• Posted: September 4, 2025
• Application Deadline: September 11, 2025
• Location: Nairobi, Kenya
• Address: Zale Lounge

Zale Lounge is a premier dining and entertainment destination in Nairobi, Kenya, known for its vibrant atmosphere, exceptional cuisine, and unparalleled guest experiences. As a leading upscale lounge, Zale Lounge combines innovative culinary offerings with top-tier service, creating a social hub for Nairobi’s dynamic community. As of September 4, 2025, Zale Lounge is recruiting for eight exciting roles: Chef (1 post), Supervisor (1 post), Waiter (3 posts), Hostess (2 posts), and Cleaner (1 post). These Zale Lounge Jobs invite passionate, service-oriented professionals to join a team dedicated to delivering memorable dining experiences in a sophisticated yet welcoming environment.

Important Note: The recruitment process at Zale Lounge is free of charge. Applicants should beware of fraudsters requesting payment for recruitment assistance and report suspicious activity to the authorities. Zale Lounge is an equal opportunity employer, welcoming diverse candidates who align with its values of excellence, hospitality, and community engagement. Only shortlisted candidates will be contacted by September 11, 2025.

Open Roles at Zale Lounge

Zale Lounge is recruiting for the following full-time roles in Nairobi, Kenya, as of September 4, 2025:

1. Chef (1 Post) – Hospitality / Culinary
2. Supervisor (1 Post) – Hospitality / Management
3. Waiter (3 Posts) – Hospitality / Food Service
4. Hostess (2 Posts) – Hospitality / Guest Services
5. Cleaner (1 Post) – Hospitality / Housekeeping

These Zale Lounge Jobs are designed for dynamic individuals passionate about hospitality, guest satisfaction, and creating a vibrant dining experience in Nairobi’s bustling capital.

General Application Requirements

• Application Process: Candidates must submit applications via email, including a Cover Letter, updated CV, and supporting documents (e.g., certified academic certificates, Kenya Revenue Authority Tax Compliance Certificate, Certificate of Good Conduct) in PDF format. Specific instructions, including the email address and contact number, are provided in the Method of Application section below. For reference, the address is Zale Lounge, P.O. Box 12345-00100, Nairobi, Kenya.
• Location: Nairobi, Kenya (all roles are based at Zale Lounge in Nairobi).
• Deadline: Applications must be submitted by September 11, 2025. Early submission is recommended due to the competitive nature of these Zale Lounge Jobs.
• Communication: Only shortlisted candidates will be contacted. Monitor email (including spam/junk folders) for updates from Zale Lounge’s HR team.
• Fraud Prevention: Zale Lounge does not charge fees for recruitment, including interviews or assessments. Verify communications through official channels and report suspicious activity.
• Eligibility: Candidates must have legal authorization to work in Kenya and provide required documentation, such as a Tax Compliance Certificate and Certificate of Good Conduct.
• Qualifications: Vary by role (detailed below), but generally include a Certificate or Diploma and relevant hospitality experience. Fluency in English is required; Swahili is an advantage.
• Canvassing: Canvassing will lead to automatic disqualification, ensuring a fair and transparent process for all applicants seeking Zale Lounge Jobs.

Please Note:

• Applications must include a Cover Letter, CV, and supporting documents, clearly specifying the role applied for (e.g., “Application: Chef”). Incomplete applications may not be considered.
• Zale Lounge encourages applications from diverse candidates, reflecting its commitment to inclusivity and exceptional hospitality.
• Tailor applications to highlight alignment with Zale Lounge’s vibrant, guest-focused culture.

1. Chef (1 Post)

Job Type: Full Time
Qualification: Diploma or Certificate in Culinary Arts, Food Production, or related field
Experience: Minimum 2 years in a professional kitchen, preferably in an upscale restaurant or lounge
Location: Nairobi, Kenya
Job Field: Hospitality / Culinary
Deadline: September 11, 2025

Role Overview

The Chef at Zale Lounge leads culinary operations, crafting innovative, high-quality dishes that elevate the dining experience. This Zale Lounge Jobs role involves menu development, kitchen management, and ensuring compliance with food safety standards to deliver exceptional cuisine in Nairobi’s vibrant dining scene.

Key Responsibilities

• Prepare and present high-quality dishes aligning with Zale Lounge’s upscale menu.
• Develop and innovate menu offerings, incorporating guest preferences and trends.
• Manage kitchen operations, including inventory, food preparation, and staff coordination.
• Ensure compliance with food safety, hygiene, and Zale Lounge’s quality standards.
• Train and supervise kitchen staff to maintain consistency and excellence.
• Collaborate with management to control costs and enhance guest satisfaction.
• Maintain a clean, organized kitchen environment at Zale Lounge.

Key Outputs/Deliverables

• Innovative, high-quality dishes enhancing Zale Lounge’s culinary reputation.
• Efficient, compliant kitchen operations.
• Well-trained, motivated kitchen staff.
• Positive guest feedback on food quality and presentation.
• Cost-effective inventory and resource management.

Qualifications and Skills

• Diploma or Certificate in Culinary Arts, Food Production, or related field.
• Minimum 2 years’ experience in a professional kitchen, preferably in an upscale restaurant or lounge.
• Strong knowledge of culinary techniques, menu planning, and food safety.
• Excellent leadership, creativity, and time-management skills.
• Ability to work in a fast-paced, high-pressure environment.
• High professionalism, passion for food, and attention to detail.

Why Join

• Lead culinary innovation at Zale Lounge, Nairobi’s premier dining destination.
• Join Zale Lounge Jobs offering career growth and a creative kitchen environment.
• Contribute to exceptional guest experiences in a vibrant, upscale lounge.

2. Supervisor (1 Post)

Job Type: Full Time
Qualification: Diploma in Hospitality, Hotel Management, or related field
Experience: Minimum 2 years in hospitality operations, with 1 year in a supervisory role
Location: Nairobi, Kenya
Job Field: Hospitality / Management
Deadline: September 11, 2025

Role Overview

The Supervisor at Zale Lounge oversees front-of-house and back-of-house operations, ensuring seamless service and guest satisfaction. This Zale Lounge Jobs role leads a team of waiters, hostesses, and cleaners, maintaining Zale Lounge’s high standards of hospitality and operational efficiency.

Key Responsibilities

• Supervise front-of-house and back-of-house staff, ensuring excellent service at Zale Lounge.
• Oversee daily operations, including staff scheduling, guest interactions, and service quality.
• Ensure compliance with Zale Lounge’s policies, hygiene, and safety standards.
• Train and motivate staff to deliver exceptional, guest-focused service.
• Handle guest complaints and feedback promptly and professionally.
• Collaborate with management to drive revenue and guest loyalty initiatives.
• Monitor inventory and operational resources to optimize efficiency.

Key Outputs/Deliverables

• Seamless, high-quality operations at Zale Lounge.
• Motivated, well-trained hospitality team.
• Positive guest feedback and high satisfaction scores.
• Compliant, efficient service delivery.
• Enhanced guest loyalty and repeat visits.

Qualifications and Skills

• Diploma in Hospitality, Hotel Management, or related field.
• Minimum 2 years’ experience in hospitality operations, with 1 year in a supervisory role.
• Strong leadership, communication, and guest service skills.
• Knowledge of hospitality operations and safety regulations.
• Ability to manage teams in a fast-paced environment.
• High professionalism, empathy, and problem-solving skills.

Why Join

• Lead exceptional hospitality at Zale Lounge, a leading Nairobi venue.
• Join Zale Lounge Jobs offering leadership growth and a dynamic team culture.
• Drive guest satisfaction in an upscale, vibrant environment.

3. Waiter (3 Posts)

Job Type: Full Time
Qualification: Certificate or Diploma in Food & Beverage Service or related field
Experience: At least 1 year in a busy restaurant or lounge setting
Location: Nairobi, Kenya
Job Field: Hospitality / Food Service
Deadline: September 11, 2025

Role Overview

The Waiter at Zale Lounge delivers exceptional dining experiences, serving food and beverages with professionalism and care. This Zale Lounge Jobs role involves engaging guests, upselling menu items, and ensuring a clean, welcoming dining environment in Nairobi’s upscale lounge scene.

Key Responsibilities

• Serve food and beverages promptly and courteously at Zale Lounge.
• Welcome guests, present menus, and provide recommendations on food and drinks.
• Take accurate orders using Zale Lounge’s POS system and relay them to the kitchen.
• Upsell menu items and specials to enhance guest experiences and revenue.
• Maintain clean, organized table settings and dining areas.
• Handle guest inquiries and complaints with professionalism and empathy.
• Collaborate with kitchen and bar staff for seamless service delivery.

Key Outputs/Deliverables

• Exceptional dining experiences at Zale Lounge.
• Accurate, timely order processing and service.
• Positive guest feedback and increased upsell revenue.
• Clean, welcoming dining environment.
• Effective teamwork with Zale Lounge’s hospitality staff.

Qualifications and Skills

• Certificate or Diploma in Food & Beverage Service or related field.
• At least 1 year of experience in a busy restaurant or lounge setting.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced, guest-centric environment.
• Strong attention to detail and personal hygiene.
• High professionalism and teamwork abilities.

Why Join

• Deliver memorable dining moments at Zale Lounge, Nairobi’s social hub.
• Join Zale Lounge Jobs offering growth and a vibrant work environment.
• Engage with guests in an upscale, dynamic setting.

4. Hostess (2 Posts)

Job Type: Full Time
Qualification: Certificate or Diploma in Hospitality or related field
Experience: At least 1 year in guest-facing hospitality roles
Location: Nairobi, Kenya
Job Field: Hospitality / Guest Services
Deadline: September 11, 2025

Role Overview

The Hostess at Zale Lounge creates a warm, welcoming first impression, managing guest seating and ensuring a seamless dining experience. This Zale Lounge Jobs role embodies the lounge’s vibrant hospitality, delivering empathetic, unscripted service to guests.

Key Responsibilities

• Greet and seat guests with warmth and professionalism at Zale Lounge.
• Manage reservations and seating arrangements efficiently.
• Coordinate with waiters and kitchen staff to ensure smooth service.
• Handle guest inquiries and complaints with care and professionalism.
• Maintain a clean, organized, and inviting dining area.
• Support upselling and guest satisfaction initiatives.
• Assist with special events and peak dining periods at Zale Lounge.

Key Outputs/Deliverables

• Warm, memorable guest welcomes at Zale Lounge.
• Efficient reservation and seating management.
• Positive guest feedback and enhanced dining experiences.
• Clean, inviting dining spaces.
• Seamless collaboration with hospitality teams.

Qualifications and Skills

• Certificate or Diploma in Hospitality or related field.
• At least 1 year of experience in guest-facing hospitality roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• High empathy, professionalism, and guest focus.

Why Join

• Create lasting first impressions at Zale Lounge, a premier Nairobi venue.
• Join Zale Lounge Jobs offering teamwork and career growth.
• Thrive in a vibrant, guest-centric hospitality environment.

5. Cleaner (1 Post)

Job Type: Full Time
Qualification: Certificate in Housekeeping or related field (preferred)
Experience: At least 6 months in cleaning or housekeeping roles in a hospitality setting
Location: Nairobi, Kenya
Job Field: Hospitality / Housekeeping
Deadline: September 11, 2025

Role Overview

The Cleaner at Zale Lounge ensures a clean, hygienic, and welcoming environment across dining and public areas, contributing to exceptional guest experiences. This Zale Lounge Jobs role supports the lounge’s high standards of cleanliness and guest satisfaction.

Key Responsibilities

• Clean and maintain dining areas, restrooms, and public spaces at Zale Lounge.
• Ensure compliance with hygiene and safety standards.
• Handle cleaning equipment and supplies responsibly.
• Report maintenance issues promptly to the supervisor.
• Support setup and breakdown for events and peak periods.
• Collaborate with hospitality teams to maintain a welcoming environment.
• Uphold Zale Lounge’s standards of cleanliness and guest care.

Key Outputs/Deliverables

• Clean, hygienic, and inviting spaces at Zale Lounge.
• Compliance with hygiene and safety regulations.
• Timely reporting and resolution of maintenance issues.
• Support for seamless event operations.
• Positive contributions to guest satisfaction.

Qualifications and Skills

• Certificate in Housekeeping or related field (preferred).
• At least 6 months of experience in cleaning or housekeeping in a hospitality setting.
• Strong attention to detail and commitment to hygiene.
• Ability to work efficiently in a fast-paced environment.
• Good teamwork and communication skills.
• High professionalism and respect for guest privacy.

Why Join

• Maintain excellence in Zale Lounge’s vibrant, upscale environment.
• Join Zale Lounge Jobs offering growth and a supportive team culture.
• Contribute to guest satisfaction through a clean, welcoming space.

Why Join Zale Lounge?

Zale Lounge Jobs offer passionate professionals the opportunity to join Nairobi’s premier dining and entertainment destination. The Chef creates innovative culinary experiences, while the Supervisor leads seamless operations. Waiters and Hostesses deliver exceptional guest service, and the Cleaner ensures a pristine environment. Employees benefit from a dynamic, inclusive workplace, opportunities for growth, and alignment with Zale Lounge’s commitment to quality, hospitality, and community engagement.

About Zale Lounge

Located at Zale Lounge, Nairobi, Kenya, Zale Lounge is a vibrant, upscale lounge in Nairobi’s bustling capital. Known for its innovative cuisine, exceptional service, and lively atmosphere, Zale Lounge competes with leading hospitality venues like Big Square and Artcaffe, offering a unique social hub for diners and revelers. Zale Lounge Jobs support the venue’s mission to deliver unforgettable experiences through quality products and a sense of community.

Commitment to Guest Experience

Zale Lounge prioritizes exceptional dining and entertainment, with Chefs and Waiters crafting memorable culinary moments, Hostesses creating warm welcomes, and Cleaners maintaining pristine spaces. Supervisors ensure operational excellence, aligning with Zale Lounge’s high standards of hospitality and guest satisfaction.

Impact on Nairobi’s Hospitality Sector

Zale Lounge contributes to Nairobi’s vibrant hospitality ecosystem, serving as a social and culinary hub in a competitive market. Zale Lounge Jobs empower professionals to elevate guest experiences, fostering loyalty and community engagement in Kenya’s capital.

Inclusive Culture

Zale Lounge fosters a dynamic, inclusive culture, welcoming diverse candidates and promoting teamwork and growth. Employees in Zale Lounge Jobs benefit from a supportive environment, opportunities to engage with guests, and alignment with the lounge’s values of excellence and hospitality.

Tips for a Successful Application

To stand out for these Zale Lounge Jobs, candidates should consider the following:

• Tailor Your Application: Highlight relevant experience (e.g., culinary skills for Chef, leadership for Supervisor, guest service for Waiter/Hostess). Emphasize alignment with Zale Lounge’s vibrant culture.
• Demonstrate Passion: Showcase enthusiasm for hospitality and guest satisfaction.
• Ensure Professionalism: Submit error-free PDFs, including a Cover Letter, CV, and certified documents (e.g., Tax Compliance Certificate, Certificate of Good Conduct), specifying the role applied for.
• Meet the Deadline: Apply by September 11, 2025, via email, as Zale Lounge Jobs are competitive.
• Prepare Documentation: Include a Kenya Revenue Authority Tax Compliance Certificate and Certificate of Good Conduct.
• Follow Instructions: Use the specified email and subject line to avoid processing issues.

Method of Application

Interested candidates should send their CV, Cover Letter, and certified documents (e.g., academic certificates, Kenya Revenue Authority Tax Compliance Certificate, Certificate of Good Conduct) in PDF format to zallelounge@gmail.com by September 11, 2025. Please use the job title as the email subject line (e.g., “Application: Chef”). For inquiries, contact 0115533010. Monitor email (including spam/junk folders) for updates from Zale Lounge’s HR team. Verify communications through official channels and report suspicious activity to the authorities.

Sources:

• Job details: Provided Zale Lounge advertisement, received September 4, 2025.
• Additional context: General knowledge of hospitality industry standards in Nairobi, aligned with sources like www.brightermonday.co.ke and www.fuzu.com for similar roles.

Note: As of September 4, 2025, at 9:36 PM EAT, candidates must apply via email to zallelounge@gmail.com by September 11, 2025, to join Zale Lounge’s mission to deliver exceptional dining and entertainment experiences in Nairobi.

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