Essential Job Details

• Employer: Nairobi Safari Club (Swiss-Belhotel)
• Location: Nairobi, Kenya
• Positions Available: 2 (Head of Security Operations, Income Auditor)
• Employment Type: Full-Time
• Application Email: Below
• Application Deadlines:
  • Head of Security Operations: 9th June 2025
  • Income Auditor: 13th June 2025

Introduction

Nairobi Safari Club, a prestigious 5-star hospitality brand under Swiss-Belhotel International, invites experienced and driven professionals to apply for two vital roles in its Nairobi operations: Head of Security Operations and Income Auditor. These opportunities are ideal for individuals who value excellence, professionalism, and continuous improvement in the hotel industry.

Located in the heart of Nairobi, Nairobi Safari Club blends luxury with legendary African hospitality. As the organization continues to expand and innovate, it is seeking talented individuals to enhance its operational efficiency and ensure world-class service delivery. Join a team that prides itself on integrity, precision, and care, offering a secure and dynamic work environment where your talents will thrive.

About Nairobi Safari Club

Nairobi Safari Club is a premier five-star hotel, offering unmatched luxury experiences with a blend of classic elegance and modern convenience. As part of the Swiss-Belhotel International family, it maintains global hospitality standards while embracing Kenyan culture and values.

With a strong reputation for service excellence, the Nairobi Safari Club provides extensive facilities, including conference halls, gourmet restaurants, luxury suites, and wellness centers. The institution is committed to the professional development of its staff, upholding the highest standards of safety, integrity, and operational efficiency.

Job Opening 1: Head of Security Operations

Role Purpose:

To ensure the safety of guests, staff, and property by leading all security operations, enforcing safety protocols, managing risks, and ensuring compliance with regulatory standards. The role supports a secure and welcoming environment that protects the hotel’s reputation and ensures smooth operations.

Roles and Responsibilities (include but are not limited to):

• Develop and enforce security policies, systems, and procedures.
• Oversee surveillance, access control, and incident response mechanisms.
• Coordinate with law enforcement agencies and manage investigations.
• Conduct regular risk assessments and protect physical and IT assets.
• Lead, train, and manage the hotel’s security personnel.
• Ensure compliance with OSHA 2007 health and safety regulations.
• Manage emergency protocols and organize regular safety training.

Experience and Qualifications:

• Background in security or law enforcement highly preferred.
• Diploma and professional security training required.
• Membership in PROASAK or similar associations is a plus.
• Minimum of 5 years of experience as a Security Manager in a 4- or 5-star hotel, ideally with international brand exposure.
• Must be computer literate.

Skills and Competencies:

• Proven leadership in hotel security operations.
• Deep understanding of hotel operations and security systems.
• Expertise in surveillance, fire safety, and emergency response.
• Familiarity with OSHA and international safety regulations.
• Proficiency in report writing, email communications, and presentations.
• Strong analytical, investigative, and critical thinking skills.
• Excellent verbal and written English communication.
• Effective team leadership and organizational abilities.
• High standards of professionalism, integrity, and discretion.
• Flexibility to work varied hours and respond to emergencies.
• Attentiveness and responsiveness to unusual activities and risks.

Job Opening 2: Income Auditor

Role Purpose:

To ensure accuracy, completeness, and regulatory compliance in all revenue transactions by reviewing and verifying financial documentation across hotel departments. The role supports financial integrity and operational transparency.

Roles and Responsibilities (include but are not limited to):

• Validate system rates against contracts and verify banquet charges.
• Authenticate documentation for complimentary and house-use rooms.
• Confirm correct posting of guest and non-guest transactions.
• Reconcile Mpesa, credit card, and restaurant cash payments.
• Provide backup for city ledger checkouts and validate internal transfers.
• Reconcile housekeeping and front office status reports.
• Oversee timely billing, correct cashier errors, and ensure all departures are closed accurately.
• Review POS checks, daily summaries, and ensure audit trail compliance.
• Monitor rate queries and support additional audits or investigations as needed.

Experience and Qualifications:

• Bachelor’s Degree in Accounting or a related field.
• CPA Part III certification or equivalent.
• At least 5 years of relevant accounting/audit experience in a 4- or 5-star hospitality environment.

Skills and Competencies:

• Proficiency in MS Excel, Word, and accounting software (Micros, Opera, Materials Control, Sun Systems).
• Deep understanding of accounting principles and financial controls.
• High attention to detail and spreadsheet expertise.
• Strong communication skills across departments and with guests.
• Ability to manage stress, multitask, and meet deadlines.
• Uphold ethical standards and professionalism.
• Flexibility to work shifts, weekends, and holidays.
• Analytical and proactive in problem-solving and fraud detection.

How to Apply

Interested candidates should send the following to careersnsc@swiss-belhotel.com:

• A detailed cover letter addressed to the HR Manager
• An updated CV
• Supporting documentation (certificates, testimonials, etc.)

Application Deadlines:

• Head of Security Operations: 9th June 2025
• Income Auditor: 13th June 2025

Only shortlisted candidates will be contacted.

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