Quality Assurance Jobs In Kenya – QC & IT Manager Posts

Quality Assurance Jobs in Kenya – QC & IT Manager Posts – Nairobi 2025

Essential Job Details

Position Titles: Quality Control Manager | IT Manager
Location: Nairobi, Kenya
Employment Type: Full-Time (Permanent)
Number of Vacancies: 2 (One per title)
Salary: Competitive; commensurate with experience and industry standards
Category/Department: Quality Assurance / Information & Communications Technology
Reporting To: Managing Director
Application Deadline: Monday, 16 June 2025
Reference Numbers: QC/2025/MC – 01 | IT/2025/MC – 02

Introduction

Boldly advance your career through one of the most impactful quality assurance jobs in Kenya by joining a dynamic manufacturing leader that is simultaneously expanding its digital backbone. This dual-vacancy announcement invites experienced professionals to steer enterprise-wide quality systems as a Quality Control Manager while also empowering organisational efficiency as an IT Manager. Each role promises meaningful growth, hands-on leadership, and the satisfaction of elevating Kenyan industry standards. Whether your passion lies in ensuring product excellence on the factory floor or driving robust ICT frameworks behind the scenes, these full-time opportunities offer exactly the challenge seasoned specialists seek in quality assurance jobs in Kenya today.

About Metro Concepts

Metro Concepts is a Nairobi-based plastics manufacturing enterprise renowned for innovative household, industrial, and custom-order polymer solutions that serve clients across East Africa. Operating from a state-of-the-art facility in the city’s industrial corridor, the company blends precision engineering with sustainable practices to deliver high-quality products at scale. With ISO-certified processes, rigorous environmental stewardship, and a culture rooted in Kaizen continuous-improvement philosophy, Metro Concepts commands a loyal customer base spanning FMCG, agribusiness, and health-care sectors.

Beyond its production lines, Metro Concepts invests heavily in people-centric policies—funding professional development, championing gender parity, and providing structured mentorship programmes that groom emerging leaders. The organisation’s five-year vision spotlights expansion into advanced bioplastics and automated process analytics, positioning it among the region’s employers of choice for top talent seeking forward-thinking quality assurance jobs in Kenya.

Key Responsibilities

Quality Control Manager (QC/2025/MC – 01)

Design, implement, and continuously refine organisation-wide quality-assurance frameworks, ensuring full compliance with ISO 9001, KEBS, and sector-specific regulatory mandates.
Lead multidisciplinary audit teams in performing daily in-process inspections, root-cause analyses, and supplier-quality evaluations across extrusion, injection-moulding, and packaging units.
Develop robust SOPs and statistical process-control (SPC) dashboards that translate real-time data into actionable insights, thereby slashing defect rates and strengthening preventive controls.
Coordinate cross-functional corrective-action plans that address non-conformities within 24 hours, leveraging Six Sigma and Lean methodologies to embed sustainable fixes.
Mentor and upskill a 15-member QA workforce, embedding a proactive, ownership-driven mindset that aligns with sector best practice for quality assurance jobs in Kenya.
Champion customer feedback loops by partnering with sales and R&D teams to transform field-return data into design and formulation enhancements.
Oversee laboratory operations—calibration schedules, reagent inventories, and analytical instrumentation—to guarantee precision in tensile, impact, and chemical-resistance testing.
Present executive-level quality-performance reports (PPM, Cp/Cpk, OEE) during monthly leadership reviews, driving strategic investments in equipment and talent.
Collaborate with procurement to qualify raw-material suppliers, ensuring every resin batch adheres to Metro Concepts’ stringent gate-keeping criteria.
Implement digital quality-management systems (QMS) that integrate IoT sensors and cloud-based analytics, future-proofing Metro Concepts’ position among frontrunners offering benchmark quality assurance jobs in Kenya.

IT Manager (IT/2025/MC – 02)

Architect, deploy, and maintain secure enterprise-grade network infrastructure spanning production, warehousing, and corporate offices, ensuring 99.9 % uptime.
Lead the digital-transformation roadmap by rolling out ERP modules (Tally, SCM, HRM) and integrating MES data streams into real-time BI dashboards.
Manage cybersecurity risk through firewall governance, penetration testing, and staff awareness programmes, safeguarding intellectual property and proprietary formulations.
Formulate, document, and enforce IT policies aligned with ISO 27001—covering incident response, data retention, and acceptable-use frameworks.
Oversee hardware/software lifecycle management, optimising CAPEX and OPEX via virtualisation, preventive maintenance, and vendor negotiations.
Run help-desk operations that deliver Tier 1–Tier 3 support to 200+ end-users, setting strict SLAs for issue resolution and user satisfaction.
Champion cloud-based collaboration suites (M365/Google Workspace), facilitating seamless communication and remote-access continuity for multi-site teams.
Integrate IoT analytics from production-floor sensors into predictive-maintenance models, minimising unplanned downtime and driving cost savings.
Collaborate with the Quality Control Manager to embed digital traceability within the QMS, advancing Metro Concepts’ reputation as a pioneer offering tech-enabled quality assurance jobs in Kenya.
Coach and evaluate IT staff, fostering a culture of innovation, agility, and customer-centric problem-solving that mirrors global ICT best practices.

Qualifications and Skills

Quality Control Manager

Bachelor’s degree in Analytical Chemistry, Production Engineering, or related field.
5+ years in a managerial capacity within plastics manufacturing (mandatory).
Proven mastery of ISO, KEBS, and GMP standards.
Demonstrated Six Sigma Green/Black Belt certification an advantage.
Advanced proficiency in SPC software, QMS platforms, and data-visualisation tools.
Fluent in written and spoken English and Swahili; additional languages a plus.
Strong leadership, negotiation, and cross-functional facilitation abilities.

IT Manager

Bachelor’s degree in Information Technology, Computer Science, or related discipline.
Minimum 3 years leading IT departments, preferably within manufacturing.
Expert-level knowledge of Tally ERP and database administration.
Hands-on experience with network security, virtualisation, and cloud architectures.
Solid background in IT policy development, DRP/BCP, and vendor-contract management.
Excellent interpersonal communication for technical and non-technical audiences.

Company Culture and Values

Metro Concepts nurtures a collaborative environment defined by ingenuity, ethical stewardship, and relentless pursuit of excellence. Employees are empowered through flattened hierarchies that encourage idea-sharing, continuous learning, and data-driven decision-making. Diversity and inclusion are embedded across hiring, promotion, and supplier-engagement practices, resulting in teams that reflect Kenya’s rich multicultural fabric.

The leadership allocates 3 % of annual turnover to staff upskilling, awarding scholarships for postgraduate study and global conferences related to quality assurance jobs in Kenya and next-gen IT. Eco-conscious policies—from waste-water recycling to solar-powered lighting—illustrate Metro Concepts’ commitment to planetary well-being. Transparent communication, quarterly town-hall meetings, and an open-door approach further cement trust between executives and associates, making the organisation a top pick for professionals seeking stable yet growth-oriented quality assurance jobs in Kenya.

How to Apply

Apply now for the Quality Control Manager or IT Manager position. Prepare the following:

Updated CV (PDF)
Tailored cover letter (PDF) referencing QC/2025/MC – 01 or IT/2025/MC – 02
Academic and professional certificates (merged PDF)
National ID or passport copy

Email your complete application to applications@metroconceptsea.co.ke with the subject line “QUALITY ASSURANCE JOBS IN KENYA – [Role] – Nairobi 2025”. Ensure all documents are received on or before Monday, 16 June 2025. Shortlisted candidates will be contacted for competency-based interviews; Metro Concepts is an equal-opportunity employer and encourages women and persons with disabilities to apply for these competitive quality assurance jobs in Kenya.

Quality Assurance Jobs in Kenya – QC & IT Manager Posts – Nairobi 2025

ADDITIONAL ENGAGEMENT

View More Job Opportunities – Discover hundreds of fresh, verified listings tailored to your profession.
Explore more vacancies at JobKenya.org – Browse verified jobs on https://jobkenya.org/
Free WhatsApp Channel for Job Seekers – Get instant alerts on high-value postings: WhatsApp Channel for Job Updates: https://whatsapp.com/channel/0029ValRUem7DAX1gmkC7y2K