• Posted: October 2, 2025
• Application Deadline: Not specified
• Location: Nairobi, Kenya

Planhotel Hospitality Group, a premier hotel management company based in Lugano, Switzerland, with over 20 years of excellence in the hospitality industry, operates under three distinctive brands: Diamonds Resorts, Sandies Resorts, and Exploreans Lodges. Planhotel Hospitality Group specializes in all-inclusive beach resorts and charming city hotels along the Indian Ocean in the Maldives, Zanzibar, and Kenya, offering tailored services for discerning travelers.

Planhotel Hospitality Group is recruiting for five full-time positions: Executive Personal Assistant, Front Office Manager, General Ledger Accountant, Group Head of IT, and Night Auditor. These Planhotel Hospitality Group Jobs offer hospitality professionals the opportunity to contribute to exceptional guest experiences in a dynamic, international environment.

Important Note: Planhotel Hospitality’s recruitment process is free of charge. Applicants should beware of fraudsters requesting payment for recruitment assistance and report suspicious activity immediately. Planhotel Hospitality Group is an equal opportunity employer, encouraging applications from diverse candidates who align with its values of excellence and guest satisfaction. Only shortlisted candidates will be contacted by Planhotel Hospitality Group.

Open Positions at Planhotel Hospitality Group

Planhotel Hospitality Group is recruiting for the following full-time positions in Nairobi, Kenya, listed in alphabetical order:

General Application Requirements

• Application Process: Candidates must email their application to Planhotel Hospitality Group Below, including a Cover Letter, detailed CV, and certified copies of academic and professional certificates in PDF format.
• Location: Nairobi, Kenya (all roles).
• Deadline: Not specified; early submission is recommended due to the competitive nature of these Planhotel Hospitality Group Jobs.
• Communication: Only shortlisted candidates will be contacted. Monitor email (including spam/junk folders) for updates from Planhotel Hospitality Group’s HR team.
• Fraud Prevention: Planhotel Hospitality Group does not charge fees for recruitment, including CBTs, tests, or assessments. Verify communications through the official email (careers.kenya@planhotel.com) and report suspicious activity.
• Eligibility: Candidates must have legal authorization to work in Kenya. Fluency in English is required; Swahili is an advantage for guest-facing roles.
• Qualifications: Vary by role (detailed below), generally including a BA/BSc/HND and relevant experience.
• Canvassing: Canvassing will lead to automatic disqualification, ensuring a fair and transparent process for all applicants seeking Planhotel Hospitality Group Jobs.

Please Note:

• Applications must include a Cover Letter, CV, and certified certificates in PDF format. Incomplete applications will not be considered by Planhotel Hospitality Group.
• Planhotel Hospitality Group encourages applications from diverse candidates, reflecting its commitment to excellence and inclusivity.
• Tailor applications to highlight alignment with Planhotel Hospitality Group’s mission of delivering tailored hospitality experiences.

Detailed Job Descriptions and Requirements

Explore the roles below, listed in alphabetical order, to discover how you can contribute to Planhotel Hospitality Group’s legacy of hospitality excellence in Nairobi.

1. EXECUTIVE PERSONAL ASSISTANT

Job Type: Full Time
Qualification: BA/BSc/HND in Business Administration, Hospitality Management, or related field
Location: Nairobi, Kenya
Job Field: Administration / Secretarial

Role Overview

The EXECUTIVE PERSONAL ASSISTANT at Planhotel Hospitality Group provides high-level administrative support to executive leadership, ensuring efficient operations and seamless coordination in a fast-paced hospitality environment.

Key Responsibilities

• Manage executive calendars, scheduling meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, and presentations for executive review.
• Coordinate with internal teams and external stakeholders to facilitate executive initiatives.
• Handle confidential information with discretion and professionalism.
• Organize events, board meetings, and executive briefings.
• Monitor and follow up on action items and deliverables.

Key Outputs/Deliverables

• Seamless executive support for Planhotel Hospitality Group.
• Accurate correspondence and organized schedules.

Qualifications and Skills

• BA/BSc/HND in Business Administration, Hospitality Management, or related field from a recognized institution.
• Minimum 5 years of experience as an executive assistant in hospitality or corporate settings.
• Strong organizational and time management skills.
• Proficiency in MS Office Suite and executive support tools.
• Excellent communication and interpersonal skills.

Why Join

• Provide executive support at Planhotel Hospitality Group, shaping operations in Nairobi.
• Join Planhotel Hospitality Group Jobs for administrative leadership roles.
• Contribute to seamless hospitality management.

2. FRONT OFFICE MANAGER

Job Type: Full Time
Qualification: BA/BSc/HND in Hospitality Management or related field
Location: Nairobi, Kenya
Job Field: Administration / Secretarial

Role Overview

The FRONT OFFICE MANAGER at Planhotel Hospitality Group oversees front office operations, ensuring exceptional guest experiences and efficient service delivery.

Key Responsibilities

• Manage front desk staff and operations to maintain high service standards.
• Handle guest check-ins, check-outs, and reservations.
• Resolve guest inquiries and complaints promptly.
• Monitor room occupancy and revenue performance.
• Coordinate with housekeeping and other departments for guest satisfaction.

Key Outputs/Deliverables

• Outstanding guest services at Planhotel Hospitality Group.
• Efficient front office operations and revenue optimization.

Qualifications and Skills

• BA/BSc/HND in Hospitality Management from a recognized institution.
• Minimum 5 years of experience in front office management.
• Strong leadership and customer service skills.
• Proficiency in hotel management software.

Why Join

• Lead front office excellence at Planhotel Hospitality Group in Nairobi.
• Join Planhotel Hospitality Group Jobs for hospitality management roles.
• Contribute to memorable guest experiences.

3. GENERAL LEDGER ACCOUNTANT

Job Type: Full Time
Qualification: BA/BSc/HND in Accounting or Finance
Experience: 3 years
Location: Nairobi, Kenya
Job Field: Finance / Accounting / Audit

Role Overview

The GENERAL LEDGER ACCOUNTANT at Planhotel Hospitality Group maintains accurate financial records, ensuring compliance and supporting reporting needs.

Key Responsibilities

• Manage general ledger accounts and reconciliations.
• Prepare financial statements and reports.
• Assist with budgeting and forecasting.
• Ensure compliance with financial regulations.

Key Outputs/Deliverables

• Accurate financial records for Planhotel Hospitality Group.
• Compliant reporting and reconciliations.

Qualifications and Skills

• BA/BSc/HND in Accounting or Finance from a recognized institution.
• Minimum 3 years of experience in general ledger accounting.
• Proficiency in accounting software and MS Excel.
• Strong analytical and attention to detail skills.

Why Join

• Ensure financial accuracy at Planhotel Hospitality Group in Nairobi.
• Join Planhotel Hospitality Group Jobs for accounting roles.
• Contribute to robust financial management.

4. GROUP HEAD OF IT

Job Type: Full Time
Qualification: BA/BSc/HND in IT, Computer Science, or related field; MBA/M.Sc. an advantage
Location: Nairobi, Kenya
Job Field: ICT / Computer

Role Overview

The GROUP HEAD OF IT at Planhotel Hospitality Group leads group-wide IT strategy, overseeing systems, cybersecurity, and digital transformation across properties.

Key Responsibilities

• Lead and execute group-wide IT strategy aligned with business goals.
• Inspire and develop high-performing IT teams.
• Oversee IT systems, networks, and infrastructure.
• Safeguard company data with cybersecurity practices.
• Manage IT budgets, vendors, and procurement.
• Drive innovation and digital transformation.
• Advise senior leadership on technology opportunities and risks.

Key Outputs/Deliverables

• Strategic IT roadmap for Planhotel Hospitality Group.
• Secure and innovative IT infrastructure.

Qualifications and Skills

• BA/BSc/HND in IT or Computer Science from a recognized institution; MBA/M.Sc. an advantage.
• 5+ years of IT leadership experience, with 2 years at senior/group level in hospitality.
• Expertise in enterprise IT architecture, cloud, and cybersecurity.
• Exceptional leadership and communication skills.
• Experience in East Africa or Indian Ocean is an advantage.

Why Join

• Lead IT transformation at Planhotel Hospitality Group in Nairobi.
• Join Planhotel Hospitality Group Jobs for IT leadership roles.
• Contribute to digital guest experiences.

5. NIGHT AUDITOR

Job Type: Full Time
Qualification: BA/BSc/HND in Accounting or Hospitality Management
Experience: 3 years
Location: Nairobi, Kenya
Job Field: Finance / Accounting / Audit

Role Overview

The NIGHT AUDITOR at Planhotel Hospitality Group verifies financial transactions and ensures accurate night operations in a hospitality setting.

Key Responsibilities

• Conduct night audits of guest accounts and transactions.
• Reconcile revenue and expenses.
• Prepare daily financial reports.
• Handle guest check-ins and inquiries during night shifts.

Key Outputs/Deliverables

• Accurate night operations reports for Planhotel Hospitality Group.
• Reconciled accounts and guest satisfaction.

Qualifications and Skills

• BA/BSc/HND in Accounting or Hospitality Management from a recognized institution.
• Minimum 3 years of experience in night auditing.
• Proficiency in hotel software and MS Excel.
• Strong attention to detail and customer service skills.

Why Join

• Ensure financial accuracy during night shifts at Planhotel Hospitality Group in Nairobi.
• Join Planhotel Hospitality Group Jobs for auditing roles.
• Contribute to operational excellence.

Why Join Planhotel Hospitality Group?

Planhotel Hospitality Group Jobs offer hospitality professionals the opportunity to elevate guest experiences across international properties. The GROUP HEAD OF IT drives digital transformation, FRONT OFFICE MANAGER ensures seamless service, GENERAL LEDGER ACCOUNTANT and NIGHT AUDITOR maintain financial integrity, and EXECUTIVE PERSONAL ASSISTANT supports leadership. Employees benefit from:

• Dynamic Environment: Work with premium brands like Diamonds and Sandies Resorts at Planhotel Hospitality Group.
• Professional Growth: Develop skills in IT, finance, and hospitality management.
• Impactful Contributions: Enhance guest satisfaction and operational efficiency.
• Inclusive Culture: Join a diverse team committed to excellence.

About Planhotel Hospitality Group

Planhotel Hospitality Group, based in Lugano, Switzerland, has over 20 years of experience managing all-inclusive beach resorts and city hotels in the Maldives, Zanzibar, and Kenya. Planhotel Hospitality Group Jobs support its brands—Diamonds Resorts, Sandies Resorts, and Exploreans Lodges—competing with groups like Accor and Hilton. Planhotel Hospitality Group’s focus on tailored guest services defines its success.

Commitment to Hospitality Excellence

Planhotel Hospitality Group delivers exceptional experiences. IT and finance roles ensure operational reliability, while front office and administrative positions drive guest satisfaction. Planhotel Hospitality Group Jobs embody this commitment.

Impact in Kenya

Planhotel Hospitality Group impacts Kenya’s tourism sector with premium properties. Planhotel Hospitality Group Jobs empower professionals to contribute to economic growth through hospitality.

Inclusive Culture

Planhotel Hospitality Group fosters inclusivity, encouraging diverse candidates. Employees in Planhotel Hospitality Group Jobs thrive in a collaborative environment.

Tips for a Successful Application

To secure these Planhotel Hospitality Group Jobs:

• Tailor Your Application: Highlight IT leadership for GROUP HEAD OF IT, financial skills for GENERAL LEDGER ACCOUNTANT, or hospitality experience for FRONT OFFICE MANAGER.
• Showcase Achievements: Include examples like “Led IT transformation reducing downtime by 40%” or “Managed budgets exceeding Ksh 50M.”
• Apply Promptly: Submit via careers.kenya@planhotel.com as no deadline is specified.
• Prepare Documentation: Include certified certificates in PDF format.
• Follow Instructions: Use the correct subject line for processing.

Method of Application

Interested candidates must email their applications to careers.kenya@planhotel.com, including a Cover Letter, detailed CV, and certified copies of academic and professional certificates in PDF format. Submit promptly, as no application deadline is specified. Only shortlisted candidates will be contacted. Monitor email for updates from Planhotel Hospitality Group’s HR team. Verify communications through the official email and report suspicious activity.

Sources:

• Job details: Provided Planhotel Hospitality Group job advertisements, received October 2, 2025.
• Additional context: Industry standards for hospitality roles, accessed October 2, 2025.

Note: Email applications to careers.kenya@planhotel.com promptly to join Planhotel Hospitality Group’s mission of delivering exceptional guest experiences in Nairobi, Kenya.

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