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Essential Job Details
- Position Title: Plumbing/Water Heater Technician & Motorbike Rider
- Location: Nairobi, Kenya
- Employment Type: Full-Time
- Number of Vacancies: Not specified
- Salary: Competitive salary with performance incentives
- Category/Department: Building and Construction / Technical Field Work
- Reporting To: Operations Supervisor
- Application Deadline: Open until filled (rolling applications encouraged)
Introduction
Are you a hands-on technical professional with experience in plumbing systems, water heater installations, and efficient field service delivery? If so, this is a career opportunity for a Plumbing and Water Heater Technician in Nairobi with an exciting twist — it also involves acting as a motorbike rider for urgent customer deliveries.
This hybrid field role is tailor-made for reliable, skilled, and self-motivated technicians who want to work with a top-tier construction supply company. You’ll play a dual role — on one hand, you’ll install and maintain modern plumbing and water heating systems; on the other, you’ll ensure timely delivery of plumbing products across Nairobi via motorcycle.
If you’re looking for a job vacancy that blends technical installations with dynamic, mobile fieldwork, this full-time position offers you both hands-on experience and significant growth potential within Kenya’s booming construction and building materials industry.
About Gypsum Ceiling Supplies Ltd
Gypsum Ceiling Supplies Ltd is a trusted name in Kenya’s building and construction industry. With a strong footprint across Nairobi and key urban centers, the company has become a household name for high-quality ceiling systems, thermal and acoustic insulation, and specialized interior finishing solutions.
With a focus on excellence, safety, and customer satisfaction, Gypsum Ceiling Supplies not only provides materials but also skilled installation and after-sales services — particularly for water heaters and plumbing systems. By joining their team as a Plumbing and Water Heater Technician in Nairobi, you become part of a company dedicated to shaping better-built environments through innovation, quality service, and on-time delivery.
Key Responsibilities of a Plumbing and Water Heater Technician in Nairobi
This dual-role position combines technical responsibilities in plumbing and water heater systems with delivery and field support duties via motorbike. The main job functions are categorized below:
As a Plumbing and Water Heater Technician in Nairobi
- Install various types of water heaters including instant showers and storage units across residential and commercial sites.
- Maintain and repair plumbing systems, fixtures, and water heating units to manufacturer standards.
- Diagnose and troubleshoot on-site water heater or plumbing malfunctions and execute effective repairs.
- Advise customers on proper use, safety precautions, and maintenance schedules for their plumbing and water heating systems.
- Ensure compliance with all installation safety guidelines and manufacturer requirements.
- Record detailed service logs, including tools used, parts replaced, and customer interactions for each installation or service visit.
- Collaborate with the technical team for inventory planning, job assignment reviews, and continuous improvement of service delivery.
- Maintain toolkits and safety gear, ensuring readiness for every deployment.
As a Motorbike Rider for Deliveries
- Deliver plumbing tools, water heaters, and materials to clients across Nairobi and surrounding regions using a company-assigned motorbike.
- Document each delivery with appropriate receipts, confirmations, or collection records, ensuring transparency.
- Perform daily inspections and light maintenance of the company motorbike (oil checks, brakes, tire pressure) to guarantee roadworthiness.
- Comply with Kenya’s road safety laws, traffic regulations, and internal company delivery policies.
- Ensure customer satisfaction by providing on-time, respectful, and professional delivery experiences.
- Report any road incidents, delays, or route blockages to the dispatch or operations team for rapid response.
- Assist in equipment loading and unloading to prevent product damage and personal injury.
Qualifications and Skills Required for Plumbing and Water Heater Technician in Nairobi
Success in this hybrid position requires a balance of technical expertise, reliability, and field navigation efficiency. To qualify for this role as a Plumbing and Water Heater Technician in Nairobi, you must meet the following academic and professional criteria:
- KCSE certificate or higher, plus relevant vocational training or certification in plumbing or mechanical trades.
- Plumbing Certificate (Grade III or above) or equivalent technical training from a recognized institution.
- At least 1–2 years of field experience specifically in the installation and servicing of water heaters.
- Proven troubleshooting skills, especially in diagnosing common plumbing and heating issues.
- Valid motorcycle riding license (Class F & G) issued by NTSA or a similar authority.
- Excellent knowledge of Nairobi routes, suburbs, and delivery zones including industrial estates and residential communities.
- Physically fit and capable of lifting water heater units or installation equipment without supervision.
- Safety-conscious mindset, with understanding of PPE use and on-site work risk mitigation.
- Strong communication skills in both English and Swahili for customer interaction and team collaboration.
- Trustworthy and punctual, with the ability to work unsupervised and deliver consistently high-quality work.
Personal Qualities and Attributes for Success
The right candidate for this position should also exhibit the following traits:
- Reliability and integrity — trusted to handle high-value deliveries and execute professional installations.
- Multi-tasking capability, able to shift between delivery and installation roles without performance loss.
- Problem-solving orientation, with the initiative to anticipate field complications and solve them promptly.
- Attention to detail, ensuring that no leak, loose wire, or improperly mounted heater goes unchecked.
- Adaptability to Nairobi’s dynamic terrain, from high-rise apartments to construction sites to suburban homes.
- Customer-service mindset, ensuring a positive experience even in high-pressure or last-minute scenarios.
- Pride in workmanship, leaving behind installations that meet both company standards and customer expectations.
What Gypsum Ceiling Supplies Ltd Offers Plumbing and Water Heater Technicians in Nairobi
Gypsum Ceiling Supplies Ltd recognizes the importance of frontline technicians and delivery staff in maintaining its reputation and service excellence. As such, the company offers:
- A competitive salary package, reviewed based on performance and professionalism.
- Performance-based bonuses or overtime pay for after-hours installations or deliveries.
- Company-provided tools, PPE, and technical support, ensuring field readiness at all times.
- Ongoing training opportunities, especially for new heater models, installation standards, or safety protocols.
- Job security and professional development, with room for advancement into team leader or senior technician roles.
- Supportive work culture, where punctuality, hard work, and customer praise are recognized and rewarded.
How to Apply for the Plumbing and Water Heater Technician in Nairobi Position
Apply now for the Plumbing and Water Heater Technician in Nairobi position.
Interested candidates are encouraged to prepare the following for application:
- A professionally written and up-to-date CV highlighting plumbing, mechanical, or technical field experience.
- A clear mention of your motorcycle license class (F & G)
- Include any certifications in plumbing, mechanical, or water systems installation.
- Ensure your email subject line reads: Plumbing and Water Heater Technician – Nairobi
Send your application to: info@gypsumceilingkenya.co.ke
Applications are being reviewed on a rolling basis. Shortlisted candidates will be contacted for practical assessments and interviews. Only candidates meeting the stated qualifications will be contacted.
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