Essential Job Details

• Position Title: Pharmaceutical Technologist
• Job Requisition ID: UqRxeLwNxY
• Location: Nairobi, Kenya
• Employment Type: Full-Time, Permanent
• Number of Vacancies: 1
• Salary: Not disclosed
• Category/Department: Pharmacy
• Reporting To: Pharmacy Services in Charge (inferred from industry standards)
• Application Deadline: Not specified (apply as soon as possible, rolling basis)
• Posted Date: August 1, 2025

Introduction

The Pharmaceutical Technologist role at Penda Health in Nairobi is a critical clinical position designed for a dedicated professional passionate about delivering high-quality pharmaceutical services in a mission-driven healthcare organization. This role focuses on accurate dispensing, patient counseling, and efficient pharmacy operations to support Penda Health’s commitment to providing trustworthy, patient-centered healthcare across Africa. Ideal for Kenyan professionals with a Diploma in Pharmaceutical Technology, a valid Pharmacy and Poisons Board (PPB) license, and at least one year of experience in a busy hospital pharmacy, this position offers a platform to enhance patient outcomes while advancing your career in Nairobi’s dynamic healthcare sector.

As a Pharmaceutical Technologist, you will play a pivotal role in ensuring safe and effective medication use, maintaining rigorous inventory controls, and exceeding patient expectations through exceptional customer service. With a focus on collaboration, compliance, and quality care, this role is perfect for individuals who thrive in a fast-paced, team-oriented environment and are committed to making a meaningful impact in healthcare.

About Penda Health

Penda Health is an award-winning healthcare company dedicated to delivering high-quality, trustworthy healthcare to everyone in Africa. Operating 16 Medical Centres across Nairobi and Kiambu Counties, Penda Health employs over 380 professionals committed to tech-enabled, patient-focused care. With a vision to ensure accessible and reliable healthcare, the organization is pursuing a profitable, sustainable expansion over the next two years to strengthen its network. Penda Health fosters a culture of accountability, integrity, and continuous improvement, valuing diversity, collaboration, and innovation. By joining Penda Health, you will contribute to a dynamic team dedicated to transforming healthcare in Africa while advancing your career in a supportive, inclusive environment that embodies the Penda Way—a commitment to teamwork, excellence, and exceeding expectations.

Key Responsibilities

The Pharmaceutical Technologist is responsible for ensuring accurate dispensing, maintaining drug storage standards, and delivering exceptional patient care while adhering to Penda Health’s policies and regulatory requirements. The role involves collaboration with clinical officers and other healthcare professionals to promote safe and rational drug use. Below is a detailed breakdown of the key responsibilities:

1. Prescription Processing and Dispensing

• Receive and verify prescriptions from healthcare professionals, ensuring accuracy, legality, and compliance with Penda Health policies before dispensing medications.
• Dispense drugs and medicines accurately, providing clear labeling and instructions to support patient adherence and safety.
• Check therapeutic compatibility of prescribed medications, consulting with prescribers to resolve any discrepancies or potential risks.
• Record prescriptions in Penda Health’s Health Management Information System (HMIS) to maintain accurate patient records and support clinical decision-making.
• Identify and report prescription inaccuracies or illegibilities to prescribers immediately, documenting errors for communication to relevant staff.

2. Drug Storage and Inventory Management

• Monitor drug storage conditions by recording fridge and room temperatures daily to ensure compliance with pharmaceutical storage standards.
• Track pharmaceutical expiry dates regularly, removing expired stock and managing general supplies to prevent waste.
• Conduct monthly stock takes in alignment with Penda Health’s policy guidelines, ensuring accurate inventory records.
• Manage drug stocks received from the central store, issued to clients, and remaining in inventory, maintaining detailed records for accountability.
• Organize the pharmacy to facilitate easy identification and access to products, enhancing operational efficiency and service delivery.

3. Compliance and Safety

• Implement strict protocols for the maintenance and documentation of Dangerous Drugs Act (DDA)-regulated medications, ensuring compliance with PPB regulations.
• Adhere to infection control protocols, maintaining a clean and safe pharmacy environment to protect patient and staff safety.
• Comply with all PPB regulations and Penda Health policies, ensuring a valid practicing license and adherence to ethical standards.
• Protect patient confidentiality and privacy during all pharmacy interactions, aligning with healthcare regulations.
• Ensure proper handling and storage of pharmaceutical products to maintain quality and safety standards.

4. Patient Care and Customer Service

• Counsel patients on proper drug use, including dosage, administration schedules, potential side effects, and precautions, to enhance treatment outcomes.
• Provide pharmacological information to patients and healthcare professionals, addressing queries to support informed decision-making.
• Strive to exceed patient expectations by delivering exceptional customer service, maintaining dignity, and addressing individual needs.
• Engage with patients to promote adherence to treatment plans, offering guidance on medication regimens and preventive care.

5. Collaboration and Teamwork

• Collaborate with clinical officers, nurses, and other healthcare professionals to ensure safe, economical, and rational use of drugs and pharmaceutical products.
• Participate in multidisciplinary team meetings to discuss patient care strategies and align on clinical goals.
• Support the Pharmacy Services in Charge in implementing quality improvement initiatives and maintaining operational standards.
• Contribute to a positive team environment by being a great teammate, fostering collaboration, and supporting colleagues in achieving the best patient outcomes.

6. Additional Duties

• Prepare monthly pharmacy reports, documenting stock levels, dispensing activities, and operational challenges for management review.
• Participate in hospital-wide initiatives to enhance patient care and operational efficiency, such as process optimization or technology integration.
• Perform other duties as assigned by the Pharmacy Services in Charge to support Penda Health’s objectives.
• Stay updated on pharmaceutical advancements and best practices to maintain high standards of service delivery.

Qualifications and Skills

To excel as a Pharmaceutical Technologist at Penda Health, candidates must meet the following qualifications and skills, as outlined in the job description and aligned with industry standards:

• Education:
• Diploma in Pharmaceutical Technology from a recognized medical training institution.
• Registered with the Pharmacy and Poisons Board (PPB) of Kenya with a valid practicing license.
• Experience:
• Minimum 1 year of experience in a busy hospital pharmacy setup, demonstrating proficiency in dispensing and patient counseling.
• Technical Skills:
• Proficiency in computer application skills, including the use of Health Management Information Systems (HMIS) for record-keeping and reporting.
• Knowledge of pharmaceutical regulations, including PPB standards and DDA requirements for controlled medications.
• Expertise in inventory management, including stock control, temperature monitoring, and stock-taking processes.
• Ability to verify prescriptions and ensure therapeutic compatibility to support patient safety.
• Understanding of infection control protocols to maintain a safe and hygienic pharmacy environment.
• Behavioral Competencies:
• Excellent oral and written communication skills in English and Kiswahili to engage effectively with patients and colleagues.
• Strong commitment to patient care and great customer service, ensuring an outstanding patient experience.
• Ability to work under minimum supervision, demonstrating initiative and accountability in a fast-paced environment.
• Great team player, fostering collaboration with clinical officers and other healthcare professionals to achieve optimal patient outcomes.
• Strong organizational skills to manage dispensing, inventory, and reporting tasks efficiently.
• Preferred Skills:
• Experience in a high-volume hospital pharmacy, handling diverse prescriptions and patient needs.
• Familiarity with patient counseling to promote medication adherence and preventive care.
• Knowledge of quality improvement processes to enhance pharmacy operations.

Company Culture and Values

Penda Health fosters a dynamic, inclusive, and patient-centric culture, rooted in its vision of ensuring everyone in Africa has access to trustworthy healthcare. The organization values accountability, integrity, compassion, and continuous improvement, creating a workplace where employees are empowered to deliver high-quality care and contribute to meaningful change. With a commitment to diversity and equal opportunity, Penda Health supports a collaborative environment that encourages innovation and professional growth. As a Pharmaceutical Technologist, you will thrive in a culture that prioritizes patient safety, teamwork, and excellence, aligning with the Penda Way—a commitment to being a great teammate and exceeding expectations.

How to Apply

Apply now for the Pharmaceutical Technologist position at Penda Health. To submit your application:

• Prepare your detailed CV and cover letter, clearly stating the job title (Pharmaceutical Technologist) and Job Requisition ID (UqRxeLwNxY) in the subject line.
• Attach your CV as a .pdf, .doc, .docx, .odt, .txt, or .rtf file (limit 5MB) or paste your resume directly into the application form.
• Submit your application via the online portal: Apply for Pharmaceutical Technologist.
• Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted.
• Note: Penda Health is an equal opportunity employer and does not charge any fees during the recruitment process. For assistance or accommodations due to a disability, contact the employer directly through the application portal.

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Tags

Pharmaceutical Technologist, Nairobi jobs, hospital pharmacy jobs, healthcare careers, patient care

Role Overview

The Pharmaceutical Technologist role at Penda Health in Nairobi is a key clinical position within the Pharmacy department, focusing on accurate dispensing, patient counseling, and efficient pharmacy operations. This role involves managing prescriptions, ensuring compliance with PPB regulations, and delivering exceptional patient care. Ideal for professionals with a Diploma in Pharmaceutical Technology, a valid PPB license, and at least one year of experience in a hospital pharmacy, this position offers a chance to contribute to Penda Health’s mission of delivering trustworthy healthcare while advancing your career in Nairobi.

Why This Role Matters

As a Pharmaceutical Technologist, you will play a vital role in ensuring the safe and effective use of medications, directly impacting patient outcomes at Penda Health. By providing accurate dispensing, expert counseling, and efficient inventory management, you will support the organization’s vision of accessible, high-quality healthcare. This role is both impactful and rewarding, offering the opportunity to make a significant difference in Nairobi’s healthcare landscape.

Program Context: Pharmacy Services at Penda Health

Penda Health’s Pharmacy department is a cornerstone of its mission to deliver tech-enabled, high-quality healthcare across its 16 Medical Centres. The Pharmaceutical Technologist role supports this mission by ensuring seamless pharmacy operations, from prescription processing to inventory management. By collaborating with clinical officers and leveraging advanced health systems, the role ensures safe, economical, and rational drug use, aligning with Penda Health’s commitment to excellence and accessibility.

Day-to-Day Responsibilities

The Pharmaceutical Technologist will engage in a variety of clinical and administrative tasks to support pharmacy operations and patient care. Daily responsibilities include:

• Prescription Processing: Verifying and dispensing prescriptions accurately, ensuring compliance with Penda Health policies.
• Patient Counseling: Educating patients on drug use, dosage, and side effects to enhance adherence.
• Inventory Management: Monitoring stock levels, conducting stock takes, and managing storage conditions.
• Compliance: Adhering to PPB and DDA regulations for controlled medications and infection control.
• Collaboration: Working with clinical officers to ensure rational drug use and patient safety.
• Customer Service: Delivering exceptional care to exceed patient expectations.
• Reporting: Preparing monthly pharmacy reports and documenting activities in the HMIS.

Skills Development Opportunities

The Pharmaceutical Technologist role offers significant opportunities for professional growth, including:

• Enhancing Pharmaceutical Expertise: Mastering dispensing, counseling, and inventory management skills.
• Developing Compliance Knowledge: Deepening expertise in PPB regulations and DDA protocols.
• Building Technical Proficiency: Improving skills in HMIS and pharmacy management systems.
• Strengthening Communication Skills: Engaging with patients and healthcare professionals effectively.
• Improving Organizational Skills: Managing high-volume prescriptions and inventory efficiently.
• Advancing Customer Service: Delivering exceptional care to enhance patient satisfaction.

These opportunities position you for career advancement in hospital pharmacy, clinical support, or leadership roles within Penda Health or the broader healthcare sector.

Working in Nairobi

Nairobi, Kenya’s capital and largest city, is a vibrant hub for healthcare and medical services, hosting leading hospitals and a thriving professional community. As a Pharmaceutical Technologist at Penda Health, you will work full-time across its 16 Medical Centres in Nairobi and Kiambu Counties, engaging with diverse patients and healthcare teams in a dynamic environment. Nairobi’s economic and cultural vibrancy provides an ideal setting for delivering high-quality care while advancing your career in healthcare.

Career Growth Potential

The Pharmaceutical Technologist position is a gateway to advanced roles in hospital pharmacy, clinical support, or healthcare management. By working with Penda Health, you will gain exposure to advanced pharmacy practices, regulatory compliance, and patient care excellence. Key career growth prospects include:

• Senior Pharmacy Roles: Advancing to positions like Pharmacy Services in Charge or Senior Pharmaceutical Technologist.
• Clinical Support Roles: Transitioning to roles in patient education or clinical coordination.
• Leadership Opportunities: Moving into supervisory or management positions within the pharmacy department.
• Professional Development: Accessing training programs and certifications through the PPB or Penda Health.
• Regional Impact: Contributing to Penda Health’s expansion across East Africa.

The role’s permanent nature and Penda Health’s commitment to employee development ensure long-term career stability and growth.

Commitment to Diversity and Inclusion

Penda Health is committed to fostering an inclusive workplace, ensuring equal opportunities for all employees regardless of background. The organization upholds strict policies against discrimination and prioritizes accessibility for candidates with disabilities. As a Pharmaceutical Technologist, you will contribute to a culture of compassion, accountability, and excellence, aligning with the Penda Way and Penda Health’s values of quality care and patient-centricity. The diverse patient base and collaborative environment create a supportive setting for professional success.

Who Should Apply

The Pharmaceutical Technologist role is ideal for professionals with a Diploma in Pharmaceutical Technology, a valid PPB practicing license, and at least one year of experience in a busy hospital pharmacy. If you have excellent computer skills, strong communication abilities, and a commitment to patient care, this full-time position offers a chance to thrive in Nairobi’s healthcare industry.

How to Stand Out as an Applicant

To increase your chances of being shortlisted for the Pharmaceutical Technologist role:

• Highlight Relevant Experience: Emphasize your 1+ years of experience in a hospital pharmacy setting in your CV.
• Showcase PPB Registration: Include your valid practicing license and knowledge of DDA regulations.
• Demonstrate Technical Skills: Highlight proficiency in HMIS and inventory management systems.
• Emphasize Customer Service: Provide examples of patient counseling and exceptional service delivery.
• Align with Penda’s Values: Reflect your commitment to the Penda Way and excellence in your cover letter.

Application Tips

When applying for the Pharmaceutical Technologist position:

• Tailor Your CV: Highlight relevant experience in hospital pharmacy operations and patient care.
• Write a Concise Cover Letter: Address your alignment with Penda Health’s mission and your qualifications for the role.
• Submit Early: Applications are reviewed on a rolling basis, so apply as soon as possible.
• Ensure Accuracy: Verify that your CV and cover letter are correctly formatted and include the Job Requisition ID (UqRxeLwNxY).
• Prepare for Interviews: Be ready to discuss your experience with dispensing, compliance, and patient engagement.

Why Work at Penda Health

Working as a Pharmaceutical Technologist at Penda Health offers a unique opportunity to contribute to a leading healthcare organization while advancing your career in Nairobi. Key benefits include:

• Impactful Work: Enhance patient outcomes through accurate dispensing and counseling.
• Dynamic Culture: Join a collaborative team committed to compassion and innovation.
• Career Advancement: Access pathways to senior pharmacy or clinical roles.
• Regional Impact: Contribute to Penda Health’s expansion across East Africa.
• Supportive Environment: Thrive in a workplace that values diversity and professional growth.

By joining Penda Health, you will play a critical role in delivering trustworthy healthcare, supporting patient well-being, and building a rewarding career in a mission-driven organization.

Additional Information

Penda Health is an equal opportunity employer committed to fair and transparent recruitment processes. Canvassing or presenting fake certificates will lead to disqualification, and no fees are charged for applications. Only shortlisted candidates will be contacted. For more details, refer to the official application portal: Apply for Pharmaceutical Technologist.

Conclusion

The Pharmaceutical Technologist role at Penda Health in Nairobi is a transformative opportunity for professionals passionate about pharmaceutical care and patient well-being. By joining Penda Health, you will ensure accurate dispensing, provide expert counseling, and contribute to a leading healthcare organization’s mission. With a focus on quality, compassion, and career growth, this full-time role offers a chance to make a lasting impact in Nairobi’s healthcare industry. Apply today to become part of Penda Health’s vision to deliver trustworthy healthcare to all.