Essential Job Details

Position Title: Sales Associate – Cloud Solutions
Organization: Pawa IT Solutions
Location: Nairobi, Kenya
Employment Type: Full-Time
Experience Level: in a sales role
Education Requirement: Bachelor’s Degree
Application Deadline: Rolling basis

Introduction

Pawa IT Solutions is seeking a highly motivated and experienced Sales Associate to join its growing team in Nairobi. This opportunity is ideal for a sales-driven professional with experience in cloud technologies, digital transformation, or IT services.

As a Sales Associate, you will be at the forefront of driving Pawa IT’s expansion across the African market. Your primary responsibility will be identifying, qualifying, and closing new business opportunities. The ideal candidate should possess a deep understanding of consultative selling, a passion for technology, and the ability to present tailored cloud solutions to diverse clients.

If you’re looking for a fast-paced, innovative environment where your contributions directly impact company growth, this role is perfect for you.

About Pawa IT Solutions

Pawa IT Solutions is a leading African Google Cloud Partner, delivering cutting-edge cloud solutions for enterprises, educational institutions, non-profits, and SMEs. The company is headquartered in Nairobi and has built a strong reputation for its expertise in Google Workspace, Google Cloud Platform (GCP), Kandji MDM, and Chrome devices.

Our mission is to power Africa’s digital transformation by helping organizations modernize their infrastructure, streamline collaboration, and secure their digital assets. Pawa IT offers a high-performance work environment where professionals can innovate, grow, and contribute to lasting impact across the continent.

Our clients span multiple sectors including education, healthcare, manufacturing, non-profits, government, and financial services. Each engagement is powered by a client-first philosophy, offering tailored cloud migration journeys, change management support, and security hardening services.

Key Responsibilities

As the Sales Associate, you will play a critical role in expanding Pawa IT’s market share and client portfolio across Africa. Your duties will include but are not limited to:

Lead Generation & Qualification

• Proactively identify and generate qualified leads across multiple channels including cold calls, emails, webinars, networking events, and digital platforms
• Research prospective clients to understand their business models, digital maturity, and cloud readiness
• Develop prospecting strategies that align with quarterly sales goals
• Nurture and qualify leads to build a strong and sustainable pipeline
• Track all activities using CRM software to maintain visibility into lead sources and prospect stages
• Attend trade shows, virtual expos, and industry events to promote Pawa IT’s solutions

Client Management & Sales Process Execution

• Present Pawa IT’s cloud portfolio including Google Workspace, GCP, Kandji, and Chromebooks in a clear and compelling manner
• Conduct virtual and in-person product demonstrations tailored to specific client needs
• Manage the full sales cycle: from first contact to closing deals and signing contracts
• Develop and send customized proposals that solve specific client pain points
• Lead contract negotiations and maintain a healthy closing ratio
• Maintain accurate and up-to-date records of client interactions in the CRM system
• Coordinate with finance and legal teams to ensure client documentation and invoicing compliance

Market Awareness & Product Expertise

• Maintain in-depth knowledge of the cloud services offered by Pawa IT
• Understand technical and business use cases for Google Cloud, Workspace, and Kandji
• Stay informed about competitors, industry trends, pricing benchmarks, and regulatory changes
• Share customer feedback and market insights with the sales and product teams to inform strategy
• Prepare market intelligence briefs to support strategic planning
• Translate market trends into business development opportunities

Collaboration & Sales Enablement

• Work hand-in-hand with the Sales Program Manager to execute quarterly and annual sales plans
• Coordinate with marketing and technical teams for events, proposals, and campaigns
• Assist in creating sales content, including slide decks, whitepapers, and case studies
• Participate in internal and external training sessions to continuously improve product knowledge and soft skills
• Support development of outbound email campaigns and lead scoring workflows
• Organize sales playbooks for different buyer personas and verticals

Reporting & Forecasting

• Prepare and submit weekly and monthly sales activity reports
• Update and manage opportunity pipeline in CRM software
• Provide sales forecasts and projections to the Sales Program Manager
• Analyze lost opportunities to refine outreach tactics and improve future conversion
• Participate in quarterly business reviews and planning cycles
• Recommend corrective actions based on forecast performance gaps

Day-to-Day Activities

• Conduct discovery calls and online demos for potential clients
• Engage with decision-makers including IT leads, CFOs, and procurement heads
• Manage proposal follow-ups, quote revisions, and stakeholder meetings
• Customize product offerings based on industry or client requirements
• Handle client onboarding handover to project implementation teams
• Resolve pre-sales objections and ensure excellent client experience during the buying cycle
• Monitor metrics such as call-to-meeting ratio, deal size, and velocity to identify growth levers

Qualifications and Experience

To succeed in this role, you must possess the following:

• Bachelor’s Degree in Business Administration, Marketing, IT, or a related discipline
• 4–5 years of experience in sales, preferably in cloud computing, SaaS, or IT solutions
• Demonstrated ability to exceed sales targets and grow client accounts
• Experience selling digital transformation, cloud migration, or collaboration tools is highly desirable
• Familiarity with Google Cloud products or equivalent SaaS platforms (Microsoft 365, AWS, etc.)
• Experience working with CRM software such as Zoho CRM, HubSpot, or Salesforce
• Experience closing complex B2B deals with multiple stakeholders involved
• Exposure to consultative sales methodologies such as MEDDIC or SPIN selling is a plus

Desired Skills

• Strong verbal and written communication skills
• Outstanding presentation and demo skills
• Ability to build trust and rapport with technical and non-technical stakeholders
• Knowledge of device management tools like Kandji is an added advantage
• Confident and persuasive negotiation style
• Entrepreneurial mindset and a proactive approach to problem-solving
• Self-motivated with the ability to work independently and as part of a team
• Strong organizational skills and time management discipline
• Competency in document creation and proposals using Google Workspace

Soft Skills and Work Ethic

• Energetic and driven to close deals
• Adaptable and comfortable working in a fast-growth environment
• Detail-oriented and process-savvy
• Collaborative and transparent in team settings
• Open to constructive feedback and coaching
• Committed to continuous learning and certification in relevant cloud tools
• Displays strong emotional intelligence and interpersonal awareness when engaging clients

Why Join Pawa IT Solutions?

• Work with an industry-recognized Google Cloud Partner at the forefront of Africa’s digital transformation
• Dynamic and diverse client portfolio across education, NGOs, enterprises, and SMBs
• Competitive remuneration and commission structure
• Remote work opportunities with on-site collaboration when necessary
• Career progression into account management or regional sales leadership
• Ongoing professional development in cloud technologies and enterprise solutions
• Supportive leadership and peer mentorship across departments
• Be part of a team pioneering impactful technology adoption across the continent

What Success Looks Like in This Role

• Meeting or exceeding quarterly revenue targets
• Expanding into new industry verticals or geographical markets
• Building a high-conversion sales pipeline
• Driving high client retention through seamless handovers
• Becoming a trusted advisor to repeat clients
• Earning internal promotions or recognitions within 12–24 months

Professional Development Support

Pawa IT offers:

• Sponsored certifications in Google Workspace and Google Cloud
• Monthly knowledge-sharing sessions with the technical team
• Access to paid webinars, summits, and online courses
• Opportunities to represent the brand at conferences and expos
• Structured mentorship and shadowing opportunities with senior sales leaders

How to Apply

To apply for the Sales Associate role:

• Visit the official application page: Sales Associate – Pawa IT Solutions
• Upload your updated CV and cover letter outlining your qualifications and experience
• Applications will be reviewed on a rolling basis, so early submissions are encouraged

Only shortlisted candidates will be contacted for the next stage in the recruitment process.

Recruitment Process Overview

1. Application Screening
2. Phone Interview with HR
3. Sales Simulation or Task Presentation
4. Final Interview with Sales Leadership
5. Offer and Onboarding

Explore More Cloud Sales Jobs in Kenya

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