Essential Job Details

Position Title: Hygiene Officer
Organization: Hyatt Regency Nairobi
Location: Nairobi, Kenya
Job Category: Administrative
Level: Entry-Level Manager
Employment Type: Full-Time
Job Req ID: NAI000320

Introduction

Hyatt Regency Nairobi, a five-star hotel under the prestigious global Hyatt Hotels Corporation, is currently hiring a Hygiene Officer to uphold the highest hygiene and food safety standards across the entire hotel operation. This is an outstanding opportunity to join a globally respected brand in luxury hospitality and contribute directly to the health and safety of guests and staff alike.

If you are meticulous, certified in hygiene standards, and have the experience to enforce food safety and cleanliness protocols, this full-time opportunity in Nairobi could be the ideal next step in your hospitality career.

About Hyatt Regency Nairobi

Hyatt Regency Nairobi is part of Hyatt Hotels Corporation, a world-renowned hospitality group committed to care, service, and operational excellence. Located in the heart of Kenya’s capital, the hotel offers top-tier facilities for business and leisure travelers alike, with elegant dining outlets, modern accommodations, and comprehensive event spaces.

In alignment with Hyatt’s global standards, the hotel continuously invests in people, processes, and infrastructure to maintain superior cleanliness, food safety, and service delivery. As a Hygiene Officer, you will play a key role in driving these quality standards.

Key Responsibilities

As the Hygiene Officer, you will be responsible for developing, implementing, and maintaining a comprehensive hygiene and sanitation program, ensuring compliance with both Kenyan public health standards and international protocols.

Hygiene Program Design and Implementation:

• Develop and maintain comprehensive hygiene and sanitation Standard Operating Procedures (SOPs)
• Ensure cleanliness protocols are in place across all hotel departments, particularly within culinary and F&B outlets
• Create pre-opening hygiene documentation if applicable for new outlets or facilities

Audits, Compliance & Risk Management:

• Conduct regular hygiene inspections, audits, and risk assessments for food production areas, guest outlets, and public spaces
• Monitor hygiene indicators and track compliance using digital tools or checklists
• Ensure food safety compliance in accordance with Kenya public health law, HACCP, and international standards
• Serve as the lead contact for inspections from local health authorities and regulatory bodies
• Provide timely updates and reports to senior hotel management

Training & Awareness:

• Lead hotel-wide hygiene training programs for kitchen, housekeeping, and food & beverage staff
• Conduct refresher trainings and maintain training logs
• Instill a culture of hygiene excellence through ongoing engagement and best-practice sharing
• Work closely with HR and Learning & Development to onboard new employees with hygiene responsibilities

Collaboration with Departments:

• Liaise with Executive Chef, Engineering, Stewarding, Housekeeping, and F&B teams to ensure proper hygiene practices
• Participate in interdepartmental meetings to monitor food handling and storage practices
• Recommend changes to layout, operations, or workflows that will enhance hygiene standards

Monitoring & Continuous Improvement:

• Set up and manage a Hygiene Monitoring Program that includes inspections, data collection, and analysis
• Use trend analysis to identify potential problem areas and preempt risks
• Introduce improvement projects and report effectiveness post-implementation
• Maintain meticulous records of hygiene performance and inspections

Qualifications

• Minimum of 2 years’ experience in a hygiene-related role within a luxury hotel environment
• Hands-on knowledge of HACCP, FSMS (Food Safety Management Systems), and international food safety certifications
• Diploma or Bachelor’s degree in Hotel Management, Food Safety, Public Health, or related fields preferred
• Strong understanding of Kenya public health standards and global hospitality hygiene best practices
• Prior experience with pre-opening hygiene setup or operational redesign is highly desirable

Technical Skills

• Proficient in conducting inspections, audits, and reporting using digital tools
• Ability to create hygiene SOPs, checklists, and audit schedules
• Skilled at preparing compliance documentation for local authority reviews
• Ability to manage critical hygiene incidents and implement corrective actions
• Capable of maintaining data on hygiene performance and generating regular summaries

Personal Competencies

• Strong leadership and team training abilities
• Excellent communication, facilitation, and interpersonal skills
• Highly organized and detail-oriented
• Proactive in identifying potential hygiene risks
• Comfortable working under pressure in a high-paced environment

Work Culture and Environment

Hyatt Regency Nairobi offers a dynamic work environment built on the company’s global values of care and integrity. The hotel promotes employee well-being, training, and internal career development. As part of the Hygiene and Quality team, you’ll interact closely with cross-functional departments and be a crucial link in upholding brand reputation and guest confidence.

You will be empowered to:

• Design and lead key hygiene initiatives across the hotel
• Be a subject matter expert and central contact for hygiene and sanitation
• Influence positive changes to protect both guest and staff safety

Why This Role is Important

The Hygiene Officer plays a critical role in:

• Safeguarding guest health and satisfaction
• Ensuring legal and corporate compliance
• Mitigating brand and reputational risks
• Protecting staff welfare and operational continuity

With global standards and rising health awareness post-COVID-19, this role is more vital than ever in ensuring the property meets both regulatory obligations and guest expectations.

How to Apply

Interested candidates are encouraged to apply through the Hyatt Careers portal:

Apply Online: Hygiene Officer – Hyatt Regency Nairobi

Documents to Prepare:

• Updated Curriculum Vitae (CV)
• Short cover letter (optional but preferred)
• Copies of relevant certifications (e.g., HACCP, FSMS)

Only shortlisted applicants will be contacted.

Equal Opportunity Statement

Hyatt Hotels Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, or any other characteristic protected by law.

The company is committed to diversity and creating a safe, inclusive, and empowering workplace for all colleagues.

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