardship — 1 post — Ref S/DQS/5/25 — Domain: Data Governance
4. Supervisor, Revenue Assurance & Fraud Analytics — 1 post — Ref S/RA/5/25 — Domain: Advanced Analytics
5. Supervisor, Business Artificial Intelligence (BAI) — 1 post — Ref S/BAI/5/25 — Domain: ML & AI
6. Supervisor, Reporting & Analysis — 1 post — Ref S/RPT/5/25 — Domain: BI & Visualisation
7. Supervisor, Domestic Taxes / Customs Projects Portfolio — 2 posts — Ref S/PP/5/25 — Domain: Project Management
8. Supervisor, Operational Efficiency Projects Portfolio — 1 post — Ref S/OE/5/25 — Domain: Lean & Six Sigma
9. Supervisor, Data Governance (Data Protection) — 1 post — Ref S/DGP/5/25 — Domain: Privacy & Compliance
10. Supervisor, Data Governance (Awareness) — 1 post — Ref S/DGA/5/25 — Domain: Training & Change Management
11. Supervisor, Vulnerability Management & Investigation Support — 1 post — Ref S/VM/5/25 — Domain: Cyber Security
12. Supervisor, Security Tools Operations (SOT) — 1 post — Ref S/SOT/5/25 — Domain: SOC Tooling
13. Supervisor, Corporate Planning & Modernization — 1 post — Ref S/CPM/5/25 — Domain: Strategy
14. Supervisor, Research & Survey — 1 post — Ref S/RS/5/25 — Domain: Data Science
15. Supervisor, Statistics Analysis & Reporting — 1 post — Ref S/SA/5/25 — Domain: Statistics
16. Supervisor, Knowledge Management Strategy & Programmes — 1 post — Ref S/KM/5/25 — Domain: Knowledge Management
17. Supervisor, Business Transformation Office – Shared Services — 1 post — Ref S/BTS/5/25 — Domain: Portfolio Management
18. Supervisor, Business Transformation Office – LMT & MST — 2 posts — Ref S/BT/5/25 — Domain: Portfolio Management
19. Supervisor, System Administration — 1 post — Ref S/SAD/5/25 — Domain: Server Operations
20. Supervisor, Cloud Architecture — 1 post — Ref S/CA/5/25 — Domain: Cloud Engineering
21. Supervisor, Business Application Support — 1 post — Ref S/BAS/5/25 — Domain: Application Operations
22. Supervisor, Software Development — 2 posts — Ref S/SD/5/25 — Domain: DevOps & Coding
23. Supervisor, Design & Planning — 1 post — Ref S/DP/5/25 — Domain: Telecom Infrastructure
24. Supervisor, Network Management — 1 post — Ref S/NM/5/25 — Domain: Connectivity
25. Supervisor, Capacity Management & Business Continuity — 1 post — Ref S/CM/5/25 — Domain: Disaster Recovery & Resilience
26. Supervisor, Service Support – Southern Region (Customs House & Outstations) — 1 post — Ref S/SSR/5/25 — Domain: ITIL & On-Site Support
27. Supervisor, Asset Management — 1 post — Ref S/AM/5/25 — Domain: IT Asset Lifecycle

Key Responsibilities

Outlined below are core duties spread across BSTEM supervisor tracks. Each appointee will receive a detailed job description upon onboarding, but typical mandates under ICT Jobs in Kenya include:

Big Data & Analytics Cluster

• Engineer petabyte-scale Hadoop/Spark clusters, automate ETL workflows, and enforce data-retention policies.
• Curate data catalogs, define metadata standards, and champion stewardship dashboards.
• Mine transactional datasets for revenue leakage; design predictive fraud-risk models that save more than five billion shillings annually.
• Visualise revenue KPIs via Power BI/Tableau, enabling executive evidence-based decisions.

Cyber-Security & Governance Cluster

• Lead vulnerability scans, penetration testing, OS hardening, and zero-day remediation across 2,000-plus mission-critical servers.
• Operate SIEM, SOAR, and threat-intel feeds, triaging incidents within SLA.
• Draft data-protection impact assessments; steer staff-awareness drives that lift compliance scores beyond 95 percent.
• Coordinate digital-forensics investigations with the Ethics & Integrity Division, producing admissible chain-of-custody artefacts.

Cloud & Infrastructure Cluster

• Architect multi-cloud landing zones (AWS & Azure), enforce FinOps tagging, and automate IaC pipelines (Terraform, Ansible).
• Maintain 99.95 percent network uptime via SD-WAN, MPLS, and redundant fibre links connecting 35 revenue stations.
• Optimise capacity planning, load balancing, and DR drills—ensuring RTO below two hours and RPO under fifteen minutes.

Transformation & Portfolio Cluster

• Scope business cases, prioritise backlogs using MoSCoW, and track benefits realisation for 20-plus modernization projects.
• Mentor cross-functional squads in Agile-Scrum, Lean Six Sigma, and change-management frameworks.
• Spearhead knowledge-management portals, producing playbooks that institutionalise innovation across all ICT Jobs in Kenya.

Qualifications & Skills

Academic & Professional

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Statistics, Economics, or related field (Master’s is an advantage).
• At least one professional certification—AWS Architect, Azure Architect, CISA, CISM, CISSP, CCNP, PMP, PRINCE2, ITIL, CDMP, CBIP, TOGAF, SAFe, or equivalent.
• Minimum five years in large-scale ICT environments, including two years direct supervisory or project-lead responsibility.

Technical & Soft Skills

• Hands-on exposure to Hadoop/Spark, Oracle/SQL Server, Python/R, BI tools, ETL, Kubernetes, DevOps CI/CD, VMware, ISO 27001, GDPR/Data Protection Act 2019.
• Strategic thinking, stakeholder engagement, analytical storytelling, and mentoring diverse teams—soft strengths critical under public-sector ICT Jobs in Kenya.

Company Culture & Values

KRA champions integrity, professionalism, teamwork, and innovation. BSTEM’s agile pods foster peer learning, hackathons, and gender-inclusive talent pipelines. Staff enjoy tuition-reimbursement, conference sponsorships, and rotational programmes that future-proof their ICT Jobs in Kenya careers. A zero-tolerance stance on corruption underpins every process, safeguarding both employees and citizens.

How to Apply

Apply now for the Supervisor ICT & Strategy positions:

1. Visit the official KRA e-Recruitment Portal via the “Careers” section.
2. Create or update your profile, attach soft copies of your CV and academic/professional certificates, and select the vacancy reference aligned to your expertise.
3. Submit the online form by 16 June 2025 at 23:59 hrs EAT. Late or incomplete applications will be rejected.

Compliance Note (Chapter Six – Constitution of Kenya)
Short-listed candidates must present a Police Good-Conduct certificate, HELB clearance, valid KRA Tax-Compliance certificate, and an up-to-date CRB report.

KRA does not charge any fee at any recruitment stage. Any canvassing or misrepresentation leads to automatic disqualification.

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ICT Jobs in Kenya, KRA Career Opportunities, Government Tech Jobs Kenya, Data Analytics Supervisor Kenya, Cyber Security Jobs Kenya