Hazina Sacco Society Ltd

Essential Job Details

  • Position Titles: Administrative Secretary, Loans Recovery Assistant
  • Location: Nairobi, Kenya
  • Employment Type: Full-Time
  • Number of Vacancies: 1 (Administrative Secretary), 1 (Loans Recovery Assistant)
  • Salary: Not specified (details provided during interview)
  • Category/Department: Banking / Financial Services
  • Reporting To: Chief Executive Officer (Administrative Secretary), Loans Recovery Supervisor (Loans Recovery Assistant)
  • Application Deadline: July 4, 2025

Introduction

Hazina Sacco Society Ltd, a leading savings and credit co-operative society in Nairobi, Kenya, is seeking highly motivated professionals to fill the roles of Administrative Secretary and Loans Recovery Assistant in 2025. These positions offer an exceptional opportunity to contribute to a fast-growing financial institution with a nationwide membership base of over 19,000. Ideal for candidates with strong organizational, communication, and financial skills, these roles provide a platform to excel in Kenya’s dynamic banking and financial services sector. Join a reputable SACCO regulated by SASRA and make a meaningful impact in promoting financial inclusion and member prosperity.

About Hazina Sacco Society Ltd

Hazina Sacco Society Ltd, established in 1971 under the Co-operatives Societies Act (Cap 490), is a nationwide savings and credit co-operative society regulated by the Sacco Societies Regulatory Authority (SASRA). With a mission to provide prompt, quality, and efficient financial services through effective savings mobilization and prudent credit administration, Hazina Sacco serves members from government ministries, parastatals, county governments, private organizations, and individuals. The SACCO offers a range of services, including savings accounts, personal loans, and Front Office Savings Activity (FOSA), fostering socio-economic advancement with the motto “Together We Prosper.” With satellite offices in Mombasa, Siaya, Vihiga, and Kitale, Hazina Sacco is a trusted name in Kenya’s financial landscape.

Administrative Secretary

Key Responsibilities

  • Provide administrative and secretarial support to the CEO’s office and other departments as needed
  • Maintain an accurate and up-to-date calendar for the CEO, scheduling appointments and meetings
  • Coordinate logistics for board meetings, including agenda creation, note-taking, and follow-up on action items
  • Act as a liaison between the CEO and internal/external stakeholders, ensuring clear and prompt communication
  • Manage office correspondence, including emails, files, and phone calls, directing inquiries appropriately
  • Ensure timely filing of departmental reports ahead of board meetings
  • Organize logistics for events and meetings, including provision of meals and refreshments
  • Prepare reports, presentations, and other documents as requested by the CEO
  • Maintain accurate records in both physical and electronic formats for easy access
  • Monitor office supply levels to ensure availability for daily operations
  • Uphold confidentiality and discretion when handling sensitive information
  • Support the CEO in strategic planning and execution of administrative tasks
  • Collaborate with departments to streamline workflows and improve efficiency
  • Track action items from meetings to ensure timely completion
  • Perform additional duties as assigned by the CEO to support organizational goals

Qualifications and Skills

  • Education: Bachelor’s degree in Business Administration or a related field from a recognized university
  • Experience: Minimum of 5 years in a secretarial or administrative role
  • KCSE Performance: Minimum of C+ overall
  • Certification: Diploma in Secretarial Services from Kenya National Examination Council (KNEC) is an added advantage
  • CPS II: Certified Public Secretary qualification is an added advantage
  • Organizational Skills: Exceptional ability to manage time, schedules, and priorities
  • Communication Skills: Strong verbal and written skills for effective stakeholder engagement
  • Attention to Detail: Focus on accuracy in documentation and correspondence
  • Multitasking: Ability to handle multiple tasks and prioritize effectively
  • Problem-Solving: Proactive approach to addressing administrative challenges
  • Adaptability: Flexibility to meet changing demands in a fast-paced environment
  • Computer Proficiency: Knowledge of Microsoft Office (Word, Excel, PowerPoint) and office management systems
  • Preferred: Experience with Navision software for administrative tasks
  • Preferred: Familiarity with corporate governance or board secretariat work
  • Preferred: Ability to work independently while maintaining a professional demeanor
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Job Competencies

  • Organizational Excellence: Streamline workflows and maintain accurate records
  • Effective Communication: Engage with stakeholders clearly and professionally
  • Attention to Detail: Ensure accuracy in all administrative tasks
  • Time Management: Prioritize tasks to meet tight deadlines
  • Confidentiality: Handle sensitive information with integrity
  • Team Collaboration: Work effectively with cross-functional teams

Loans Recovery Assistant

Key Responsibilities

  • Monitor loan repayment schedules, ensuring members adhere to agreed terms
  • Contact delinquent members via phone, email, or in-person to address overdue loans
  • Negotiate repayment plans tailored to members’ financial circumstances
  • Maintain detailed records of all interactions with delinquent members
  • Prepare regular reports on recovery progress, including collections and outstanding debts
  • Provide prompt and courteous assistance to members with loan-related inquiries
  • Coordinate with external debt collection agencies for escalated recovery efforts
  • Ensure compliance with SACCO policies, procedures, and regulatory requirements
  • Identify potential risks or issues impacting loan recovery and report to supervisors
  • Support the loans team in processing and appraising loan applications as needed
  • Collaborate with the finance department to reconcile loan accounts
  • Promote SACCO products and services to enhance member engagement
  • Track recovery metrics to meet set targets and deadlines
  • Assist in training junior staff on loan recovery processes
  • Perform additional duties as directed by the supervisor to support recovery efforts

Qualifications and Skills

  • Education: Business-related degree from a recognized university
  • Certification: Minimum of CPA Part 2
  • Experience: At least 2 years in a loans recovery or credit management role
  • Credit Management: Certified Credit Professional (CCP) qualification is an added advantage
  • Software Skills: Knowledge of Navision and proficiency in Microsoft Office (emphasis on Excel)
  • Communication Skills: Excellent negotiation and interpersonal skills for member interactions
  • Analytical Skills: Ability to assess financial situations and propose repayment solutions
  • Attention to Detail: Focus on accuracy in record-keeping and reporting
  • Time Management: Ability to work under pressure and meet strict deadlines
  • Preferred: Basic understanding of credit recovery principles and practices
  • Preferred: Experience in financial reporting or debt collection
  • Preferred: Familiarity with SACCO operations and regulatory requirements

Job Competencies

  • Negotiation Expertise: Secure repayment agreements effectively
  • Customer Service: Provide courteous and professional support to members
  • Accuracy: Maintain precise records and reports
  • Risk Management: Identify and mitigate risks in loan recovery
  • Teamwork: Collaborate with colleagues to achieve recovery goals
  • Compliance: Adhere to SACCO policies and SASRA regulations

Company Culture and Values

Hazina Sacco Society Ltd fosters a collaborative and member-focused culture that emphasizes integrity, excellence, and financial empowerment. With a motto of “Together We Prosper,” the SACCO is committed to promoting thrift and savings while providing accessible credit to its 19,000+ members. The organization values transparency, accountability, and innovation, encouraging employees to deliver quality services that enhance member satisfaction. Employees work in a supportive environment that prioritizes professional growth, teamwork, and compliance with regulatory standards set by SASRA.

How to Apply

Apply now for the Administrative Secretary or Loans Recovery Assistant positions. Interested candidates must:

  1. Complete the online application form: Apply here: https://docs.google.com/forms/d/e/1FAIpQLScrlUHVdB8gH9e_VR0ds9UlKA4tDZqk-92iUmzbYNBTY62frA/viewform?pli=1
  2. Send an application letter and detailed CV to hr@hazinasacco.or.ke with the subject line “Administrative Secretary Application” or “Loans Recovery Assistant Application” by July 4, 2025.
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Only shortlisted candidates will be contacted. Hazina Sacco Society Ltd is an equal opportunity employer, and applications are reviewed based on merit.

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administrative secretary, loans recovery assistant, SACCO jobs, banking careers, Nairobi job opportunities

Why Choose These Roles at Hazina Sacco?

A Gateway to Financial Services Excellence

The Administrative Secretary and Loans Recovery Assistant roles at Hazina Sacco Society Ltd offer unparalleled opportunities to contribute to a leading financial institution in Nairobi. With a legacy of over 50 years, Hazina Sacco is a trusted name in Kenya’s SACCO sector, serving a diverse membership base. These roles provide hands-on experience in administrative support and credit management, equipping you with skills to thrive in the financial services industry. Whether you’re organizing high-level operations or driving loan recovery efforts, you’ll play a vital role in advancing the SACCO’s mission of financial inclusion.

The Role of SACCOs in Kenya’s Economy

Savings and Credit Co-operative Societies (SACCOs) are a cornerstone of Kenya’s financial sector, providing accessible banking and credit services to millions. Hazina Sacco, with its nationwide reach and SASRA regulation, plays a pivotal role in promoting thrift and offering loanable funds to members from government, parastatals, and private sectors. As an Administrative Secretary or Loans Recovery Assistant, you’ll contribute to financial empowerment, supporting Kenya’s Vision 2030 goals for economic growth and inclusion.

Career Benefits of the Roles

These positions offer significant professional growth opportunities, including:

  • Skill Development: Gain expertise in administrative management, credit recovery, and financial operations.
  • Industry Exposure: Work in a regulated SACCO environment with a strong reputation.
  • Networking: Connect with professionals across government, parastatals, and private sectors.
  • Career Stability: Contribute to a growing organization with a track record of success.
  • Impactful Work: Support members’ financial goals through efficient services.

The roles are ideal for professionals seeking to build a career in banking and financial services.

Administrative Secretary: Detailed Responsibilities

As an Administrative Secretary, you’ll be the backbone of the CEO’s office, ensuring seamless operations. Your daily tasks will include:

  • Calendar Management: Schedule and coordinate the CEO’s appointments and meetings.
  • Meeting Coordination: Prepare agendas, take notes, and follow up on action items for board meetings.
  • Correspondence Handling: Manage emails, calls, and files, ensuring prompt responses.
  • Logistics Support: Arrange meals, refreshments, and travel for events and meetings.
  • Document Preparation: Create reports, presentations, and other materials as needed.
  • Record-Keeping: Organize physical and electronic records for easy access.

This role demands precision, discretion, and a proactive approach to administrative excellence.

Loans Recovery Assistant: Detailed Responsibilities

As a Loans Recovery Assistant, you’ll drive the SACCO’s loan recovery efforts, ensuring financial stability. Your tasks will include:

  • Repayment Monitoring: Track loan schedules and follow up with members on overdue payments.
  • Member Engagement: Contact delinquent members to negotiate repayment plans.
  • Record-Keeping: Maintain detailed records of recovery interactions and progress.
  • Reporting: Prepare reports on collections, outstanding debts, and recovery rates.
  • Compliance: Adhere to SACCO policies and SASRA regulations during recovery processes.
  • Risk Identification: Flag potential issues that could impact loan recovery.

This role requires strong negotiation skills and a commitment to member-focused service.

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Technical and Soft Skills Development

Both roles foster a range of skills, including:

  • Technical Expertise: Master tools like Navision and Microsoft Office for administrative and financial tasks.
  • Communication: Engage with stakeholders professionally and empathetically.
  • Organizational Skills: Manage time, priorities, and records with precision.
  • Problem-Solving: Address administrative or recovery challenges proactively.
  • Teamwork: Collaborate with colleagues to achieve organizational goals.
  • Compliance Awareness: Understand SACCO regulations and financial best practices.

These skills are highly transferable across banking, finance, and administrative roles.

Why Nairobi?

Nairobi, Kenya’s financial hub, is home to Hazina Sacco’s headquarters and offers a vibrant ecosystem for professionals in banking and financial services. With satellite offices in Mombasa, Siaya, Vihiga, and Kitale, the SACCO provides a dynamic work environment with opportunities to connect with diverse stakeholders. Working in Nairobi positions you at the heart of Kenya’s financial sector, with access to professional networks and career growth opportunities.

Industry Trends in SACCOs

Kenya’s SACCO sector is a vital part of the financial landscape, with over 22,000 SACCOs serving millions of members. The sector is expected to grow through 2025, driven by digital banking innovations and increased demand for accessible credit. Hazina Sacco’s adoption of tools like M-Pesa (Paybill 850436) and Navision reflects its commitment to modernization. As an Administrative Secretary or Loans Recovery Assistant, you’ll contribute to these trends, leveraging technology to enhance service delivery.

Application Tips

To stand out for these roles:

Submit your application to hr@hazinasacco.or.ke by July 4, 2025, using the appropriate subject line.

Work Environment and Culture

Hazina Sacco offers a professional and supportive work environment where employees are empowered to deliver exceptional service. The SACCO’s focus on member satisfaction and regulatory compliance creates a culture of accountability and excellence. Staff benefit from opportunities for training and collaboration, working alongside colleagues dedicated to financial empowerment.

How These Roles Contribute to Kenya’s Economy

By joining Hazina Sacco as an Administrative Secretary or Loans Recovery Assistant, you’ll support financial inclusion and economic growth. Your work will ensure efficient operations and timely loan recoveries, enabling members to access credit for personal and business needs. This aligns with Kenya’s Vision 2030, which emphasizes financial services as a driver of economic development.

Networking and Professional Growth

These roles offer opportunities to connect with professionals in government, parastatals, and private sectors. Joining organizations like the Institute of Certified Public Accountants of Kenya (ICPAK) or the Kenya National Chamber of Commerce can enhance your career prospects. Hazina Sacco’s nationwide presence provides a platform to build a robust professional network.

Final Call to Action

Seize the opportunity to join Hazina Sacco Society Ltd as an Administrative Secretary or Loans Recovery Assistant in Nairobi. Apply by July 4, 2025, by completing the online form (https://docs.google.com/forms/d/e/1FAIpQLScrlUHVdB8gH9e_VR0ds9UlKA4tDZqk-92iUmzbYNBTY62frA/viewform?pli=1) and sending your application to hr@hazinasacco.or.ke. Contribute to a leading SACCO and advance your career in Kenya’s financial sector.