Essential Job Details

• Position Title: Waiters / Waitresses
• Location: Kenya (Exact resort location available upon shortlisting)
• Employment Type: Full-Time
• Number of Vacancies: Not specified
• Salary: Competitive (disclosed during interview)
• Category/Department: Hospitality / Food and Beverage Service
• Reporting To: Restaurant Manager / Floor Supervisor
• Application Deadline: Friday, 23rd May 2025
• Interview Date: Monday, 26th May 2025

Introduction

Are you passionate about service, hospitality, and delivering memorable guest experiences? Afro Sayari Resort invites applications for its Waiters and Waitresses in Kenya hiring drive. This is your opportunity to join a leading hospitality brand known for excellence in food, ambiance, and customer satisfaction.

This full-time role offers a vibrant work environment where every detail counts — from taking orders efficiently to ensuring guests enjoy their stay. If you thrive in fast-paced environments, enjoy working as part of a team, and value professionalism in service, then this is the career opportunity for you.

Whether you have previous hotel, café, or restaurant experience, or are looking to build a strong career in hospitality, this job vacancy for Waiters and Waitresses in Kenya is designed for people like you — energetic, organized, and passionate about guest care.

About Afro Sayari Resort

Afro Sayari Resort is an emerging gem in Kenya’s hospitality industry. Known for its vibrant African theme, welcoming ambiance, and curated guest experiences, the resort serves a diverse clientele — from families and tourists to corporate guests.

The resort emphasizes authentic African hospitality, cleanliness, fast service, and high-quality meals. Afro Sayari also prides itself on building a team of service professionals who treat every guest like royalty. As part of this growing team, Waiters and Waitresses in Kenya will be integral in creating lasting impressions and ensuring customer loyalty through warm, attentive service.

Key Responsibilities for Waiters and Waitresses in Kenya

As a Waiter or Waitress at Afro Sayari Resort, you will be the face of the dining experience. Your work will include both front-of-house service and customer relationship management. Key responsibilities include:

• Greet guests promptly and warmly, escorting them to their tables and presenting menus
• Take food and beverage orders accurately, noting dietary preferences and allergies
• Serve meals and drinks professionally, ensuring cleanliness, timing, and proper presentation
• Maintain table cleanliness and readiness, resetting tables for the next guests
• Handle customer inquiries, complaints, or special requests with empathy and efficiency
• Coordinate with kitchen and bar staff to deliver orders seamlessly
• Uphold hygiene and food safety standards as per Kenyan regulations and internal SOPs
• Promote daily specials and upsell menu items in a natural, informative manner
• Process customer payments, issue receipts, and balance accounts at the end of the shift
• Support event setups, outdoor catering, and special functions as needed
• Maintain inventory levels of service tools (e.g., trays, cutlery, napkins)
• Participate in team briefings, shift reviews, and training sessions to improve service delivery

Minimum Qualifications and Experience

To be considered for the Waiters and Waitresses in Kenya role at Afro Sayari Resort, applicants must meet the following qualifications:

• At least 1 year of proven experience in a busy hospitality or food service environment
• Minimum academic qualification: Certificate or Diploma in Hospitality, Food & Beverage Service, or a related field
• Excellent communication skills in both English and Swahili
• Strong customer service abilities, including the ability to remember returning guests and personalize service
• Basic numeracy, including the ability to process payments, calculate bills, and provide change
• Team spirit, with the ability to collaborate with servers, chefs, and supervisors for seamless delivery
• Ability to multitask and handle pressure, especially during peak dining hours

Desirable Traits and Soft Skills

Afro Sayari Resort seeks candidates who embody the following attributes:

• Energetic and enthusiastic personality, always ready to serve with a smile
• Attention to detail, ensuring accuracy in orders, cleanliness in setups, and consistency in service
• High adaptability, especially in fast-paced or high-pressure environments
• Time management skills, ensuring prompt delivery and task completion
• Respectful and professional demeanor, even in difficult customer interactions
• Neat grooming and presentation, as per hospitality industry standards
• Availability to work in shifts, including evenings, weekends, and public holidays if required

Why Work as a Waiter/Waitress at Afro Sayari Resort?

Working at Afro Sayari Resort means becoming part of a family that values excellence, teamwork, and upward mobility. As part of the Waiters and Waitresses in Kenya team, you will:

• Gain exposure to world-class service protocols used in leading hospitality venues
• Enjoy a dynamic, supportive work environment that respects hard work and rewards growth
• Receive internal training and skills upgrades in areas like table service, beverage knowledge, and customer relations
• Earn competitive pay and benefits, with opportunities for shift bonuses and event allowances
• Join a reputable, growing brand with opportunities for long-term employment and promotion

How to Apply for the Waiters and Waitresses in Kenya Position

Apply now for the Waiters and Waitresses in Kenya opportunity at Afro Sayari Resort.

All applications should be submitted via email to the resort’s recruitment team:

📧 afrosayariltd@gmail.com

Subject Line: Application for Waiter/Waitress Position

Ensure that your application includes the following:

• Updated CV (including recent references)
• Academic certificate or diploma (hospitality or related)
• Copy of your national ID
• A short email cover message explaining why you’re the ideal candidate

Deadline for Application: Friday, 23rd May 2025

Interview Date: Monday, 26th May 2025

Only shortlisted candidates will be contacted. Early application is encouraged as reviews are ongoing.

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